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Bookafy Pricing, Features, Reviews and Alternatives

Bookafy product overview

Price starts from

7

/user

Per month

What is Bookafy?

Bookafy is a free online booking platform for meetings, demos and appointments that includes a booking page or website integration. Organizations can provide their customers with access to scheduling their own meetings, calls or appointments, and all appointment information can be synchronized with iCal, Outlook, Exchange and Google calendars. Key features include automated appointment scheduling including confirmations, SMS text reminders, reviews, electronic payments and more.

Key benefits of using Bookafy

  • Automate the entire scheduling process and allow clients to book appointments, reschedule and cancel 24/7 without having to take calls, answer emails or play phone tag.

  • Accept payments at time of service with Mercury Processing.

  • Clients book appointments in their time zone. If the business is in Australia and the client is in Seattle, the time will be relative to business' location.

  • Customize fields. Ask for anything such as a Skype ID, favorite color, or anything else that to help make the scheduling process perfect.

  • Embed the calendar into the business website with Iframe. Bookafy provides users with the code, but can also do the work for them.

  • Sync with Google 2 ways for admin and staff. Appointments on Bookafy will go to Google Calendar, appointments on Google Calendar will block the time on Bookafy.

  • Each Bookafy account comes with a free website, enabling customers to be able to schedule online.

  • Integrate with QuickBooks, Outlook, MailChimp, Constant Contact, Zapier and many more.

  • All appointments will receive SMS reminders at no cost. Before every appointment, customers will get a reminder on their cell phone and via email. Say goodbye to forgetfulness and no-shows.

  • Manage an unlimited number of staff and services.

  • Customize the platform's colors and logo to match the business' website and brand.

  • Track revenue. See which customers have paid and which haven't, which staff member sells the most, and more.

  • Bookafy is 100% HIPPA compliant.

  • Create custom start times for each service, as well as custom staff schedules. One employee can work from 9 to 5 and another from 12 to 3. All staff schedules are fully customizable.

  • Assign services to staff members. For instance, at a salon, assign five staff members as hair stylists, and two that do coloring.

  • Every account comes with unlimited support via phone, email or chat.
  • Typical customers

    Freelancers
    Small businesses
    Mid size businesses
    Large enterprises

    Platforms supported

    Web
    Android
    iPhone/iPad

    Support options

    FAQs/Forum
    24/7 (Live rep)
    Email/Help Desk
    Chat
    Phone Support

    Training options

    Documentation
    In Person
    Live Online
    Videos
    Webinars

    Bookafy pricing information

    Value for money

    4.7

    /5

    133

    Starting from

    7

    /user

    Per month

    Pricing options

    Free plan
    Subscription
    Free trial
    Pricing range

    Value for money contenders

    Bookafy features

    Functionality

    4.4

    /5

    133

    Total features

    72

    9 categories

    Most valued features by users

    Reporting & Statistics
    Third Party Integrations
    API
    Activity Dashboard
    Alerts/Notifications
    Data Import/Export
    Email Marketing
    Mobile Access

    Bookafy users reviews

    Overall Rating

    4.7

    /5

    133

    Positive reviews

    Rating breakdown
    • Value for money
    • Ease of use
    • Features
    • Customer support
    • Likelihood to recommend8.5/10
    Rating distribution

    5

    4

    3

    2

    1

    106

    20

    6

    1

    0

    Pros
    Thank you for the great software. I really love what you are doing and I love Bookafy for my business.

    FF

    Fran F.

    I have been with Bookafy for going on one year and I am very happy. Bookafy is affordable, easy to use, and constantly improving their software.
    AvatarImg

    Hope D.

    Then we started using Bookafy, and for $40 per month we were able to accomplish a lot more than we could with 3K per month. So happy, and I love their customer service.
    AvatarImg

    Sarah D.

    Cons
    I hate the back and forth to set up appointments, it drives me nuts. Once back and forth is fine but the constant how about this, what about that, etc was too much.

    BP

    Brady P.

    I find the navigation confusing. The calendar tab is confusing.

    BP

    Brady P.

    I also had trouble finding the online payment feature.

    SB

    Sashana B.

    Overall rating contenders

    Overall Rating
    • Value for money
    • Ease of use
    • Features
    • Customer support

    Share this review:

    Couldn't be Happier!

    Reviewed 7 years ago

    We manage a staff of about 15, and this software has been a life saver. We save so much time with the automation that our 1 scheduler is still relaxed even though she manages a schedule of roughly 50 appointments per day. Before we started using online scheduling, we had 5 staff members and our scheduling was totally stressful and time consuming. We wanted to grow, so we were looking at adding another admin to help... The cost of the second admin was going to be roughly 40K per year including benefits, plus 2-3K set up for desk, computer, etc. Then we started using Bookafy, and for $40 per month we were able to accomplish a lot more than we could with 3K per month. So happy, and I love their customer service!

    Pros

    ***SMS reminders to customers is amazing. ***I love that the customers get an email confirmation with the appointment attachment that saves to their personal calendar. ***I love the google calendar sync. Most of our techs use google on their phones, and although Bookafy is great for phones... many staff members like that it is saved to both Bookafy and Google. ***Payments- we keep meaning to...

