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Bookafy

4.7
(134)

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Free online appointment booking software

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(31)

Bookafy Pricing, Features, Reviews and Alternatives

Bookafy FAQs

Q. What type of pricing plans does Bookafy offer?

Bookafy has the following pricing plans:
Starting from: $9.00/month
Pricing model: Free, Subscription
Free Trial: Available | (No Credit Card required)

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Q. Who are the typical users of Bookafy?

Bookafy has the following typical customers:
Large Enterprises, Mid Size Business, Non Profit, Public Administrations, Small Business

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Q. What languages does Bookafy support?

Bookafy supports the following languages:
French, Polish, Arabic, Portuguese, Chinese (Traditional), Hungarian, Czech, Chinese (Simplified), Danish, Swedish, Ukrainian, Russian, Hebrew, Korean, Thai, Norwegian (Bokmal), English, Turkish, Indonesian, Spanish, Japanese, Finnish, Dutch, Italian, Irish, German

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Q. Does Bookafy offer an API?

Yes, Bookafy has an API available for use.

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Q. What other apps does Bookafy integrate with?

Bookafy integrates with the following applications:
Wix, Authorize.Net, Pabbly Connect, Constant Contact, Microsoft Outlook, Webex, FullContact, Zapier, QuickBooks Online Advanced, Zoom Meetings, Microsoft Teams, WordPress, iCloud, Stripe, Squarespace, GoTo Meeting, Weebly, Meta for Business, Google Calendar, Mailchimp, Twilio, Duda

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Q. What level of support does Bookafy offer?

Bookafy offers the following support options:
FAQs/Forum, 24/7 (Live rep), Email/Help Desk, Chat, Phone Support, Knowledge Base

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Bookafy product overview

Price starts from

9

Per month

Flat Rate

What is Bookafy?

Bookafy is a free online booking platform for meetings, demos and appointments that includes a booking page or website integration. Organizations can provide their customers with access to scheduling their own meetings, calls or appointments, and all appointment information can be synchronized with iCal, Outlook, Exchange and Google calendars. Key features include automated appointment scheduling including confirmations, SMS text reminders, reviews, electronic payments and more.

Key benefits of using Bookafy

  • Automate the entire scheduling process and allow clients to book appointments, reschedule and cancel 24/7 without having to take calls, answer emails or play phone tag.

  • Accept payments at time of service with Mercury Processing.

  • Clients book appointments in their time zone. If the business is in Australia and the client is in Seattle, the time will be relative to business' location.

  • Customize fields. Ask for anything such as a Skype ID, favorite color, or anything else that to help make the scheduling process perfect.

  • Embed the calendar into the business website with Iframe. Bookafy provides users with the code, but can also do the work for them.

  • Sync with Google 2 ways for admin and staff. Appointments on Bookafy will go to Google Calendar, appointments on Google Calendar will block the time on Bookafy.

  • Each Bookafy account comes with a free website, enabling customers to be able to schedule online.

  • Integrate with QuickBooks, Outlook, MailChimp, Constant Contact, Zapier and many more.

  • All appointments will receive SMS reminders at no cost. Before every appointment, customers will get a reminder on their cell phone and via email. Say goodbye to forgetfulness and no-shows.

  • Manage an unlimited number of staff and services.

  • Customize the platform's colors and logo to match the business' website and brand.

  • Track revenue. See which customers have paid and which haven't, which staff member sells the most, and more.

  • Bookafy is 100% HIPPA compliant.

  • Create custom start times for each service, as well as custom staff schedules. One employee can work from 9 to 5 and another from 12 to 3. All staff schedules are fully customizable.

  • Assign services to staff members. For instance, at a salon, assign five staff members as hair stylists, and two that do coloring.

  • Every account comes with unlimited support via phone, email or chat.
  • Typical customers

    Freelancers
    Small businesses
    Mid size businesses
    Large enterprises

    Platforms supported

    Web
    Android
    iPhone/iPad

    Support options

    FAQs/Forum
    24/7 (Live rep)
    Email/Help Desk
    Chat
    Phone Support
    Knowledge Base

    Training options

    Documentation
    In Person
    Live Online
    Videos
    Webinars

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    Why am I seeing this?

