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SurveyLab Pricing, Features, Reviews and Alternatives

SurveyLab product overview

What is SurveyLab?

SurveyLab is professional survey software for any size of business, non-government organizations and professionals. SuveyLab is survey tool that facilitates custom survey creation, automates the response collection process, and provides real-time reporting and analytics. Suitable for businesses within market research, customer experience, digital, sales or employee insights, SurveyLab can be used collaboratively for any size team.

Key benefits of using SurveyLab

Design custom online surveys in seconds with an unlimited number of questions.

Surveys can be optimized for laptops, PCs, tablets, and smartphones so that surveys can be completed on the go.

Custom branding can be added to all surveys including logos, colors, custom redirects, and fonts.

Responses can be collected from a range of channels including email, SMS, web widgets, Facebook, Twitter, and more.

Users can ensure data security with HTTPS / SSL encryption, and password protected surveys.

Typical customers

Freelancers

Small businesses

Mid size businesses

Large enterprises

Platforms supported

Web

Android

iPhone/iPad

Support options

Knowledge Base

Email/Help Desk

Chat

FAQs/Forum

24/7 (Live rep)

Phone Support

Training options

Videos

Live Online

Webinars

In Person

Documentation

SurveyLab pricing information

Value for money

4.8

Starting from

/momonth

Per Feature

Pricing options

Free plan

Subscription

Free trial

Pricing range

start trial view pricing plans

Value for money contenders

SurveyLab

Value for money

SurveyLab features

Functionality

4.8

Total Features118 11 categories

Most valued features by users

Reporting/Analytics

API

Email Marketing

Reporting & Statistics

Alerts/Notifications

Third Party Integrations

Data Import/Export

Mobile Access

SurveyLab users reviews

Overall rating

4.9

Positive reviews

100%

Write a review

Rating breakdown

Value for money
Ease of use
Features
Customer support
Likelihood to recommend9.49/10

Rating distribution

Pros

They were fantastic about working with us to deliver projects within our budgets, and offered the most competitive pricing of any provider we talked to.

Ruby A.

Great value for money thanks ease of use and ease of multilanguage setup/translation.

Thierry D.

They most i like about Mysurveylab is that they allow you to create a survey very easily and their support team is very responsive.

Waqas S.

Cons

No automatic saving of changes that can be forgotten.

Krystian O.

I am a poor student so I can't afford the full version yet.

Anonymous Reviewer

I had small problem with question number manipulation, it is manageable but took some time. Beside that I do not see any cons.

Krystian W.

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Overall rating contenders

SurveyLab

Overall rating

Krystian W.

Verified reviewer

Used daily for free trial available

Review source

Overall Rating

Value for money
Ease of use
Features
Customer support
Likelihood to recommend9/10

Share this review:

Perfect tool for academic research

Reviewed 4 years ago

Pros

Fast and intuitive user interface allows for an effortless survey creation and speeds up whole process. Very handy data collection possibilities allows to reduce data processing time in the future and provides additional insights.

Cons

I had small problem with question number manipulation, it is manageable but took some time. Beside that I do not see any cons.

Carlos P.

Human Resources, 11-50 employees

Used daily for 1-2 years

Review source

Overall Rating

Value for money
Ease of use
Features
Customer support
Likelihood to recommend10/10

Share this review:

Great Solution & excellent Customer Care

Reviewed 5 months ago

My experience with SurveyLab

Pros

SurveyLab have demonstrated to be a great solution, as well as a terriffic business partner solving our business needs and supporting our business model. They are always flexible and open to help.

Cons

At this moment for our business need we haven´t found any need that have not been fulfilled. There are som we are planning to implement, but SurveyLab is willing to work on them

Benjamin W.

