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Knowledge Management Software with Customizable Reports (2026) - Page 2

Last updated: April 2026

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179 software options

Bloomfire logo
Category Leaders

Knowledge sharing & insights platform

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Bloomfire is an AI-powered knowledge management platform, unifying information access, collaboration, and actionable insights.

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Supportbench logo
Category Leaders

The Only AI Customer Support Platform

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Supportbench: Cut costs, boost resolution speeds, and enable agents with AI-driven support.

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Hiver logo

Modern, AI help desk software built for fast teams.

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Hiver is a modern, AI customer service platform with strong knowledge management capabilities. Create public FAQs and help articles for 24/7 self-service, build an internal repository for SOPs and policies. Customize categories, design, and domains with ease, and integrate articles with live chat.

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Genesys Cloud CX logo

AI-enabled experience orchestration platform

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Genesys Cloud CX cloud contact centre lets you differentiate faster, adapt easier, and architect better with an all-in-one composable modern architecture

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ManageEngine ServiceDesk Plus logo

Cloud IT Help Desk Software

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ManageEngine ServiceDesk Plus is a help desk software and asset management tool for small, mid-size & large enterprises to manage and troubleshoot IT requests

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Responsive logo

Be more strategic, efficient, successful and Responsive.

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Responsive’s (formerly RFPIO) AI-driven Strategic Response Management platform drives more deals won with smarter, faster responses.

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Shelf logo

Cloud-based knowledge management solution

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The Shelf modern knowledge management platform helps businesses thrive with on-demand answers to the questions that block customer and employee success. Awarded for overall usability by Gartner Digital Markets for three consecutive quarters.

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BOSSDesk logo

BOSSDesk a FrontRunner in Help Desk Software

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BOSSDesk is an integrated ITIL Service Desk/Help Desk and IT Asset Management solution available for both Cloud and On-Premise. BOSSDesk has been highly ranked by customers for providing an affordable solution, great user experience, wide range of features, and excellent US based customer support.

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HubSpot Service Hub logo

Cloud-based customer service solution for firms of all sizes

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HubSpot Service Hub is a cloud-based customer service platform, which aims to simplify processes for managing customer queries & improving client engagement. It allows users to connect with customers via live chat, one-to-one customer communication, conversational bots, and more.

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Helpjuice logo

Cloud-based knowledge management platform

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Helpjuice is a web-based knowledge base software that helps small, mid-size and large businesses centralize all relevant content to help employees & customers

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EisenVault logo

Document management and digital storage

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EisenVault is a document management and storage solution that can be deployed on-premise or within the Microsoft Azure cloud. The platform allows users to securely store, encrypt, and edit documents, as well as organize folders and department workspaces to facilitate collaboration.

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Vivantio logo

Flexible Software. Focused Service.

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Knowledge at your fingertips allows you to respond quicker and improve the efficiency of your support team, freeing up resources to tackle tougher issues. Benefit from key features like: knowledge categorization, custom forms & fields, document themes & templates, WYSIWYG editor, and more.

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MangoApps logo

Bring your frontline and office teams together

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MangoApps is a knowledge management platform that helps you create a unified employee experience and keep everyone on the same page.

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Cloud Assess logo

Build Skills. Prove Competence. Stay Compliant.

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Cloud Assess centralises knowledge with digital forms, assessments, and evidence portfolios. Capture, organise, and share information securely, while automation and real-time reporting make it easy to track skills, maintain compliance, and support continuous learning.

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LogicalDOC logo

Enterprise document management for SMBs

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LogicalDOC is a document management platform which stores all company documents in a centralized repository and enables teams to create, collaborate on, and manage any number of documents

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Waybook logo

Playbook that stores all knowledge and training documents

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Build a playbook for your business. All of your training, onboarding, process documentation and best practices in one place.

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keelearning logo

Smart Learning

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keelearning is a cloud-based learning management system and elearning platform designed for frontline workers with a quiz function, designed for mobile use. This is also reflected in the usability.

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TOPdesk logo

The service management platform that makes service happen

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TOPdesk is a service management platform for busy IT service teams that want to get things done. Packed with features and templates for processes like Incident Management, Asset Management and Change Management, TOPdesk is ready to use and quick to personalize. Our in-house people are here to help.

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Groove logo

Cloud-based helpdesk solution for small businesses

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Groove enables teams small or large to stay on the same page and provide there customers with the personalized experience they deserve.

Groove is built for growing teams. You’ll get everything you need to be more productive and make your customers happier, without the hassle of a complicated helpdesk.

And it’s a more personal experience for your customers…

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Stack Internal logo

Cloud-based collaborative knowledge management software

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Stack Overflow Internal is the enterprise knowledge intelligence layer that ingests, validates, and delivers trusted knowledge into the tools and workflows technologists rely on every day.

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Thought Industries logo

Leading Customer Learning & Intelligence Platform

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Consolidate your knowledge base into a single, comprehensive solution where you can train, onboard, and certify customers; bringing documentation and training management together. Create, manage, and distribute content across the customer lifecycle to ensure adoption, retention, and advocacy.

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TextExpander logo

Work faster & smarter with TextExpander's powerful snippets.

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TextExpander is a typing productivity tool that helps teams manage recurring writing tasks, create snippets, correct spellings, share content, and more. Keep your whole organization communicating efficiently by sharing messaging snippets, signatures, and descriptions.

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FileHold logo

Simple. Flexible. Document Management that Works!

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FileHold’s document review and workflow software is designed for organizations with 10+ users. Includes version control, automated workflows, mobile access, and Microsoft Office integration, making it easy for your team to adopt. Available on-premise or in the cloud, and fully mobile-ready.

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Yext logo

Cloud-based digital presence platform

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Yext is the leading digital presence platform for multi-location brands, powering the knowledge behind every customer engagement. With one central platform, brands can turn their digital presence into a differentiator by delivering consistent, accurate, and engaging experiences to customers.

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Fibery logo

Product discovery & development platform

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Pick the best parts of Notion, Airtable, Google Docs and Trello and build the perfect workspace. With no code.

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