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SurveyLab Pricing, Features, Reviews and Alternatives

SurveyLab product overview

What is SurveyLab?

SurveyLab is professional survey software for any size of business, non-government organizations and professionals. SuveyLab is survey tool that facilitates custom survey creation, automates the response collection process, and provides real-time reporting and analytics. Suitable for businesses within market research, customer experience, digital, sales or employee insights, SurveyLab can be used collaboratively for any size team.

Key benefits of using SurveyLab

  • Design custom online surveys in seconds with an unlimited number of questions.

  • Surveys can be optimized for laptops, PCs, tablets, and smartphones so that surveys can be completed on the go.

  • Custom branding can be added to all surveys including logos, colors, custom redirects, and fonts.

  • Responses can be collected from a range of channels including email, SMS, web widgets, Facebook, Twitter, and more.

  • Users can ensure data security with HTTPS / SSL encryption, and password protected surveys.
  • Typical customers

    Freelancers
    Small businesses
    Mid size businesses
    Large enterprises

    Platforms supported

    Web
    Android
    iPhone/iPad

    Support options

    Knowledge Base
    Email/Help Desk
    Chat
    FAQs/Forum
    24/7 (Live rep)
    Phone Support

    Training options

    Videos
    Live Online
    Webinars
    In Person
    Documentation

    SurveyLab pricing information

    Value for money

    4.8

    /5

    49

    Starting from

    $

    49

    /momonth
    Per Feature

    Pricing options

    Free plan
    Subscription
    Free trial
    Pricing range

    Value for money contenders

    SurveyLab features

    Functionality

    4.8

    /5

    49
    Total Features118 11 categories

    Most valued features by users

    Reporting/Analytics
    API
    Email Marketing
    Reporting & Statistics
    Alerts/Notifications
    Third Party Integrations
    Data Import/Export
    Mobile Access

    Functionality contenders

    SurveyLab users reviews

    Overall rating

    4.9

    /5

    49

    Positive reviews

    100%

    Write a review
    Rating breakdown
    • Value for money
    • Ease of use
    • Features
    • Customer support
    • Likelihood to recommend9.49/10
    Rating distribution

    5

    4

    3

    2

    1

    44

    5

    0

    0

    0

    Pros
    They were fantastic about working with us to deliver projects within our budgets, and offered the most competitive pricing of any provider we talked to.

    RA

    Ruby A.

    Great value for money thanks ease of use and ease of multilanguage setup/translation.

    Thierry D.

    They most i like about Mysurveylab is that they allow you to create a survey very easily and their support team is very responsive.

    Waqas S.

    Cons
    No automatic saving of changes that can be forgotten.

    KO

    Krystian O.

    I am a poor student so I can't afford the full version yet.

    AR

    Anonymous Reviewer

    I had small problem with question number manipulation, it is manageable but took some time. Beside that I do not see any cons.

    Krystian W.

    Overall rating contenders

    Overall Rating
    • Value for money
    • Ease of use
    • Features
    • Customer support
    • Likelihood to recommend9/10

    Share this review:

    Perfect tool for academic research

    Reviewed 4 years ago
    Pros

    Fast and intuitive user interface allows for an effortless survey creation and speeds up whole process. Very handy data collection possibilities allows to reduce data processing time in the future and provides additional insights.

    Cons

    I had small problem with question number manipulation, it is manageable but took some time. Beside that I do not see any cons.

    Overall Rating
    • Value for money
    • Ease of use
    • Features
    • Customer support
    • Likelihood to recommend10/10

    Share this review:

    Great Solution & excellent Customer Care

    Reviewed 5 months ago

    My experience with SurveyLab

    Pros

    SurveyLab have demonstrated to be a great solution, as well as a terriffic business partner solving our business needs and supporting our business model. They are always flexible and open to help.

