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Adobe Creative Cloud
5
5.4K
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3
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38
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Based on GetApp‘s extensive, proprietary database of in-depth, verified user reviews
Graphic design and video editing software
Table of Contents
Adobe Creative Cloud - 2026 Pricing, Features, Reviews & Alternatives


All user reviews are verified by in-house moderators and provider data by our software research team. Learn more
Last updated: March 2026
Adobe Creative Cloud overview

Based on 7334 verified user reviews
What is Adobe Creative Cloud?
Adobe Creative Cloud is a photo editing tool with key features that include image editing, content import/export, video editing, real-time editing, custom fonts, drag-and-drop, and more.
Who uses Adobe Creative Cloud?
Reviews for Adobe Creative Cloud come from a wide variety of industries, including marketing and advertising (8% of reviewers), design (6%), and computer software (5%). The most frequent use case for Adobe Creative Cloud cited by reviewers is photo editing (69% of reviewers).
What do users say about Adobe Creative Cloud pricing?
Some users report that Adobe Creative Cloud offers good value by bundling many industry-standard tools and providing ongoing updates. However, some reviewers say the high price and lack of flexible pricing make it difficult to justify for limited needs.
What are the most popular integrations for Adobe Creative Cloud?
The Adobe Creative Cloud integrations most frequently cited by reviewers are: Microsoft Teams (a meeting product rated 4.5 out of 5 for its integration with Adobe Creative Cloud) and Adobe Photoshop (a photo editing product, 4.9).
Starting price
per month
Alternatives
with better value for money
Pros & Cons
Cloud Storage
Project Collaboration
File Management
Resource-heavy and slow performance
Slow and ineffective support
Frequent bugs and crashes
Adobe Creative Cloud’s user interface
Adobe Creative Cloud pros, cons and reviews insights

To determine these pros and cons insights, we analyzed responses from
Overall rating
Value for money
4.2
Features
4.7
Ease of use
4.2
Customer support
4.2
Reviews sentiment
What do users say about Adobe Creative Cloud?
Adobe Creative Cloud is a photo editing tool with key features that include image editing, content import/export, video editing, real-time editing, custom fonts, drag-and-drop, and more.
Select to learn more
Who uses Adobe Creative Cloud?
Based on 7,334 verified user reviews.
Company size
Small Businesses
Enterprises
Midsize Businesses
Top industries
Use cases
Adobe Creative Cloud's key features
GetApp's analysis of 197 verified user reviews collected between July 2021 and October 2024 identifies Adobe Creative Cloud's most critical features and summarizes user sentiment about those features.
Reviewers appreciate Adobe Creative Cloud's image editing capabilities, particularly highlighting tools like Photoshop and Lightroom. They report using these tools daily for tasks such as background removal, contrast adjustment, and saturation enhancement. Users find the comprehensive suite of tools allows for professional-level editing, transforming raw images into polished works of art. They also mention the helpfulness of inbuilt tutorials and mini videos for learning new functions. Some users note the integration with other Adobe products enhances their workflow. Of the 117 Adobe Creative Cloud users who gave detailed accounts of their use of Image Editing, 98% rated this feature as important or highly important.
Users find Adobe Creative Cloud's content import/export capabilities valuable for handling various file formats seamlessly. They appreciate the ease of importing media files and exporting finished projects, which streamlines workflows and fosters collaboration. Reviewers highlight the software's ability to work with RAW files and the convenience of transferring files between Adobe applications. However, some users mention issues with file size reductions and the preference for local saving over cloud saving. Of the 102 Adobe Creative Cloud users who gave detailed accounts of their use of Content Import/Export, 92% rated this feature as important or highly important.
Reviewers highlight Adobe Creative Cloud's video editing capabilities, particularly praising Premiere Pro and After Effects. They report using these tools for professional-grade video editing, including color grading, sound effects, and multi-camera support. Users appreciate the seamless integration with other Adobe applications and the availability of numerous tutorials. Some users mention the high hardware requirements and occasional issues with the mobile version of the app, but overall, they find the tools robust and versatile. Of the 77 Adobe Creative Cloud users who gave detailed accounts of their use of Video Editing, 90% rated this feature as important or highly important.
Matthieu N.
Community Manager
Michelle T.
Video Editor and Animator
Andrew S.
Manager

