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Survio Logo

Turn feedback into growth with Survio.

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Survio - 2026 Pricing, Features, Reviews & Alternatives

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Verified reviewer profile picture

All user reviews are verified by in-house moderators and provider data by our software research team.  Learn more

Last updated: July 2026

Survio overview

Based on 571 verified user reviews

What is Survio?

By industry, Survio reviewers are most commonly professionals in education management (16%). The most frequent use case for Survio cited by reviewers is surveys (78% of reviewers).

What do users say about Survio pricing?

Some users say Survio’s free version is useful for basic surveys, but they report the 100-response limit as restrictive. Reviewers appreciate the competitive yearly pricing, yet some users find premium plans expensive and express frustration over hidden costs and limited free functionality.

Starting price

15flat rate /
per month

Alternatives

with better value for money


Pros & Cons

Survey Creation

Question Types

Data Collection

Template Customization

Complicated student discount process

Limited free version and high costs

Survio’s user interface

Ease of use rating:

Survio review summaries overview

To determine these pros and cons insights, we analyzed responses from 

Overall rating

Reviews sentiment

 
 
 
1-2(11)
3-4(204)
5(356)

What do users say about Survio?

Reviewers appreciate Survio for its user-friendly interface, wide range of question types, and customizable templates, making survey creation and distribution straightforward for both beginners and experienced users. They find it helpful for academic research, market studies, and data collection, with clear analytics and easy sharing options like links and QR codes. Some highlight its usefulness for students and researchers due to its professional appearance and efficient data analysis tools.

Users report that the free version is limited to 100 responses and lacks advanced export options, requiring a paid subscription for full functionality. They feel the premium plans are expensive, especially for students, and mention that obtaining student discounts can be cumbersome. Some wish for more flexible subscription options and improved customization features.

Select to learn more


Who uses Survio?

Based on 571 verified user reviews.

Company size

Small Businesses

Enterprises

Midsize Businesses

Top industries

Education Management
Research
Marketing and Advertising
Architecture & Planning
Others

Use cases

Survey
Market Research
Polling
Customer Experience

Survio's key features

Most critical features, based on insights from Survio users:

Customizable questions
Customizable templates
Data analysis tools
Data import/export
Question branching
Skip logic
Support audio/images/video
URL customization
Email marketing
Feedback management

All Survio features

Features rating:

Access controls/permissions
Activity dashboard
Activity tracking
Alerts/Notifications
Anonymous feedback
API
Conditional logic
Customizable branding
Customizable fields
Customizable forms
Customizable questions
Customizable reports
Customizable templates
Dashboard
Data analysis tools
Data import/export
Data security
Data visualization
Email Distribution
Email management
Email marketing
Email reminders
Engagement tracking
Feedback management
Live results sharing
Mobile survey
Multi-Channel data collection
Multi-Channel distribution
Multi-Language
Multiple question types
Multiple user accounts
Negative feedback management
NPS survey structure
Offline response collection
Online polling
Paper-Based
Q&A management
Question branching
Question library
Question piping
Real-Time analytics
Real-Time data
Real-Time notifications
Real-Time reporting
Reminders
Reporting/Analytics
Reporting & statistics
Response quotas
Search/Filter
Single sign on
Site intercept survey
Skip logic
Social media integration
SSL security
Statistical analysis
Support audio/images/video
Survey builder
Survey/Poll management
Surveys & feedback
Template management
Third-Party integrations
URL customization
Visual analytics
Word clouds

Survio alternatives

Survio logo

Starting from

15

Per month

Free trial
Free version
Ease of Use
Features
Value for Money
Customer Support
Jotform logo
visit website

Starting from

39

Per month

Free trial
Free version
Ease of Use
Features
Value for Money
Customer Support
Zoho Survey logo
visit website

Starting from

35

Per month

Free trial
Free version
Ease of Use
Features
Value for Money
Customer Support
Survicate logo
visit website

Starting from

49

Per month

Free trial
Free version
Ease of Use
Features
Value for Money
Customer Support

Survio pricing

Pricing plans

Pricing details:

Free plan
Free trial
Subscription

Mini

15

Per month

Features included:

  • Reports in PDF
  • Raw data exports in XLSx
  • Survey Logic

Standard

28

Per month

Features included:

