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GetFeedback

Send better surveys. Collect better feedback.

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Top 100 Alternatives & Competitors to GetFeedback

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SurveyMonkey

4.6
(8,3k)

A market-leading survey platform.

Features

Total

27

51

50

features in common

27

features in common

SurveyMonkey's unique features

  • Email Distribution

  • Recurring Tasks

  • AB Testing

  • Document Storage

GetFeedback's unique features

  • Negative Feedback Management

  • Customer Service Analytics

  • Question Piping

  • Predictive Analytics

Starting from

$25/month

Value for money

4.4

0.2

4.6

What users say about SurveyMonkey's value for money

And completing would give you typically anywhere between 0.5-2. All surveys initially start with a few boring routine questions, which make you pissed off.

PS

PRAVEEN S.

Customization on this platform is really fantastic and everything is so easily customizable, the user interface is slick and clean and very friendly looking.

Matthew K.

Nicereply

4.7
(267)

Customer Satisfaction Survey, Net Promoter Score & CES 2.0

Features

Total

26

43

50

features in common

26

features in common

Nicereply's unique features

  • Response Validation

  • Help Desk Management

  • Chat/Messaging

  • Commenting/Notes

GetFeedback's unique features

  • Question Branching

  • Question Library

  • Question Piping

  • Site Intercept Survey

Starting from

$49/month

Value for money

4.7

0.1

4.6

What users say about Nicereply's value for money

When customers are irate or it's simply something that is out of our control, they will use this to mark the agent with negative ratings (sometimes multiple times).

AR

Anonymous Reviewer

Overall, I definitely recommend especially for teams on a budget and not much time to onboard. The process was quick, easy and the Nice Reply team is super helpful.

EM

Emily M.

Checkbox Survey

3.8
(6)

Enterprise survey features without the enterprise price tag

Features

Total

41

92

50

features in common

41

features in common

Checkbox Survey's unique features

  • Ratings / Reviews

  • Data Visualization

  • NPS of Employees

  • Customizable Questions

GetFeedback's unique features

  • Multi-Channel Communication

  • Multi-Channel Data Collection

  • Complaint Monitoring

  • Sentiment Analysis

Survey Anyplace

4.7
(172)

Online surveys, quizzes and assessments

Features

Total

21

42

50

features in common

21

features in common

Survey Anyplace's unique features

  • Response Validation

  • Real Time Reporting

  • Individualized Assessments

  • Archiving & Retention

GetFeedback's unique features

  • Negative Feedback Management

  • Sentiment Analysis

  • Third Party Integrations

  • Real Time Analytics

Starting from

$33/month

Value for money

4.4

0.2

4.6

What users say about Survey Anyplace's value for money

Software has great features and the layout is user friendly. Great for questionnaires and I love that it provides customised responses.

SM

Shahd M.

Great software to build good looking surveys with complex structures. Also good connections and integrations to link to your other tools.

DS

Dennis S.

Snap Survey Software

4.4
(22)

Cloud based survey and feedback management software

Features

Total

28

47

50

features in common

28

features in common

Snap Survey Software's unique features

  • Response Validation

  • SSL Security

  • Template Management

  • Geographic Maps

GetFeedback's unique features

  • Third Party Integrations

  • Customer Service Analytics

  • Collaboration Tools

  • Dashboard

Value for money

4.1

0.5

4.6

What users say about Snap Survey Software's value for money

Snap Surveys is a very good software, I would say that it is one of the best for the distribution of surveys, despite its prices, it still has quite interesting functions.

KF

Katherine F.

Working with Mexico clients, the software even has multi-language abilities for me to send surveys in Spanish. Easy to use and lots of updates and patches where they constantly improve their software.

AR

Anonymous Reviewer

ProProfs Survey Maker

5.0
(5)

Survey & Feedback Software to Collect Customer Insights

Features

Total

15

16

50

features in common

15

features in common

ProProfs Survey Maker's unique feature

  • Customizable Questions

GetFeedback's unique features

  • Dashboard

  • Customer Segmentation

  • Multi-Channel Data Collection

  • Customizable Reports

Alchemer

4.5
(276)

We put feedback in the hands of those who can take action.

