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Survio
5
356
4
178
3
26
2
2
1
9
Based on GetApp‘s extensive, proprietary database of in-depth, verified user reviews
Turn feedback into growth with Survio.
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Survio - 2026 Pricing, Features, Reviews & Alternatives
All user reviews are verified by in-house moderators and provider data by our software research team. Learn more
Last updated: June 2026
Survio overview
Based on 571 verified user reviews
What is Survio?
By industry, Survio reviewers are most commonly professionals in education management (16%). The most frequent use case for Survio cited by reviewers is conducting surveys (78% of reviewers).
What do users say about Survio pricing?
Reviewers appreciate Survio's free version for basic surveys and value its competitive pricing and yearly licenses. However, some users report the free plan is too limited, and they find premium features expensive or essential features hidden behind unclear pricing.
Starting price
per month
Alternatives
with better value for money
Pros & Cons
Survey Creation
Customer Support
User Interface
Complicated student discount process
Limited free version and high costs
Survio’s user interface
Survio review summaries overview
To determine these pros and cons insights, we analyzed responses from
Overall rating
Value for money
3.9
Features
4.4
Ease of use
4.7
Customer support
4.5
Reviews sentiment
What do users say about Survio?
Reviewers indicate Survio is user-friendly, making survey creation, customization, and distribution straightforward for both beginners and professionals. They appreciate the variety of question types, templates, and branding options, as well as the clear data analysis tools and efficient collection of responses for research and studies. They find the platform suitable for academic, business, and market research needs.
Users report limitations in the free version, including restrictions on responses and data export, and note that premium features require a subscription. Some feel pricing is high, especially for students, and mention the student discount process is cumbersome. They say customer support is generally helpful but occasionally slow.
Select to learn more
Who uses Survio?
Based on 571 verified user reviews.
Company size
Small Businesses
Enterprises
Midsize Businesses
Top industries
Use cases
Survio's key features
Most critical features, based on insights from Survio users:
All Survio features
Features rating:
Survio alternatives
Survio
Starting from
15
Per month
Jotform
Starting from
39
Per month
Zoho Survey
Starting from
35
Per month
Typeform
Starting from
39
Per month
Survio pricing
Pricing plans
Pricing details:
User opinions about Survio price and value
Value for money rating:
Of 118 reviews that provide robust commentary on Survio's price and value, mention it in a positive light.
Users think Survio offers a free version that is useful for basic surveys, with enough functions and templates to get started, but they frequently mention the 100-response limit as a significant restriction. Some users say the free version is quite complete for simple needs, but many reviewers feel that essential features—such as downloading results, advanced logic, and exporting data—are only available in paid plans, which makes the free tier less practical for professional or larger-scale use. Reviewers appreciate the intuitive interface and competitive yearly pricing, with some indicating that the cost is reasonable for the range of features provided. However, some users report that the premium plans are expensive compared to alternatives, and they express frustration over hidden costs, lack of transparent pricing, and the need to pay extra for specific functionalities. Some reviewers find the lack of a more flexible or a-la-carte pricing model limiting, especially for small businesses, non-profits, or educational users. Users indicate that a free trial for advanced features or more generous free limits would improve the value for money. Some reviewers feel the price-performance ratio is good, but others are disappointed by price increases and limited free functionality.
, and
Survio integrations (5)
Integrations rated by users
We looked at 571 user reviews to identify which products are mentioned as Survio integrations and how users feel about them.
Integration rating: 5.0 (2)
Integration rating: 5.0 (2)
Integration rating: 5.0 (1)
Integration rating: 5.0 (1)
Integration rating: 5.0 (1)
“I post process my photos before I use them.”
“Mainly to better the image for tracing”
Arlene D.
photographer
Integration rating: 5.0 (1)
“Sometimes, copying and pasting path objects doesn't work. However, the fact that it works occasionally shows me that it is actually possible.”
“Use the Illustrator for over 20 years”
René T.
Digital Artist
Survio customer support
What do users say about Survio customer support?
Customer support rating:
We analyzed verified user reviews to identify positive and negative aspects of Survio customer support.
A significant portion of users highlight Survio's customer support as fast, responsive, and easy to contact when needed.
A minority of users report difficulties with escalation, language limitations, or slow resolution for complex issues.
Support options
Training options
To see what individual users say about Survio's customer support, check out the review snippets below.
“Furthermore, the support offered to the customer is very efficient, even if it is rarely needed.”
Oder H.
Environmental Engineer
“The customer service is also very quick to help and respond whenever you need them.”
Michelle d.
Student
Survio FAQs
Survio has the following typical customers:
Small Business, Mid-size Business, Large Enterprises, Freelancers
These products have better value for money
Q. What is Survio used for?
Survio is a professional online survey platform trusted by over 5 million users worldwide. It helps organizations of all sizes—businesses, educational institutions, and non-profits—collect and analyze feedback quickly and effectively. With ready-to-use survey templates, advanced analytics, and multi-language support, Survio turns responses into actionable insights for customer satisfaction, employee engagement, and market research. Reports can be shared online, exported in multiple formats, or integrated with other systems for seamless workflows. Security and compliance are at the core: Survio is fully GDPR-compliant and ISO 27001 certified, ensuring the highest standards of data protection. Combining ease of use, flexibility, and enterprise-grade security, Survio empowers decision-makers to understand their audiences better, improve experiences, and drive sustainable growth.
Q. What level of support does Survio offer?
Survio offers the following support options:
Email/Help Desk, 24/7 (Live rep), Knowledge Base, Chat, FAQs/Forum
