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Online ticketing and event management software

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Big Tickets Pricing, Features, Reviews and Alternatives

Big Tickets FAQs

Q. What type of pricing plans does Big Tickets offer?

Big Tickets has the following pricing plans:
Starting from: $1.49
Pricing model: Free
Free Trial: Available | (No Credit Card required)

These products have better value for money


Q. Who are the typical users of Big Tickets?

Big Tickets has the following typical customers:
Small Business


Q. What languages does Big Tickets support?

Big Tickets supports the following languages:
English


Q. Does Big Tickets support mobile devices?

Big Tickets supports the following devices:
Android, iPad, iPhone


Q. Does Big Tickets offer an API?

No, Big Tickets does not have an API available.


Q. What other apps does Big Tickets integrate with?

Big Tickets integrates with the following applications:
authorize.net, Google Analytics 360, Zapier, Stripe, Braintree, AdRoll


Q. What level of support does Big Tickets offer?

Big Tickets offers the following support options:
Chat

Big Tickets product overview

Price starts from

1.49

Flat Rate

What is Big Tickets?

Big Tickets is an online ticketing software designed to help businesses manage reservations, seating plans, reservations, inventory, payments, events, and more from within a unified platform. Organizers can promote their events using search engine optimization (SEO) and email marketing capabilities.

Typical customers

Freelancers
Small businesses
Mid size businesses
Large enterprises

Platforms supported

Web
Android
iPhone/iPad

Support options

Chat

Training options

Live Online
In Person
Documentation

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Big Tickets pricing information

Value for money

4.8

/5

20

Starting from

1.49

Flat Rate

Pricing options

Free plan
Subscription
Free trial
Pricing range

Value for money contenders

Big Tickets features

Functionality

4.7

/5

20

Total features

36

1 categories

Most valued features by users

Reporting/Analytics
Activity Dashboard
Third-Party Integrations
Data Import/Export
Mobile Access
Customizable Branding
Email Marketing
Real-Time Reporting

Functionality contenders

Big Tickets users reviews

Overall Rating

4.9

/5

20

Positive reviews

100

%

Rating breakdown
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend9.93/10
Rating distribution

5

4

3

2

1

18

2

0

0

0

Pros
I like having a real person I can reach out to with questions. Also, having the team at the event to sell tickets on the door and check people in was amazing.
Ve used Big tickets for events all over the country for 5 years now and they are great. The customer service is incredible and their staff is always eager to help me find solutions to any problem.
The website is intuitive and easy to use, and the ability to turn any phone into a ticket reader is awesome.
Cons
It's a little tricky to find the list of people who bought tickets and once I missed clicking to make the event public so it wasn't published for a few days.
I think a few people were confused when the name changed but that's about it.
I produce charity events for hospitals and cancer research facilities all over the country.

Overall rating contenders

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Hannah B.

Public Relations and Communications, 11-50 employees

Used other for 2+ years

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend10/10

Share this review:

My Company Loves Big Tickets!

Reviewed 6 years ago
Pros

I've used Big Tickets as a consumer and an event host and I love how user-friendly it is on both ends. Big Tickets keeps the fees low for event hosts and customer service is always readily available. I work with Will here in Atlanta and he's always been available to answers questions as well as help boost the event to the front page and/or e-blasts that go out to Atlanta consumers.

Cons

Overall, I've not had a bad experience with the software. I think a few people were confused when the name changed but that's about it.

Vendor response

Hey Hannah, Thank you for taking the time to provide this great review! I really appreciate the kind words and I'm glad we've been able to deliver excellent customer service to you and your attendees. I look forward to working with you again soon. Sincerely, Will

KM
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Korey M.

Used daily for 2+ years

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support

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I've been working with Xorbia Tickets for over 4 years. They've been a great partner!

Reviewed 7 years ago
Pros

I love the analytics and comparative analysis features. They are super easy to find, read and interpret. Also the customer support is top-notch - I don't think it's ever taken more than 30 minutes to get an email response from the support team about any issue. The Fanalytics feature is also fun to play with. Also, the xorbia team is great about helping to provide marketing support for local events. Our company couldn't have grown to the size it is now without using Xorbia Tickets!

Cons

The only things that I'd like to see improved are some of the third party integrations (IE: mailchimp and Facebook) those features are the only advantage (in my opinion) that Eventbrite has.

Vendor response

Hey Korey, You are the man! I've enjoyed working with you and the entire Atlanta Sport and Social team and although this response is way overdue, I want to say thank you! I know we'll likely be grabbing lunch soon, but I appreciate the kind words and know we'll continue to build out features that will help you grow your events. Sincerely, Will

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Andrew R.

Fund-Raising, 11-50 employees

Used weekly for 2+ years

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend10/10

Share this review:

Great Service

Reviewed 6 years ago

I produce charity events for hospitals and cancer research facilities all over the country. Even when I use BigTickets to help me fulfill free tickets for my participants (for which they don’t get a cut) their staff still goes out of their way to help me find solutions that work for me. Not mention the support during the event! We used a big competitor to Big Tickets one year and had an issue during the event, but couldn’t get any support on the weekend. Big Tickets is always available, if not physically present at the event. I won’t use anyone else!

Pros

I’ve used Big tickets for events all over the country for 5 years now and they are great. The customer service is incredible and their staff is always eager to help me find solutions to any problem. The website is intuitive and easy to use, and the ability to turn any phone into a ticket reader is awesome!!!

Cons

The only issues I’ve had is pulling demographic information from my ticket holders. The dashboard sometimes shows different data than the reports. And I have a one or two minor glitches the ticket scan data uploading to the serving. But like I said, it’s very minor.

Vendor response

Hey Andrew, It's Will! I really appreciate the kind words and thank you for taking the time to provide a review. I'm excited to be working with you on your upcoming events and if there is anything you need don't hesitate to contact me directly. Sincerely, Will

JS
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Julie S.

Used daily for 2+ years

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support

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Absolutely love this software!

Reviewed 7 years ago
Pros

We've partnered with Xorbia since before I was on the team, and they have consistently been awesome to work with and always willing to help us. We've had great experiences and interactions with our account manager! He's truly helped us customize the ticket buying experience for our guests. Xoriba personnel have even attended events to help our newer members of our team too, and provided great insight into streamlining our ticket lines. The platform itself easy to use, and data is instantaneous. We've been satisfied with the product and their customer service!

Cons

No cons were added to this review

Vendor response

Hey Julie, It's Will and this review is awesome! I know my response is a little delayed, but I want to say thank you and let you know that we're always here for you and your team to answer any questions. We will continue to focus on providing the best service and product possible. You have been great to work with! Sincerely, Will

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Verified reviewer

Used daily for 2+ years

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend10/10

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Great team service.

Reviewed 6 years ago

Functionality and different measurements and comparison features.

Pros

Provides lots of functionality that can be used to increase ticket sales. Onsite staff is knowledgeable and experienced. Also like the new phone app.

Cons

None really. Just waiting for more additional features that can help us grow our business. Can't wait to see what comes next.

Vendor response

Hey there! Thank you for taking the time to provide this review! I'd love to hear more about the features you're looking for so feel free to contact me directly to discuss your ticketing needs. Thank you for being a valued client and I'm so glad you're loving our Eventpro App. Our next release is coming soon and it's going to rock your socks off! Cheers, Will

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