Features

Total

44

114

50

features in common

44

features in common

Alchemer's unique features

  • SMS Polling / Voting

  • Continuous Feedback

  • Estimating

  • NPS of Customers

GetFeedback's unique features

  • Email Alerts

  • Multi-Channel Communication

  • Customer Service Analytics

  • Predictive Analytics

Starting from

$49/month

Value for money

3.8

0.8

4.6

What users say about Alchemer's value for money

I'm now having to deal with this as a fraudulent payment on my c/ card. What a waste of time and energy for a product that was so average to begin with.

CM

Clare M.

The support team was easy to reach and super helpful. It's a rare thing to get thorough help, and not just a vague link to a help document.

ML

Mario L.

Survey Analytics

5.0
(2)

Enterprise customer research platform

Features

Total

1

1

50

features in common

1

features in common

Survey Analytics' unique features

  • No unique features

GetFeedback's unique features

  • Reporting/Analytics

  • Multi-Language

  • Data Analysis Tools

  • Summary Reports

Feedbackstr

4.0
(1)

Enterprise Feedback Management System

Features

Total

7

15

50

features in common

7

features in common

Feedbackstr's unique features

  • To-Do List

  • Design Management

  • Performance Management

  • Customizable Questions

GetFeedback's unique features

  • Forms Management

  • Customer Experience Management

  • Predictive Analytics

  • Customer Segmentation

Typeform

4.7
(439)

Make data collection an experience with custom forms

Features

Total

25

47

50

features in common

25

features in common

Typeform's unique features

  • Projections

  • Gamification

  • Data Extraction

  • Multiple Question Types

GetFeedback's unique features

  • Email Marketing

  • Question Library

  • Search/Filter

  • Predictive Analytics

Starting from

$35/month

Value for money

4.2

0.4

4.6

What users say about Typeform's value for money

I used to use Typeform everyday for 2 years to design forms/questionnaires and analyze the results and I loved it. Insanely easy to use, great features and great pricing.

OL

Ourania L.

Excellent user experience. I loved designing the typeforms and their customer support was excellent, something I really value.

OL

Ourania L.

CustomerGauge

4.8
(11)

Customer experience management platform for B2B companies

Features

Total

17

35

50

features in common

17

features in common

CustomerGauge's unique features

  • Win / Loss Analysis

  • Visual Analytics

  • Dashboard Creation

  • Pulse Surveys

GetFeedback's unique features

  • Summary Reports

  • Support Audio/Images/Video

  • Data Import/Export

  • Customizable Reports

Value for money

4.5

0.1

4.6

What users say about CustomerGauge's value for money

I also appreciate the ability to have the system escalate the detractors to our management team so we can follow up and keep a pulse on the success and areas to improve with our customer relationship.

BH

Brian H.

The ability that CustomerGauge provides us to quickly and easily follow up with families has also been invaluable at strengthening trust and relationships with those serve.

KE

Kayla E.

Grade.us

4.8
(239)

White-labeled review marketing platform for agencies & SEOs

Features

Total

8

17

50

features in common

8

features in common

Grade.us' unique features

  • Social Media Monitoring

  • Response Management

  • Review Notification

  • Review Generation

GetFeedback's unique features

  • Forms Management

  • Data Analysis Tools

  • Alerts/Notifications

  • Customer Segmentation

Starting from

$180/month

Value for money

4.7

0.1

4.6

What users say about Grade.us' value for money

It has many intuitive qualities that help the use execute the objective of obtaining published positive reviews online. The support is consistently excellent.

RM

Roger M.

Each one was answered quickly and completely. Nice to know there is a company with great customer service that is there when you WANT it.

SA

Steve A.

SurveyExpression

5.0
(3)

Create the perfect online surveys

Features

Total

13

15

50

features in common

13

features in common

SurveyExpression's unique features

  • Response Validation

  • Response Quotas

GetFeedback's unique features

  • Real Time Data

  • Summary Reports

  • CRM

  • Support Audio/Images/Video

Survey Galaxy

3.8
(5)

Create and deploy online surveys and questionnaires

Features

Total

3

4

50

features in common

3

features in common

Survey Galaxy's unique feature

  • Charting

GetFeedback's unique features

  • Multi-Channel Distribution

  • Text Analysis

  • Surveys & Feedback

  • Conditional Logic

Customer Thermometer

5.0
(12)

1-click customer satisfaction survey - realtime feedback

Features

Total

6

11

50

features in common

6

features in common

Customer Thermometer's unique features

  • Real Time Notifications

  • Commenting/Notes

  • Charting

  • Purchasing & Receiving

GetFeedback's unique features

  • Conditional Logic

  • Data Analysis Tools

  • Alerts/Notifications

  • Support Audio/Images/Video

Starting from

$8/month

Value for money

5.0

0.4

4.6

What users say about Customer Thermometer's value for money

The CT team is responsive to inquiries and are a pleasure to work with. I'd strongly recommend the product to any team looking to increase their turnaround in CS stats.

