Caterease Connect Features

Caterease Connect

Caterease Software: Nothing Else Even Comes Close.

4.62/5 (74 reviews)

Caterease Connect Feature Summary

  • Outgoing email templates
  • Menu Manager
  • Generate invoices, proposals, back-house prints
  • Print Designer
  • DocuSign Interface
  • Marketing Tools
  • Conditional deposit scheduling
  • Web ordering and online payment
  • Weekly Kitchen Plan
  • Contact Manager and Prospective Leads Manager
  • Venue diagramming tool
  • Event Costing by Type
  • Enhanced Menu Item Security
  • Ingredient Vendor Selection
  • Employee Manager Fields
  • Marketing Tools
  • Event Scheduler
  • Ingredients Report
  • Employee Manager
  • Event Manager, event costing and reminders

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API (287 other apps)
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Automatic Reminders (139 other apps)
CRM Integration (101 other apps)
Calendar Management (133 other apps)
Contact Database (100 other apps)
Custom Fields (112 other apps)
Customer Database (106 other apps)
Customizable Branding (134 other apps)
Customizable Reporting (118 other apps)
Customizable Templates (113 other apps)
Data Import/Export (133 other apps)
Electronic Payments (105 other apps)
Email Integration (131 other apps)
Mobile Integration (108 other apps)
Reporting & Statistics (138 other apps)
Social Media Integration (118 other apps)
Third Party Integration (145 other apps)

Competitor Feature Comparison

Mobile apps

iOS App


6 reviews

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Requires iOS 8.0 or later. Compatible with iPhone, iPad, and iPod touch.

Android App


0 reviews

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Caterease Connect Feature Reviews

25 reviewers had the following to say about Caterease Connect's features:

Cassandra Cavalier

Our business used Caterease for 1 month. We switched software because it was not easy to navigate.

2017-12-19

Pros

We liked that we could duplicate events with the same information, and that we could add accounts and contacts. Customer service was helpful with training.

Cons

We needed something simple and easily customizable with features like a calendar and a contacts section.

Rating breakdown

Value for money
Ease of use
Features
Customer support

Time used: Less than 6 months

Frequency of use: Other

Likelihood to recommend

1/10
Source: Capterra
Helpful?   Yes   No

Response from Caterease


Cassandra - We are very sorry to hear you are having difficulty getting started with Caterease - particularly in the area of navigation. Caterease is actually renowned for its fluid and intuitive navigation. We call it "Zig Zag Technology" and I honestly think that once you've experienced it for a while you'll wonder how you ever lived without it! While most software programs force you to navigate using a very rigid, step-by-step approach, Caterease lets you "zig-zag" from anywhere to anywhere. Say you're looking at an email from a client and you want to immediately open that client's event - a simple mouse click brings you right there! I know you've only used the program for a month. Let us provide you with a private trainer to assist you, and I'm certain you will love the flexibility and power of Caterease once you've gotten more familiar with it. Remember, there is always someone here to help you with any questions. - Kind Regards, Joe Biasella, Caterease Director of Support

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Josie Schoofs

What an amazing time-saver

2015-06-15

Before purchasing the Caterease program, we were spending hours entering information into multiple databases and creating separate reports.

Rating breakdown

Ease of use
Customer support
Source: Capterra
Helpful?   Yes   No
Read more
Anonymous
A verified reviewer

Caterease is a very detailed software for catering facilities but not the most user friendly

2018-05-15

A lot of events/venues to have access to the same information/database

Pros

The possibilities are endless (Creating kitchen prep list, cost, ordering, budgetting, creating BEO's, templates, financial possibilities)

Cons

A lot of the functionality would certainly be used more often if the software was easier to use.

Rating breakdown

Value for money
Ease of use
Features
Customer support

Time used: 2+ years

Frequency of use: Daily

Likelihood to recommend

6/10
Source: Capterra
Helpful?   Yes   No

Response from Caterease


Thank you for the kind words. We've just released a brand new, cutting-edge version of Caterease. Please call our offices so we can arrange training on it for you. We want you to feel fully comfortable with all facets of the software.

