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AccountEdge

Desktop accounting software for small businesses

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AccountEdge Reviews - Page 3

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92 reviews

Recommended

LJ
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Lisa J.

Consumer Services, 1-10 employees

Used weekly for 2+ years

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Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend9/10

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Easy and customizable

Reviewed 5 years ago

Wonderful. I have been using it since 1992. And my CPA loves the reports I generate at the end of the year, it makes figuring up my taxes really easy for him because I can add different expense/income categories and customize it for certain deductions.

Pros

I have used this software since 1992, when it was called MYOB. It's easy to use, and has all the help you need right in the software. The categories are customizable, and you can easily make edits . you can also generate customized reports.

Cons

When I am entering a new customer, I would like to have more options on the main screen, such as the initial customer date and notes instead of having multiple screens to click through, it would make it easier to be able to see all the data on one screen.

AS
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Anthony S.

Telecommunications, 11-50 employees

Used daily for less than 6 months

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Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support

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Horrible - Waste of money, looking for another alternative, NO HELP FROM TECH SUPPORT.

Reviewed 3 years ago

Trying to do daily operations but have run into issues at every turn. Even the most simple task for accounting has become a nightmare.

Pros

NOTHING. I feel like I've wasted 5 months of my time switching and implementing a software system that is useless to our business, not to mention the high cost of the software.

Cons

I have not found ANYTHING that has been easy to do in this software. I have needed and tried to get help several times, I either get some lame 1 line response that doesn't make sense and get that response 2 or 3 days later after creating a ticket, or wait for up to an hour on the phone and finally get to talk to someone that isn't willing to listen to the issue, sounds like I either woke him from a nap or in a really bad mood.