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Grain
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Based on GetApp‘s extensive, proprietary database of in-depth, verified user reviews
Cloud-based AI meeting intelligence for sales teams
Table of Contents
Grain - 2026 Pricing, Features, Reviews & Alternatives


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Last updated: September 2026
Grain overview
What is Grain?
Grain is a cloud-based AI notetaker and conversation intelligence platform built for growing sales teams, customer success teams, UX researchers, and product managers. It records meetings via a bot that joins Zoom, Google Meet, Webex, and Microsoft Teams calls, or captures audio locally through a botless desktop app for Mac (Apple Silicon) and Windows. Transcripts are enriched with participant and account context, then processed into AI-generated summaries, structured notes, action items, and follow-up emails. Customizable notes templates let teams standardize capture formats across the organization. CRM sync to HubSpot and Salesforce automates field enrichment by matching call participants to existing records, reducing manual data entry for sales reps.
Conversation intelligence features include SPICED deal analysis, AI coaching scorecards with performance metrics, topic tracking, and sentiment analysis across the full meeting library. The Smart Topics tool supports cross-meeting queries, and prompt-based question answering returns cited answers from individual meetings or the entire library. An MCP server connects AI agents such as Claude and ChatGPT directly to meeting data, supporting one-click reports including Voice of the Customer, Pipeline IQ, SPICED/MEDDICC analysis, and Sales Skill Scorecards. Clip creation, playlists, and stories support team-wide sharing of meeting highlights. Integrations extend to Slack, Zapier, Aircall, Productboard, and others, with an API supporting transcripts, tags, action items, and video uploads.
Admin controls cover workspace configuration, capture defaults, auto-recording rules for scheduled and ad-hoc meetings, and auto-deletion policies. A free plan is available for the full team, with paid tiers starting at $19 per seat per month and no long-term contracts required, positioning Grain as a cost-effective alternative to enterprise revenue intelligence platforms for individual contributors, managers, and larger organizations with advanced security needs.
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Grain’s user interface
Grain reviews
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Grain's key features
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Grain integrations (8)
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