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Concord
5
152
4
68
3
11
2
1
1
3
Based on GetApp‘s extensive, proprietary database of in-depth, verified user reviews
Contract management you don't have to manage.
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Concord - 2026 Pricing, Features, Reviews & Alternatives
All user reviews are verified by in-house moderators and provider data by our software research team. Learn more
Last updated: March 2026
Concord overview
Based on 235 verified user reviews
What is Concord?
Reviews for Concord come from a wide variety of industries, including Information Technology and Services (9% of reviewers), Computer Software (8%), and Hospital & Health Care (7%). The most frequent use case for Concord cited by reviewers is contract management (77% of reviewers).
What do users say about Concord pricing?
Most reviewers indicate Concord provides strong value for money, with affordable pricing and a generous free tier. Most users consider the free version ideal for small businesses, though some reviewers find added features costly for larger teams.
Starting price
per month
Alternatives
with better value for money
Concord’s user interface
Concord review summaries overview
To determine these pros and cons insights, we analyzed responses from
Overall rating
Value for money
4.6
Features
4.3
Ease of use
4.5
Customer support
4.6
Reviews sentiment
What do users say about Concord?
Users say Concord streamlines contract management with centralized storage, efficient e-signature workflows, and customizable templates, helping them organize, track, and negotiate agreements with ease. They find the search functionality, permission controls, and reporting features valuable for managing large volumes of documents and maintaining compliance. Some mention issues with document formatting and wish for broader language support.
Reviewers appreciate Concord’s intuitive interface, responsive customer support, and affordable pricing, noting it is easy to onboard teams and collaborate with external partners. They feel process efficiency and productivity improve, though some desire more automation and advanced features for complex needs.
Select to learn more
Who uses Concord?
Based on 235 verified user reviews.
Company size
Small Businesses
Midsize Businesses
Enterprises
Top industries
Use cases
Concord's key features
Most critical features, based on insights from Concord users:
All Concord features
Features rating:
Concord alternatives
Concord
Starting from
399
Per month
ContractSafe
Starting from
450
Per month
Deel
Starting from
5
/user
Per month
Docusign
Starting from
15
Per month
Concord pricing
Pricing plans
Pricing details:
Enterprise
No pricing info
Features included:
- Amendment Management
- Approval Workflows
- Box and Dropbox
- Bulk Send
- Clause Library
- Collaborations and Negotiation Tools
- Custom Branding
- Customized Reports
- Custom Roles
- Custom Teams
- Deadline Reminders
- Google Drive
- Integrations With Salesforce
- Open API
- SSO
- Subsidiary Management
- Unlimited Documents
- Unlimited Esignatures
- Unlimited Free Viewers and Guests
- Unlimited Templates
User opinions about Concord price and value
Value for money rating:
Of 20 reviews that provide robust commentary on Concord's price and value, mention it in a positive light.
Most users consider Concord to offer strong value for money, highlighting its generous free tier with essential features like unlimited contracts and an easy client experience. They indicate that Concord’s pricing is accessible and affordable, especially compared to competitors, and appreciate the cost-effectiveness for small businesses and startups. Reviewers appreciate that the platform provides more functionality for the price than alternatives. Some users report concerns that advanced features can become expensive for larger teams or that added features may not justify their higher cost, but they still find the basic offering valuable.
, and
Concord integrations (6)
Integrations rated by users
We looked at 235 user reviews to identify which products are mentioned as Concord integrations and how users feel about them.
Integration rating: 4.5 (2)
Integration rating: 5.0 (1)
“We take cyber security very seriously, so OneLogin makes our SSO integrations easy, seamless and secure.”
Jennifer C.
Director of Human Resources
Integration rating: 5.0 (1)
“For security purposes we integrate it with okta and easier to to access .”
Arnold D.
Collection lead Iqor
Other top integrations
Concord customer support
What do users say about Concord customer support?
Customer support rating:
We analyzed verified user reviews to identify positive and negative aspects of Concord customer support.
Widespread user sentiment highlights Concord’s customer support as highly responsive, knowledgeable, and quick to resolve issues.
A large number of users appreciate the ease of contacting support, with friendly staff and clear, helpful communication.
A minority of users mention limited live support options, relying more on video tutorials and lacking an immediate customer service line.
Support options
Training options
To see what individual users say about Concord's customer support, check out the review snippets below.
“They have provided excellent customer support, a library of training materials and webinars and steadily made improvements to their product, which has improved our satisfaction.”
Laird R.
Document Manager
“Help support from Concord is excellent, they are always responsive and able to provide clear, concise information. ”
Shong H.
Contract Services
Concord FAQs
Concord has the following typical customers:
Small Business, Mid-size Business, Large Enterprises
These products have better value for money
Q. What is Concord used for?
Concord delivers contract management for the 90% of agreements that don't need legal complexity. Founded in 2014, the company serves 1,500+ SMB and mid-market organizations (50-1,000 employees) across North America and Europe from offices in Austin and Paris. The platform combines contract creation, real-time collaboration, e-signature, and AI-powered review in a single workflow. Business users draft from templates, negotiate in-browser (no more Word attachments), and get AI review in 23 seconds instead of waiting days for legal. Post-signature, automated alerts handle renewals and obligations. Integration with Salesforce, HubSpot, and accounting systems eliminates double-entry. Concord addresses a simple reality: most contracts are routine business transactions that shouldn't require legal intervention. By enabling sales, procurement, and operations teams to self-serve standard agreements, customers reduce contract cycles by 75% on average. Setup takes days, not months. Training takes hours, not weeks. ROI is measured in weeks, not years. Concord is deliberately built for SMB/mid-market reality, not enterprise fantasy. While competitors chase Fortune 500 complexity, Concord removes features that slow businesses down.
Q. Does Concord support mobile devices?
Concord supports the following devices:
Android, iPhone, iPad
Q. What level of support does Concord offer?
Concord offers the following support options:
Phone Support, FAQs/Forum, Email/Help Desk, Chat, Knowledge Base
