Slab Pricing, Features, Reviews & Alternatives

Slab

Slab is a knowledge hub for the modern workplace.

4.88/5 (34 reviews)

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Slab overview

What is Slab?

Slab is a knowledge hub for the modern workplace which enables businesses to organize and manage company documentation with folders and tags, and collaborate using a real-time editor. Slab also integrates with familiar productivity tools like Slack, G Suite, GitHub, Asana, and more, to help users streamline and optimize their workflows. Slab organizes and structures content by hierarchical topics, and allows users to add multiple topics (labels) to one post. Topics provide insight into the context behind content and enable users to see what information is important to read, in what order, and who to ask for more information if needed. Users can pin important content to the top.

The collaborative editor allows users to create and edit content in real-time, and ensures everyone is working from the latest version. The editor also lets multiple team members work on the same post at the same without overwriting the work of anyone else. Slab supports rich media, allowing users to add video or audio, as well as interactive widgets and normal text to a post or page. Slab incorporates search functionality, enabling users to find content quickly. Search results can also be pulled based on importance by tracking the number of reads, views, links and mentions. Users can create shortcuts to common posts and topics and set custom user templates so that the right people see the right content - eg. the sales team can access their sales playbook as soon as they sign in.
slab.com

Pricing

Starting from
$35/month
Pricing options
Free
Free trial
Subscription
Value for money
View Pricing Plans

Devices

Business size

S
M
L

Markets

United States, Canada, United Kingdom

Supported languages

English
Slab screenshot: Organize and discover recently updated postsSlab: Your team's long-term memorySlab screenshot: Real-time collaboration tools ensure users never overwrite the work of other team members, even if they click 'save' at the same timeSlab screenshot: Access different topics quickly from the 'table of contents' sidebarSlab screenshot: Search functionality helps users find answers quickly and easily

Slab user reviews

Excellent
30

Very good
4

Average
0
Poor
0
Terrible
0
Value for money
Features
Ease of use
Customer support
  4.9
  4.4
  4.9
  5.0
Katrina J.

Most affordable for a small company just getting started with a knowledge base program

Used daily for less than 6 months
Reviewed 2021-04-23
Review Source: Capterra

We are solving the problem of how to document processes/knowledge base.

Pros
It does the basics of making searchable recipe cards for how to do things, including uploading documents/files

Cons
There is nothing I don't like. I am sure programs that cost a lot more do more but this is a starter option for a small company

Rating breakdown

Value for money
Ease of use
Features
Customer support

Likelihood to recommend: 10/10

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Carl N.

Slab changed the way our company creates and uses documentation

Used daily for 6-12 months
Reviewed 2019-03-26
Review Source: Capterra

Slab is so easy to use and has just the right amount of features to be everything you need, but not a lot of extra features that get in the way. From setting it up, to getting the team onboard, to adding new articles, to searching articles, everything works as you would expect without having to figure anything out. It's simple and easy to use, and we enjoy using it more and more. We are a web development firm and provide website maintenance services, so Slab contains everything from company policies to detailed technical documentation for solving specific problems, and it has worked great for everything we wanted to document.

Pros
We love how easy it is for everyone to create and find documentation. We tried many different systems to store documentation, but Slab has worked really well for everyone in the company. The integration with Slack makes it so much more convenient than always having to go to yet another system. We can frequently answer each other's questions with a Slab article, and when we can't, we try to create the Slab article right then and respond to the person with a link to the newly built article. This has allowed us to better expand our documentation and stop repeating the same questions.

Cons
There are only a few minor things we found that would be nice such as the ability to attach files right to an article rather than having to upload somewhere else and linking to it. We also looked at other systems that had checklists which seemed like a nice feature, but we realized we wouldn't actually use that feature. Neither of these features has even been missed as we've been using Slab for months now, and the more we use it, the more we like it.

Rating breakdown

Value for money
Ease of use
Features
Customer support

Likelihood to recommend: 10/10

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Geoff B.

Functional but needs more features

Used daily for less than 6 months
Reviewed 2019-04-02
Review Source: Capterra

Slab will be a useful tool for us to share information internally. Updates are coming, but the updates page (https://updates.slab.com/) doesn't seem to be updated in sync with releases and updates don't seem too frequent. I look forward to monitoring the direction the Slab team takes their software.

