Bookafy Reviews

***SMS reminders to customers is amazing. ***I love that the customers get an email confirmation with the appointment attachment that saves to their personal calendar. ***I love the google calendar sync. Most of our techs use google on their phones, and although Bookafy is great for phones... many staff members like that it is saved to both Bookafy and Google. ***Payments- we keep meaning to...

Read more

No cons were added to this review

Look and feel when integrated into my website, ability to customize, steller customer service (yes, I've used them a few times), and the different integrations with other services (google calendar, stripe, zoom, etc)

The 'back end' is not very intuitive, esp. when trying to find a particular setting

- Allows me to schedule meeting types and share the link so that people can schedule appointments with me. - Integrates with my google calendar and syncs *both ways* so that meetings set in bookafy are captured in my google calendar, and vice versa. - Allows me to accept payments through Stripe (but as of this writing, not Paypal). - Allows me program in some parameters such as where the meeting will be held (or include a clickable link to a web-conferencing link), questions I would like the other side to answer, and send reminders. - Intergrates with Zoom and a couple of other web meeting platforms. - Allows you to have a partially branded (with colors and logo) "schedule with me" page which you can integrate in your website.

- Misses the mark in full, elegant and flawless execution of most features. - The integration with google calendar took a couple of weeks to get going. It was working but not fully. Once we got it going, it was working very well. - Stripe payments worked well but there were no other methods to accept payments at the time of this writing. - The setting of the meeting parameters felt clunky and unnatural. - The integration with Zoom requires a paid plan with Zoom. - The "schedule with me" page has a set design that I felt was ok but not that great. It's probably just a personal design preference, however. - On the plan I had, their own link was a part of the emails sent to my clients.

Hey there Bhavesh, thank you for the honest review... we have made a ton of improvements over the last few months... would you be up for giving it another try? All of the "cons' you have mentioned, we have updated and improved significantly. Would love to hear your feedback on the changes! :)

it's a great and user friendly system which when we used it, lacked a few functions for us, which required us to change to another, more expensive system, but I understand that the new version of Bookafy now also offers these functions.

when we started using bookafy, we've encountered some issues, and because we couldn't wait for them to be solved, we had to change to another, more expensice solution

Hey Chris, thank you for the feedback. Yes, this was quite a while back when we were working on translations... but the issue you mentioned has definitely been resolved. Would love to have you back if you are interested!

I love the flexibility in creating appointment types, customizing availability and start times for meetings. Bookafy is easy to use and looks great on mobile.

There is nothing that I don't like about this software.

After comparing a multitude of appointment booking apps, it was an easy decision once I found Bookafy. Simple to implement, cheap for what it is, great customization components, they really have the end user and their clients in mind.

The only limitation I had was when setting up the WordPress iFrame, it wasn’t as straight forward as it could be, and the book now icons available really need some updating.

Hey there Micka, Thank you for the nice review. If you have a moment, book a call with us and we will get all of your buttons dialed in. And I am curious to know about your Iframe experience... it should be literally cut/paste. Would love to know what wasnt working. you can book a call here Https://demo.bookafy.com Thank you again for the feedback and kind words!

No pros were added to this review

No cons were added to this review

I can create my own types of public and hidden appointments, so that clients and prospects may schedule time to meet or check in. There's the ability to take payments, and to create classes as well.

They do not integrate with PayPal--they work with Stripe and Authorize.net.

Thank you Kristen!

No pros were added to this review

No cons were added to this review

No pros were added to this review

No cons were added to this review

I love the simplicity of the software. It serves as a fantastic tool for clients to book my services on or offline without hassle. I like the one page 'website', particularly at the moment while I rebuild my business website. I love that I can have payments made during the booking. I haven't used this feature yet though as I'm transitioning from another platform. I also like that I can create private links to send to clients for private bookings. The opportunity for clients to leave a review which visitors can see is a great added bonus. I like the possibility of creating new integrations with other software.

I found it tricky to grasp the internal 'back office' set up at first. Probably because I was used to using different software. However, the founder has been exceptionally helpful and spent time investigating my issue. He has made suggestions that helped a great deal. His suggestions have actually helped me to better understand my use of my online calendar outside of Bookafy.

Thank you so much for the kind words!

