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Top Rated Team Communication Software with Surveys & Feedback in 2026

Verified reviewer profile picture
Verified reviewer profile picture

All user reviews are verified by in-house moderators and provider data by our software research team.  Learn more

Last updated: April 2026

Surveys and feedback enable team communication software to gather insights, track performance, and make informed decisions. They facilitate real-time responses, improve team coordination, and help tailor services to user needs. Our reviewers in team communication software rated this feature as important.

3 Best Team Communication Software with Surveys & Feedback

  • Webex Suite - Highest rated for surveys & feedback
  • Slack
  • Microsoft Teams

See other top Team Communication products with surveys & feedback

How we picked the 3 top rated products

We chose the high-performing solutions on this list based on verified user ratings on our site. Depending on available data, qualifying products either had to be among the most user-reviewed or the most searched-for products in the team communication software category. They also needed to have sufficient reviews about surveys & feedback, have a minimum user rating of 3 out of 5 for that feature, and show evidence of U.S. market presence. We then added a distinction for the product with the highest rating for surveys & feedback based on our proprietary ratings and reviews. Sponsorship or client status has no influence on the selection of these products, but it may impact the order in which products appear.

Details for the 3 best products

Webex Suite logo
4.4
(7.3K)
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User insights about the surveys & feedback feature

Users report that Webex Suite's surveys and feedback capabilities are integral to the product, promoting service improvement and user experience enhancement. They appreciate the ability to provide feedback during and after meetings, using tools like Q&A, surveys, and SLIDO games. Reviewers value the immediate feedback on agenda items and the integration with tools like MIRO. Some users mention not using the feature frequently, but they acknowledge its importance for product development and meeting structure improvements.
“Webex Meeting and Webex Events have tools to collect feedback from users during the meeting: (Q&A), surveys, SLIDO games; and at the end of the meeting with post-event surveys. In addition, it is possible to integrate hundreds of other tools such as MIRO”
Verified reviewer profile picture

Felipe R.

AM Sales

“It gives the host the ability to get feedback on the meetings or webinars to help for the future structure of them. ”
DP

Deasia P.

Claims Specialist

Team Communication key features coverage

Webex Suite offers 6 out of the 6 key features for Team Communication software identified by reviewers:

Mobile Access4.4
Meeting Management4.5
Real-Time Chat4.5
Access Controls/Permissions4.4
Calendar Management4.2
Task Management4.3

Pros and cons based on 7,395 verified reviews

54% of users rated Webex Suite 5 out of 5 stars, while 2% gave it 1 or 2 stars. To determine these pros and cons insights we analyzed 7,395 reviews and identified the topics where users expressed positive and negative sentiment.

Pros:

Efficient remote collaboration

Robust communication conferencing

Enhanced team collaboration

Interactive webinars

Effective online training

Cons:

Connectivity issues

Browser compatibility problems

Complicated issue management

Navigation and screen issues

User experience challenges

See pros and cons details

Pricing

Starting price:$25 per user/per month|Free version:Available|Free trial:Available

Prices may vary depending on the number of users and features.

Slack logo
4.7
(24K)
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User insights about the surveys & feedback feature

Reviewers indicate that Slack's surveys and feedback capabilities are easy to set up and use, allowing for quick polls and feedback collection. They find it simple, efficient, and well-organized. However, many users report not utilizing this feature often or being unaware of its existence. Some mention the need for third-party apps to enhance this capability. Users appreciate the ability to gather feedback and share opinions easily, although some feel the feature is not prominently highlighted in Slack.
“Easy to setup surveys and polls. Also, you can ask for feedback by enabling the feature.”
Verified reviewer profile picture

Ankush B.

Manager

“Allows for user information gathering via quick polls”
Verified reviewer profile picture

Andrew K.

Chief Operating Officer

Team Communication key features coverage

Slack offers 6 out of the 6 key features for Team Communication software identified by reviewers:

Mobile Access4.7
Meeting Management4.4
Real-Time Chat4.8
Access Controls/Permissions4.5
Calendar Management4.2
Task Management4.2

Pros and cons based on 24,035 verified reviews

72% of users rated Slack 5 out of 5 stars, while 1% gave it 1 or 2 stars. To determine these pros and cons insights we analyzed 24,035 reviews and identified the topics where users expressed positive and negative sentiment.

Pros:

Effective remote communication

Efficient colleague communication

Enhanced team collaboration

Streamlined project management

Extensive integration options

Cons:

High resource consumption

Inconsistent notifications

Confusing thread management

Slack's pricing drawbacks

Messaging limitations

See pros and cons details

Pricing

Starting price:$8.75 per user/per month|Free version:Available|Free trial:Available

Prices may vary depending on the number of users and features.