You will find that there is never "duplicate information" that needs to be entered into Caterease.

Again - thank you for your kind words.

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Danny Begley

I Never Want For Anything

2018-08-07

You can customize HOW you want to see or view most things.

Pros

It is easy to use and reports are easy to obtain.

Cons

This can be frustrating when you are receiving deposits or payments on events that are two or three years down the road and need to enter the event to apply the payment to it; along with all of the other daily invoices you have to do.

Rating breakdown

Value for money
Ease of use
Features
Customer support

Time used: 2+ years

Frequency of use: Daily

Likelihood to recommend

10/10
Source: Capterra
Helpful?   Yes   No

Response from Caterease


Danny, thank you for the nice review. I do want you to know that we DO have an awesome interface with both Quickbooks desktop and Quickbooks online. One click and you can send information to Quickbooks one event at a time or in batch. Please call your sales representative and they will set you up with it.

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Mary-Louise Thurston

Enhance your Inhouse System by using Caterease

2018-08-20

Software has enabled me to double my business without adding extra support staff. It forces me to answer questions about my events ahead of time so when the event date arrives, I am fully prepared.

Pros

Software can be customized to do just about anything.

Cons

Recommendation for data entry: In some places 'tab' gets you to the next column, and in some places it's 'down/up' arrow.

Rating breakdown

Value for money
Ease of use
Features
Customer support

Time used: 1-2 years

Frequency of use: Daily

Likelihood to recommend

10/10
Source: Capterra
Helpful?   Yes   No

Response from Caterease


Mary-Louise - thank you for the wonderful review. I just wanted to tell you that you can disable the hidden scrollbar feature in your local preferences window. So sorry for any inconvenience that might have caused you.

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Sheryl Kirkman

Customization is amazing!!!!!

2017-11-18

Pros

I love all the customizable features available and I recommend this to any event company/coordinator!

Cons

And also the customer service isn’t very accessible.

Rating breakdown

Ease of use
Features

Time used: 2+ years

Frequency of use: Daily

Likelihood to recommend

10/10
Source: Software Advice
Helpful?   Yes   No
Read more
Jet Brown

We use Caterease for our Hotel Conference Center booking and catering.

2018-07-26

Time savings and a great way for staff to stay up-to-date on scheduled events. Prevents double booking and overbooking for staff available.

Pros

Makes scheduling easy & can customize to fit our needs. Mobile app makes checking on schedule while out of the office a breeze!

Cons

So many components to learn the function of and some features are added cost. Would like more "side by side" function of having multiple managers (ie: scheduler & event manager) on screen at once.

Rating breakdown

Value for money
Ease of use
Features
Customer support

Time used: 1-2 years

Frequency of use: Daily

Likelihood to recommend

10/10
Source: Capterra
Helpful?   Yes   No
Read more
Bonnie Jensen

I love working with Caterease!

2015-07-13

We have used Caterease for several years now and continue to be amazed at the limitless ways to customize every aspect of this program to our needs.

Rating breakdown

Ease of use
Customer support
Source: Capterra
Helpful?   Yes   No
Read more
Shirley Barnes

Caterease has helped make Kimble's Events by Design the successful company we are today!

2017-06-08

Pros

We also just decided to research the mobile version of the program as we are going to have a sales person in the field in a couple of months!

Rating breakdown

Value for money
Ease of use
Features
Customer support

Time used: 2+ years

Frequency of use: Daily

Likelihood to recommend

10/10
Source: Capterra
Helpful?   Yes   No
Read more
Brenda Pierce

We would be lost without Caterease!

2015-06-10

It¿s flexible, easy to use, and very customizable. We highly recommend it!

Rating breakdown

Ease of use
Customer support
Source: Capterra
Helpful?   Yes   No
Read more
Kris Clawson

Caterease is easy to use and set up. For our daily use it provides most of the needed functions.