    Bookafy pricing information

    Value for money

    4.6

    /5

    134

    Starting from

    9

    Per month

    Flat Rate

    Pricing options

    Free plan
    Subscription
    Free trial
    Pricing range

    Value for money contenders

    Bookafy features

    Functionality

    4.4

    /5

    134

    Total features

    72

    9 categories

    Most valued features by users

    Reporting & Statistics
    Third Party Integrations
    Activity Dashboard
    API
    Alerts/Notifications
    Data Import/Export
    Mobile Access
    Customizable Branding

    Bookafy users reviews

    Overall Rating

    4.7

    /5

    134

    Positive reviews

    Rating breakdown
    • Value for money
    • Ease of use
    • Features
    • Customer support
    • Likelihood to recommend8.52/10
    Rating distribution

    5

    4

    3

    2

    1

    107

    20

    6

    1

    0

    Pros
    Thank you for the great software. I really love what you are doing and I love Bookafy for my business.
    I have been with Bookafy for going on one year and I am very happy. Bookafy is affordable, easy to use, and constantly improving their software.
    Then we started using Bookafy, and for $40 per month we were able to accomplish a lot more than we could with 3K per month. So happy, and I love their customer service.
    Cons
    I hate the back and forth to set up appointments, it drives me nuts. Once back and forth is fine but the constant how about this, what about that, etc was too much.
    I find the navigation confusing. The calendar tab is confusing.
    I also had trouble finding the online payment feature.

    Overall rating contenders

    AR
    AvatarImg

    Verified reviewer

    Internet,

    Review source

    Overall Rating
    • Value for money
    • Ease of use
    • Features
    • Customer support

    Share this review:

    Great Company, Software and Customer Service

    Reviewed 8 years ago

    The staff at Bookafy are tremendously helpful when it comes to account set up, answering questions and adding feautures. The software works great!

    Pros

    No pros were added to this review

    Cons

    No cons were added to this review

    DH
    AvatarImg

    Danelle H.

    Music, self-employed

    Used daily for less than 6 months

    Review source

    Overall Rating
    • Value for money
    • Ease of use
    • Features
    • Customer support
    • Likelihood to recommend9/10

    Share this review:

    Very good software!

    Reviewed 5 years ago

    I am very pleased with it. I love that I am able to easily have clients and colleagues book appointments. I it is great to able to receive payments and automate the booking with Zoom. Bookafy makes the process a lot more simpler than the more complicated systems that I have used. Also, the customer service has been exceptional. I booked an on boarding session and the friendliness and helpfulness I received was above and beyond what was required. It was so impressive. I don't recall receiving even a tiny percentage of such an experience from customer service members of other scheduling software I have spent a lot more on.

    Pros

    I love the simplicity of the software. It serves as a fantastic tool for clients to book my services on or offline without hassle. I like the one page 'website', particularly at the moment while I rebuild my business website. I love that I can have payments made during the booking. I haven't used this feature yet though as I'm transitioning from another platform. I also like that I can create private links to send to clients for private bookings. The opportunity for clients to leave a review which visitors can see is a great added bonus. I like the possibility of creating new integrations with other software.

    Cons

    I found it tricky to grasp the internal 'back office' set up at first. Probably because I was used to using different software. However, the founder has been exceptionally helpful and spent time investigating my issue. He has made suggestions that helped a great deal. His suggestions have actually helped me to better understand my use of my online calendar outside of Bookafy.

    Vendor response

    Thank you so much for the kind words!

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    Raymond P.

    Marketing and Advertising, 1-10 employees

    Used weekly for 2+ years

    Review source

    Overall Rating
    • Value for money
    • Ease of use
    • Features
    • Customer support
    • Likelihood to recommend4/10

    Share this review:

    It works but lacks development & features. It's...rather basic.

    Reviewed 3 years ago

    Eh. I can't really say the experience was necessarily bad, it just seemed like a lot of nickel and diming for features and the lack of progressive development alongside lack of communication, otherwise, it does what it's supposed to.

    Pros

    It does what it says, it's just very basic. For the time that I used it, I appreciated the simplicity of it's functions.

    Cons

    Lack of development & features. Support takes their time responding. The platform feels a bit, outdated compared to others.

    cD
    AvatarImg

    chris D.

    Events Services, 1-10 employees

    Used daily for 1-2 years

    Review source

    Overall Rating
    • Value for money
    • Ease of use
    • Features
    • Customer support
    • Likelihood to recommend7/10

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    good booking system with great and personal support

    Reviewed 2 years ago

    it's comprehensive, offers great, personal user support, and it's not expensive

    Pros

    it's a great and user friendly system which when we used it, lacked a few functions for us, which required us to change to another, more expensive system, but I understand that the new version of Bookafy now also offers these functions.

    Cons

    when we started using bookafy, we've encountered some issues, and because we couldn't wait for them to be solved, we had to change to another, more expensice solution

    Vendor response

    Hey Chris, thank you for the feedback. Yes, this was quite a while back when we were working on translations... but the issue you mentioned has definitely been resolved. Would love to have you back if you are interested!

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    MICHAEL D.

    Internet, self-employed

    Used weekly for 1-2 years

    Review source

    Overall Rating
    • Value for money
    • Ease of use
    • Features
    • Customer support
    • Likelihood to recommend10/10

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    Very good clean and easy to use interface

    Reviewed 4 years ago

    It has really helped my business, as it allowed me to book appointments with potential clients.

    Pros

    Very easy to use user interface, and has some nice integrations with 3rd party apps, like zoom, google calendar.

    Cons

    The booking page design could be better, it's design I don't like that much.

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