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Klarna
5
53
4
15
3
4
2
3
1
25
Based on GetApp‘s extensive, proprietary database of in-depth, verified user reviews
Online payment processing platform for secure checkout
Table of Contents
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Klarna - 2026 Pricing, Features, Reviews & Alternatives
All user reviews are verified by in-house moderators and provider data by our software research team. Learn more
Last updated: April 2026
Klarna overview
What is Klarna?
Klarna is a payment processing platform designed to help businesses offer a secure checkout experience to customers with several payment methods. Shoppers can use the application to manage purchases, report returns, and communicate with customer service agents.
The system automatically fills billing and shipping information for returning customers and accepts transactions via bank transfers and cards. Klarna helps businesses customize the checkout interface according to requirements to promote brand identity across shoppers. Organizations can also use footers and marketing banners to display on-site messages and inform website visitors about various payment methods.
Klarna's messaging widget enables businesses to display payment methods based on the shopping basket's size and item prices. It facilitates integration with several third-party systems such as Shopify, BigCommerce, and more. Managers can also customize text, font, and color for on-site messages.
Starting price
Alternatives
with better value for money
Pros & Cons
Payment Methods
Pricing
Ease of Use
Email Communication
Credit Score
Bank Certificates
Klarna’s user interface
Klarna review summaries overview
To determine these pros and cons insights, we analyzed responses from
Overall rating
Value for money
3.6
Features
3.9
Ease of use
4.0
Customer support
3.4
Reviews sentiment
What do users say about Klarna?
Reviewers appreciate Klarna for offering flexible payment options, such as installment plans and deferred payments, which help them manage larger purchases and budgets. They find it convenient to use one-time cards, pay in-store or online, and value the ability to split payments without immediate impact on their credit. Some mention that it increases their purchasing power and makes shopping easier.
Users report mixed experiences with Klarna’s pricing and refund processes. They say the payment plans are generally reasonable, but some encounter unexpected fees, issues with refunds, and difficulties resolving disputes, which can lead to frustration and extra costs.
Select to learn more
Who uses Klarna?
Based on 100 verified user reviews.
Company size
Small Businesses
Midsize Businesses
Enterprises
Top industries
Use cases
Klarna's key features
Most critical features, based on insights from Klarna users:
All Klarna features
Features rating:
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Klarna integrations (6)
Integrations rated by users
We looked at 100 user reviews to identify which products are mentioned as Klarna integrations and how users feel about them.
Integration rating: 4.7 (4)
Integration rating: 5.0 (1)
Integration rating: 5.0 (1)
“Orders come into woocommerce, port into fishbowl, get fulfilled,, push back to woocommerce.”
“Don't reinvent the wheel”
Willem T.
Systems Director
Integration rating: 5.0 (1)
“Does not sync very well, decided to journal entry sales information manually. Created a thousand different GLs that did not make sense.”
Lauren A.
Administrator
Integration rating: 5.0 (1)
Integration rating: 5.0 (1)
“The integration with QuickBooks Desktop (QBD) is a massive deal for firms that aren't ready (or able) to move to the cloud for their core accounting.”
Yaswanth L.
Software engineer
Klarna support options
Typical customers
Platforms supported
Support options
Training options
Klarna FAQs
Q. Does Klarna support mobile devices?
Klarna supports the following devices:
Android, iPhone, iPad
Q. What level of support does Klarna offer?
Klarna offers the following support options:
24/7 (Live rep), FAQs/Forum, Knowledge Base