I use Bookafy for both myself and others. It lets me be really flexible with getting others to schedule appointments with me and the clients for whom I'm setting it up. The biggest deal that I found refreshing when I came across it was: Ability to redirect to a custom URL after booking. I was able to leave behind a service that was almost 4x the cost… in fact, this competing service WAS more than 4x the cost considering Bookafy will allow me to set up MORE than just two "appointment types" and STILL redirect to custom URLs after the booking! I love using it inside a popup box so users never have to leave the page. (another functionality bonus) And in case anyone's wondering, users can also select their time zone (a pitfall of some WordPress plugins)

I believe it could be easier to set up and customize exactly how I want it. I think it will get there in time though; the support behind it is so responsive and they've listened to the challenges and desires that users are expressing.

- Different color coded appointment types - sync with calendar (outlook calendar) - e-mail reminders - e-mails client after booking appointment so they can leave a review.

- didn't sync with my apple account. (this was a big CON for me as my phone is an IPHONE but i found it synced well with my outlook calendar so that's what I use now.) - I wish they had a mobile app!!!! (work on this!)

Hey, we definitely sync with Icloud/Iphone. we can help you get it connected if you would like. do you want to book a call with us at https://demo.bookafy.com

It's comprehensive and had all the integrations I was looking for. It does the booking process so simply and for mobile it beat my last option out hands down.

The user interface can be confusing. I love the app, it does everything I want it for perfectly, but I am often lost on the UX. I find the navigation confusing. The calendar tab is confusing. Ultimately, the booking part is awesome, the back end is not.

This software has allowed our entity to to create a state-wide appointment booking solution that will allow on average 1,500 to 3,000 appointments per month while providing a reporting mechanism.

I really can't come up with anything that I don't like about it. This program has simplified our appointment booking system and allows for real-time reports to be pulled.

No pros were added to this review

No cons were added to this review

Tari, thank you for the nice review!

This is an excellent Calendar tool. Very easy to use… Super intuitive. They constantly update the application with new features. I've researched and tried many others. Bookafy is the best.

There is really nothing about this app that I don't like. It's been very good for me.

I like its ease of use for me and my clients primarily but I really love that they are constantly making improvements and adding additional functionality

When first started using this software, it didn't have capability to sync my availability from more than one of my calendars. This has since been updated.

Thank you Steve! We love having you as a customer... if you have any other feedback, we are all ears! Hoping we can keep working to earn a 5 from you, so feel free to share anything you need! :)

Everything about Bookafy ia better. - Better features in the free version - Live Customer Support even on the free version - better pricing and more feature rich on the oaid version - A white-labeled option for resellers/marketers that is way more economical and the customization possibiliites are superior to Calendly's I cant imagine anything in the market can compare.

Load time ia a little slow, but they are working on that.

Thank you John for the nice words!

There's so many scheduling options for salons and spas out there, it's great to finally find one that is optimized for my industry. It's crucial for me that billing, client management, program management, and progress tracking all happen within my scheduling software. The integrations are unparalleled, in particular the 2-way sync with Google. Great product.

There are places I wish I could customize more, such as email reminders, a thank you page, and the main interface.

The scheduling portion of Bookafy is very easy to use and straight to the point. It has the perfect amount of features. Some software have so many features that it's almost overwhelming to use and unnecessarily complex. I didn't experienced that with Bookafy. I love the fact that I can create gaps of time between appointments so that I can rest and prepare for other clients. Also, I love the fact that I can adjust my availability so that my available booking hours are compatible with my school hours.

When inputting the types of makeup services I offer under "Appointment Types", I realized that there is no option to insert a display picture of what that service would look like. Having a display picture accompanying the type of appointment would not only make for better presentation, but would allow clients who are a bit more indecisive to have an idea of what that service would look like without having to go onto my main website or instagram page. I also had trouble finding the online payment feature. In fact, I still have not found it. But that is easily remedied by accepting payments in person upon arrival or by wire transfer. That being said, it isn't the easiest booking software to use but it can definitely be used efficiently.

Easy to use Nice look & feel, completely customizable Good value for money Customer support beyond expectations

No Cons at this moment. The tool does everything it promisses

Bookafy makes it easy to have the same presence and look on different platforms as we engage clients and prospects - mobile, desktop, websites, landing pages, and email.

Would like better control over the color of text as it overlays uploaded images, but this is more of a "wish-list" and not really something I dislike.

No pros were added to this review

No cons were added to this review

Thank you Stephanie!

Very easy to use user interface, and has some nice integrations with 3rd party apps, like zoom, google calendar.

The booking page design could be better, it's design I don't like that much.