Brittney B.
Graphic Designer
Users report that Adobe Creative Cloud's real-time editing capabilities enhance efficiency and creativity. They appreciate the immediate feedback on edits, which allows for quick adjustments and better-quality designs. Reviewers mention the importance of this capability for collaborative work and its impact on productivity. Some users note that the performance depends on computer specifications, but overall, they find real-time editing helpful for their creative workflow. Of the 65 Adobe Creative Cloud users who gave detailed accounts of their use of Real Time Editing, 85% rated this feature as important or highly important.
Users find the drag-and-drop feature of Adobe Creative Cloud highly convenient and user-friendly. They report that it simplifies the workflow by allowing easy manipulation of files and elements within and between applications. Reviewers appreciate the time saved by not having to search for files manually and the ability to quickly transfer data. Some users mention that this capability is consistently used across various Adobe applications, enhancing their overall experience. Of the 57 Adobe Creative Cloud users who gave detailed accounts of their use of Drag & Drop, 82% rated this feature as important or highly important.
Reviewers appreciate Adobe Creative Cloud's content sharing capabilities, noting the ease of sharing files across devices and with team members. They find the cloud-based system facilitates collaboration and productivity by allowing access to shared content from anywhere. Users highlight the ability to share large files and the integration with other Adobe applications. However, some users report difficulties with sharing InDesign documents and occasional issues with cloud updates. Of the 36 Adobe Creative Cloud users who gave detailed accounts of their use of Content Sharing, 75% rated this feature as important or highly important.
All Adobe Creative Cloud features
Features rating:
Adobe Creative Cloud alternatives
Adobe Creative Cloud pricing
Pricing plans
Pricing details:
User opinions about Adobe Creative Cloud price and value
Value for money rating:
To see what individual users think of Adobe Creative Cloud's price and value, check out the review snippets below.
Shirley T.
Professional Development
Rama A.
Freelance Graphic Designer
Adobe Creative Cloud integrations (3)
Integrations rated by users
We looked at 7,334 user reviews to identify which products are mentioned as Adobe Creative Cloud integrations and how users feel about them.
Integration rating: 4.5 (19)
Integration rating: 4.9 (15)
“Photoshop comes in when I want to edit some picture and images, I am able to edit in Photoshop without having to render the different intermediary files”
Ontiretse M.
Graphics designer
Integration rating: 4.7 (8)
“The files upload well which makes my job easier.”
Raegan P.
Graphic Designer
Integration rating: 3.8 (7)
“Useful to get updates”
Aryan K.
CEO
Integration rating: 5.0 (6)
“to view documents and creat documents combination to send to clients”
Yu N.
Director
Integration rating: 5.0 (5)
Adobe Creative Cloud customer support
What do users say about Adobe Creative Cloud customer support?
Customer support rating:
We analyzed verified user reviews to identify positive and negative aspects of Adobe Creative Cloud customer support.
A small group of reviewers found Adobe Creative Cloud customer support to be fast, responsive, and helpful in resolving issues.
Certain users appreciated the availability of support through forums, documentation, and live chat for troubleshooting.
A minority of users mentioned customer service was especially helpful during billing issues and provided solutions promptly.
Broad user base reports long wait times, frequent transfers, and slow resolution when contacting customer support.
Frequently reported by users, live chat and phone support can be unhelpful, with language barriers and inconsistent answers.
Widely noted by reviewers, accessing direct support is difficult, often requiring reliance on forums or unofficial resources.
Support options
Training options
To see what individual users say about Adobe Creative Cloud's customer support, check out the review snippets below.
“They trick you into tying you into long term payment contract and offer no service. When you call customer helpline, they bounce you off several different departments to which you have to repeat your details endlessly.”
Camelia R.
student
Adobe Creative Cloud FAQs
Adobe Creative Cloud is a graphic design and video editing suite that enables businesses to publish print layouts, edit images, manage PDF documents, and collaborate with team members using various mobile and desktop applications. With Adobe Creative Cloud Libraries, enterprises can remotely access, organize, and share creative assets from a centralized repository. Adobe Creative Cloud lets designers create customizable portfolio websites, access multiple fonts to create projects, and share artwork on Behance. Photographers can utilize Adobe Photoshop to crop, remove, enhance, retouch, or combine images according to individual requirements and create posters, websites, or banners using various built-in editing tools. It helps businesses in the digital media and print industry to design brochures, magazines, reports, books, and flyers, add animations, audio, video, or slideshows in documents, and import SVG files in InDesign. Adobe Creative Cloud enables businesses to edit videos or films and create designs for mobile applications, games, and websites. Adobe Acrobat DC allows users to create, convert, share, edit, archive, or sign PDF documents and streamline review processes adding comments or annotations in files
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