Anthill - 2026 Pricing, Features, Reviews & Alternatives

Anthill is a customer process management solution that enables organizations to organize employee and customer interactions into workflow streams across teams, channels and locations. The customizable CRM platform helps manage even the most complex sales cycles, helping sales, admin and support teams stay on the same page in order to provide a seamless customer experience.

Anthill’s CRM tool helps automate sales by allowing different teams to tailor their pipelines and track all relevant customer activity. Users can keep up-to-date with visibility on all customer contact with progress notes in one place to improve internal communication across the organization. Users are able to automate customer reminders (email or SMS) at each stage of the customer journey, monitor customer satisfaction with health statuses, track team performance, and view a full customer history for each contact.

Users can combine different visualizers and datasets to build 360° personalized dashboards for every team and view real-time data on customer information, to team performance, with a click. The drilldown feature shows various perspectives and lets users access the full customer history for each record behind a chart. Data filtering options allow users to filter by date, user, location, and more, and then export to a CSV file for further processing or external integrations.

Custom workflows help outline procedures for staff to follow and provide consistency across channels, teams and locations. Users can allocate tasks to departments and monitor their progress in order to spot when a task has been left uncompleted, and take action. Anthill’s tools for marketing automation allow users to send targeted marketing campaigns including trigger-based emails and SMS messages throughout the entire customer lifestyle. Additional features include a no-code email builder, customer surveys, and integration with Google Analytics for key metrics and performance tracking.