Survio Pricing, Features, Reviews & Comparison of Alternatives

Survio

Survey creation tool for customer and employee feedback

4.49/5 (183 reviews)

Survio overview

What is Survio?

Survio is a web-based solution designed to help individuals and businesses create surveys to gather client and employee feedback in order to measure customer satisfaction and enhance services. It lets users utilize survey templates and build, distribute, and manage surveys via mobile devices.

Key features of Survio include automatic question numbering, social media plugins, survey previews, a progress bar, tooltips, survey logic, pre-built survey designs, branded weblinks, and response notifications. Businesses can publish surveys on websites, promote them on social media platforms including Facebook, Twitter, LinkedIn, Google+, and VK, or send via email, in order to ensure increased customer reach. The solution enables teams to analyze survey results and generate reports, which can be downloaded in various file formats such as XML, XLS, CSV, and HTML.

Survio offers various survey types for enterprises such as customer and employee satisfaction, market research, Net Promoter Score (NPS), event planning, healthcare satisfaction, and personal or social matters. The platform offers cloud storage backup on OneDrive, Dropbox, and Google Drive, in order to help users store and access documents with efficiency.
www.survio.com

Pricing

Starting from
€29/month
Pricing options
Free
Subscription
Free trial
Value for money
View Pricing Plans

Devices

Business size

S
M
L

Markets

United States, Canada, United Kingdom, Australia, Germany, Brazil, Mexico

Supported languages

English, Czech, Dutch, French, German and 8 other languages, Hungarian, Italian, Norwegian, Polish, Portuguese, Russian, Spanish, Swedish
Survio screenshot: Survio survey creationSurvio - Easy to Use, Free to TrySurvio screenshot: Survio survey categoriesSurvio screenshot: Survio customer satisfaction surveySurvio screenshot: Survio question creationSurvio screenshot: Survio question typesSurvio screenshot: Survio result analysisSurvio screenshot: Survio survey summary statistics

Survio reviews

Value for money
Features
Ease of use
Customer support
  3.9
  4.4
  4.7
  4.6
Sylwia Dzięcielska

my review

Used weekly for free trial
Reviewed 2020-05-02
Review Source: Capterra

I'm working on my phd , and I needed to create a survey for my research, I hope thanks to survio I'll be able also to work easily on gathering my results , which will help me to do my analysis etc. :-)

Pros
- I like the graphic question's proposals, it helped me to start creating my own questionnaire - I like how the way how the questions could be editable - it's quite intuitive tool - I like the option of copying surveys - I like the Customer Service, which was provided to me

Cons
- the option with moving questions between the pages could be improved

Response from Survio


Thank you for your review Sylwia, we are glad to hear that you had a good experience with us!. Your feedback help us to improve for you. :)

Rating breakdown

Value for money
Ease of use
Features
Customer support

Likelihood to recommend: 9/10

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Michal Šimera

We are using Survio at univesity

Used occasionally for free trial
Reviewed 2020-02-22
Review Source: Capterra

We created questionnaire for Student scientific conference. The access for questionnaire was very easy and we used a cell phone questionnaire version.

Pros
Free version of Survio provides enough functions for creation of simply questionnaire.

Cons
There is nothing to do not like about this software.

Response from Survio


Thank you for your review Michal, we are glad to hear that you had a good experience with us!. We hope you continue using Survio for your projects and We will take your comments into consideration to keep improving our Service.

Rating breakdown

Value for money
Ease of use
Features

Likelihood to recommend: 10/10

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Milada Pajgrtova

Friendly environment for questionnaire preparation

Used occasionally for 2+ years
Reviewed 2020-09-10
Review Source: Capterra

Survio offers the necessary features and allows basic interviewing. Very good for introductory also for advanced projects.

Pros
The best feature is the variety of question types and a very friendly environment for questionnaire preparation.

Cons
The not very nice features are: 1. very narrow appearance of the questionnaire on the screen, so the question and options for answers are many times divided into many rows 2. The limit for the length of the wording of the question is very low for social science research, esp. for psychologists.

Response from Survio


Thank you for your review Milada, we are glad to hear that you had a good experience with us!. Your feedback help us to improve for you. :)

Rating breakdown

Value for money
Ease of use
Features
Customer support

Likelihood to recommend: 8/10

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Julia Kramer

Bachelor Thesis

Used weekly for free trial
Reviewed 2019-11-10
Review Source: Capterra

Pros
- user friendly - offers many evaluation possibilities. - many different kinds of questions - templates - set colors - fast support - possibility for student discount

Cons
To get a student discount, you have to write reviews BEFORE you even had the opportunity to fully use Survio. I understand that reviews are important for a product and I was able to tell a few things about Survio, but not everything due to the fact that I haven't used it yet. I'm sure that I won't be dissapointet by Survio, but I'd wish that I could have given the reviews AFTER I used Survio. It would be more honest.

Response from Survio


Hello Julia,

Thank you very much for your review.
I am sorry to hear this.
When we want a review for your student discount, we also take the risk that you can write a bad review. We appreciate your honesty.
When you are in the situation that you did not use Survio yet, please contact us at support@survio.com.
I believe that we can find a solution for you.

We wish you good luck with your bachelor thesis and school.
Your Survio Team

Rating breakdown

Value for money
Ease of use
Features
Customer support

Likelihood to recommend: 10/10

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Stefanie Chaput

Simple, Easy, Quick

Used daily for free trial
Reviewed 2020-08-06
Review Source: Capterra

Pros
Survey creation is straightforward and simple. Easy to navigate as a survey creator as well as a survey respondent. Quick to make unique surveys tailored for your and your company's purpose.

Cons
Wish you could label the pages when creating a survey, it would save a lot of time. Would also like to be able to change question type (i. e. single choice to multiple choice) without having to create a new question from scratch.

Response from Survio


Thank you for your review Stefanie, we are glad to hear that you had a good experience with us!. Your feedback help us to improve for you. :)

Rating breakdown

Ease of use
Features

Likelihood to recommend: 8/10

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Survio pricing

Starting from
€29/month
Pricing options
Free
Subscription
Free trial
View Pricing Plans

Survio Personal - €29/month (or €14.08/month when billed annually) for 1,000 survey responses per month
Survio Business - €59/month (or €24.92/month when billed annually) for 10,000 survey responses per month
Survio Elite - €99/month (or €58.25/month when billed annually) for unlimited survey responses per month

Survio features

Activity Tracking
Automatic Notifications
Customizable Branding
Customizable Reporting
Customizable Templates
Email Integration
Reporting & Statistics
Surveys & Feedback

API (448 other apps)
Activity Dashboard (288 other apps)
Calendar Management (208 other apps)
Contact Management (164 other apps)
Custom Fields (165 other apps)
Customer Database (200 other apps)
Data Import/Export (225 other apps)
Electronic Payments (169 other apps)
Real Time Data (155 other apps)
Reminders (209 other apps)
Social Media Integration (200 other apps)
Third Party Integration (294 other apps)

Videos and tutorials

Additional information for Survio

Key features of Survio

  • 360 Degree Feedback
  • Custom Survey URLs
  • Data Analysis Tools
  • Email Distribution
  • Embeddable Survey
  • Mobile Survey
  • Multiple Question Types
  • Offline Response Collection
  • Online Survey
  • Paper Survey
  • Phone Survey
  • Question Branching
  • Question Library
  • Site Intercept Survey
  • Skip Logic
  • Social Media Integration
  • Supports Audio / Images / Video
  • Templates
View All Features