App comparison

Add up to 4 apps below to see how they compare. You can also use the "Compare" buttons while browsing.

Software categories Blog & research About us

GetApp offers objective, independent research and verified user reviews. We may earn a referral fee when you visit a vendor through our links.

Our commitment

Independent research methodology

Our researchers use a mix of verified reviews, independent research, and objective methodologies to bring you selection and ranking information you can trust. While we may earn a referral fee when you visit a provider through our links or speak to an advisor, this has no influence on our research or methodology.

Learn more

How GetApp verifies reviews

GetApp carefully verified over 2 million reviews to bring you authentic software experiences from real users. Our human moderators verify that reviewers are real people and that reviews are authentic. They use leading tech to analyze text quality and to detect plagiarism and generative AI.

Learn more

How GetApp ensures transparency

GetApp lists all providers across its website—not just those that pay us—so that users can make informed purchase decisions. GetApp is free for users. Software providers pay us for sponsored profiles to receive web traffic and sales opportunities. Sponsored profiles include a link-out icon that takes users to the provider’s website.

Learn more

SurveyLab

Survey software and questionnaire tool

SurveyLab - 2025 Pricing, Features, Reviews & Alternatives

Table of Contents

What is SurveyLab?

SurveyLab is professional survey software for any size of business, non-government organizations, and professionals. SuveyLab is a survey tool that facilitates custom survey creation, automates the response collection process, and provides real-time reporting and analytics. Suitable for businesses within market research, customer experience, digital, sales, or employee insights, SurveyLab can be used collaboratively for any size team.

SurveyLab understands the power of teamwork and users can work in a team, assign roles, and access rights for surveys and tests. The cloud-based app provides HTTPS / SSL surveys encryption, password strength verification, security policy management, and event logs so that businesses can track operations on your account and ensure security.

Any type of device can be used for SurveyLab surveys including pc, laptop, tablet, or mobile. Full

responsiveness of surveys enables automatic adaptation to device screen of any proportions. The cloud-based app also supports a range of languages, including right-to-left written languages like Arabic, Hebrew, or Persian (Farsi).

21 different question types are available in SurveyLab, including advanced ones like Matrix, NPS / NPS2, rating, upload file, hot spots, or heat maps in order to help businesses create custom forms adapted to their needs. Users are able to adjust survey themes to their branding. They can choose survey colours, fonts, buttons to meet business needs. Logos can also be added, as well as redirections and custom survey URL.

With SurveyLab you can analyze survey results in real-time, create cross-tab reports, compare segments, filter and download results in any format (CSV, Excel, SPSS, PDF, PowerPoint).

SurveyLab provides access to one of the biggest online survey panels, with over 100 million panellists in 150 countries including Cint, Research Now, MyPanelLab and iWadi to deliver the best sample quality.

Benefits of using SurveyLab

Design custom online surveys in seconds with an unlimited number of questions.

Surveys can be optimized for laptops, PCs, tablets, and smartphones so that surveys can be completed on the go.

Custom branding can be added to all surveys including logos, colours, custom redirects, and fonts.

Responses can be collected from a range of channels including email, SMS, web widgets, Facebook, Twitter, and more.

Users can ensure data security with HTTPS / SSL encryption, and password protected surveys.

Starting from

Per month

Alternatives with better value for money

SurveyLab's key features

Most critical features, based on insights from SurveyLab users:

Reporting/Analytics

5.0

(5)

Survey Builder

5.0

(5)

Data Import/Export

5.0

(3)

Email Marketing

4.0

(3)

Skip Logic

5.0

(3)

Question Library

5.0

(2)

All SurveyLab features

Features rating:

4.7

(61)

Response Validation

5.0

(2)

Data Analysis Tools

5.0

(5)

Panel Management

5.0

(1)

Support Audio/Images/Video

5.0

(1)

Surveys & Feedback

5.0

(1)

Benchmarking

5.0

(1)

Response Quotas

5.0

(3)

Question Piping

3.0

(2)

Question Branching

5.0

(3)

Multi-Channel Distribution

5.0

(2)

Offline Response Collection

5.0

(1)

Online Polling

(0)

Online Tests

(0)

Reporting & Statistics

(0)

Reminders

(0)

Real-Time Reporting

(0)

Real-Time Notifications

(0)

Real-Time Data

(0)

Real-Time Analytics

(0)

Ratings/Reviews

(0)

Rater Selection

(0)

Randomization

5.0

(1)

Paper-Based

(0)

Quizzes

(0)

Performance Metrics

5.0

(1)

Presentation Tools

(0)

Progress Tracking

(0)

Quantitative Analysis

(0)

Qualitative Comparative Analysis

(0)

Q&A Management

(0)

Pulse Surveys

(0)

Word Clouds

(0)

Widgets

(0)

Weighted Questions

(0)

Website Integration

(0)

Visual Analytics

(0)

User Research Analysis

(0)

URL Customization

5.0

(1)

Trend Analysis

(0)

Time Limits

(0)

Third-Party Integrations

5.0

(1)

Text Fields

(0)

Text Analysis

(0)

Test Scheduling

(0)

Template Management

(0)

Tagging

(0)

Survey/Poll Management

(0)

Statistical Analysis

(0)

SSL Security

(0)

Social Media Integration

(0)

SMS Messaging

(0)

Site Intercept Survey

(0)

Single Sign On

(0)

Self Service Portal

(0)

Self Assessment

(0)

Segmentation

(0)

Search/Filter

(0)

Customizable Templates

3.7

(3)

Customizable Reports

(0)

Customizable Questions

(0)

Customizable Forms

(0)

