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Grain Logo

Cloud-based AI meeting intelligence for sales teams

Table of Contents

Grain - 2026 Pricing, Features, Reviews & Alternatives

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Last updated: September 2026

Grain overview

What is Grain?

Grain is a cloud-based AI notetaker and conversation intelligence platform built for growing sales teams, customer success teams, UX researchers, and product managers. It records meetings via a bot that joins Zoom, Google Meet, Webex, and Microsoft Teams calls, or captures audio locally through a botless desktop app for Mac (Apple Silicon) and Windows. Transcripts are enriched with participant and account context, then processed into AI-generated summaries, structured notes, action items, and follow-up emails. Customizable notes templates let teams standardize capture formats across the organization. CRM sync to HubSpot and Salesforce automates field enrichment by matching call participants to existing records, reducing manual data entry for sales reps.

Conversation intelligence features include SPICED deal analysis, AI coaching scorecards with performance metrics, topic tracking, and sentiment analysis across the full meeting library. The Smart Topics tool supports cross-meeting queries, and prompt-based question answering returns cited answers from individual meetings or the entire library. An MCP server connects AI agents such as Claude and ChatGPT directly to meeting data, supporting one-click reports including Voice of the Customer, Pipeline IQ, SPICED/MEDDICC analysis, and Sales Skill Scorecards. Clip creation, playlists, and stories support team-wide sharing of meeting highlights. Integrations extend to Slack, Zapier, Aircall, Productboard, and others, with an API supporting transcripts, tags, action items, and video uploads.

Admin controls cover workspace configuration, capture defaults, auto-recording rules for scheduled and ad-hoc meetings, and auto-deletion policies. A free plan is available for the full team, with paid tiers starting at $19 per seat per month and no long-term contracts required, positioning Grain as a cost-effective alternative to enterprise revenue intelligence platforms for individual contributors, managers, and larger organizations with advanced security needs.

Starting price

19per user /
per month

Alternatives

with better value for money

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Grain’s user interface

Ease of use rating:

Grain reviews

Overall rating

5.0

/5

1

Positive reviews

100

%

Rating breakdown
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend1.00/10
Rating distribution

5

4

3

2

1

1

0

0

0

0

Grain's key features

Most critical features, based on insights from Grain users:

Annotations
API
Audio capture
Automatic transcription
Collaboration tools
Commenting/Notes
Communication management
Conferencing
Meeting management
Reporting & statistics

All Grain features

Features rating:

Annotations
API
Audio capture
Automatic transcription
Collaboration tools
Commenting/Notes
Communication management
Conferencing
Meeting management
Reporting & statistics
Screen capture
Screen recording
Speech recognition
Tagging
Video call recording
Video conferencing

Grain alternatives

Grain logo

Starting from

19

/user

Per month

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/user

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Slack logo
visit website

Starting from

8.75

/user

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Customer Support

Starting from

8.33

Per month

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Customer Support

Grain pricing

Value for money rating:

Pricing plans

Pricing details:

Free plan
Free trial
Subscription

Free

0.00

/user

Features included:

  • Unlimited meetings
  • 1 notetaker seat
  • Basic AI notes
  • Unlimited viewer seats
  • Collaborative workspace
  • Desktop Capture

Starter

19

/user

Per month

Features included:

  • Advanced AI notes
  • Custom AI prompts
  • Admin controls
  • 1 team
  • Slack integration
  • Productboard integration
  • Zapier integration
  • Unlimited meeting duration
  • Unlimited meeting storage
  • Import audio & video files

Business

39

/user

Per month

Features included:

  • Hubspot integration
  • Salesforce integration
  • Unlimited teams
  • Custom AI follow-up email
  • AI coaching
  • Trackers
  • Deal status dashboard
  • Team performance insights
  • Unlimited uploads
  • Aircall integration
  • API access

Enterprise

Empty state illustration for "No pricing info"

No pricing info

Features included:

  • SAML-based SSO
  • Priority API support
  • Custom invoices
  • Dedicated CS manager

User opinions about Grain price and value

Value for money rating:

Grain support options

Typical customers

Freelancers
Small businesses
Mid size businesses
Large enterprises

Platforms supported

Web
Android
iPhone/iPad

Support options

Email/Help Desk
FAQs/Forum
Knowledge Base
Chat

Training options

Documentation
Videos
Webinars
Live Online

Grain FAQs

Q. Who are the typical users of Grain?

Grain has the following typical customers:
Small Business, Mid-size Business, Large Enterprises

These products have better value for money


Q. What level of support does Grain offer?

Grain offers the following support options:
Email/Help Desk, FAQs/Forum, Knowledge Base, Chat

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