T

Tucker

Furthermore, the fabulous dashboard gives spectacular graphs, and they are vibrant too, hence easy to know where we are standing by looking at them.

ST

Sterling T.

Zoho Survey

4.6
(345)

Everything surveys—made simple and powerful.

Features

Total

31

56

50

features in common

31

features in common

Zoho Survey's unique features

  • Live Results Tracking

  • Real Time Reporting

  • Reminders

  • Project Templates

GetFeedback's unique features

  • Customer Service Analytics

  • Complaint Monitoring

  • Email Alerts

  • Multi-Language

Starting from

$29/month

Value for money

4.3

0.3

4.6

What users say about Zoho Survey's value for money

I love that it has a free version. This is particularly helpful to companies who don't really need sophisticated survey forms and just need to collate information and data.

AR

Anonymous Reviewer

The simplicity of the tools and the clean clear interface make it easy to use and look good. Also like the idea of the integration with CRM.

Justin B.

Feedback Server

4.0
(1)

Online Enterprise Survey Software

Features

Total

16

20

50

features in common

16

features in common

Feedback Server's unique features

  • Randomization

  • Web Forms

  • Offline Response Collection

  • Response Validation

GetFeedback's unique features

  • Conditional Logic

  • Multi-Channel Data Collection

  • 360 Degree Feedback

  • Real Time Data

SurveyFactory

1.0
(1)

Online survey and questionnaire builder

Features

Total

5

5

50

features in common

5

features in common

SurveyFactory's unique features

  • No unique features

GetFeedback's unique features

  • Dashboard

  • Customer Experience Management

  • API

  • CRM

SurveyTool

5.0
(1)

Feedback Management Software For Business

Features

Total

4

4

50

features in common

4

features in common

SurveyTool's unique features

  • No unique features

GetFeedback's unique features

  • Summary Reports

  • Data Analysis Tools

  • Alerts/Notifications

  • Forms Management

Harvest Your Data

5.0
(2)

Mobile app based survey data collection tool

Features

Total

16

32

50

features in common

16

features in common

Harvest Your Data's unique features

  • Website Integration

  • Barcode / Ticket Scanning

  • Charting

  • Offline Access

GetFeedback's unique features

  • Summary Reports

  • Customer Segmentation

  • Negative Feedback Management

  • Sentiment Analysis

SurveyPocket

5.0
(3)

Mobile survey optimization application

Features

Total

6

7

50

features in common

6

features in common

SurveyPocket's unique feature

  • Projections

GetFeedback's unique features

  • Conditional Logic

  • Customer Experience Management

  • Reporting/Analytics

  • Support Audio/Images/Video

Survmetrics

4.8
(16)

Delightful survey experiences, everywhere.

Features

Total

12

15

50

features in common

12

features in common

Survmetrics' unique features

  • Geolocation

  • Offline Response Collection

  • Website Integration

GetFeedback's unique features

  • Sentiment Analysis

  • Alerts/Notifications

  • Conditional Logic

  • Forms Management

Value for money

2.0

2.6

4.6

What users say about Survmetrics' value for money

Lovely and beautiful surveys that work on any device and are intuitive and visual. Help the user complete the survey with images instead of text.

PS

PRANAY S.

I highly recommend Survmetrics to anyone looking for fun, user friendly surveys with an amazing design.

AL

Adam L.

