Zimbra Collaboration Suite Pricing Plan & Cost Guide

Zimbra Collaboration Suite

Enterprise collaboration and online community software.

4.39/5 (71 reviews)

Zimbra Collaboration Suite Pricing

Starting from: $25.00/month

Pricing model: Free, Open Source, Subscription

Free Trial: Available

Zimbra Collaboration Server (ZCS) is sold per user mailbox in bundled packs of 25, 250 and 2,500. Packs are available as annual, multi-year and perpetual software licenses.

Open Source Edition
Zimbra Open Source Edition is a free email and collaboration solution ideal for individuals or smaller organizations that do not require Zimbra Support, advanced administration, business continuity and only IMAP email on desktops and devices.

Special discounts are available for government, education and non-profit organizations.

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DocuVantage OnDemand

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Zimbra Collaboration Suite Pricing Reviews

Pros

  • What I like the best about Zimbra are its splendid storage volume and the mobile version. Our colleague has access to emails even when they are traveling or away from the office.Andrea W.Read the full review
  • We can integration this suite with informative applications like Ted, IBM redbooks to view our daily feeds which is quite helpful for the people who are more interested in gaining knowledge.shashank v.Read the full review
  • I like the easy installation and the web administrative console which can be used for many admin tasks. The Desktop app is great and easy to use.Mouhsen I.Read the full review

Cons

  • The update processes are complex, since they must be done in a controlled environment, because they can produce an error and place the entire service offline.JOSE B.Read the full review
  • Hard to customize the installation, lost data when I needed to migrate to another server. The API uses XML-RPC which is not easy to use, JSON is a lot easier.Mouhsen I.Read the full review
  • The read messages do not drop down to low priority, so if I leave one unread so I can come back to it. The message gets buried in the inbox.Lauren M.Read the full review
97%
recommended this to a friend or a colleague

14 reviewers had the following to say about Zimbra Collaboration Suite's pricing:

Umar F.

Best Email Server

Used daily for 2+ years
Reviewed 2020-06-19
Review Source: Capterra

Its a best application i can say over all a great experience in best price using since 4years no major issue that i experienced till now. It helps to keep the back up of all your important mails avoid spam mails and the best thing it is compatible with multiple devices and browsers.

Pros
Its an open source server for email and web client which is designed for browser based interface.I can say its really cheap compare to other email servers. It helps you to create calendars, create backup of important file and also easy document storage. The compatibility with multiple devices and browser is the best feature of Zimbra.

Cons
Sometimes we get bugs when any new update comes to fix that they really take long time which is the only drawback that i feel till now.

Rating breakdown

Value for money
Ease of use
Features
Customer support

Likelihood to recommend: 9/10

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Syed Arbab W.

Its a good product with low cost on-premise mailing and collaboration suite!!

Used daily for 2+ years
Reviewed 2018-04-17
Review Source: Capterra

Our organization is based on Linux with end user using the same and we really don;t want to go MS Exchange option so we left with choices of Lotus Notes (Which is a very good yet expensive product), Novell groupwise and Zimbra. Having tested Zimbra around more than 10 years ago we choose this. It has the flexibility to provide mobile base, thick client and thin web base client. So it was good choice and we are quite satisfied with our decision back then

Pros
Its scale-able, robust, secure and low cost. Based on Postfix and other opensource packages it provides good emailing solution. All the included packages are thoroughly tested before included in release. With most of the world going to cloud for email for the organizations need low cost yet secure and scale-able on premise mailing solution Zimbra is a good option. It has very good Web base UI which is very easy to use. There is no performance issues. Visibility with logs is very good . Zimlets are very cool features you can add on

Cons
The support is a bit so so maybe because of change of so many owners of the company. The web ui can use skin option to make it look and feel like different email platform in the market, e.g. if someone is use to outlook or gmail ui then a them/skin could provide that

Rating breakdown

Value for money
Ease of use
Features
Customer support

Likelihood to recommend: 7/10

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Elizabeth Del Valle G.

Zimbra Collaboration Suite is a great software that allows us to be communicated effectively.

