Docsvault Pricing, Features, Reviews & Comparison of Alternatives

Docsvault

Document Management, Document Version Control software

4.77/5 (13 reviews)

Docsvault overview

Pricing

Pricing options
Free trial
Value for money

Devices

Web-based

Business size

Mid Size Business, Small Business

Markets

United States

Support options

Phone Support
Docsvault screenshot: Top 20 Most Affordable DMDocsvault screenshot: Top 20 Most User-Friendly

Docsvault reviews

Excellent
11
Very good
1
Average
1
Poor
0
Terrible
0
Value for money
Features
Ease of use
Customer support
  4.8
  4.8
  4.5
  4.9
David Kauffman

Excellent DMS with a huge amount of features. Great customer service.

Used daily for 1-2 years
Reviewed 2018-02-06
Review Source: Capterra

Vastly improved our document management and storage capabilities. Workflows have automated many of our processes.

Pros
We have been able to manage and automate so many of our processes using DocsVault. There are so many tools and features that we discover new things every week that streamline or eliminate parts of our current paper-based processes. Very powerful software that gives our end-users instant access to the files they need and perform the work they need to do on them.

Cons
With all the features comes complexity. It can have a bit of a learning curve both for the admin and the end user. The interface can feel a little cluttered at times because there is so much information available. But with each new version I'm seen improvements and a real attempt to streamline the experience and increase usability.

Rating breakdown

Value for money
Ease of use
Features
Customer support

Likelihood to recommend: 10/10

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David Fish

Medical billing company with over 7 years experience using the product

Used daily for 2+ years
Reviewed 2017-12-08
Review Source: Capterra

Cost savings, time savings, decreased frustration, increased efficiency. The product handles everything I need it to do and there are still functions that I can grow in to. I can't even say the price is a con since it is very competitive with all the other products at which I looked. I think it was even less expensive. We're a small-medium size company. This was definitely an expense. At one point I just had to drop the filing cabinets and bankers boxes, the whole paper chase, and go electronic. When you look at costs of supplies, storage space recovered and sprinkle in the time spent looking for paper documents an electronic solution makes sense. I would say the only additional cost to consider is that of a scanner. Either get a desktop one for each user or get a decent one for the office. Don't go paperless without a GOOD scanner, and don't depend on a multi-function copier. They can't handle documents of different sizes well.

Pros
DocsVault (DV) is the perfect package. I am the type to research all available options. I settled on DV 7 years ago and it was definitely a good decision. The product is both simply intuitive while at the same time very customizable. Whether it is from specific user defined fields to the whole process that a document needs to take from start to finish DV can handle it. I started with the Small Business edition and that suited our needs for a few years. I moved up to the Enterprise edition about 2 years ago because I needed custom reporting. The upgrade was easy. I have also moved the whole install between computers with no issue. Install in general is simple. Install the SERVER portion on any computer, it does not need to be an actual Windows Server; then install the CLIENT program on the other computers that will access DV. PLEASE NOTE: I'm not a paid spokesperson, just a satisfied customer. It's not only the functionality of the product, it is also the support that I have received over the years. There is a genuine "want" to assist with the product. They are good people and this is a great product. If you're looking for a document management program DocsVault is a great choice.

Rating breakdown

Value for money
Ease of use
Features
Customer support

Likelihood to recommend: 10/10

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Sandy Murray

Docsvault Small Business is easy to use, solidly reliable and extremely versatile.

Used daily for 2+ years
Reviewed 2017-11-20
Review Source: Capterra

Pros
I have been using DocsVault in two or three different versions as the product has evolved for many many years. From the beginning, I have been using DocsVault for the management of documents related to my medical practice and the personal, financial, legal affairs of my family. It is proven invaluable as a multipurpose tool to manage important documents. It is easy to use, reliable, and secure. It will handle documents in any format, and easily allows the user to import and export documents from DocsVault, manage email documents, and send emails with attachments with these directly from the application. Additionally, on I think the two occasions in the last probably 10 years that I have been using this program that I have required technical support, an agent has signed on remotely and fix my problem quickly and efficiently. I am most impressed with DocsVault tech-support.

Cons
The newest version of the scan module is a little more difficult to use that the previous one. It would also be useful to create zipped files from with in the program.

Rating breakdown

Value for money
Ease of use
Features
Customer support

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Kathleen Wilkerson

Docsvault

Used weekly for 1-2 years
Reviewed 2019-11-06
Review Source: Capterra

I like the program very easy to use

Pros
The pros to this software are that it's pretty simple to use

Cons
The cons to the software are that it takes to much time for program to open

Rating breakdown

Ease of use
Features

Likelihood to recommend: 7/10

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sean costello

Disappointed

Used daily for 1-2 years
Reviewed 2016-12-30
Review Source: Capterra

It's a pretty big decision as to which program to go with and I'm afraid I made the wrong one with these guys. They say all the right things going into it but I wouldn't recommend this to anyone. At least once a day, the program freezes up on you and you must shut it down and reopen it. Very annoying because it never happens at a good time. If you put a document in a file, there is no way of knowing there is a document in the file unless you open it up. We have thousands of files with tens of thousands of sub files. Instead of opening up a file and knowing exactly where to look, you have to look everywhere because you don't know where it is until you find it. a lot of quirks. not ready for the big leagues.

