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Hello Customer Logo

Customer experience management & analysis

Table of Contents

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Hello Customer - 2026 Pricing, Features, Reviews & Alternatives

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Hello Customer overview

What is Hello Customer?

Hello Customer: the AI-powered Voice of Customer platform to collect, centralize and analyze feedback, prioritize actions and confidently take business-critical decisions.

-AI analysis with the highest precision and deepest level of detail, out of the box and in real-time.

-Launch your feedback program in weeks, not months

-Get actionable insights in no time

-Enrich and segment your feedback data

Discover how we help brands like Bridgestone, Holland & Barrett and TotalEnergies prioritize the right CX projects.

Key benefits of using Hello Customer

- We integrate with your CRM, ticketing- , UX- & many other tools.
- Industry-leading accuracy and depth of analysis
- Community-trained AI engine: insights from day one
- Fast implementation & easy to use
- Surveys & analysis available in all EU languages
- GDPR & ISO27001 compliant. EU Servers.

Starting price

1800per feature /
per month

Alternatives

with better value for money

Hello Customer’s user interface

Ease of use rating:

Hello Customer reviews

Overall rating

4.3

/5

8

Positive reviews

88

%

Rating breakdown
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend8.5/10
Rating distribution

5

4

3

2

1

3

4

1

0

0

Hello Customer's key features

Most critical features, based on insights from Hello Customer users:

Data import/export
Survey builder
Reporting/Analytics
Third-Party integrations
Segmentation
Customizable fields

All Hello Customer features

Features rating:

Data analysis tools
Customizable questions
NPS survey structure
Text analysis
Sentiment analysis
Widgets
Real-Time notifications
Real-Time data
Real-Time analytics
Ratings/Reviews
Question library
Question branching
Quantitative Analysis
Qualitative Comparative Analysis
Pulse surveys
Predictive analytics
Performance metrics
Part of speech tagging
Optical character recognition
Offline response collection
NPS of employees
NPS of customers
Negative feedback management
Customizable reports
Website integration
Visual analytics
URL customization
Trend analysis
Topic classification
Text fields
Template management
Tagging
Surveys & feedback
Survey/Poll management
Statistical analysis
SSL security
Speech recognition
SMS messaging
Site intercept survey
Search/Filter
Response validation
Reporting & statistics
Reminders
Real-Time reporting
Customizable forms
Customizable branding
Customer segmentation
Customer experience management
CSAT survey structure
CRM
Conditional logic
Complaint monitoring
Commenting/Notes
Collaboration tools
Chat/Messaging
CES survey structure
Categorization/Grouping
API
Anonymous feedback
Annotations
Alerts/Notifications
AI/Machine learning
Activity dashboard
Access controls/permissions
Multiple data sources
Multi-Language
Multi-Channel distribution
Multi-Channel data collection
Multi-Channel communication
Monitoring
Mobile survey
Machine learning
Knowledge management
Feedback management
Event triggered actions
Engagement tracking
Email reminders
Email management
Drag & drop
Data visualization
Data storage management
Data extraction
Data collection
Dashboard
Customizable templates

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Hello Customer pricing

Value for money rating:

Starting from

1800

Per month

Per Feature

Pricing details
Subscription
Free trial
Free plan
Pricing range

User opinions about Hello Customer price and value

Value for money rating:

Hello Customer integrations (7)

Hello Customer support options

Typical customers

Freelancers
Small businesses
Mid size businesses
Large enterprises

Platforms supported

Web
Android
iPhone/iPad

Support options

Email/Help Desk
FAQs/Forum
Knowledge Base
Phone Support

Training options

In Person
Documentation
Live Online
Webinars
Videos

Hello Customer FAQs

Q. What type of pricing plans does Hello Customer offer?

Hello Customer has the following pricing plans:
Starting from: €1800.00/month
Pricing model: Subscription

These products have better value for money


Q. Who are the typical users of Hello Customer?

Hello Customer has the following typical customers:
Large Enterprises, Mid Size Business, Public Administrations, Small Business


Q. What languages does Hello Customer support?

Hello Customer supports the following languages:
Dutch, English, French, German, Spanish


Q. Does Hello Customer offer an API?

Yes, Hello Customer has an API available for use.


Q. What other apps does Hello Customer integrate with?

Hello Customer integrates with the following applications:
Hotjar, Pointerpro, Zapier, Freshdesk, Salesforce Platform, Snowflake, Zendesk Suite


Q. What level of support does Hello Customer offer?

Hello Customer offers the following support options:
Email/Help Desk, FAQs/Forum, Knowledge Base, Phone Support

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