MySurveyLab Pricing, Features, Reviews & Comparison of Alternatives


Survey software and questionnaire tool

4.92/5 (26 reviews)

MySurveyLab overview

MySurveyLab is professional survey software for any size of business, non-government organizations and professionals. MySuveyLab is survey tool that facilitates custom survey creation, automates the response collection process, and provides real-time reporting and analytics. Suitable for businesses within market research, customer experience, digital, sales or employee insights, MySurveyLab can be used collaboratively for any size team.

MySurveyLab understand the power of teamwork and users can work in a team, assign roles and access rights for surveys and tests. The cloud-based app provides HTTPS / SSL surveys encryption, password strength verification, security policy management and event logs so that businesses can track operations on your account and ensure security.

Any type of devices can be used for MySurveyLab surveys including pc, laptop, tablet or mobile. Full
responsiveness of surveys enables automatic adaptation to device screen of any proportions. The cloud-based app also supports a range of languages, including right-to-left written languages like Arabic, Hebrew or Persian (Farsi).

21 different question types are available in MySurveyLab, including advanced ones like Matrix, NPS / NPS2, rating, upload file, hot spots or heat maps in order to help businesses create custom forms adapted to their needs. Users are able to adjust survey themes to their branding. They can choose survey colours, fonts, buttons to meet business needs. Logos can also be added, as well as redirections and custom survey URL.

With MySurveyLab you can analyze survey results in a real-time, create cross-tab reports, compare segments, filter and download results in any format (CSV, Excel, SPSS, PDF, PowerPoint).

MySurveyLab provides access to one of the biggest online survey panels, with over 50 million panellist in 80 countries including Cint, Research Now, MyPanelLab and iWadi to deliver the best sample quality.


Starting from
Pricing options
Value for money
View Pricing Plans


Business size



United States, Asia, Australia, Canada, China and 7 other markets, Europe, Germany, India, Japan, Latin America, Middle-East and Africa, United Kingdom

Supported languages

English, Arabic, Chinese (Simplified), Chinese (Traditional), Czech and 21 other languages, Danish, Dutch, Finnish, French, German, Hebrew, Hungarian, Indonesian, Irish, Italian, Japanese, Korean, Norwegian, Polish, Portuguese, Russian, Spanish, Swedish, Thai, Turkish, Ukrainian
MySurveyLab screenshot: List of surveysmysurveylab create surveyMySurveyLab screenshot: Survey exampleMySurveyLab screenshot: Custom skinsMySurveyLab screenshot: Mobile optimized surveysMySurveyLab screenshot: Thank you page with redirection MySurveyLab screenshot: Search surveysMySurveyLab screenshot: Question typesMySurveyLab screenshot: Custom answer fields

MySurveyLab reviews


Very good

Value for money
Ease of use
Customer support
Marcin Popiel

Strongly recommend

Used weekly for 6-12 months
Reviewed 2016-11-03
Review Source: Capterra

I'm using for a couple of months and I must admit that - in my opinion - this portal is just great. It has very user-friendly interface, it is easy to use and has various professional functions. Additionally, every time when I'm having some questions I'm in touch with mySurveyLab support team and I'm always getting quick reply and needed help from this department. This is very important because thanks to this I don't have any fear of creating new surveys and conducting new researches because I know that support team from is going to help me and solve my problems. Many thanks to Mr Jakub for his patience and knowledge. I strongly recommend!- great support team - various functions - low price - professional statistics in different file formats

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Jakob Larsen

Great mobile app for offline survey collection

Used weekly for 2+ years
Reviewed 2018-02-04
Review Source: Capterra

The software is very easy to use. I can quickly create a survey and collect feedback. It became almost as important tool in our organization as Excel or PowerPoint.Great mobile app for offline data collection. The tool just does the job. I can collect feedback from the remote locations, where the Internet connection sometimes is a big problem. This feature is a life saver.