Pros
paperless

Cons
no automatic indication that there is a document in any file or sub-file.

Rating breakdown

Value for money
Ease of use
Features
Customer support

Likelihood to recommend: 2/10

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Frank Pearsall

I have been a D/V user for about 4 years. It is a very stable and reliable platform for our business

Used daily for 2+ years
Reviewed 2018-02-06
Review Source: Capterra

It is easy to use and reliable.

Pros
I like the ease of use, unlike some applications the learning curve is easy and when changes are made to the system, they are not disruptive in nature. Even the best software is only as good as the support team. Docsvault's team has never let me down. One of the customer rep is extremely patient and doggedly works to fix a problem all the while takes the time to explain things, even though I am not a teckkie. I enjoy working with everyone there. When they have annual software renewal subscriptions, they do not gouge you with huge price adjustment increases. Their software is fairly price and does the job for which it was intended. Very satisfied with this choice and do not see me changing from them anytime in the future.

Cons
When making a selection to say e-mail/print for instance sometimes the selection will change to another client and if you are not careful, you select the wrong option. I think it is a stray finger on my part, not sure exactly.

Rating breakdown

Value for money
Ease of use
Features
Customer support

Likelihood to recommend: 10/10

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Steven Curtis

Docsvault has made the transition and then use of a paperless office as easy as possible.

Used daily for 2+ years
Reviewed 2017-12-01
Review Source: Capterra

Pros
I have used Docsvault for over 7 years. The software utilises the familiar file structure format for document storage and then overlays this richly with many features for categorising and searching documents easily. The benefits of a paperless office are innumerable. My experience in dealing with the Docsvault support team is extremely positive. Queries and problems are attended to very quickly with either an email response, or if it is beyond my capabilities, a remote session.

Cons
I find it hard to think of anything, but if pushed, I'd say that the documents are stored with names only recognised via the software. It would be helpful at rare times if the file names were retained to identify the files intuitively from Windows File Explorer

Rating breakdown

Value for money
Ease of use
Features
Customer support

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Michael DuPuis

DocsVault is the answer to all of your document management needs, saved our office! Very Easy!! A+++

Used daily for 2+ years
Reviewed 2018-02-13
Review Source: Capterra

Document Management and control while be simplistic and compliant. So far there is nothing I or our company dislikes about DocsVault. The software has changed our whole aspect towards document management.

Pros
Continually updated with new features, the administration of the database is simple but feature rich, very reliable software(client and server), support is tremendous(tickets answered within a few hours)

Rating breakdown

Value for money
Ease of use
Features
Customer support

Likelihood to recommend: 10/10

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Eric Poon

The tech support team is excellent, resolve all my issue same day.

Used daily for 2+ years
Reviewed 2018-04-17
Review Source: Capterra

Pros
Easy to use, Complete Document Management Software. Scan, Search OCR and PDF edit, All-in-one package.

Cons
Docsvualt meet PCI and HIPAA Compliance, all documents will log for access to edit, delete and export, also user and group level access control.

Rating breakdown

Value for money
Ease of use
Features
Customer support

Likelihood to recommend: 10/10

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Jace Ness

Great Features, Even Better Pricing

Used daily for 1-2 years
Reviewed 2016-08-01
Review Source: Capterra

From the time we downloaded the trial version of the software and received the first communication, to the time of a free demonstration, hassle free installation and excellent support, it has been a wonderful experience of making our office go paperless at a surprisingly low and

Pros
The multitude of features at a seemingly unbeatable price.

Rating breakdown

Value for money
Ease of use
Features
Customer support

Likelihood to recommend: 9/10

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Docsvault features

Collaboration Tools
Full Text Search
Version Control
Audit Trail
Document Indexing
Document Assembly
Watermarking
Print Management
Offline Access
Forms Management
Document Storage

Additional information for Docsvault

Key features of Docsvault

  • File Sharing
  • Access Controls/Permissions
  • Revision History
  • Access Controls/Permissions
  • Document Check-in / Check-out
  • Version Rollback
  • Commenting / Notes
  • Email Management
  • Optical Character Recognition
  • Document Archiving
  • File Type Conversion
  • Electronic Signature
  • Scanning & Imaging
  • File Recovery
  • Paper Capture
  • Document Retention
  • Compliance Tracking
  • Document Capture

Benefits

The Docsvault Document Management Software offers an array of well-rounded features and powerful tools within a user friendly interface. Centralize & Manage your electronic documents easily and benefit from increased employee productivity.