Used daily for 2+ years
Reviewed 2018-05-30
Review Source: Capterra

Zimbra Collaboration Suite has brought me many benefits professionally speaking. Having this software has been a very pleasant experience since we migrated from another mail service to Zimbra. With this things seem simpler. Its interface helps a lot so that any user finds it easy to handle it.

Pros
What I like most about the Zimbra Collaboration Suite is that it groups several services in a single package. To have a list of contacts, a tool to plan activities, a calendar and most importantly: email service, covers all my needs at a professional level. It has been the best investment that has been made in the institution where I have been working for several years.

Cons
I really do not find major flaws in this software. For a low price I think it covers very well the needs that can be presented to us in an office to keep communications.

Rating breakdown

Value for money
Ease of use
Features
Customer support

Likelihood to recommend: 10/10

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Hemant A.

Good software to increase productivity

Used daily for 2+ years
Reviewed 2019-06-11
Review Source: Capterra

My overall experience is good. Actually very good in terms of value for money. I would recommend for others. Organizations that very big can afford others, but I think market segment for zimbra is different

Pros
Easy to organize things. I like the way you can tag and create a note for yourself

Cons
Sometimes it lags, maybe because I use browser based rather than the dextop app

Rating breakdown

Value for money
Ease of use
Features
Customer support

Likelihood to recommend: 9/10

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Randy H.

My experience has been very positive.

Used daily for 2+ years
Reviewed 2018-04-09
Review Source: Capterra

Pros
We have been using Zimbra for over 8 years and have been very happy with it . Good functionality for the price.

Cons
Our current version does not allow individual users to add/change distribution lists. This function has to be performed by the admin.

Rating breakdown

Value for money
Ease of use
Features
Customer support

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Paola M.

It is a software that groups several functions allowing communication to be more effective

Used daily for 2+ years
Reviewed 2018-07-03
Review Source: Capterra

Thanks to Zimbra I have been able to keep better communication with my teammates and at the same time I have improved my ability to plan thanks to the tools that this software has. It has been a great alternative.

Pros
It has a very intuitive interface that makes this software an easy tool to use. In the same way its installation is very simple. Account with contacts, chat and tasks in addition to their email service. It is available for several platforms. It is accessible in terms of price

Cons
One aspect to improve is the interface design. I think it's somewhat antiquated if we compare it with other software of this type in the market.

Rating breakdown

Value for money
Ease of use
Features
Customer support

Likelihood to recommend: 10/10

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Anonymous

Great program for non expensive web client

Used daily for 2+ years
Reviewed 2018-03-22
Review Source: Capterra

Pros
Great for company that does not want expensive email web client. Does everything you want in an email client. Never had system crash and is pretty decent.

Cons
Not an exchange. restriction list is a bit weird. not easy to migrate to a newer version. backups of emails is a bit difficult.

Rating breakdown

Ease of use
Features

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Alejandro G.

Reliable and usefull collaboration tools

Used daily for less than 6 months
Reviewed 2021-06-22
Review Source: Capterra

It's open source free to use , so it is a great deal for SMBs. For larger companies I would recommend an enterprise subscription

Pros
You get all the collaboration features through any web browser, no need to install plugins or clients, available everywhere you need it even with low speed connections

Cons
Calendar and tasks need and additional software to sync on android phones, it would be great to have a zimbra product for that function

Rating breakdown

Value for money
Ease of use
Features
Customer support

Likelihood to recommend: 8/10

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Lauren M.

Helpful way to stay connected.

Used daily for 6-12 months
Reviewed 2019-09-12
Review Source: Capterra

I have enjoyed using Zimbra, it took a little bit to get used to the format, but overall it's great!

Pros
I like that the entire Fyzical franchise emails pop up when I want to compose a new email. It is helpful to know how is available.

Cons
The read messages do not drop down to low priority, so if I leave one unread so I can come back to it. The message gets buried in the inbox.

Rating breakdown

Value for money
Ease of use
Features
Customer support

Likelihood to recommend: 8/10

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Deepak M.

