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Survio
5
356
4
178
3
26
2
2
1
8
Based on GetApp‘s extensive, proprietary database of in-depth, verified user reviews
Turn feedback into growth with Survio.
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Survio - 2026 Pricing, Features, Reviews & Alternatives
All user reviews are verified by in-house moderators and provider data by our software research team. Learn more
Last updated: March 2026
Survio overview
Based on 570 verified user reviews
What is Survio?
By industry, Survio reviewers are most commonly professionals in education management (16%). The most frequent use case for Survio cited by reviewers is surveys (78% of reviewers).
What do users say about Survio pricing?
Some reviewers find Survio’s free version useful for basic surveys and appreciate available discounts, but reviewers indicate the free plan is limited and some users report frustration with high pricing, lack of flexibility, and restricted access to essential features.
Starting price
per month
Alternatives
with better value for money
Pros & Cons
Survey Creation
Customer Support
User Interface
Template Customization
Complicated student discount process
Restrictive free version and high cost
Survio’s user interface
Survio review summaries overview
To determine these pros and cons insights, we analyzed responses from
Overall rating
Value for money
3.9
Features
4.4
Ease of use
4.7
Customer support
4.5
Reviews sentiment
What do users say about Survio?
Reviewers indicate Survio is user-friendly and efficient for creating and customizing surveys, offering a wide range of question types and templates. They appreciate its professional appearance, easy distribution options, and clear data analysis tools, making it suitable for academic research, market studies, and general data collection. They find it intuitive for both beginners and advanced users, with fast setup and flexible sharing methods.
Some say the free version is limited to 100 responses and lacks advanced export features, requiring a paid subscription for full access. They think pricing is high, especially for students, and mention the student discount process is cumbersome.
Select to learn more
Who uses Survio?
Based on 570 verified user reviews.
Company size
Small Businesses
Enterprises
Midsize Businesses
Top industries
Use cases
Survio's key features
Most critical features, based on insights from Survio users:
All Survio features
Features rating:
Survio alternatives
Survio
Starting from
15
Per month
Survey Analytica
Starting from
175
/user
Jotform
Starting from
39
Per month
Zoho Survey
Starting from
35
Per month
Survio pricing
Pricing plans
Pricing details:
User opinions about Survio price and value
Value for money rating:
Of 117 reviews that provide robust commentary on Survio's price and value, mention it in a positive light.
Reviewers indicate that Survio offers a free version, which they find useful for basic surveys and individual projects, allowing up to 100 responses per month and access to a variety of templates. Some users say the free version is intuitive and provides enough functions for simple questionnaires, and they appreciate the opportunity to try the platform before committing to a paid plan. Reviewers appreciate the competitive pricing compared to other survey tools and mention discount alternatives and cost-effective yearly licenses as benefits. Some users report that the price-performance ratio is reasonable and that paying for advanced features is worthwhile for their needs.
However, some reviewers feel the free version is too limited, especially with the 100-response cap and restricted access to advanced functionalities like downloading results, logic functions, and follow-up questions. They find the lack of a comprehensive free trial and limited evaluation options problematic, making it difficult to assess the platform before purchase. Some users report that the premium plans are expensive, with hidden or unclear pricing structures, and express disappointment at having to pay extra for essential features. Reviewers indicate that the pricing can be prohibitive for small businesses, non-profit organizations, and students, and some find the overall value for money less favorable compared to competitors.
, and
Survio integrations (5)
Integrations rated by users
We looked at 570 user reviews to identify which products are mentioned as Survio integrations and how users feel about them.
Integration rating: 5.0 (2)
“We use Power BI for dashboards”
Philip C.
Web Developer
Integration rating: 5.0 (2)
“For a customer success role where you're regularly presenting account health or escalation trends to leadership, having diagrams that are grounded in live spreadsheet data adds a layer of credibility that static visuals simply don't have.”
“Merged to create the listing for upload”
Prashast S.
Customer Success
Integration rating: 5.0 (1)
Integration rating: 5.0 (1)
Integration rating: 5.0 (1)
“I can create my initial image using Artistly, then I bring it into Photoshop and complete my design process.”
Diana R.
Owner
Integration rating: 5.0 (1)
“These two products work well together.”
Raegan P.
Graphic Designer
Survio customer support
What do users say about Survio customer support?
Customer support rating:
We analyzed verified user reviews to identify positive and negative aspects of Survio customer support.
Widely noted by reviewers, Survio's customer support is fast, responsive, and easy to contact via chat or email.
A significant portion of users highlight that support provides accurate and effective solutions, often resolving issues quickly.
A limited number of users mention difficulty contacting customer service initially or receiving solution-oriented responses.
Certain users report that support is only available in English, which can be inconvenient for non-English speakers.
Support options
Training options
To see what individual users say about Survio's customer support, check out the review snippets below.
“Furthermore, the support offered to the customer is very efficient, even if it is rarely needed.”
Oder H.
Environmental Engineer
“The customer service is also very quick to help and respond whenever you need them.”
Michelle d.
Student
Survio FAQs
Survio has the following typical customers:
Small Business, Mid-size Business, Large Enterprises, Freelancers
These products have better value for money
Q. What is Survio used for?
Survio is a professional online survey platform trusted by over 5 million users worldwide. It helps organizations of all sizes—businesses, educational institutions, and non-profits—collect and analyze feedback quickly and effectively. With ready-to-use survey templates, advanced analytics, and multi-language support, Survio turns responses into actionable insights for customer satisfaction, employee engagement, and market research. Reports can be shared online, exported in multiple formats, or integrated with other systems for seamless workflows. Security and compliance are at the core: Survio is fully GDPR-compliant and ISO 27001 certified, ensuring the highest standards of data protection. Combining ease of use, flexibility, and enterprise-grade security, Survio empowers decision-makers to understand their audiences better, improve experiences, and drive sustainable growth.
Q. What level of support does Survio offer?
Survio offers the following support options:
Email/Help Desk, 24/7 (Live rep), Knowledge Base, Chat, FAQs/Forum
