OneDesk Pricing, Features, Reviews & Comparison of Alternatives

OneDesk is enterprise-class “social business software” for your Product Development and Service Delivery teams. We provide an end-to-end solution for customer feedback, product/service requirements, and project management, all within a single application. With FeatureSet, you’ll develop products faster and deliver services more efficiently.

OneDesk helps put everyone in your product or service delivery team on the same page to deliver exactly what the customer is looking for.

Businesses of any size looking to facilitate collaboration and product management, build customer engagement and become a stronger business.

With OneDesk’s customer portal, companies can avoid falling into the pitfalls of unclear customer requests. They can also take advantage of customer insight and gather, organize, and act on customer input. The customer portal also acts as a venue where customers can discuss suggestions and feedback amongst themselves, as well as with members of your organization. Organization members can join or observe the conversations, ask questions, and get quick answers to issues which could normally delay the process.