Microsoft Teams logo
4.5
(10.9K)
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User insights about the surveys & feedback feature

Reviewers appreciate Microsoft Teams' surveys and feedback capabilities for their convenience and ease of use. They find it helpful for collecting data during large meetings and for tracking feedback on meeting quality. Users highlight the ability to create instant surveys within chats and the integration with external services like GitHub and Hootsuite. Some users mention not using the feature often, but they recognize its value for improving the software and tailoring services. Feedback is seen as important for system upgrades and user experience enhancement.
“I like this feature a lot. Before we have to go to other apps or do it manually to pull up a survey, now we can easily create surveys on the app itself which makes our jobs more easier.”
SA

Sean A.

Graphic Designer

“as people get comfortable using teams the find this feature that allows them to create instant surveys within a chat... great tool for feed-back... ”
JJ

Jonathan J.

IT Support Specialist

Team Communication key features coverage

Microsoft Teams offers 6 out of the 6 key features for Team Communication software identified by reviewers:

Mobile Access4.4
Meeting Management4.5
Real-Time Chat4.7
Access Controls/Permissions4.3
Calendar Management4.5
Task Management4.2

Pros and cons based on 10,931 verified reviews

58% of users rated Microsoft Teams 5 out of 5 stars, while 2% gave it 1 or 2 stars. To determine these pros and cons insights we analyzed 10,931 reviews and identified the topics where users expressed positive and negative sentiment.

Pros:

Remote work facilitation

Effective colleague communication

Enhanced team collaboration

Unified communication platform

Seamless office integration

Cons:

Resource-intensive performance

Inconsistent notifications

Inefficient search functionality

Complex file management

Call management limitations

See pros and cons details

Pricing

Starting price:$4 per user/per month|Free version:Available|Free trial:Available

Prices may vary depending on the number of users and features.

Other Top Rated Team Communication Software with Surveys & Feedback in 2026

Slack logo
Category Leaders

A single place for team communication and workflows

learn more
Slack is a single workspace that connects users with the people and tools they work with everyday, no matter where they are or what they do

Read more about Slack

Users also considered
Google Workspace logo

Collaboration application suite for teams

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Google Workspace is a suite of applications from Google which offers a number of tools to communicate and collaborate with colleagues, store files, and manage data from all devices.

Read more about Google Workspace

Users also considered
Trello logo

Visual collaboration tool for shared project perspectives

learn more
Trello is a project management tool that helps teams organize and manage their tasks. It caters to a range of industries and teams, from marketing to engineering. Trello's simple and intuitive interface makes it easy for any team to get started and stay on top of their work.

Read more about Trello

Users also considered
Zoom Workplace logo

Zoom is an all-in-one collaboration platform

learn more
With Team Chat, Phone, AI Companion, and more, Zoom Workplace is the platform for your best work. With Zoom Workplace, you can share your calendar availability, connect with your team, access your work phone on any device, and more.

Read more about Zoom Workplace

Users also considered
TeamViewer ONE logo

Remote support, remote access & device management software

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TeamViewer's integrated communication tools facilitate seamless collaboration through messaging, VoIP, and video conferencing, even during remote sessions.

Read more about TeamViewer ONE

Users also considered
Jira logo

Project management and work tracking software

learn more
Jira is project tracking software that helps every team collaborate to plan, track, and release work by breaking down big ideas into achievable steps. Jira offers features like task organization, work alignment to goals, customizable workflows, and real-time data insights to optimize outcomes.

Read more about Jira

Users also considered
Asana logo

Project tracking and workflow management platform

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Asana is a team communication tool where you can connect all your work in one place and bring teams together, anywhere. From lists to boards, to calendars and gantt charts, organize work your way. Join millions of teams across 190 countries who use Asana to get more done.

Read more about Asana

Users also considered
GoTo Meeting logo

Online meeting software with HD video conferencing

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Get a fast, easy and reliable professional solution that enables customers to connect with colleagues through in-meeting chat or conference calling, and screenshare their presentations, all with the click of a button. The Meeting solution from GoTo Connect pairs productivity with flexibility.

Read more about GoTo Meeting

Users also considered
Microsoft Teams logo

Chat-based workspace in Office 365

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Microsoft Teams is a chat-based workspace in Microsoft 365 which lets users collaborate on documents, make voice & video conference calls, view chat logs, and more. Teams has replaced Skype for Business as Microsoft's online meeting solution.

Read more about Microsoft Teams

Users also considered
Basecamp logo

Flexible project management and team communication tool

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Basecamp is a comprehensive project management software that helps teams stay organized and on track. Trusted by millions, Basecamp puts everything needed to get work done in one place, providing a structured way to manage projects, collaborate with clients, and communicate company-wide

Read more about Basecamp

Users also considered
Connecteam logo
Category Leaders

Enhance employee management with the only all-in-one app

learn more
Everything you need to collaborate better: live group chat, one-on-one people-centric chat, directory for work contacts, immediate updates with or without comments and likes, employee feedback surveys, suggestion box, live polls, sharing of videos, GIFs, documents, images and more.

Read more about Connecteam

Users also considered
monday.com logo

Project management software

learn more
monday.com is the collaboration and communication software for teams to do more together. Easily collaborate with your team in one place.

