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Top Rated Knowledge Management Software with Customizable reporting - Page 7

Last updated: June 2026

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183 software options

Knowliah logo

Legal case management solution for businesses of all sizes

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Knowliah is a legal case management solution for businesses of all sizes, which helps users manage & store critical information on a unified platform. It comes with an automated contextualization engine which lets users quickly locate relevant documents related to a specific case, customer or issue.

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Salesforce Service Cloud logo

AI powered customer service management platform

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Use Salesforce Service Cloud to create a cloud-based knowledge base for both agents & customers. Update & maintain articles based on industry best practices.

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UTrakk DMeS logo

Digitalize your management

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Management platform built for manufacturing world : task management, Gemba walks, team collaboration, KPI's, knowledge center, audit, and coaching.

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HubSpot Service Hub logo

Cloud-based customer service solution for firms of all sizes

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HubSpot Service Hub is a cloud-based customer service platform, which aims to simplify processes for managing customer queries & improving client engagement. It allows users to connect with customers via live chat, one-to-one customer communication, conversational bots, and more.

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TOPdesk logo

The service management platform that makes service happen

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TOPdesk is a service management platform for busy IT service teams that want to get things done. Packed with features and templates for processes like Incident Management, Asset Management and Change Management, TOPdesk is ready to use and quick to personalize. Our in-house people are here to help.

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ManageEngine ServiceDesk Plus logo

Cloud IT Help Desk Software

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ManageEngine ServiceDesk Plus is a help desk software and asset management tool for small, mid-size & large enterprises to manage and troubleshoot IT requests

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MangoApps logo

Bring your frontline and office teams together

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MangoApps is a knowledge management platform that helps you create a unified employee experience and keep everyone on the same page.

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Crehana logo

All in one AI HR Platform

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AI-powered HR software that optimizes team administration, learning, performance, and culture. +1,200 companies trust Crehana.

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TeamSupport logo

Cloud-based customer support solution for B2B SaaS

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TeamSupport is built for growth-stage B2B SaaS companies who are focused on providing quality customer support, and want to incorporate customer feedback to grow and refine their products.

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Bloomfire logo

Knowledge sharing & insights platform

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Bloomfire is an AI-powered knowledge management platform, unifying information access, collaboration, and actionable insights.

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JIRA Service Management logo

IT service platform for unified support

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JIRA Service Management is an AI-based platform that unites teams to deliver exceptional service experiences. It helps managers scale support across IT, HR, engineering, and customer service with customizable help centers, automated workflows, and self-service tools. Featuring virtual agents and integration with Atlassian's teamwork graph, it connects people, work, and goals while reducing disruptions and improving incident resolution.

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Vivantio logo

Flexible Software. Focused Service.

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Knowledge at your fingertips allows you to respond quicker and improve the efficiency of your support team, freeing up resources to tackle tougher issues. Benefit from key features like: knowledge categorization, custom forms & fields, document themes & templates, WYSIWYG editor, and more.

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Yext logo

Cloud-based digital presence platform

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Yext is the leading digital presence platform for multi-location brands, powering the knowledge behind every customer engagement. With one central platform, brands can turn their digital presence into a differentiator by delivering consistent, accurate, and engaging experiences to customers.

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Wix logo

Website builder & business management platform

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Wix is a website-building and business management platform that helps users create any type of website and expand the brand's online presence. Wix offers its users different ways to build sites; for those less tech-savvy, the Wix Editor is the way to go. It boasts a choice of various pre-designed templates that can be personalized with a drag-and-drop editor and various other AI capabilities, such as an automated text generator.

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Genesys Cloud CX logo

AI-enabled experience orchestration platform

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Genesys Cloud CX cloud contact centre lets you differentiate faster, adapt easier, and architect better with an all-in-one composable modern architecture

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ePS Pace logo

Business management software for the printing industry

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ePS Pace is a business management software that provides businesses in the printing industry with integrated solutions for job planning, estimation, task scheduling, data collection, accounting, and more.

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Bitrix24 logo

All in one business management workspace

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Bitrix24 is a leading FREE social knowledge management and collaboration platform used by over 12 million companies worldwide. Available in cloud and on-premise with open source code access. Share and discuss ideas, manage knowledge, manage projects and do more with Bitrix24!

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smartLCM Vertragsmanagement logo
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Contract management solution for improved efficiency

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smartLCM Vertragsmanagement is a digital contract management solution that enables companies to manage their enterprise-wide contract processes. It provides a centralized platform for generating, storing, and analyzing contracts, ensuring transparency and compliance throughout the entire contract lifecycle.

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eGain AI Knowledge Hub logo
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#1 Knowledge Management System - Top-rated by Gartner

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eGain Knowledge Hub, powered by AI, ML, and Analytics, is a knowledge management solution for the digital-first, remote-first era

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AEC Profiles logo
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An interactive, crowd sourced DB of all project knowledge.

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A project knowledge management application for employees to learn about each other’s, and vendor's work. Project profiles link people, data, and work content so that a comprehensive understanding of any project can happen in minutes for any employee, contractor, consultant and vendor.

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Market Logic logo
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Knowledge management and insights engine software

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Market Logic is a knowledge management software designed to help businesses in CPG, healthcare, retail, finance, telecommunication, and other industries capture and store marketing and sales insights data in a centralized repository. It allows administrators to create and execute consumer-centric strategies and search information about brands, products, and operational workflows.

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AdamX logo
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One AI platform to train, assist, engage, and forecast.

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AdamX centralizes your company's knowledge and makes it instantly accessible to every employee through an AI copilot. Instead of searching through scattered documents, folders, and manuals, your team gets accurate, grounded answers in seconds — pulled directly from your approved knowledge base. Supp

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Akio.CX logo
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Multi-channel customer relations management platform

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Akio.CX is an omnichannel customer relations tool, designed to facilitate web, telephone, email & social media conversations between customers & customer service teams.

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Intellect Connected Frontline Worker logo
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Connected frontline operations software for manufacturing

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Intellect’s Zaptic Connected Frontline Worker platform centralizes operational knowledge and delivers critical information directly to frontline teams at the point of work. Designed for manufacturing and regulated environments, the platform transforms static documents & and improves consistency.

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TIKTING logo
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TIKTING® Help Desk & Change Management System

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SaaS or On-Premises Deployment
Auto Ticket Creation & Assignment
Categories, Sub-Cat, Levels & Tags
Priority, Levels and SLA
Advanced Search Filters
Fully Customizable
Predefined Search filters
Email Templates
Automate scenarios

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