2018-05-21

Pros

Query funtions for reports, finance and daily events.

Cons

When updates are made it takes too long to work out the kinks and get our individual set ups back to our settings. Would like better ways to compare year to year financials.

Rating breakdown

Value for money
Ease of use
Features
Customer support

Time used: 2+ years

Frequency of use: Daily

Source: Capterra
Helpful?   Yes   No

Response from Caterease


Kris, Thank you for your review. Unfortunately, some settings need to be reset during major updates - otherwise, you will not see some of the new features. We do try to keep this to a minimum and notify customers ahead of time.

Also, try the "Yearly Sales Comparison" report. It offers a flexible way to compare year to year financials.

Thanks again for your review.

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Matt Braddock

I love this program!

2018-04-18

Pros

I also love the cool browser-based dashboard and mobile app.

Cons

Nothing yet! This program does everything I need and more.

Rating breakdown

Value for money
Ease of use
Features
Customer support

Time used: Less than 6 months

Frequency of use: Daily

Likelihood to recommend

10/10
Source: Capterra
Helpful?   Yes   No
Read more
Marie Blankenship

Caterease is customizable and easy to use on the go!

2018-07-26

Pros

How customizable it is!

Cons

As with any software, there are bugs/glitches, etc. but the support teams works quick to fix them and update the software with changes.

Rating breakdown

Value for money
Ease of use
Features
Customer support

Time used: 2+ years

Frequency of use: Daily

Likelihood to recommend

10/10
Source: Capterra
Helpful?   Yes   No
Read more
Nigel Searancke

Caterease is a vital part of our catering operation

2015-06-29

The professional display and consistent look and feel of the quotes we produce from Caterease gives us the edge over our competitors and the flexibility of the print design tools means we can customize to our individual customer requirements.

Rating breakdown

Ease of use
Customer support
Source: Capterra
Helpful?   Yes   No
Read more
Candi Kitchens

Makes my job so much easier!

2018-08-01

Pros

The software is VERY simple to use and can be customized for specific needs. The mobile app is great to check upcoming events on the fly.

Cons

The ONLY problem I have is sometimes tech support doesn't answer the phone because they are tied up on another call. BUT, emailing the support desk usually gets an answer quickly.

Rating breakdown

Value for money
Ease of use
Features
Customer support

Time used: 2+ years

Frequency of use: Daily

Likelihood to recommend

10/10
Source: Capterra
Helpful?   Yes   No
Read more
Lynn Schwartzberg

We couldn't be as successful as we are without Caterease

2015-10-06

As the General Manager of a small catering company, Caterease keeps us looking professional through our custom designed proposals, contracts and invoices.

Rating breakdown

Ease of use
Customer support
Source: Capterra
Helpful?   Yes   No
Read more
Anonymous
A verified reviewer

Great Concept but Very Buggy. Slow customer service.

2018-05-02

If it was operational 100% there be many but every week there something going wrong

Pros

The concept is great tool for caterers, though you have to pay for every add on When its operational - i love it

Cons

- Is hosted on a 3rd party platform and its forcing a new download access everytime. this make it slow as..

Rating breakdown

Value for money
Ease of use
Features
Customer support

Time used: 6-12 months

Frequency of use: Daily

Likelihood to recommend

0/10
Source: Capterra
Helpful?   Yes   No

Response from Caterease


While we're glad you love the program features and concept, we¿re sorry to hear you've had problems. Please know we¿re extremely focused on the performance of our program, and developers work tirelessly to shave precious seconds off of features and ensure a positive experience for every user. Unfortunately, with variables such as internet speed, hardware and more it can be necessary for our team to work with you to troubleshoot your environment.

I realize you are a relatively new user, but I want to encourage you to not accept anything less than exceptional performance, and not assume that any slowdown is the norm for our program. Please contact our support team and we will do we all we can to bring your program's performance up to par with our thousands of other satisfied users.

