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Slab Logo
Slab
4.9
(39)

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Slab is a knowledge hub for the modern workplace.

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(6)

Slab Pricing, Features, Reviews and Alternatives

Slab product overview

Price starts from

6.67

/user

Per month

What is Slab?

Slab is a knowledge hub for the modern workplace which enables businesses to organize and manage company documentation with folders and tags, and collaborate using a real-time editor. Slab also integrates with familiar productivity tools like Slack, G Suite, GitHub, Asana, and more, to help users streamline and optimize their workflows. Slab organizes and structures content by hierarchical topics, and allows users to add multiple topics (labels) to one post. Topics provide insight into the context behind content and enable users to see what information is important to read, in what order, and who to ask for more information if needed. Users can pin important content to the top.

Key benefits of using Slab

• The collaborative editor allows multiple team members to edit the same post at the same time, ensuring no one will overwrite the work of anyone else.

• Integrate with familiar productivity apps like Slack, GitHub and G Suite to streamline the user-workflow.

• Users can create favorites to add shortcuts to their common posts and topics from the sidebar or homepage.

• Admin statistics give users actionable insight into which posts have been most useful for the team.

• Users can search and access all of their content in one place (Google Drive, Dlack, Dropbox) by adding their integrated tools to the search index.

Typical customers

Freelancers
Small businesses
Mid size businesses
Large enterprises

Platforms supported

Web
Android
iPhone/iPad

Support options

Email/Help Desk
Phone Support
Knowledge Base
Chat

Training options

Documentation
Videos
Live Online
Webinars

Slab pricing information

Value for money

4.9

/5

39

Starting from

6.67

/user

Per month

Pricing options

Free plan
Subscription
Free trial
Pricing range

Value for money contenders

Slab features

Functionality

4.4

/5

39

Total features

35

5 categories

Most valued features by users

Collaboration Tools
Access Controls/Permissions
Document Management
Alerts/Notifications
Third Party Integrations
Search/Filter
Document Storage
API

Functionality contenders

Slab users reviews

Overall Rating

4.9

/5

39

Positive reviews

Rating breakdown
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend9.33/10
Rating distribution

5

4

3

2

1

33

6

0

0

0

Pros
The live chat support is the best I've ever encountered, and the overall customer service experience has been great: quick response time, helpful answers, positive attitude.
A sleek and intuitive wiki tool with outstanding search and the best customer support.
It has an awesome & crisp user interface, easy to use editor with tons of integrations and most importantly this app super fast unlike many collaboration tools I have seen that get really slow.
Cons
Slab was down for an hour due to some fire or windstorm something weird and I could hardly function.
Basecamp doesn’t offer collaborative notes whatsoever, and we got tired of not being in sync.
Again I think this is a Markdown limitation rather than a Slab limitation -- you are trading the Markdown simplicity for some table and image control.

Overall rating contenders

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Bruno C.

Verified reviewer

Research, 11-50 employees

Used daily for 6-12 months

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend7/10

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Excellent alternative for creating a wiki or corporate knowledge base

Reviewed 2 years ago

It is the tool that I selected to create the knowledge base of the research team to which I belong. We have been using it since the beginning of 2020. Very useful for academic or business use.

Pros

Very organized, clean and elegant interface. Very easy to write articles, to organize knowledge. The same article can belong to multiple topics. Pleasant to use for reading and writing. Individual pages can be shared publicly. Good cost-benefit.

Cons

The main weakness is that there are many competitors in this niche, in particular Notion and Coda.io. Competitors have more integrations via API, features and allow embedding a greater number of file types.

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Katrina J.

Verified reviewer

Legal Services, 1-10 employees

Used daily for less than 6 months

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend10/10

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Most affordable for a small company just getting started with a knowledge base program

Reviewed 2 years ago

We are solving the problem of how to document processes/knowledge base.

Pros

It does the basics of making searchable recipe cards for how to do things, including uploading documents/files

Cons

There is nothing I don't like. I am sure programs that cost a lot more do more but this is a starter option for a small company

GB
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Geoff B.