Light weight, Cost-effective & User-Friendly Web-Email Collaboration product

Used daily for 2+ years
Reviewed 2019-01-31
Review Source: Capterra

While working in previous organization, came across this web based product, specially due to its open source nature, and easier to learn. It helped a great deal in being up-to-date by tracking official mails.It has all the features that an basic web email client needs to have. Specially during the times we were connected to VPN, it used to easily work even in low or restricted network connectivity.It had easier and user-friendly User Interface, including refresh button, to force reload emails as per convenience.

Pros
1. Specially the optimized nature of it to work on limited or lower network connectivity like VPN, 2. Cost effective and Opensource nature.

Cons
User Interface was laggy sometimes. It has sort of older look and feel compared to other open source email collaboration products. Sometimes it was not able to filter junk mails effectively compared microsoft exchange service.

Rating breakdown

Value for money
Ease of use
Features
Customer support

Likelihood to recommend: 7/10

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Yasaru D.

Totally comfortable with end user

Used daily for 6-12 months
Reviewed 2019-07-11
Review Source: Capterra

We are providing mail services and also we use this internally. We have entire control of this. managing and using zimbra is such a good experience to do both user and admin roll.

Pros
In back end, It has many functional options like configuring email for an organization with such simple steps. As a user we have bulk messages options and variety of using this makes good value what we expected.

Cons
spam messages we got and handling those messages , security level.

Rating breakdown

Value for money
Ease of use
Features
Customer support

Likelihood to recommend: 10/10

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Anton G.

Great for small orgs that can't justify the cost of paid email suites

Used daily for 2+ years
Reviewed 2019-08-28
Review Source: Capterra

Pros
Great for small orgs that can't justify the cost of paid email suites but want the features that they may have become used to with Exchange/Outlook. The web app is pretty damned good, and the Zimbra Desktop app for Windows/Mac/etc is serviceable if you need to manage multiple accounts.

Cons
Requirement for extra apps on Android for CalDAV/CardDAV support as ActiveSync is only available in the paid (Network Edition).

Rating breakdown

Value for money
Ease of use
Features
Customer support

Likelihood to recommend: 8/10

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Raul M.

Free version lacks features and cloud (payed) version is too expensive

Used occasionally for 1-2 years
Reviewed 2018-07-01
Review Source: Capterra

Pros
In the company we all remember Zimbra. It left us with a really good impression. It had nice features that other "better" ones don't have like batch mail forwarding or delayed email sending. I would use it again.

Cons
Unfortunatelly, it did not integrate well enough with our mobile devices (cellphones and tablets). We also faced a couple of database corruptions so we decided to think about going cloud version but....it was more expensive than GSuite or Office 365 so... we stopped using it.

Rating breakdown

Value for money
Ease of use
Features
Customer support

Likelihood to recommend: 5/10

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JOSE B.

It's our business email platform.

Used daily for 2+ years
Reviewed 2018-03-31
Review Source: Capterra

We have achieved a centralized and secure administration of the company's email service. We have control of the entire service and it allows us to function efficiently and quickly.

Pros
It is a very stable platform. Its functionality is comparable to other mail service platforms. It is intuitive, it integrates quickly with existing platforms. Using the ActiveSync protocol allows communication in real time, the emails are "push mail" on all devices. You can share and centralize contact information and calendars within the same application. The service configuration options for each email account are quite broad, allowing users with different profiles. The account management console is very simple and easy to understand. I think the "My Maletin" service is a good concept, it allows you to share documents within the same space of the user's account.

Cons
The detailed values of the accounts and specific settings are not available in the administration console. The most complex configurations must be done via command line. The update processes are complex, since they must be done in a controlled environment, because they can produce an error and place the entire service offline. The internal DNS configuration processes are done by command line. User logs should be searched by command line, when they should be available in the web interface query services. There is no way for the graphical administration interface to see the emails that are arriving and which is coming out, for purposes of tracking any particular activity with a user, it is difficult to do so quickly.

Rating breakdown

Value for money
Ease of use
Features
Customer support

Likelihood to recommend: 9/10

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