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Firmex Virtual Data Room
Based on GetApp‘s extensive, proprietary database of in-depth, verified user reviews
Securely store and share highly confidential documents
Table of Contents
Firmex Virtual Data Room - 2026 Pricing, Features, Reviews & Alternatives


All user reviews are verified by in-house moderators and provider data by our software research team. Learn more
Last updated: December 2025
Firmex Virtual Data Room overview
Based on 351 verified user reviews
What is Firmex Virtual Data Room?
Firmex Virtual Data Room is a virtual data room solution with key features that include data security, access controls and permissions, secure data storage, drag-and-drop functionality, bulk uploading, and more.
Who uses Firmex Virtual Data Room?
By industry, Firmex Virtual Data Room reviewers are most commonly professionals in financial services (18%). The most frequent use case cited by reviewers is virtual data room (78%).
What do users say about Firmex Virtual Data Room pricing?
Most users consider Firmex Virtual Data Room to offer strong value for money, highlighting competitive pricing and flexible options. Most reviewers indicate the cost structure is accessible, though a few reviewers feel the price could be lower or the platform appears dated.
Starting price
Pros & Cons
Folder Management
Document Sharing
Navigation
Inconsistent document upload experience
Firmex Virtual Data Room’s user interface
Firmex Virtual Data Room pros, cons and reviews insights
To determine these pros and cons insights, we analyzed responses from
Overall rating
Value for money
4.7
Features
4.6
Ease of use
4.7
Customer support
4.9
Reviews sentiment
What do users say about Firmex Virtual Data Room?
Firmex Virtual Data Room is a virtual data room solution with key features that include data security, access controls and permissions, secure data storage, drag-and-drop functionality, bulk uploading, and more.
Select to learn more
Who uses Firmex Virtual Data Room?
Based on 351 verified user reviews.
Company size
Small Businesses
Enterprises
Midsize Businesses
Top industries
Use cases
Firmex Virtual Data Room's key features
GetApp's analysis of 88 verified user reviews collected between February 2022 and November 2024 identifies Firmex Virtual Data Room's most critical features and summarizes user sentiment about those features.
Reviewers appreciate Firmex Virtual Data Room's robust data security capabilities. They highlight the ability to set security levels by folder, user, project, and document, and the application of watermarks. Users report that Firmex's high data security standards are critical for managing sensitive documents, especially in sectors like M&A and law. They find the ability to revoke access and the compliance with standards like HIPAA valuable. They also note the importance of the servers being located in Germany for added security assurance. Of the 44 Firmex Virtual Data Room users who gave detailed accounts of their use of Data Security, 100% rated this feature as important or highly important.
Tara D.
Claims Specialist - Paralegal
Matthew B.
Senior Associate
Reviewers indicate that Firmex Virtual Data Room's access controls and permissions are highly flexible and essential for managing user access. They appreciate the ability to control who can view, edit, upload, and download documents at various levels, including project, folder, and individual file levels. Users report that this flexibility is important for maintaining confidentiality and managing different stakeholders in transactions. They also find the administrator's full control over access capabilities intuitive and necessary for protecting sensitive information. Of the 50 Firmex Virtual Data Room users who gave detailed accounts of their use of Access Controls/Permissions, 100% rated this feature as important or highly important.
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Jolayne H.
Paralegal
Anne G.
Legal Assistant
Users report that Firmex Virtual Data Room ensures secure data storage for confidential files. They highlight the importance of knowing that sensitive information is protected and not accessible to unauthorized users. Reviewers appreciate the confidence Firmex provides in preventing data breaches and leaks. They also mention the ease of sharing and accessing financial and proprietary information securely, which is particularly important for law firms and companies handling sensitive client data. Of the 19 Firmex Virtual Data Room users who gave detailed accounts of their use of Secure Data Storage, 100% rated this feature as important or highly important.

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Brianna B.
Associate Director, New Product Strategy
Diana M.
Paralegal
Reviewers find Firmex Virtual Data Room's bulk uploading feature efficient and time-saving. They highlight the ease of uploading multiple documents simultaneously, which is critical when dealing with large volumes of data during transactions. Users appreciate the smooth management of the virtual data room and the ability to quickly populate data rooms. They also mention that this capability enhances productivity and facilitates easy and fast transfer of files, making it essential for their workflow. Of the 40 Firmex Virtual Data Room users who gave detailed accounts of their use of Bulk Uploading, 92% rated this feature as important or highly important.
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Richard W.
Chief Investment Officer
Scott M.
M&A Executive
Users find the drag-and-drop capability of Firmex Virtual Data Room highly convenient and time-saving. They report that it simplifies the process of moving and uploading documents from various storage locations. Reviewers appreciate the ease of use and the ability to quickly add documents to the data room. They also mention that this capability enhances the overall user experience by making file uploads straightforward and efficient, which is particularly valuable for fast-paced environments. Of the 24 Firmex Virtual Data Room users who gave detailed accounts of their use of Drag & Drop, 92% rated this feature as important or highly important.
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Maximillian K.
Analyst
Tony J.
