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MindTouch
5
1
4
0
3
1
2
0
1
1
Based on GetApp‘s extensive, proprietary database of in-depth, verified user reviews
The Customer-First Knowledge Management Platform
Last updated: September 2026
MindTouch Alternatives & Competitors (2026)
Top 7 free alternatives
LiveAgent
AI help desk for email, chat and calls from $15 per agent
2.3
Value for money
Starting price
1.9
Functionality
Agent Interface
4.8/5
Activity Dashboard
4.6/5
Activity Tracking
4.6/5
Top Features
Full Text Search
3/5
Content Management
2.5/5
Access Controls/Permissions
2/5
Zoho Desk
Cloud-based help desk for all business sizes
2.2
Value for money
Starting price
1.8
Functionality
Account Management
5/5
Analytics
5/5
Activity Dashboard
4.8/5
Top Features
Full Text Search
3/5
Content Management
2.5/5
Access Controls/Permissions
2/5
HubSpot Service Hub
Keep customers longer.
1.9
Value for money
Starting price
1.4
Functionality
Automated Routing
4.7/5
Access Controls/Permissions
4/5
Activity Dashboard
4/5
Top Features
Full Text Search
3/5
Content Management
2.5/5
Access Controls/Permissions
2/5
Bitrix24
Cloud & on-premises workspace for all business sizes
1.9
Value for money
Starting price
1.6
Functionality
Agile Methodologies
4.5/5
Activity Tracking
4.4/5
Access Controls/Permissions
4.2/5
Top Features
Full Text Search
3/5
Content Management
2.5/5
Access Controls/Permissions
2/5
Zendesk Suite
AI powered customer service across all channels
1.9
Value for money
Starting price
1.7
Functionality
Account Management
5/5
Archiving & Retention
4.6/5
Activity Dashboard
4.5/5
Top Features
Full Text Search
3/5
Content Management
2.5/5
Access Controls/Permissions
2/5
Odoo
All-in-one open-source business software
1.8
Value for money
Starting price
1.5
Functionality
Activity Tracking
4.9/5
Accounting Integration
4.3/5
Activity Dashboard
4.1/5
Top Features
Full Text Search
3/5
Content Management
2.5/5
Access Controls/Permissions
2/5
Salesforce Sales Cloud
Cloud-based CRM and sales automation software
1.8
Value for money
Starting price
1.7
Functionality
AI/Machine Learning
4.9/5
Activity Tracking
4.6/5
Activity Dashboard
4.5/5
Top Features
Full Text Search
3/5
Content Management
2.5/5
Access Controls/Permissions
2/5
1.8
Value for money
Starting price
1.6
Functionality
Asset Lifecycle Management
4.5/5
Billing & Invoicing
4.5/5
Accounts Receivable
4.4/5
Top Features
Full Text Search
3/5
Content Management
2.5/5
Access Controls/Permissions
2/5
2.2
Value for money
Starting price
1.8
Functionality
Alerts/Notifications
5/5
Activity Dashboard
4.5/5
Alerts/Escalation
4.4/5
Top Features
Full Text Search
3/5
Content Management
2.5/5
Access Controls/Permissions
2/5
2.1
Value for money
Starting price
1.6
Functionality
AI Copilot
5/5
Alerts/Notifications
4.7/5
Alerts/Escalation
4.6/5
Top Features
Full Text Search
3/5
Content Management
2.5/5
Access Controls/Permissions
2/5
1.9
Value for money
Starting price
1.7
Functionality
Alerts/Notifications
4.7/5
Accounting Integration
4.5/5
Activity Dashboard
4.5/5
Top Features
Full Text Search
3/5
Content Management
2.5/5
Access Controls/Permissions
2/5
2.0
Value for money
Starting price
1.8
Functionality
Alerts/Notifications
4.4/5
Access Controls/Permissions
4.3/5
Alerts/Escalation
4.2/5
Top Features
Full Text Search
3/5
Content Management
2.5/5
Access Controls/Permissions
2/5
2.2
Value for money
Starting price
1.9
Functionality
Activity Tracking
5/5
AI/Machine Learning
4.6/5
AI Copilot
4.3/5
Top Features
Full Text Search
3/5
Content Management
2.5/5
Access Controls/Permissions
2/5
2.5
Value for money
Starting price
2.0
Functionality
API
4.9/5
Catalog Management
4.9/5
Call Center Management
4.8/5
Top Features
Full Text Search
3/5
Content Management
2.5/5
Access Controls/Permissions
2/5
1.8
Value for money
Starting price
1.5
Functionality
Activity Tracking
5/5
Agent Interface
5/5
Alerts/Notifications
4/5
Top Features
Full Text Search
3/5
Content Management
2.5/5
Access Controls/Permissions
2/5
2.1
Value for money
Starting price
1.7
Functionality
Activity Tracking
5/5
API
4.7/5
Alerts/Escalation
4.4/5
Top Features
Full Text Search
3/5
Content Management
2.5/5
Access Controls/Permissions
2/5
2.3
Value for money
Starting price
1.9
Functionality
API
5/5
Alerts/Escalation
4.3/5
Access Controls/Permissions
3.8/5
Top Features
Full Text Search
3/5
Content Management
2.5/5
Access Controls/Permissions
2/5
2.5
Value for money
Starting price
2.0
Functionality
Assignment Management
5/5
Access Controls/Permissions
4.9/5
Alerts/Escalation
4.8/5
Top Features
Full Text Search
3/5
Content Management
2.5/5
Access Controls/Permissions
2/5
2.2
Value for money
Starting price
1.5
Functionality
Alerts/Notifications
5/5
Autoresponders
5/5
Catalog Management
5/5
Top Features
Full Text Search
3/5
Content Management
2.5/5
Access Controls/Permissions
2/5
2.5
Value for money
Starting price
1.8
Functionality
Alerts/Escalation
4.9/5
Activity Dashboard
N/A
Activity Tracking
N/A
Top Features
Full Text Search
3/5
Content Management
2.5/5
Access Controls/Permissions
2/5