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Krystian Wasilewski

Perfect tool for academic research

Used daily for free trial
Reviewed 2017-09-22
Review Source: GetApp

Fast and intuitive user interface allows for an effortless survey creation and speeds up whole process. Very handy data collection possibilities allows to reduce data processing time in the future and provides additional insights.

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Artur Pruszko

mySurveyLab - flexible and very intuitive tool

Reviewed 2016-06-15
Review Source: Capterra

mySurveyLab offers a very well prepare suite that contain questioner creation, communication with respondents and statistic tool. mySurveyLab has helped us a lot to run smoothly and efficiently feedback exercises and collect data in many projects we run for our clients. mySurveyLab is easy to use and very intuitive tool

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Princess Swan

Using MySurveyLab

Used weekly for 6-12 months
Reviewed 2018-02-08
Review Source: Software Advice

I like that MySurveyLab is device-agnostic, so I can use it on any device that accesses the internet. Another great thing about it is that there are many languages to choose from, even rarer ones like Arabic! It also integrates with many CRM tools, which is a plus.

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MySurveyLab pricing

Starting from
Pricing options
Free trial
View Pricing Plans

MySurveyLab provides subscription plans to suit everyone needs. Prices range from $19-$149 a month. Students get 50% off. Test any plan for 14 days for FREE.

Starter: $19/month includes 1000 responses per month.

Standard (for small companies): $39/month includes 2500 responses per month.

Professional (for professionals and mid-size companies): $149/month includes 7000 responses per month.

Enterprise plans are also available with unlimited responses included. Contact MySurveyLab for a pricing quote.

MySurveyLab features

Automatic Notifications
Automatic Reminders
CRM Integration
Contact Database
Custom Fields
Customizable Branding
Data Import/Export
Email Integration
Social Media Integration
Third Party Integration

Activity Dashboard (182 other apps)
Activity Tracking (132 other apps)
Calendar Management (157 other apps)
Customer Database (126 other apps)
Customizable Reporting (135 other apps)
Customizable Templates (135 other apps)
Electronic Payments (118 other apps)
Mobile Integration (121 other apps)
Reporting & Statistics (181 other apps)

Additional information for MySurveyLab

Key features of MySurveyLab

  • Online and mobile surveys, questionnaires, tests and forms
  • Complete survey branding control
  • Advanced response collection (email, web, popup, web widget)
  • Real-time reports
  • Multi-language support (right-to-left, Unicode)
  • Export survey results (SPSS, Excel, PDF, PowerPoint, csv)
  • Advanced skip logic
  • Enhanced security (HTTPS/SSL)
  • QR Codes
  • Multi-user support
  • Mobile surveys
  • Cross tab reports
  • Zendesk integration
  • Slack integration
  • SMS surveys
  • 360 degree feedback
  • Application integration
  • Automatic notifications
  • Automatic reminders
  • Branching
  • Contact database
  • Content filtering
  • CRM integration
  • Custom forms
  • Customizable branding
  • Email integration
  • Email notifications
  • Market research
  • Multi-language
  • Multiple user accounts
  • Process control
  • Real time analytics
  • Real time reporting
  • SMS integration
  • Social media integration
  • SSL security
  • Third party integration
  • Trend analysis
  • Website integration
  • Survey management
  • Feedback collection
  • Authentication
  • Data import/export
  • Drag & drop interface
  • Customizable questions
  • Question library
  • Event triggered actions
  • Custom fields
  • Surveys & feedback
  • Filtered views
  • Graphical data presentation
  • Email invitations & reminders
  • Multi-channel distribution
  • Collaboration tools
  • Conditional logic
  • Feedback automation
View All Features


Design custom online surveys in seconds with an unlimited number of questions.

Surveys can be optimized for laptops, PCs, tablets, and smartphones so that surveys can be completed on the go.

Custom branding can be added to all surveys including logos, colors, custom redirects, and fonts.

Responses can be collected from a range of channels including email, SMS, web widgets, Facebook, Twitter, and more.

Users can ensure data security with HTTPS / SSL encryption, and password protected surveys.