Customizable Fields

(0)

Customizable Branding

(0)

Customer Segmentation

(0)

Customer Database

(0)

CSAT Survey Structure

(0)

CRM

(0)

Conditional Logic

(0)

Complaint Monitoring

(0)

Communication Management

(0)

Commenting/Notes

(0)

Collaboration Tools

(0)

Churn Management

(0)

CES Survey Structure

(0)

Campaign Management

(0)

Automatic Grading

(0)

Autofill

(0)

Assessment Management

(0)

API

(0)

Anonymous Feedback

(0)

Annotations

(0)

Alerts/Notifications

(0)

Access Controls/Permissions

(0)

360 Degree Feedback

(0)

Offline Access

(0)

NPS Survey Structure

(0)

NPS of Employees

(0)

NPS of Customers

(0)

Negative Feedback Management

(0)

Multiple User Accounts

(0)

Multiple Question Types

(0)

Multimedia Support

(0)

Multi-Language

(0)

Multi-Channel Data Collection

(0)

Multi-Channel Communication

(0)

Mobile Survey

(0)

Mobile Access

(0)

Mixed Methods Research

(0)

Live Results Sharing

(0)

Individual Development Plans

(0)

Full Text Search

(0)

Forms Creation & Design

(0)

Feedback Management

(0)

Face-to-Face

(0)

Event Triggered Actions

(0)

Email Reminders

(0)

Email Management

5.0

(1)

Email Distribution

(0)

Drag & Drop

(0)

Data Visualization

(0)

Dashboard

(0)

SurveyLab alternatives

SurveyLab

4.9

(61)

Starting from

Per month

Free trial

Free version

Ease of Use

4.8

Features

4.7

Value for Money

4.8

Customer Support

4.8

Jotform

4.7

(2.3K)

visit website

Starting from

Per month

Free trial

Free version

Ease of Use

4.7

Features

4.6

Value for Money

4.5

Customer Support

4.4

SurveyLegend

4.6

(952)

visit website

Starting from

Per month

Free trial

Free version

Ease of Use

4.7

Features

4.5

Value for Money

4.3

Customer Support

4.4

Birdeye

4.7

(665)

visit website

Starting from

No pricing info

Free trial

Free version

Ease of Use

4.7

Features

4.6

Value for Money

4.5

Customer Support

4.6

SurveyLab pricing

Value for money:

4.8

Starting from

Per month

Flat Rate

Pricing details

Subscription

Free trial

Free plan

Pricing range

view pricing plans

SurveyLab integrations (16)

SurveyLab support options

Typical customers

Freelancers

Small businesses

Mid size businesses

Large enterprises

Platforms supported

Web

Android

iPhone/iPad

Support options

Knowledge Base

Email/Help Desk

Chat

FAQs/Forum

24/7 (Live rep)

Phone Support

Training options

Videos

Live Online

Webinars

In Person

Documentation

SurveyLab reviews

Overall rating

4.9

Positive reviews

100

Rating breakdown

Value for money
Ease of use
Features
Customer support
Likelihood to recommend9.34/10

Rating distribution

Pros

Quite frankly this is the best solution I came across so far. This tool is easy to utilize and the surveys are perfectly customized to mobile devices.

Marek M.

Developer

Great value for money thanks ease of use and ease of multilanguage setup/translation.

Thierry D.

Director Strategic Alliances & Projects

They most i like about Mysurveylab is that they allow you to create a survey very easily and their support team is very responsive.

Waqas S.

Ceo

Cons

No automatic saving of changes that can be forgotten.

Krystian O.

CEO

I am a poor student so I can't afford the full version yet.

Verified reviewer

Anonymity request

I had small problem with question number manipulation, it is manageable but took some time. Beside that I do not see any cons.

Krystian W.

Read all reviews

SurveyLab FAQs

Q. What type of pricing plans does SurveyLab offer?

SurveyLab has the following pricing plans:
Starting from: $49.00/month
Pricing model: Free, Subscription
Free Trial: Available | (No Credit Card required)

These products have better value for money

Q. Who are the typical users of SurveyLab?

SurveyLab has the following typical customers:
Freelancers, Large Enterprises, Mid Size Business, Non Profit, Public Administrations, Small Business

Q. What languages does SurveyLab support?

SurveyLab supports the following languages:
Ukrainian, Swedish, Turkish, German, Korean, French, Danish, Czech, Thai, Arabic, Chinese (Traditional), English, Japanese, Spanish, Dutch, Indonesian, Finnish, Irish, Russian, Polish, Hebrew, Hungarian, Norwegian (Bokmal), Italian, Portuguese, Chinese (Simplified), Bulgarian, Catalan, Croatian, Estonian, Greek, Hindi, Latvian, Lithuanian, Romanian, Serbian (Cyrillic), Slovak, Slovenian, Vietnamese

Q. Does SurveyLab support mobile devices?

SurveyLab supports the following devices:
Android, iPad, iPhone

Q. Does SurveyLab offer an API?

Yes, SurveyLab has an API available for use.

Q. What other apps does SurveyLab integrate with?

SurveyLab integrates with the following applications:
Synerise, Google Analytics 360, Dropbox Business, FreshMail, TRAFFIT, PrestaShop, Zapier, SALESmanago Marketing Automation, Google Drive, Dynata Insights Platform, Salesforce Sales Cloud, Slack, LiveChat, Mailchimp, Intercom, Zendesk Suite

Q. What level of support does SurveyLab offer?

SurveyLab offers the following support options:
Knowledge Base, Email/Help Desk, Chat, FAQs/Forum, 24/7 (Live rep), Phone Support