Regarding price, please know our program has a huge list of features no other software offers, all for no extra price, and advanced modules with unique additional functionality are all purely optional.

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Kelly Lake

Caterease has quite a bit of experience with catering software. Unfortunately, it can be challenging

2017-06-07

If everything is working perfectly, bids are much easier to write.

Pros

We like that Caterease is can be almost endlessly customized. This becomes overwhelming at times.

Cons

The customer service is often rough.

Rating breakdown

Value for money
Ease of use
Features
Customer support

Time used: 2+ years

Frequency of use: Daily

Likelihood to recommend

5/10
Source: Capterra
Helpful?   Yes   No
Read more
Francesca Lombardo

Caterease has been a huge component of our success

2015-06-12

We are able to gather real-time data within seconds, which allows our sales and operations team to perform at the most optimum levels.

Rating breakdown

Ease of use
Customer support
Source: Capterra
Helpful?   Yes   No
Read more
Anonymous
A verified reviewer

Bought the desktop version, was not told that it could only be run on one computer at a time.

2018-05-10

We now own this catering software forever-more, so if anything happens with whatever else we're doing, I know we can at least fall back on this.

Pros

The Caterease customer service started out okay; they were friendly at least.

Cons

If you buy one of the 'cheaper' versions, they lock most of the useful features (unlike a service like Total Party Planner).

Rating breakdown

Value for money
Ease of use
Features
Customer support

Time used: 6-12 months

Frequency of use: Daily

Likelihood to recommend

0/10
Source: Capterra
Helpful?   Yes   No

Response from Caterease


We're so sorry that you had a bad experience with our software. The desktop version certainly can work on more than one computer at a time. I'm sorry you were told otherwise.

We've just released a new web-based version that is quite cutting edge. We'd love to give you a trial run on it if you would like to see all the new stuff.

In any case, please call our offices so we can properly review your account and see what we can do for you..

Again - we're sincerely sorry for your bad experience.

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Anonymous
A verified reviewer

Loved using Caterease, was a bit of a struggle to learn

2017-11-07

Loved having all info in one digital and accessible place.

Pros

I love how you can implement other software with it like Allseated and Constant Contact. It is also so detailed and allows you to keep all your info into one digital place!

Cons

I will say that it is a challenge to learn and because of the viewing settings, all users can customize their views which makes t nearly impossible to use any one else's.

Rating breakdown

Value for money
Ease of use
Features
Customer support

Time used: 1-2 years

Frequency of use: Daily

Likelihood to recommend

8/10
Source: Capterra
Helpful?   Yes   No
Read more
Krissa Jackson

Caterease is Wonderful!

2015-10-14

Caterease is so nice to use with the menus and reports, that it makes it easy for each of our departments and our clients at the same time.

Rating breakdown

Ease of use
Customer support
Source: Capterra
Helpful?   Yes   No
Read more
Travis Avery

Caterease and its support staff is AWESOME

2018-05-17

Pros

Ease of use, our entire team from FOH to BOH, chefs and sales team are huge fans of using this software!

Cons

it is easy to use, user friendly and the customer service is amazing!

Rating breakdown

Value for money
Ease of use
Features
Customer support

Time used: 2+ years

Frequency of use: Daily

Source: Capterra
Helpful?   Yes   No

Response from Caterease


Thank you Travis for such an nice review! We work hard to meet expectations like yours and your teams and we don't take anything for granted. Cheers..

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Christian Vivet

So flexible!

2014-01-02

I am also using Qbooks and the interface is very practical.

Rating breakdown

Ease of use
Customer support
Source: Capterra
Helpful?   Yes   No
Read more
Sarah Wagner

Love Caterease!

2015-07-01

It makes sending information and receiving payments a breeze and we are able to keep everything in one place.

Rating breakdown

Ease of use
Customer support
Source: Capterra
Helpful?   Yes   No
Read more