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Google Voice Logo

Call and voicemail management

Table of Contents

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Google Voice - 2026 Pricing, Features, Reviews & Alternatives

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All user reviews are verified by in-house moderators and provider data by our software research team.  Learn more

Last updated: March 2026

Google Voice overview

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Based on 717 verified user reviews

What is Google Voice?

Google Voice is a telephony program with key features that include online voice transmission, VoIP connection, caller ID, and more.

Who uses Google Voice?

Reviews for Google Voice come from a wide variety of industries, including Education Management (7% of reviewers), Information Technology and Services (5%), and Health, Wellness and Fitness (5%). The most frequent use case for Google Voice cited by reviewers is telephony (52% of reviewers).

What do users say about Google Voice pricing?

Most users consider Google Voice to deliver strong value for money, especially praising the free basic plan and flexible pricing. Some reviewers feel advanced features require paid upgrades, and a few mention regional pricing limitations.

What are the most popular integrations for Google Voice?

The Google Voice integrations most frequently cited by reviewers are: Gmail (an email management product rated 4.8 out of 5 for its integration with Google Voice) and Google Meet (a meeting product, 4.9).

Starting price

10per user /
per month

Alternatives

with better value for money


Pros & Cons

Phone Number Management

Calling Features

Text Messaging

Call Quality

Message Notifications

Bugs and Issues

Google Voice’s user interface

Ease of use rating:

Google Voice pros, cons and reviews insights

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To determine these pros and cons insights, we analyzed responses from 

Overall rating

Reviews sentiment

 
 
 
1-2(12)
3-4(241)
5(464)

What do users say about Google Voice?

Google Voice is a telephony program with key features that include online voice transmission, VoIP connection, caller ID, and more.

Select to learn more


Who uses Google Voice?

Based on 717 verified user reviews.

Company size

Small Businesses

Midsize Businesses

Enterprises

Top industries

Health, Wellness and Fitness
Consumer Services
Events Services
Photography
Others

Use cases

Telephony
VoIP
Online Meeting
Cloud PBX

Google Voice's key features

GetApp's analysis of 136 verified user reviews collected between July 2021 and August 2024 identifies Google Voice's most critical features and summarizes user sentiment about those features.

Online voice transmission

Reviewers appreciate Google Voice's online voice transmission for its high-quality, clear, and reliable voice calls. They report that calls are consistently clear and rarely drop, even with subpar Wi-Fi. Users highlight the seamless integration with various devices and platforms, making it easy to use Google Voice like a regular phone. They find the sound quality comparable to traditional landline services and value the secure and low-latency nature of the calls. Some note that the quality can vary depending on the internet connection. Of the 36 Google Voice users who gave detailed accounts of their use of Online Voice Transmission, 100% rated this feature as important or highly important.


VoIP connection

Reviewers highlight the reliability and clarity of Google Voice's VoIP connection. They appreciate that calls remain connected and clear, even when the internet connection is slow. Users value the ability to make calls without revealing their personal numbers and find the VoIP connection useful for both business and personal use. They report minimal issues with call drops or interference, though some mention occasional problems with device compatibility. Overall, they find the VoIP connection dependable and easy to set up. Of the 59 Google Voice users who gave detailed accounts of their use of VoIP Connection, 93% rated this feature as important or highly important.


Caller id

Reviewers find Google Voice's caller ID feature helpful for identifying incoming calls and managing spam. They appreciate the ability to customize caller ID settings to display their business name or hide their number. Users report that the caller ID effectively identifies most callers and spam, though some experience inconsistencies with unknown numbers. They value the integration with Google Contacts, which simplifies contact management. However, a few users wish for more accurate and consistent caller ID information. Of the 71 Google Voice users who gave detailed accounts of their use of Caller ID, 92% rated this feature as important or highly important.


All Google Voice features

Features rating:

Call center management
Call conferencing
Call screening
Contact management
For cloud phone systems
Ring Groups
Voice mail
Voicemail transcription
VoIP

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Google Voice pricing

Value for money rating:

Pricing plans

Pricing details:

Free plan
Free trial
Subscription

Starter

10

/user

Per month

Features included:

  • 24/7 Support
  • Call Forwarding
  • Free Calling to Canada From the US
  • Free Calling to the US From Any Country
  • Google Calendar Integration
  • Google Fi Compatible
  • Google Meet Integration
  • Mobile Apps : Android and Ios
  • Service Level Agreement
  • Unlimited SMS in the US
  • Up to 10 Domestic Locations Are Allowed
  • Up to 10 Number of Users Are Allowed
  • Usage and Activity Reporting
  • Voicemail Transcription
  • Web Application

Standard

20

/user

Per month

Features included:

  • 24/7 Support
  • Call Forwarding
  • Desk Phone Support
  • Ediscovery
  • Free Calling to Canada From the US
  • Free Calling to the US From Any Country
  • Google Calendar Integration
  • Google Fi Compatible
  • Google Meet Integration
  • Mobile Apps : Android and Ios
  • Multi Level Auto Attendant
  • Ring Groups
  • Service Level Agreement
  • Unlimited Domestic Locations Are Allowed
  • Unlimited Number of Users Are Allowed
  • Unlimited SMS in the US
  • Usage and Activity Reporting
  • Voicemail Transcription
  • Web Application

Premier

30

/user

Per month

Features included:

  • 24/7 Support
  • Advanced Reporting
  • Call Forwarding
  • Data Regions
  • Desk Phone Support
  • Ediscovery
  • Free Calling to Canada From the US
  • Free Calling to the US From Any Country
  • Google Calendar Integration
  • Google Fi Compatible
  • Google Meet Integration
  • Mobile Apps : Android and Ios
  • Multi Level Auto Attendant
  • Ring Groups
  • Service Level Agreement
  • Unlimited Domestic Locations Are Allowed
  • Unlimited International Locations Are Allowed
  • Unlimited Number of Users Are Allowed
  • Unlimited SMS in the US
  • Usage and Activity Reporting
  • Voicemail Transcription
  • Web Application

User opinions about Google Voice price and value

Value for money rating:

To see what individual users think of Google Voice's price and value, check out the review snippets below.

“It's a free phone number I always have access to no matter what and it's a simple way to always have a second phone number so I can separate my calls.”
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Nava B.

Owner

“The things that I like the most about Google voice is the option of having another phone number from my same phone for free.”
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Alexander G.

Head Photographer and owner

Google Voice integrations (2)

Integrations rated by users

We looked at 717 user reviews to identify which products are mentioned as Google Voice integrations and how users feel about them.

Gmail logo
Gmail

Integration rating: 4.8 (19)

Google Meet logo
Google Meet

Integration rating: 4.9 (13)

Integration rating: 5.0 (7)

Integration rating: 4.6 (6)

I need my statuses updated when I am in meetings

DL

Dorle L.

Global Payroll Administrator

Integration rating: 5.0 (3)

Google Docs logo
Google Docs

Integration rating: 5.0 (2)

Google Voice support options

Typical customers

Freelancers
Small businesses
Mid size businesses
Large enterprises

Platforms supported

Web
Android
iPhone/iPad

Support options

FAQs/Forum

Google Voice FAQs

Q. What is Google Voice used for?

The Google Voice call management software is a complete low cost solution for managing your telephone calls through Gmail that enables you to log calls, screen calls, create logs and circles, block callers are perform regular telephone functionalities. Google Voice comes with a mobile application and a responsive interface for desktop and tablet to ensure you have a full view of your contacts and keypad for dialing out. Google Voice provide online forum support and have over ten tutorial videos available to help you get set up and keep you aware of developments.

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