Key Survey

4.6
(38)

Cloud based and on premise survey software

Features

Total

30

46

50

features in common

30

features in common

Key Survey's unique features

  • Survey Sample Management

  • Drag & Drop

  • Visual Analytics

  • Single Sign On

GetFeedback's unique features

  • Third Party Integrations

  • Customer Service Analytics

  • Question Piping

  • Summary Reports

Value for money

4.4

0.2

4.6

What users say about Key Survey's value for money

Fairly easy to set up, customer support is amazing, right there if you have a question, no waiting. Also, has the ability to do a wide variety of question types that the free versions do not have.

TH

Tyler H.

Key Survey is one of the easiest survey tools we have ever used - easy to both learn and navigate and easy for our customers to respond to. The best part is that their customer service is amazing.

LH

Lara H.

Qualaroo

4.6
(11)

Powerful Survey And Feedback Management Tool

Features

Total

37

73

50

features in common

37

features in common

Qualaroo's unique features

  • Randomization

  • Visitor Management

  • Single Sign On

  • Visual Analytics

GetFeedback's unique features

  • Email Management

  • Customer Segmentation

  • Complaint Monitoring

  • CRM

Starting from

$50/month

Value for money

4.7

0.1

4.6

What users say about Qualaroo's value for money

Great targeting options (if you know which users you want to ask). White-labeling: our users felt that our product was asking them questions, not a third-party software.

AN

Amod N.

The branching technology on surveys makes it easy to target customers based on their behaviour. Also the design API meant it was easy to brand our overlays in a way that suited our business.

AW

Aaron W.

Hotjar

4.7
(392)

Behavior Analytics for any business selling online.

Features

Total

19

39

50

features in common

19

features in common

Hotjar's unique features

  • User Journeys

  • Problem Area Alerts

  • Randomization

  • Visual Analytics

GetFeedback's unique features

  • Third Party Integrations

  • Customer Segmentation

  • Customizable Branding

  • Multiple User Accounts

Starting from

$39/month

Value for money

4.5

0.1

4.6

What users say about Hotjar's value for money

Hotjar is reliable and is the best at what it does. There are other options to help record app sessions, but HotJar continues to do what it does best.

Josh A.

UX plays a very important role for performance marketing and Hotjar is a brilliant tool which helps in collecting user behaviour data to do analysis and take corrective measures.

MK

Mayank K.

Q One

4.7
(10)

All-in-one market research & consumer insight platform

Features

Total

24

53

50

features in common

24

features in common

Q One's unique features

  • Invoice Management

  • Project Management

  • Ideation / Crowdsourcing

  • Offline Access

GetFeedback's unique features

  • Customer Service Analytics

  • Email Management

  • Question Piping

  • Customizable Reports

Zonka Feedback

4.8
(25)

Multi-channel survey & feedback platform

Features

Total

36

73

50

features in common

36

features in common

Zonka Feedback's unique features

  • SMS Messaging

  • Purchasing & Receiving

  • Offline Response Collection

  • Multi-Location

GetFeedback's unique features

  • Email Management

  • CRM

  • Multi-Channel Communication

  • Forms Management

Starting from

$29/month

Value for money

4.9

0.3

4.6

What users say about Zonka Feedback's value for money

The best thing about Zonka Feedback is that it’s really easy to use. I hunted them in my previous organization and was pretty certain my teammates would be happy using it for the same reason.

SG

Saloni G.

Zonka Feedback is a very modern-looking Survey Software with extremely good looking surveys and feedback forms. It’s easy and fun setting up the surveys using Zonka Feedback’s visual Survey Builder.

Shefali V.

SightMill

4.8
(4)

Net Promoter Score (NPS) survey platform

Features

Total

29

54

50

features in common

29

features in common

SightMill's unique features

  • Response Quotas

  • Tagging

  • Workflow Management

  • Email Templates

GetFeedback's unique features

  • Customizable Branding

  • Skip Logic

  • Customizable Fields

  • Conditional Logic

SurveySparrow

4.4
(50)

Conversational survey tool

Features

Total

26

53

50

features in common

26

features in common

SurveySparrow's unique features

  • Response Quotas

  • Anonymous Feedback

  • Chat/Messaging

  • Knowledge Management

GetFeedback's unique features

  • Email Management

  • Complaint Monitoring

  • Multi-Language

  • Predictive Analytics

Starting from

$19/month

Value for money

4.4

0.2

4.6

What users say about SurveySparrow's value for money

My clients and their clients love this software. The best resolution to typeform issues.

EV

Everly V.

