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Knowledge Management Software with Customizable Reports - Page 2

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Shelf logo
4.8
(103)

The Modern Knowledge Platform for The On-Demand World

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The Shelf modern knowledge management platform helps businesses thrive with on-demand answers to the questions that block customer and employee success. Awarded for overall usability by Gartner Digital Markets for three consecutive quarters.

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ManageEngine ServiceDesk Plus logo
4.4
(207)

Cloud IT Help Desk Software

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ManageEngine ServiceDesk Plus is a help desk software and asset management tool for small, mid-size & large enterprises to manage and troubleshoot IT requests

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Responsive (formerly RFPIO) logo
4.7
(120)

Be more strategic, efficient, successful and Responsive.

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Responsive develops strategic response management software trusted by the world's top companies to accelerate growth, mitigate risk and improve efficiency. Our AI-driven platform automates the process of responding to an RFP, RFI, DDQ, security questionnaire and all other information requests.

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HubSpot Service Hub logo
4.5
(156)

Cloud-based customer service solution for firms of all sizes

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HubSpot Service Hub is a cloud-based customer service platform, which aims to simplify processes for managing customer queries & improving client engagement. It allows users to connect with customers via live chat, one-to-one customer communication, conversational bots, and more.

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EisenVault logo
4.6
(112)

Document management and digital storage

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EisenVault is a document management and storage solution that can be deployed on-premise or within the Microsoft Azure cloud. The platform allows users to securely store, encrypt, and edit documents, as well as organize folders and department workspaces to facilitate collaboration.

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BOSSDesk logo
4.6
(110)

BOSSDesk a FrontRunner in Help Desk Software

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BOSSDesk is an integrated ITIL Service Desk/Help Desk and IT Asset Management solution available for both Cloud and On-Premise. BOSSDesk has been highly ranked by customers for providing an affordable solution, great user experience, wide range of features, and excellent US based customer support.

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Vivantio logo
4.3
(177)

Flexible Software. Focused Service.

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Knowledge at your fingertips allows you to respond quicker and improve the efficiency of your support team, freeing up resources to tackle tougher issues. Benefit from key features like: knowledge categorization, custom forms & fields, document themes & templates, WYSIWYG editor, and more.

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MangoApps logo
4.4
(144)

Bring your frontline and office teams together

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MangoApps is a knowledge management platform that helps you create a unified employee experience and keep everyone on the same page.

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HappyFox Help Desk logo
4.6
(91)

Helpdesk, customer support software

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HappyFox is a cloud based, all-in-one help desk and customer support software. HappyFox's ticketing system enables the quick resolution of customers' issues via an efficient customer support workflow. The platform provides a built-in knowledge base, community forum and end-user support portal.

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Stack Overflow for Teams logo
4.7
(69)

Cloud-based collaborative knowledge management software

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tack Overflow for Teams is a collaborative knowledge management software that helps businesses streamline processes related to user tagging, document editing, gamification, and more from within a unified platform. With the question & answer module, staff members can automatically generate personalized alerts or tasks upon request for new information.

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Waybook logo
4.9
(53)

Playbook that stores all knowledge and training documents

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Build a playbook for your business. All of your training, onboarding, process documentation and best practices in one place.

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Thought Industries logo
4.6
(79)

Powering the Business of Learning

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Consolidate your knowledge base into a single, comprehensive solution where you can train, onboard, and certify customers; bringing documentation and training management together. Create, manage, and distribute content across the customer lifecycle to ensure adoption, retention, and advocacy.

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TOPdesk logo
4.4
(87)

The service management platform that makes service happen

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TOPdesk is a service management platform for busy IT service teams that want to get things done. Packed with features and templates for processes like Incident Management, Asset Management and Change Management, TOPdesk is ready to use and quick to personalize. Our in-house people are here to help.

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Yext logo
4.3
(110)

One platform. Limitless solutions.

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Yext's Answers Platform helps organizations deliver relevant, actionable answers everywhere their customers, employees, and partners look for information.

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TextExpander logo
4.7
(54)

Work faster & smarter with TextExpander's powerful snippets.

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TextExpander is a typing productivity tool that helps teams manage recurring writing tasks, create snippets, correct spellings, share content, and more. Keep your whole organization communicating efficiently by sharing messaging snippets, signatures, and descriptions.

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Groove logo
4.5
(71)

Support, Simplified.

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Groove enables teams small or large to stay on the same page and provide there customers with the personalized experience they deserve.

Groove is built for growing teams. You’ll get everything you need to be more productive and make your customers happier, without the hassle of a complicated helpdesk.

And it’s a more personal experience for your customers…

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Alloy Navigator logo
4.6
(60)

Award winning IT Asset Mgmt and Service Mgmt platform

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Alloy Navigator is an all-inclusive IT Service and Asset Management solution that provides thoughtful answers to your toughest IT challenges.

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MyHub logo
4.8
(39)

Cloud Based Intranet Solution

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MyHub intranet software is the perfect solution for sharing best practices and knowledge across your business while at the same time improving compliance.

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Higher Logic Vanilla logo
4.4
(63)

Engage with Community

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Vanilla Forums is the top-rated cloud-based knowledge base & community forum software trusted by the world's top brands.

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UTrakk DMeS logo
4.3
(71)

Digitalize your management

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Management platform built for manufacturing world : task management, Gemba walks, team collaboration, KPI's, knowledge center, audit, and coaching.

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SwipeGuide logo
4.4
(63)

CPG & Industrial Manufacturing

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Instructional how-to meets frontline know-how. Simplify the way people work and learn at the frontline.

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Deepser logo
4.6
(43)

IT service desk, CRM, and asset management software

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Shared database of technical manuals, procedures, guides and FAQs. Stay in control of shared information and create KBs, also in different languages. Allow faster training of employees and improve productivity. Increase self-resolution of tickets thanks to tags and keywords.

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SmarterU LMS logo
4.8
(33)

We Solve Training Pain!

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Unlimited users - Unlimited Courses - Unlimited Tasks - plus Role Automation and an integrated Knowledge Base. All in one place with full API integrations.

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Elastic Enterprise Search logo
4.6
(42)

Search everything, anywhere

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Elastic Enterprise Search (Previously known as Swiftype) is Elasticsearch, with a complete set of specialized tools and extensible APIs that make it easy to build search solutions and give users the best answers, every time.

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Deskpro logo
4.6
(37)

Customer service software you can depend on

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Knowledge management software you can depend on, with ticketing for email, live chat and voice. Available on cloud and on-premise.

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