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CustomerX
Digital solution with resources for customer satisfaction.
Table of Contents
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CustomerX - 2026 Pricing, Features, Reviews & Alternatives
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CustomerX overview
What is CustomerX?
CustomerX is a customer satisfaction system responsible for automating tasks, scheduling appointments, and centralizing data. The software aims to help businesses direct time and operational resources towards strengthening relationships with consumers.
As its main functionality, the software offers customization and monitoring of customer journeys to identify those with high risks of cancellation, engagement analysis to find out how many customers use available services, and a health score mechanism that identifies consumers who demand more attention.
Furthermore, it allows users to send automatic satisfaction surveys to customers via email directly from the platform, or use the NPS widget.
But that is not all!
Key benefits of using CustomerX
- Churn reduction
- LTV increase
- Automations
- Complete view of all your customers
- Expert time dedicated to customer success
Starting price
Alternatives
with better value for money
CustomerX’s user interface
CustomerX reviews
Overall rating
No reviews
- Value for money
- Ease of use
- Features
- Customer support
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CustomerX's features
CustomerX alternatives
CustomerX
Starting from
No pricing info
Zoho Desk
Starting from
20
Per month
Bitrix24
Starting from
61
Per month
Pipedrive
Starting from
19
Per month
CustomerX pricing
Value for money rating:
Starting from
No pricing info
User opinions about CustomerX price and value
Value for money rating:
CustomerX integrations (14)
Top integrations
CustomerX support options
Typical customers
Platforms supported
Support options
Training options
CustomerX FAQs
CustomerX has the following pricing plans:
Pricing model: Subscription
These products have better value for money
Q. Who are the typical users of CustomerX?
CustomerX has the following typical customers:
Freelancers, Large Enterprises, Mid Size Business, Non Profit, Public Administrations, Small Business
Q. What languages does CustomerX support?
CustomerX supports the following languages:
English, Portuguese
Q. Does CustomerX offer an API?
Yes, CustomerX has an API available for use.
Q. What other apps does CustomerX integrate with?
CustomerX integrates with the following applications:
Octadesk, Omie, Pipedrive, iugu, Freshdesk, ContaAzul, Moskit, Crisp, Mixpanel, Vindi, RD Station, HubSpot CRM, Intercom, Zendesk Suite
Q. What level of support does CustomerX offer?
CustomerX offers the following support options:
Phone Support, Email/Help Desk, Knowledge Base, Chat