CEO
Reviewers appreciate Firmex Virtual Data Room's secure file viewer for its ability to maintain document security while allowing users to view files without downloading them. They find this capability useful for quickly accessing information and reducing unnecessary downloads. However, some users note challenges with viewing large or detailed documents and Excel files. Despite this, they value the confidentiality and control it provides, making it a helpful tool for managing sensitive documents securely. Of the 25 Firmex Virtual Data Room users who gave detailed accounts of their use of Secure File Viewer, 80% rated this feature as important or highly important.
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Anthony S.
Team Lead - Document Automation and Client Portals
Mark T.
Co-Founder, Director of Ops
All Firmex Virtual Data Room features
Features rating:
Firmex Virtual Data Room awards
Firmex Virtual Data Room alternatives
Firmex Virtual Data Room pricing
Starting from
No pricing info
User opinions about Firmex Virtual Data Room price and value
Value for money rating:
Of 23 reviews that provide robust commentary on Firmex Virtual Data Room's price and value, 92% mention it in a positive light.
Most users consider Firmex Virtual Data Room to offer strong value for money, highlighting its competitive pricing, flat-rate options, and flexibility with extensions or pauses during transactions. Most reviewers indicate that the cost structure—whether monthly or per gigabyte—makes it accessible for deals of varying sizes. They appreciate the combination of affordability and useful functionality compared to other virtual data rooms. Some users say the platform is cost effective and easy to use relative to alternatives. A few reviewers feel the price could be lower or note that the platform sometimes appears dated.
, and
To see what individual users think of Firmex Virtual Data Room's cost and value, check out the review excerpts below.
Firmex Virtual Data Room integrations (1)
Top integrations
Firmex Virtual Data Room customer support
What do users say about Firmex Virtual Data Room customer support?
Customer support rating:
We analyzed 92 verified user reviews to identify positive and negative aspects of Firmex Virtual Data Room customer support.
Widespread user sentiment highlights Firmex's customer support as timely, knowledgeable, and directly relevant to user needs.
A number of users appreciate the 24/7 availability and quick response times, even during late nights or urgent situations.
Multiple users value being able to easily contact support by phone or other channels and receive prompt, helpful solutions.
A fair number of reviewers praise the professionalism, friendliness, and effectiveness of the support team during onboarding and troubleshooting.
Support options
Training options
To see what individual users say about Firmex Virtual Data Room's customer support, check out the review snippets below.
“The only area for improvement as we see it is to make some of the functions a bit more obvious to infrequent users. When we have had questions/needed help, the support and service has consistently been timely, knowledgeable and directly relevant. ”
Tom F.
Chief Financial Officer
“It is the epitome of user-friendly and the round-the-clock customer service is just another example of how efficiently this company manages their product and client-relations. ”
Emily N.
Online Content and Collaboration
“professional and affable customer service helped me when I needed it (even late nights) very professionally, efficiently, and affably.”
Joseph R.
VP of Business Development
Firmex Virtual Data Room FAQs
Firmex Virtual Data Room has the following typical customers:
Freelancers, Large Enterprises, Mid Size Business, Non Profit, Small Business
Q. What is Firmex Virtual Data Room used for?
Firmex Virtual Data Room is a secure online platform for sharing confidential documents within companies such as investment banks, law firms, private equity groups, and corporations. The platform provides a highly adaptive interface that can be tailored to accommodate various types of business workflows. It supports large-scale collaboration and complex security scenarios with numerous parties, and aims to help close more profitable deals quicker, and more efficiently. Firmex Virtual Data Room integrates with the organization’s IT system and provides a customizable interface with personalized branding. The solution enables users to streamline numerous business practices including document viewing, uploading, and revisions, as well as note sharing and collaborations. Users can invite other individuals or entire teams to a deal and set permissions, granting and restricting access as needed. Permissions can be applied to entire projects, folders, documents, or users. Users can easily drag files or folders into the data room using the drag and drop feature, and tag documents to track changes and assign tasks. Historical document tracking is simple with the solution’s ‘versions’ feature that automatically displays the most recent version of a document. It also allows users to look back through previous versions to see what changes were made in the past. Users can apply dynamic watermarks to documents, restrict downloading and printing, as well as track and audit user activity. With Firmex, all data is kept in secure data centers with fire and disaster safeguards, along with keycard and biometric access.
Q. What are the benefits of using Firmex Virtual Data Room?
Firmex's 'Email-in' feature lets users upload documents to the data room via email while out of the office.
Users are in full control of their documents with security settings like access expiry, saving and printing restrictions, dynamic watermarks, and more.
Firmex offers project consultation for creating the best fitted data room to match the organization's needs.
Users can simply send their hard drives to Firmex, and they'll send back a completed and organized data room ready-for-use.
Firmex virtual data rooms store data in secure data centers that hold all major North American, European, and international security certifications.
Q. What languages does Firmex Virtual Data Room support?
Firmex Virtual Data Room supports the following languages:
English, French
Q. Does Firmex Virtual Data Room support mobile devices?
Firmex Virtual Data Room supports the following devices:
iPad, iPhone
Q. Does Firmex Virtual Data Room offer an API?
Yes, Firmex Virtual Data Room has an API available for use.
Q. What level of support does Firmex Virtual Data Room offer?
Firmex Virtual Data Room offers the following support options:
Email/Help Desk, Knowledge Base, Phone Support, FAQs/Forum, 24/7 (Live rep), Chat
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