    Cons

    No cons were added to this review

    Overall Rating
    • Value for money
    • Ease of use
    • Features
    • Customer support
    • Likelihood to recommend10/10

    Share this review:

    Great for scheduling with lots of integrations

    Reviewed 3 years ago

    I use Bookafy to allow my clients to choose their own appointments, directly from my website, without the hassle of back-and-forth emails on days/times. Since my google calendar integrates with it, I know that I can't be double-booked: two clients at the same time or by a personal conflict. I love that I can collect payments at the time of booking and have my Zoom meeting info sent out automatically.

    Pros

    Look and feel when integrated into my website, ability to customize, steller customer service (yes, I've used them a few times), and the different integrations with other services (google calendar, stripe, zoom, etc)

    Cons

    The 'back end' is not very intuitive, esp. when trying to find a particular setting

    Overall Rating
    • Value for money
    • Ease of use
    • Features
    • Customer support
    • Likelihood to recommend4/10

    Share this review:

    Lots of Great Features but Most Miss the Mark

    Reviewed 4 years ago

    This tool has tons of features but most of them leave a lot of room for improvement.

    Pros

    - Allows me to schedule meeting types and share the link so that people can schedule appointments with me. - Integrates with my google calendar and syncs *both ways* so that meetings set in bookafy are captured in my google calendar, and vice versa. - Allows me to accept payments through Stripe (but as of this writing, not Paypal). - Allows me program in some parameters such as where the meeting will be held (or include a clickable link to a web-conferencing link), questions I would like the other side to answer, and send reminders. - Intergrates with Zoom and a couple of other web meeting platforms. - Allows you to have a partially branded (with colors and logo) "schedule with me" page which you can integrate in your website.

    Cons

    - Misses the mark in full, elegant and flawless execution of most features. - The integration with google calendar took a couple of weeks to get going. It was working but not fully. Once we got it going, it was working very well. - Stripe payments worked well but there were no other methods to accept payments at the time of this writing. - The setting of the meeting parameters felt clunky and unnatural. - The integration with Zoom requires a paid plan with Zoom. - The "schedule with me" page has a set design that I felt was ok but not that great. It's probably just a personal design preference, however. - On the plan I had, their own link was a part of the emails sent to my clients.

    Vendor response

    Hey there Bhavesh, thank you for the honest review... we have made a ton of improvements over the last few months... would you be up for giving it another try? All of the "cons' you have mentioned, we have updated and improved significantly. Would love to hear your feedback on the changes! :)

    Overall Rating
    • Value for money
    • Ease of use
    • Features
    • Customer support
    • Likelihood to recommend10/10

    Share this review:

    Like undiscovered treasure

    Reviewed 3 months ago
    Pros

    simplicity, user interface and price plans ofcourse.

    Cons

    Mobile app should be developed with much more features ı think. For example at least we should choose option of apperance our calendar with different options like weekly, mountly or daily. It is ok for desktop but there is no any option in mobile version.

    Overall Rating
    • Value for money
    • Ease of use
    • Features
    • Customer support
    • Likelihood to recommend10/10

    Share this review:

    The Best Online Scheduling App I've Used!

    Reviewed 3 years ago

    I have lots of meetings between coaching clients and organizational partners, having Bookafy has relieved me of the stress of trying to get meetings booked. I just send my links and appointments happen. Bookafy stands out because of the great features and functionality, and because the customer service is the best I've witnessed. Very responsive and quick to offer help with anything that needs resolution.

    Pros

    I love the flexibility in creating appointment types, customizing availability and start times for meetings. Bookafy is easy to use and looks great on mobile.

    Cons

    There is nothing that I don't like about this software.

    Bookafy FAQs and common questions

    Q. What type of pricing plans does Bookafy offer?

    Bookafy has the following pricing plans:
    Starting from: $7.00/month
    Pricing model: Free, Subscription
    Free Trial: Available | (No Credit Card required)


    Q. Who are the typical users of Bookafy?

    Bookafy has the following typical customers:
    Freelancers, Large Enterprises, Mid Size Business, Non Profit, Small Business


    Q. What languages does Bookafy support?

    Bookafy supports the following languages:
    Arabic, Chinese (Simplified), Chinese (Traditional), Czech, Danish, Dutch, English, Finnish, French, German, Hebrew, Hungarian, Indonesian, Irish, Italian, Japanese, Korean, Norwegian (Bokmal), Polish, Portuguese, Russian, Spanish, Swedish, Thai, Turkish, Ukrainian


    Q. Does Bookafy support mobile devices?

    Bookafy supports the following devices:
    Android, iPad, iPhone


    Q. Does Bookafy offer an API?

    Yes, Bookafy has an API available for use.


    Q. What other apps does Bookafy integrate with?

    Bookafy integrates with the following applications:
    Wix, Authorize.Net, Constant Contact, Microsoft Outlook, Webex, FullContact, Zapier, QuickBooks Online Advanced, Zoom Meetings, Microsoft Teams, WordPress, iCloud, Stripe, Squarespace, GoTo Meeting, Weebly, Meta for Business, Google Calendar, Mailchimp


    Q. What level of support does Bookafy offer?

    Bookafy offers the following support options:
    FAQs/Forum, 24/7 (Live rep), Email/Help Desk, Chat, Phone Support

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