Bookafy Pricing, Features, Reviews & Comparison of Alternatives

Bookafy Reviews


Online Appointment Booking Software

4.83/5 (100 reviews)

Bookafy overview

Differentiated by Design. There are many options in online scheduling... but Bookafy focuses on a beautiful experience for your customers while offering a robust platform. Bookafy is free and comes with a beautiful booking page or on website integration (we can install for free), and it syncs with Ical, Outlook, Exchange and Google.


Starting from
Pricing options
Free trial
Value for money
View Pricing Plans


Business size



United States, Asia, Australia, Brazil, Canada and 9 other markets, China, Europe, Germany, India, Japan, Latin America, Mexico, Middle-East and Africa, United Kingdom

Supported languages

Bookafy screenshot: Beautiful calendar accessible on phone, tablets, computers from anywhere. Bookafy - About UsBookafy screenshot: View Each Staff Members Schedule by Day or Week ViewBookafy screenshot: Scheduling for just You, or Unlimited Number of Staff Members!Bookafy screenshot: Customize Staff Settings with their Image, Available Hours, Contact info and more. Bookafy screenshot: Every Staff member may have different hours and Bookafy allows you to full y customize their schedule.Bookafy screenshot: Customize the appearance of the calendar to work perfectly with your brand and website. Bookafy screenshot: Your calendar will be customized with all of your business details. Bookafy screenshot: Determine when your reminders go out, how much advance notice for scheduling and many other customizations just for your business. Bookafy screenshot: Integrate with Mail Chimp, Google Calendar, Zapier, Outlook, Office 365, Quick Books and many others. Bookafy screenshot: Each business can have an unlimited number of services.

Bookafy reviews

Value for money
Ease of use
Customer support
Sarah Duprie

Couldn't be Happier!

Reviewed 2015-09-23
Review Source

We manage a staff of about 15, and this software has been a life saver. We save so much time with the automation that our 1 scheduler is still relaxed even though she manages a schedule of roughly 50 appointments per day. Before we started using online scheduling, we had 5 staff members and our scheduling was totally stressful and time consuming. We wanted to grow, so we were looking at adding another admin to help... The cost of the second admin was going to be roughly 40K per year including benefits, plus 2-3K set up for desk, computer, etc. Then we started using Bookafy, and for $40 per month we were able to accomplish a lot more than we could with 3K per month. So happy, and I love their customer service! ***SMS reminders to customers is amazing. ***I love that the customers get an email confirmation with the appointment attachment that saves to their personal calendar. ***I love the google calendar sync. Most of our techs use google on their phones, and although Bookafy is great for phones... many staff members like that it is saved to both Bookafy and Google. ***Payments- we keep meaning to get set up with their payment processor... but we have been using their system to simply record the transaction (one field to enter $ amount) and it has been really handy to track sales right inside the calendar app. ***I just started using the Zapier integration, and now everything is syncing to Quickbooks. I love that I dont have to double enter info. ***Reviews... this is big for us. We don't get it right everytime... before we were using Genbook and we did get reviews but we didn't know who the customer was or who the staff member was, so we weren't able to correct or praise as needed. If we would get an upset customer, we had to guess who to deal with. That was useless. Bookafy tells us who the customer is and who the staff member is so we can high five our staff or correct them as needed. Now, if we get a bad review we hop on it, solve the problem and customers are very happy. Syncing to my email CRM is awesome! I send out monthly emails, and I dont have to worry about syncing my customer list. Its done automatically. Yippie!

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Tari Kims

Best available Cloud based solution for POS & Online Booking

Reviewed 2015-08-23
Review Source: Capterra

So there is no perfect product BUT... We've run our wellness business for 8 years now using a variety of non-integrated systems including AppointmentQuest and Intuit POS. About 2 years ago, we became very frustrated with the total lack of customer support from our current solutions... they literally did not have a phone number to reach a real person in any circumstance. The role Bookafy would play for us was mission critical so I did some serious due diligence before selecting Bookafy. I created a massive feature spreadsheet that compared the 4 top contenders. Bookafy and one other option appeared to be the best on paper. So I called Bookafy and grilled that sales person for literally 3 hours about all the nuances of Bookafy. She was cheerful and knowledgable (I think her name was Sarah) and answered pretty much all of my questions. We have over 60 employees, so training and switching our software backbone is a huge hassle you really want to choose the right long term partner so you don't have to deal with all that work again. Yes, we push the limits of the features. Yes, we wish they would fix some of the "glitches" more quickly it seems that adding new customers might be getting more CEO focus than improving the user/customer experience. But so far, Bookafy appears to still be the best available option.

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Marie Lends

Best available Web based software for Online Scheduling that we could find.

Reviewed 2016-03-09
Review Source

We did a lot of searching around and realized there is no perfect product BUT... We've run our wellness business for 8 years now using a variety software programs. About 6 months ago, we became frustrated with the other solutions we were using and their support was terrible... they literally did not have a phone number to reach a real person in any circumstance. Bookafy and one other company appeared to be the best on paper. So I called Bookafy and grilled that sales person for atleast an hour about all the nuances of Bookafy. Sarah the sales person was cheerful and knowledgable and answered pretty much all of my questions. The other company I called never got back to me and didn’t seem to care. Bookafy sure did! Yes, we push the limits of the features. Yes, we wish they would fix some of the "glitches" more quickly... but all in all we are very happy and this software is saving us a ton of time and a ton of money. Thank you Bookafy!