Pros
My favourite things about Slab are: - integration with Google Drive (including searches). - searches don't just bring up where the term was found, but also highlight it in context. - calendars, spreadsheets, and other documents can be embedded into documents. - ability to add guests.

Cons
My least favourite things about Slab are: - it can be hard to know what to read and how to read it. - images cannot be embedded inline with text. - email addresses are not automatically parsed into mailto: links. - there is no find and replace (within a post nor system wide). - ordered lists cannot have paragraphs in between (without restarting the numbering). - when cross-referencing other posts (by typing + to bring up the contextual menu and then starting to type), there's no easy way to link to a heading. - there's no feature to check for dead links. - when tagging teammates, it only uses their full name (there's no way to enter just their first name or put a shortened ID via one's profile). - screenshots are outdated on their website (so what you see there isn't what you see in your account). - there does not appear to be any document versioning.

Rating breakdown

Value for money
Ease of use
Features
Customer support

Likelihood to recommend: 7/10

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Bruno C.

Excellent alternative for creating a wiki or corporate knowledge base

Used daily for 6-12 months
Reviewed 2021-02-10
Review Source: Capterra

It is the tool that I selected to create the knowledge base of the research team to which I belong. We have been using it since the beginning of 2020. Very useful for academic or business use.

Pros
Very organized, clean and elegant interface. Very easy to write articles, to organize knowledge. The same article can belong to multiple topics. Pleasant to use for reading and writing. Individual pages can be shared publicly. Good cost-benefit.

Cons
The main weakness is that there are many competitors in this niche, in particular Notion and Coda.io. Competitors have more integrations via API, features and allow embedding a greater number of file types.

Rating breakdown

Value for money
Ease of use
Features

Likelihood to recommend: 7/10

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Daewon K.

Sleek, Intuitive, Blazing fast, and great customer support!

Used daily for 6-12 months
Reviewed 2019-03-27
Review Source: Capterra

I was looking for a reasonably priced knowledge management service that works well with Korean. I've tried many services in the past, and I had a lot of issues with search, export and sharing. Atlassian's product was overwhelmingly feature-rich. It is a very nice product. But it wasn't for our team. Our team needed a simple product that is not so hard to use, and works well with Korean./ Slab is awesome in that it does the basic things just right. It is easy to write, find and share contents. I think it even presents very nicely. I was very impressed by Slab team's customer support. They responded quickly to my questions and were very friendly. When I requested a feature, the team kept track of my request and sent me a mail a month later reminding me to check out the feature that I requested. I am not working for Slab nor am I related to their team by any means. I am leading a small IT system admin team in Korea, (less than 15 people) and I found Slab while I was searching for a knowledge management system for my team. I tried more than 5 solutions in the past 2 years. Slab was my pick.

Pros
- fast search (it's really fast and precise) - fast rendering of pages - renders markdown in a very pleasing way - an auto-generated table of contents is a great feature - awesome customer service.

Cons
It's still actively developing. Things might change here and there. Integration still has rooms for improvement. I hope it supports integration with more on-premise solutions like NextCloud, and Mattermost.

Rating breakdown

Value for money
Ease of use
Features
Customer support

Likelihood to recommend: 10/10

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Slab pricing

Starting from
$35/month
Pricing options
Free
Free trial
Subscription
View Pricing Plans

Startup: $35/month for up to 10 users, then $6.67 per additional user
Business: $60/month for up to 10 users, then $12.50 per additional user
Enterprise: Contact Slab for pricing information.

Slab features

API
Access Controls/Permissions
Activity Dashboard
Alerts/Notifications
Collaboration Tools
Commenting/Notes
Content Management
Customizable Branding
Data Import/Export
Document Management
Document Storage
Drag & Drop
Search/Filter
Task Management
Third Party Integrations
Version Control

Communication Management (298 other apps)
File Sharing (391 other apps)
Mobile Access (308 other apps)
Workflow Management (289 other apps)

Videos and tutorials

Additional information for Slab

Benefits

• The collaborative editor allows multiple team members to edit the same post at the same time, ensuring no one will overwrite the work of anyone else.

• Integrate with familiar productivity apps like Slack, GitHub and G Suite to streamline the user-workflow.

• Users can create favorites to add shortcuts to their common posts and topics from the sidebar or homepage.

• Admin statistics give users actionable insight into which posts have been most useful for the team.

• Users can search and access all of their content in one place (Google Drive, Dlack, Dropbox) by adding their integrated tools to the search index.