Acquiring feedback and other information from customers in an easy, clean and fashioned way. Survey Sparrow saved us time and money because it is beautiful out of the box with minimal design options.

Ramon H.

SurveyLegend

4.6
(489)

Mobile-friendly survey management platform

Features

Total

31

74

50

features in common

31

features in common

SurveyLegend's unique features

  • Statistical Analysis

  • Multiple Question Types

  • NPS of Employees

  • Segmentation

GetFeedback's unique features

  • Email Management

  • Multi-Channel Communication

  • Customer Experience Management

  • Collaboration Tools

Starting from

$19/month

Value for money

4.3

0.3

4.6

What users say about SurveyLegend's value for money

This I have done in the past via email and social media. I went looking for a survey software that was user friendly and affordable for my needs and SurveyLegend has been a great solution.

TF

Tiffanie F.

It is also great that you can export data to excel or as a csv. There is a good range of options for question types and it is easy to tailor these to your exact question requirements.

TF

Tess F.

Centercode

4.4
(61)

Client satisfaction solution

Features

Total

24

56

50

features in common

24

features in common

Centercode's unique features

  • Milestone Tracking

  • Content Management

  • Client Portal

  • Progress Tracking

GetFeedback's unique features

  • Customizable Branding

  • Customer Service Analytics

  • Customizable Fields

  • Real Time Data

Value for money

4.3

0.3

4.6

What users say about Centercode's value for money

The platform itself allows for customization and has supported all of our needs over the years. Their support team is top notch and the rest of their employees are excellent to interact with.

RS

Ryan S.

It is easy to respond back to them with our findings and solutions. Centercode support is extremely friendly and helpful anytime we have questions for them.

MB

Marc B.

SurveyMonkey Enterprise

4.5
(50)

360-degree feedback solution for HR professionals

Features

Total

32

58

50

features in common

32

features in common

SurveyMonkey Enterprise's unique features

  • Performance Management

  • Goal Management

  • Communication Management

  • Response Validation

GetFeedback's unique features

  • Customer Service Analytics

  • Email Management

  • CRM

  • Email Alerts

Value for money

4.1

0.5

4.6

What users say about SurveyMonkey Enterprise's value for money

Yes you can make surveys, yes it’s relatively easy to use, yes it’s cheap. The data reporting is simple and easy to export if needed and the secure survey option is great for the workplace.

CS

Courtney S.

SurveyMonkey is great for when you need a quick and easy review or quick feedback that isn't super detailed. It is definitely user friendly with an easy to use interface.

AR

Anonymous Reviewer

Spark Chart

4.8
(36)

Survey software for business consultants and leaders

Features

Total

25

40

50

features in common

25

features in common

Spark Chart's unique features

  • Survey Sample Management

  • Pulse Surveys

  • Panel Management

  • Self Service Portal

GetFeedback's unique features

  • Customer Service Analytics

  • Email Management

  • Multi-Language

  • Predictive Analytics

Starting from

$25/month

Value for money

4.9

0.3

4.6

What users say about Spark Chart's value for money

I like the reliability and flexibility of the tool. I can do all my training survey work with it and it does so in a great way.

AR

Anonymous Reviewer

Intuitive design, flexibility, excellent customer support, continuously developing features, great roadmap and fulfillment of the roadmap as promised.

Dost D.

Startquestion

4.9
(69)

Online survey creator and feedback collection

Features

Total

32

54

50

features in common

32

features in common

Startquestion's unique features

  • NPS Survey Structure

  • Multimedia Support

  • Mailing List Management

  • NPS of Customers

GetFeedback's unique features

  • Multiple User Accounts

  • Real Time Analytics

  • Sentiment Analysis

  • Dashboard

Starting from

$49/month

Value for money

4.6
4.6

What users say about Startquestion's value for money

Working with the software is easy. The team is very polite and friendly, always helpful.

NG

Nina G.

A good, simple and useful tool. Great customer support and very high supplier flexibility.

JW

Jacek W.