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Stephanie Wall

Best Customer Service!

Reviewed 2015-11-12
Review Source: Capterra

When I found Bookafy it was amazing to me how much they offered in comparison to other scheduling software without the ridiculous price tag and fine print. I actually told them that I think they should raise prices, and they said ¿We are happy having a low monthly fee, no set up fee... and a lot of companies using it, we have no plans to change pricing¿. It sounded to me like they get that comment a lot, and knew exactly what to say... and frankly the answer was very refreshing... Not trying to pilfer small businesses, just trying to make a great product. I was thrilled to find an honest company thatwas genuinely concerned in creating a product that could help me be more successful. Everyone I have talked to from Bookafy has been completely awesome to work with! The Bookafy set up team really went above and beyond to discover ways to use Bookafy software that worked for my unique business. Really Great!

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Amber Willis

Very Happy! Excellent Software!

Reviewed 2015-08-23
Review Source: Capterra

I have been with Bookafy for going on one year and I am very happy. Bookafy is affordable, easy to use, and constantly improving their software. I started using it when the company first launched, and frankly it was a little clunky... but their newest release was a MASSIVE upgrade. It is beautiful and so easy to use. I loved it before, but now I am thrilled. Saving tons of time, and adding years onto my life with the stress reduction! My favorite parts are... I really like the on-line booking, appointment confirmations, email marketing sync with mail chimp and syncing the calendar with my personal google calendar. Bookafy sets themselves apart from other software companies and are the only one I will ever use. Thanks Bookafy.

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Bookafy pricing

Starting from
Pricing options
Free trial
View Pricing Plans

Bookafy Scheduling offers 1 free plan with full functionality and a limited number of appointments. As well, Bookafy offers 3 paid plans:

Solo Entrepreneur for individuals is $10 per month and includes one solo calendar and all other functions

2-10 staff is $40 per month

11-39 staff is $60 per month.

40+ staff - Starting at $100

Bookafy features


Activity Dashboard (120 other apps)
Automatic Notifications (112 other apps)
Automatic Reminders (109 other apps)
CRM Integration (84 other apps)
Calendar Management (102 other apps)
Contact Database (86 other apps)
Customizable Branding (111 other apps)
Customizable Reporting (100 other apps)
Customizable Templates (89 other apps)
Data Import/Export (84 other apps)
Electronic Payments (85 other apps)
Email Integration (111 other apps)
Email Templates (80 other apps)
Mobile Integration (87 other apps)
Real Time Reporting (86 other apps)
Reporting & Statistics (96 other apps)
Sales Reporting (79 other apps)
Social Media Integration (101 other apps)
Third Party Integration (102 other apps)

Security and privacy


Encryption of sensitive data at rest
HTTPS for all pages

Access control

Multi-factor authentication options

Data policy

Data backup in multiple locations/GEO regions
This will ask you to sign in with LinkedIn

Category Leaders ranking


#7 in Reservation & Online Booking

View full ranking

GetApp’s ranking highlights the top 25 apps in different categories on GetApp. If an app is listed in more than one category, it has the potential to be ranked in each of these categories. The ranking is independent of any commercial campaign an app vendor has with GetApp. The ranking is based on 5 data points, each scored out of 20: reviews, integrations, mobile apps, media presence, and security.

Bookafy also features in these categories:

Additional information for Bookafy

Key features of Bookafy

  • Iframe or Popup Button
View All Features


Automate the entire scheduling process and save so much time you wont know what to do with yourself

Clients can book appointments, reschedule and cancel 24/7 without you needing to take calls, answer emails or play phone tag.

Accept payments at time of service with Mercury Processing. Guaranteed to give you the best processing rate, especially compared to square, stripe, and the rest.

Clients book appointments in their time zone. If you are in Australia and the client is in Seattle, the time will be relative to your location.

Customize fields. Ask for anything you want... skype id, favorite color, or anything else that you need to make the scheduling process perfect.

Embed the calendar into your website with Iframe. We give you the code to do yourself, but we are happy to do it for you!

Sync with Google 2 ways for admin and staff. Appointments on Bookafy will go to Google Calendar, appointments on Google calendar will block the time on Bookafy. Easy. Simple. Awesome.

Get a free website. If you dont have a website, and you just want to have customers schedule online, your Bookafy account comes with a free website!

Integrate with Quick Books, Outlook, Mailchimp, Constant Contact, Zapier and many many more.

Appointments will all receive SMS reminders, FREE. No upgrade costs. Before every appointment your customer will get a reminder on their cell phone and email. Say goodbye to forgetfulness and no-shows.

Manage an unlimited number of staff and services.

Customize colors, logo so it matches your website and brand.

Track revenue. See whos has paid. Who hasn't. Which staff member sells the most. And much more.

100% HIPPA compliant!

Custom Start times for each service. Say you like to have coffee meetings, but only want the meetings to start at 10am and 2pm, we've got you covered.

Custom staff schedules - Your staff members can all have their own custom schedules. One can work from 9-5 and another from 12 to 3. All staff schedules are fully customizable

Assign services to staff members. For instance, at a salon you could have 5 staff that are Hair Stylist, and 2 that do coloring. Or at a gym, one that does pilates and 10 that do 1v1 personal training.

Best of all, we are here to help. Our best feature is live help via phone, email or chat. All for free. Every account comes with unlimited support.