Read more about monday.com

Users also considered
ClickUp logo

Productivity platform for marketing agencies

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Many times comments require an action. That’s why ClickUp created Assigned Comments — create action items instantly and assign to others or yourself. Easily resolve or reassign comments directly in the comment itself. No searching, no confusion, no more lost comments.

Read more about ClickUp

Users also considered
Webex Suite logo

One app for everything. And everyone.

learn more
Webex brings together Calling, Meeting and Messaging modes of collaboration into a seamless, engaging, inclusive and intelligent experience.

Read more about Webex Suite

Users also considered
Zoho CRM logo

Customer relationship management solution

learn more
Zoho CRM is a cloud-based customer relationship management (CRM) solution that helps businesses of all sizes close deals smarter, better and faster. The solution lets businesses reach customers through every channel, including telephone, email, social media, and live chat.

Read more about Zoho CRM

Users also considered
Smartsheet logo

Online work execution platform for businesses of all sizes

learn more
Smartsheet, an online work execution platform, empowers organizations to plan, track, automate, and report on work. Over 80,000 brands rely on Smartsheet for project and work management because of its easy-to-use interface, real-time gantt charts and dashboards, and work automation features.

Read more about Smartsheet

Users also considered
Airtable logo

AI-Powered, No-Code App Building Platform

learn more
Airtable is the AI-powered app platform that unifies data, maximizes collaboration, and powers smarter workflows — no code required.

Read more about Airtable

Users also considered
ScreenConnect logo

Remote meeting platform for resolving customers' queries

learn more
ScreenConnect is a help desk solution that allows businesses to detect and resolve customer queries through remote monitoring capabilities. Agents can prevent potential cyberthreats & protect data via features such as AES-256 encryption and two-factor authentication.

Read more about ScreenConnect

Users also considered
Miro logo

Miro is a visual workspace for innovation

learn more
Miro is the #1 collaborative whiteboard platform for teams of any size, trusted by over 100M users worldwide. Easily collaborate, ideate and centralize communication for all your cross-functional team work. Keep everybody in your team on the same page to get work done faster.

Read more about Miro

Users also considered
Wrike logo

AI powered workflow management platform

learn more
Improve team communication with trusted remote collaboration software from Wrike. Brainstorm and make decisions in real-time, eliminate silos with fully visible workloads, and consolidate all project information in the one, shared workspace.

Read more about Wrike

Users also considered
MeisterTask logo

Collaboration and task management software.

learn more
A simple and secure task, project, and work management software with AI-powered documentation features. Perfect for teams of any size.

Read more about MeisterTask

Users also considered
Homebase logo
Category Leaders

All-in-one platform to manage hourly team

learn more
Message teams, share updates, and coordinate shifts all in one easy app designed for clear and fast communication.

Read more about Homebase

Users also considered
Workplace from Meta logo

A simple and secure way to connect your organization.

learn more
Workplace from Facebook is a simple and secure way for people to share knowledge, work together and build connected communities.

Read more about Workplace from Meta

Users also considered
Nifty logo

Project management, task tracking, & team collaboration hub.

learn more
Nifty is a remote collaboration hub designed to manage projects, goals, communications, and teams all in one place. With Nifty, all over the place becomes all-in-one place. Every part of managing a project's lifecycle is here.

Read more about Nifty

Users also considered
Padlet logo

Creative tools for visual thinkers and learners.

learn more
Padlet offers beautiful boards and canvases for visual thinkers and learners. Use boards to collect, organize, and present anything. Use sandboxes for whiteboarding, lessons, and activities.

Read more about Padlet

Users also considered

Key features for Team Communication software

Based on GetApp's analysis of verified user reviews collected between July 2021 and August 2024.

  • Mobile Access: Reviewers highlight the convenience of accessing meetings, messages, and files from mobile devices, ensuring seamless collaboration and productivity on the go. 91% of reviewers rated this feature as important or highly important.
  • Meeting Management: Users appreciate tools for scheduling, organizing, and managing meetings, including features like agenda setting, participant control, and calendar integration. 91% of reviewers rated this feature as important or highly important.
  • Real-Time Chat: Users value the instant communication capabilities, which facilitate quick decision-making and efficient collaboration through direct messages, group chats, and notifications. 91% of reviewers rated this feature as important or highly important.
  • Access Controls/Permissions: Reviewers emphasize the importance of customizable access controls for maintaining security and ensuring only authorized users can view or edit sensitive data. 90% of reviewers rated this feature as important or highly important.
  • Calendar Management: Users find calendar integration beneficial for scheduling events, setting reminders, and sharing availability, aiding in time management and reducing scheduling conflicts. 90% of reviewers rated this feature as important or highly important.
  • Task Management: Reviewers highlight the ability to create, assign, and track tasks, which helps in maintaining organization, meeting deadlines, and improving team collaboration. 86% of reviewers rated this feature as important or highly important.