Surveyol

5.0
(5)

Online survey and questionnaire creation software

Features

Total

32

68

50

features in common

32

features in common

Surveyol's unique features

  • Email Tracking

  • Preview Functionality

  • Response Quotas

  • Visual Analytics

GetFeedback's unique features

  • Customer Service Analytics

  • Question Library

  • Customer Segmentation

  • API

ReviewPro for Restaurants

3.5
(4)

Reputation management software for handling guest reviews

Features

Total

14

41

50

features in common

14

features in common

ReviewPro for Restaurants' unique features

  • Customer Profiles

  • Performance Management

  • Auto-Responders

  • Request Assignment

GetFeedback's unique features

  • Customizable Reports

  • Summary Reports

  • CRM

  • Support Audio/Images/Video

Refiner

4.7
(3)

User feedback & customer survey software for SaaS

Features

Total

27

48

50

features in common

27

features in common

Refiner's unique features

  • Event Triggered Actions

  • Data Visualization

  • Data Capture and Transfer

  • Response Quotas

GetFeedback's unique features

  • Email Management

  • Email Marketing

  • Text Analysis

  • Forms Management

IntouchSurvey

(0)

Survey platform for retail and hospitality sectors

Features

Total

39

86

50

features in common

39

features in common

IntouchSurvey's unique features

  • Email Invitations & Reminders

  • Statistical Analysis

  • Response Quotas

  • Continuous Feedback

GetFeedback's unique features

  • Complaint Monitoring

  • Multi-Channel Communication

  • Multi-Channel Data Collection

  • Forms Management

Vivantio

4.3
(165)

Flexible Software. Focused Service.

Features

Total

14

96

50

features in common

14

features in common

Vivantio's unique features

  • Drag & Drop

  • Service Catalog

  • Customer History

  • Availability Management

GetFeedback's unique features

  • Real Time Data

  • Multi-Channel Distribution

  • Forms Management

  • Support Audio/Images/Video

Starting from

$42/month

Value for money

4.2

0.4

4.6

What users say about Vivantio's value for money

The ease of doing business is the most best thing I found in Vivantio and also the reports it generates is simply awesome.

SS

Saleem S.

We have received excellent support from cust care at Vivantio throughout the migration plan, and I really appreciate the care, time and dedication he has shown that has helped us enormously.

SK

Steven K.

Zendesk

4.4
(2,6k)

Service-first CRM company that builds support & sales tools

Features

Total

36

196

50

features in common

36

features in common

Zendesk's unique features

  • Social Media Monitoring

  • Incident Management

  • Call Scripting

  • Timer

GetFeedback's unique features

  • Email Marketing

  • Multi-Channel Distribution

  • Question Library

  • Site Intercept Survey

Starting from

19/month

Value for money

4.1

0.5

4.6

What users say about Zendesk's value for money

Overall experience has been good. Very happy for the product and how it helps us stay organized with the tickets we have coming in.

NT

Nick T.

I love that its very user friendly to use ad easy to manage tasks. I love the interface make it easy to get tickets handled and provide the best customer service for my job.

SB

Sophia B.

LiveAgent

4.7
(1k)

Great customer service starts with better help desk software

Features

Total

32

191

50

features in common

32

features in common

LiveAgent's unique features

  • Social Media Monitoring

  • Call Reporting

  • Queue Management

  • Proactive Chat

GetFeedback's unique features

  • Question Branching

  • Email Marketing

  • Support Audio/Images/Video

  • Data Analysis Tools

Starting from

$15/month

Value for money

4.7

0.1

4.6

What users say about LiveAgent's value for money

They have always been very prompt in answering questions, and helping me figure out how to do what I want with the software to create a great customer service experience for my clients.

VC

Vanessa C.

I've been using other services to manage support tickets and live interactions for years, and I just pulled the plug on those other services. This is an excellent product at an awesome price point.

LA

Landon A.

Sprinklr

4.2
(59)

Social media management, analytics & strategy planning.

Features

Total

14

90

50

features in common

14

features in common

Sprinklr's unique features

  • Template Management

  • Social Promotion

  • Advertising Management

  • Access Controls/Permissions

GetFeedback's unique features

  • Customizable Reports

  • Data Analysis Tools

  • Conditional Logic

  • Forms Management

Value for money

3.9

0.7

4.6

What users say about Sprinklr's value for money

Management team and customer service is outstanding. As they build their product, you can genuinely tell they want to succeed.

DH

Daniel H.

The ease and ability to schedule or draft social media posts for certain business channels is quite amazing.

Celexsy A.