    Cons

    At this moment for our business need we haven´t found any need that have not been fulfilled. There are som we are planning to implement, but SurveyLab is willing to work on them

    Overall Rating
    • Value for money
    • Ease of use
    • Features
    • Customer support
    • Likelihood to recommend6/10

    Share this review:

    Good alternative to Google Forms

    Reviewed 2 years ago

    Was looking for an alternative to Google Forms, so as to standout from the crowd, and MySurveyLab did a great job. Was able to craft a 3-question survey in under 20 minutes, with the option to choose between open- and closed-ended questions. Highly recommended for users who do not have access to SurveyMonkey, Google Forms or Typeform due to organization firewall.

    Pros

    - Standalone software which is not part of Google Suite - Accessible to non-Google account users

    Cons

    - Pages took a little longer to load over the school wifi network, not sure if it is a bandwidth issue

    Overall Rating
    • Value for money
    • Ease of use
    • Features
    • Customer support
    • Likelihood to recommend9/10

    Share this review:

    SurveyLab: excellent product !

    Reviewed 2 months ago

    It's not difficult to utilize and to sort out. SurveyLab gave a wide scope of choices and an unmistakable outline of the relative multitude of gathered outcomes. I was searching for a choice to Google Structures, in order to champion from the group, and MySurveyLab worked effectively. I had the option to create a 3-question review in less than 20 minutes, with the choice to pick among open-and shut finished inquiries. Enthusiastically suggested for clients who don't approach SurveyMonkey, or Google Structures because of any firewall.

    Pros

    SurveyLab has exhibited to be an incredible arrangement, just as a terriffic colleague addressing our business needs and supporting our plan of action. They are consistently adaptable and open to help. Quick and instinctive UI, takes into account an easy overview creation and velocities up entire interaction. Extremely convenient information assortment prospects, permits to decrease information handling time later on and gives extra experiences. Independent programming which isn't important for Google Suite, and available to non-Google account clients.

    Cons

    I had a little issue with question number control, it is sensible yet required some attention. There were a hiccup during the running of the review because of a stage update, which made the survey quit working. Backing fixed this for me rapidly after I brought it up, despite the fact that it was simply by 5-second flash that I saw that the survey wasn't working.

    Overall Rating
    • Value for money
    • Ease of use
    • Features
    • Customer support
    • Likelihood to recommend8/10

    Share this review:

    Best survey software for students

    Reviewed 2 years ago

    It's easy to use and to figure out. It gave a wide range of options and a clear overview of all the collected results.

    Pros

    The diverse question options this site provides, as well as a structured analysis report. I also loved that this site allowed question-jumps (logic) because most other sites don't offer that for free. Being able to collabortate with other users on a survey was quite nice as well.

    Cons

    The limit to the results in the free version.

    SurveyLab FAQs and common questions

    SurveyLab has the following pricing plans:
    Starting from: $49.00/month
    Pricing model: Free, Subscription
    Free Trial: Available | (No Credit Card required)


    SurveyLab has the following typical customers:
    Freelancers, Large Enterprises, Mid Size Business, Non Profit, Public Administrations, Small Business


    SurveyLab supports the following languages:
    Ukrainian, Swedish, Turkish, German, Korean, French, Danish, Czech, Thai, Arabic, Chinese (Traditional), English, Japanese, Spanish, Dutch, Indonesian, Finnish, Irish, Russian, Polish, Hebrew, Hungarian, Norwegian (Bokmal), Italian, Portuguese, Chinese (Simplified)


    SurveyLab supports the following devices:
    Android, iPhone, iPad


    Yes, SurveyLab has an API available for use.


    SurveyLab integrates with the following applications:
    Synerise, Google Analytics, Dropbox Business, FreshMail, Zapier, SALESmanago, Salesforce Sales Cloud, Slack, LiveChat, Mailchimp, Zendesk


    SurveyLab offers the following support options:
    Knowledge Base, Email/Help Desk, Chat, FAQs/Forum, 24/7 (Live rep), Phone Support

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