  • 500 responses / month
  • Everyting in Mini plus:
  • 100 invitations via campaign manager
  • Own logo in surveys
  • Customizable survey link
  • Respondent redirect
  • Reports in XLSx, DOCx and PPTx
  • Customizable social media post

PRO Business

70

/user

Per month

Features included:

  • Up to 5 seats
  • 2000 responses / seat / month
  • 4000 invitations via campaign manager / seat / month
  • Everything in Standard plus:
  • Instant surveys
  • Custom dashboards
  • Automated reporting
  • Integrations
  • Team management
  • Assisted onboarding
  • Custom GET parameters
  • Custom survey design

User opinions about Survio price and value

Value for money rating:

Of 118 reviews that provide robust commentary on Survio's price and value, mention it in a positive light.

Users think Survio offers a free version that is useful for basic surveys, with enough functions and templates to get started, but they frequently mention the 100-response limit as a significant restriction. Some users say the free version is quite complete for simple needs, but many reviewers feel that essential features—such as downloading results, advanced logic, and exporting data—are only available in paid plans, which makes the free tier less practical for professional or larger-scale use. Reviewers appreciate the intuitive interface and competitive yearly pricing, with some indicating that the cost is reasonable for the range of features provided. However, some users report that the premium plans are expensive compared to alternatives, and they express frustration over hidden costs, lack of transparent pricing, and the need to pay extra for specific functionalities. Some reviewers find the lack of a more flexible or a-la-carte pricing model limiting, especially for small businesses, non-profits, or educational users. Users indicate that a free trial for advanced features or more generous free limits would improve the value for money. Some reviewers feel the price-performance ratio is good, but others are disappointed by price increases and limited free functionality.

, and

Survio integrations (5)

Integrations rated by users

We looked at 571 user reviews to identify which products are mentioned as Survio integrations and how users feel about them.

Integration rating: 5.0 (2)

Integration rating: 5.0 (2)

This allows users importing or exporting excel files to Google Sheets and Google Sheets files to Excel without losing it's formulas or formatting.

Verified reviewer profile picture

Prachi D.

Administrative

Integration rating: 5.0 (1)

The integration with Dropbox is important because it makes it easier to access, share, and manage important project files without having to switch between multiple systems. It helps keep documents, photos, plans, and other information organized while

JE

Jennifer E.

Administrator

BambooHR logo
BambooHR

Integration rating: 5.0 (1)

Integration rating: 5.0 (1)

Creating vivid images.

Verified reviewer profile picture

Aaron L.

Freelancer

Integration rating: 5.0 (1)

Survio customer support

What do users say about Survio customer support?

Customer support rating:

We analyzed verified user reviews to identify positive and negative aspects of Survio customer support.

A significant portion of users highlight Survio's customer support as fast, responsive, and easy to contact when needed.

A minority of users report difficulties with escalation, language limitations, or slow resolution for complex issues.

Support options

Email/help desk
24/7 (live rep)
Knowledge base
Chat
Faqs/forum

Training options

Documentation
In person
Live online
Webinars
Videos

To see what individual users say about Survio's customer support, check out the review snippets below.

“Furthermore, the support offered to the customer is very efficient, even if it is rarely needed.”

Verified reviewer profile picture

Oder H.

Environmental Engineer

“The customer service is also very quick to help and respond whenever you need them.”

Verified reviewer profile picture

Michelle d.

Student

Survio FAQs

Q. Who are the typical users of Survio?

Survio has the following typical customers:
Small Business, Mid-size Business, Large Enterprises, Freelancers

These products have better value for money


Q. What is Survio used for?

Survio is a professional online survey platform trusted by over 5 million users worldwide. It helps organizations of all sizes—businesses, educational institutions, and non-profits—collect and analyze feedback quickly and effectively. With ready-to-use survey templates, advanced analytics, and multi-language support, Survio turns responses into actionable insights for customer satisfaction, employee engagement, and market research. Reports can be shared online, exported in multiple formats, or integrated with other systems for seamless workflows. Security and compliance are at the core: Survio is fully GDPR-compliant and ISO 27001 certified, ensuring the highest standards of data protection. Combining ease of use, flexibility, and enterprise-grade security, Survio empowers decision-makers to understand their audiences better, improve experiences, and drive sustainable growth.


Q. What level of support does Survio offer?

Survio offers the following support options:
Email/Help Desk, 24/7 (Live rep), Knowledge Base, Chat, FAQs/Forum

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