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Top Rated Instant Messaging & Chat Software with Conferencing

Last updated: May 2026

Why is conferencing important for instant messaging & chat software?

Based on GetApp's analysis of verified user reviews collected between July 2021 and August 2024.

Conferencing enables users to conduct virtual meetings, share screens, exchange files, and communicate in real-time. It supports large groups, enhances remote collaboration, and ensures consistent connectivity regardless of location. Our reviewers in instant messaging & chat software rated this feature as important.

What do verified reviews highlight about key features of instant messaging & chat software?

Real-Time Chat: Reviewers emphasize instant communication, team collaboration, and sharing multimedia. They value features like typing indicators, notifications, and seamless integration with other tools. 93% of reviewers rated this feature as important or highly important.
Real-Time Notifications: Users highlight the importance of timely alerts for messages and activities, customizable settings, and the ability to stay informed and responsive across devices. 91% of reviewers rated this feature as important or highly important.
Mobile Access: Reviewers appreciate staying connected and productive on the go, accessing messages, files, and meetings from mobile devices, ensuring flexibility and continuous communication. 91% of reviewers rated this feature as important or highly important.
Document Storage: Users value secure cloud storage, easy access, and seamless collaboration on documents. Integration with other tools and customizable access levels enhance productivity. 90% of reviewers rated this feature as important or highly important.
Two-Way Audio & Video: Reviewers note clear audio and video quality, essential for effective communication and collaboration. Features like screen sharing and recording enhance the overall experience. 88% of reviewers rated this feature as important or highly important.
Screen Sharing: Users find it crucial for remote collaboration, allowing real-time presentation and interaction. Features like annotation and selective sharing enhance productivity and engagement. 86% of reviewers rated this feature as important or highly important.