E-Learning, 201-500 employees

Used monthly for free trial available

Review source

Overall Rating

Value for money
Ease of use
Features
Customer support
Likelihood to recommend6/10

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Good alternative to Google Forms

Reviewed 2 years ago

Was looking for an alternative to Google Forms, so as to standout from the crowd, and MySurveyLab did a great job. Was able to craft a 3-question survey in under 20 minutes, with the option to choose between open- and closed-ended questions. Highly recommended for users who do not have access to SurveyMonkey, Google Forms or Typeform due to organization firewall.

Pros

- Standalone software which is not part of Google Suite - Accessible to non-Google account users

Cons

- Pages took a little longer to load over the school wifi network, not sure if it is a bandwidth issue

William I.

Computer Software, self-employed

Used weekly for 6-12 month

Review source

Overall Rating

Value for money
Ease of use
Features
Customer support
Likelihood to recommend9/10

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SurveyLab: excellent product !

Reviewed 2 months ago

It's not difficult to utilize and to sort out. SurveyLab gave a wide scope of choices and an unmistakable outline of the relative multitude of gathered outcomes. I was searching for a choice to Google Structures, in order to champion from the group, and MySurveyLab worked effectively. I had the option to create a 3-question review in less than 20 minutes, with the choice to pick among open-and shut finished inquiries. Enthusiastically suggested for clients who don't approach SurveyMonkey, or Google Structures because of any firewall.

Pros

SurveyLab has exhibited to be an incredible arrangement, just as a terriffic colleague addressing our business needs and supporting our plan of action. They are consistently adaptable and open to help. Quick and instinctive UI, takes into account an easy overview creation and velocities up entire interaction. Extremely convenient information assortment prospects, permits to decrease information handling time later on and gives extra experiences. Independent programming which isn't important for Google Suite, and available to non-Google account clients.

Cons

I had a little issue with question number control, it is sensible yet required some attention. There were a hiccup during the running of the review because of a stage update, which made the survey quit working. Backing fixed this for me rapidly after I brought it up, despite the fact that it was simply by 5-second flash that I saw that the survey wasn't working.

Susanna K.

Research, 1-10 employees

Used daily for free trial available

Review source

Overall Rating

Value for money
Ease of use
Features
Customer support
Likelihood to recommend8/10

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Best survey software for students

Reviewed 2 years ago

It's easy to use and to figure out. It gave a wide range of options and a clear overview of all the collected results.

Pros

The diverse question options this site provides, as well as a structured analysis report. I also loved that this site allowed question-jumps (logic) because most other sites don't offer that for free. Being able to collabortate with other users on a survey was quite nice as well.

Cons

The limit to the results in the free version.

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SurveyLab FAQs and common questions

Q. What type of pricing plans does SurveyLab offer?

SurveyLab has the following pricing plans:
Starting from: $49.00/month
Pricing model: Free, Subscription
Free Trial: Available | (No Credit Card required)

Q. Who are the typical users of SurveyLab?

SurveyLab has the following typical customers:
Freelancers, Large Enterprises, Mid Size Business, Non Profit, Public Administrations, Small Business

Q. What languages does SurveyLab support?

SurveyLab supports the following languages:
Ukrainian, Swedish, Turkish, German, Korean, French, Danish, Czech, Thai, Arabic, Chinese (Traditional), English, Japanese, Spanish, Dutch, Indonesian, Finnish, Irish, Russian, Polish, Hebrew, Hungarian, Norwegian (Bokmal), Italian, Portuguese, Chinese (Simplified)

Q. Does SurveyLab support mobile devices?

SurveyLab supports the following devices:
Android, iPhone, iPad

Q. Does SurveyLab offer an API?

Yes, SurveyLab has an API available for use.

Q. What other apps does SurveyLab integrate with?

SurveyLab integrates with the following applications:
Synerise, Google Analytics, Dropbox Business, FreshMail, Zapier, SALESmanago, Salesforce Sales Cloud, Slack, LiveChat, Mailchimp, Zendesk

Q. What level of support does SurveyLab offer?

SurveyLab offers the following support options:
Knowledge Base, Email/Help Desk, Chat, FAQs/Forum, 24/7 (Live rep), Phone Support