Education Management, 501-1,000 employees

Used daily for less than 6 months

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend7/10

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Functional but needs more features

Reviewed 4 years ago

Slab will be a useful tool for us to share information internally. Updates are coming, but the updates page (https://updates.slab.com/) doesn't seem to be updated in sync with releases and updates don't seem too frequent. I look forward to monitoring the direction the Slab team takes their software.

Pros

My favourite things about Slab are: - integration with Google Drive (including searches). - searches don't just bring up where the term was found, but also highlight it in context. - calendars, spreadsheets, and other documents can be embedded into documents. - ability to add guests.

Cons

My least favourite things about Slab are: - it can be hard to know what to read and how to read it. - images cannot be embedded inline with text. - email addresses are not automatically parsed into mailto: links. - there is no find and replace (within a post nor system wide). - ordered lists cannot have paragraphs in between (without restarting the numbering). - when cross-referencing other posts...

CN
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Carl N.

Verified reviewer

Internet, 1-10 employees

Used daily for 6-12 months

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend10/10

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Slab changed the way our company creates and uses documentation

Reviewed 4 years ago

Slab is so easy to use and has just the right amount of features to be everything you need, but not a lot of extra features that get in the way. From setting it up, to getting the team onboard, to adding new articles, to searching articles, everything works as you would expect without having to figure anything out. It's simple and easy to use, and we enjoy using it more and more. We are a web development firm and provide website maintenance services, so Slab contains everything from company policies to detailed technical documentation for solving specific problems, and it has worked great for everything we wanted to document.

Pros

We love how easy it is for everyone to create and find documentation. We tried many different systems to store documentation, but Slab has worked really well for everyone in the company. The integration with Slack makes it so much more convenient than always having to go to yet another system. We can frequently answer each other's questions with a Slab article, and when we can't, we try to create the Slab article right then and respond to the person with a link to the newly built article. This has allowed us to better expand our documentation and stop repeating the same questions.

Cons

There are only a few minor things we found that would be nice such as the ability to attach files right to an article rather than having to upload somewhere else and linking to it. We also looked at other systems that had checklists which seemed like a nice feature, but we realized we wouldn't actually use that feature. Neither of these features has even been missed as we've been using Slab for months now, and the more we use it, the more we like it.

DK
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Daewon K.

Verified reviewer

Information Technology and Services, 11-50 employees

Used daily for 6-12 months

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend10/10

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Sleek, Intuitive, Blazing fast, and great customer support!

Reviewed 4 years ago

I was looking for a reasonably priced knowledge management service that works well with Korean. I've tried many services in the past, and I had a lot of issues with search, export and sharing. Atlassian's product was overwhelmingly feature-rich. It is a very nice product. But it wasn't for our team. Our team needed a simple product that is not so hard to use, and works well with Korean./ Slab is awesome...

Pros

- fast search (it's really fast and precise) - fast rendering of pages - renders markdown in a very pleasing way - an auto-generated table of contents is a great feature - awesome customer service.

Cons

It's still actively developing. Things might change here and there. Integration still has rooms for improvement. I hope it supports integration with more on-premise solutions like NextCloud, and Mattermost.

Slab FAQs and common questions

Q. What type of pricing plans does Slab offer?

Slab has the following pricing plans:
Starting from: $6.67/month
Pricing model: Free, Subscription
Free Trial: Available


Q. Who are the typical users of Slab?

Slab has the following typical customers:
Large Enterprises, Mid Size Business, Small Business


Q. What languages does Slab support?

Slab supports the following languages:
English


Q. Does Slab offer an API?

Yes, Slab has an API available for use.


Q. What other apps does Slab integrate with?

Slab integrates with the following applications:
GitHub, Dropbox Business, Jira, Airtable, Google Workspace, Google Drive, Wistia, Okta, Slack, Lucidchart, InVision App, Asana


Q. What level of support does Slab offer?

Slab offers the following support options:
Email/Help Desk, Phone Support, Knowledge Base, Chat

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