App comparison
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Kustomer
Based on GetApp‘s extensive, proprietary database of in-depth, verified user reviews
Modern Customer Service Software For Customer-First Brands
Kustomer Alternatives & Competitors (2026)
Top 7 free alternatives

Zendesk Suite
Based on GetApp‘s extensive, proprietary database of in-depth, verified user reviews
Service-first CRM company that builds support & sales tools


0.2
Value for money
Starting price
0.2
Functionality
Audit Trail
5/5
Customer Complaint Tracking
5/5
Voice Mail
5/5
Top Features
Real-Time Notifications
5/5
Activity Tracking
5/5
Chat/Messaging
5/5

HubSpot CRM
Based on GetApp‘s extensive, proprietary database of in-depth, verified user reviews
CRM and lead management solution


0.1
Value for money
Starting price
0.2
Functionality
For Mac Devices
5/5
Relationship Tracking
5/5
For Financial Institutions
5/5
Top Features
Real-Time Notifications
5/5
Activity Tracking
5/5
Chat/Messaging
5/5

Freshdesk
Based on GetApp‘s extensive, proprietary database of in-depth, verified user reviews
Online helpdesk system and customer service software


Value for money
Starting price
0.3
Functionality
Customer Complaint Tracking
5/5
Drag & Drop
5/5
Case Management
5/5
Top Features
Real-Time Notifications
5/5
Activity Tracking
5/5
Chat/Messaging
5/5

N-central
Based on GetApp‘s extensive, proprietary database of in-depth, verified user reviews
On-premise and hosted RMM software for MSPs


0.5
Value for money
Starting price
0.4
Functionality
Real-Time Data
5/5
Real-Time Updates
5/5
Performance Metrics
5/5
Top Features
Real-Time Notifications
5/5
Activity Tracking
5/5
Chat/Messaging
5/5

TaxCloud
Based on GetApp‘s extensive, proprietary database of in-depth, verified user reviews
Calculate, collect, and file your sales tax with ease.


1.1
Value for money
Starting price
1.2
Functionality
Third-Party Integrations
5/5
Document Management
5/5
Data Import/Export
5/5
Top Features
Real-Time Notifications
5/5
Activity Tracking
5/5
Chat/Messaging
5/5

Fishbowl
Based on GetApp‘s extensive, proprietary database of in-depth, verified user reviews
Simplify, automate, and elevate your inventory management


0.3
Value for money
No pricing info
Starting price
0.5
Functionality
Recurring Orders
5/5
For Retail
5/5
Transportation Management
5/5
Top Features
Real-Time Notifications
5/5
Activity Tracking
5/5
Chat/Messaging
5/5

BOSSDesk
Based on GetApp‘s extensive, proprietary database of in-depth, verified user reviews
BOSSDesk a FrontRunner in Help Desk Software


0.3
Value for money
Starting price
0.2
Functionality
Call Center Management
5/5
Mobile App
5/5
Drag & Drop
5/5
Top Features
Real-Time Notifications
5/5
Activity Tracking
5/5
Chat/Messaging
5/5

Clio
Based on GetApp‘s extensive, proprietary database of in-depth, verified user reviews
Cloud-based legal practice management tool for law firms.


0.1
Value for money
Starting price
0.1
Functionality
Receipt Management
5/5
Archiving & Retention
5/5
Version Control
5/5
Top Features
Real-Time Notifications
5/5
Activity Tracking
5/5
Chat/Messaging
5/5

Salesforce Sales Cloud
Based on GetApp‘s extensive, proprietary database of in-depth, verified user reviews
Cloud-based CRM and sales automation software


0.3
Value for money
Starting price
0.2
Functionality
Drag & Drop
5/5
Purchase Order Management
5/5
Source Tracking
5/5
Top Features
Real-Time Notifications
5/5
Activity Tracking
5/5
Chat/Messaging
5/5

Ringover
Based on GetApp‘s extensive, proprietary database of in-depth, verified user reviews
100% cloud phone for startups and SMEs


0.1
Value for money
Starting price
Functionality
Queue Management
5/5
Call Whispering
5/5
Live Chat
5/5
Top Features
Real-Time Notifications
5/5
Activity Tracking
5/5
Chat/Messaging
5/5

Wasp Asset
Based on GetApp‘s extensive, proprietary database of in-depth, verified user reviews
Easy-to-Use Asset Management Software


Value for money
Starting price
0.3
Functionality
Reporting & Statistics
5/5
GPS
5/5
Third-Party Integrations
5/5
Top Features
Real-Time Notifications
5/5
Activity Tracking
5/5
Chat/Messaging
5/5

Pipedrive
Based on GetApp‘s extensive, proprietary database of in-depth, verified user reviews
Cloud-based CRM solution for salespeople


Value for money
Starting price
0.3
Functionality
Offline Form
5/5
Online Forms
5/5
Inbox Management
5/5
Top Features
Real-Time Notifications
5/5
Activity Tracking
5/5
Chat/Messaging
5/5

Apptivo
Based on GetApp‘s extensive, proprietary database of in-depth, verified user reviews
CRM solution for managing customer accounts


0.3
Value for money
Starting price
0.3
Functionality
Customizable Fields
5/5
For Small Businesses
5/5
Communication Management
5/5
Top Features
Real-Time Notifications
5/5
Activity Tracking
5/5
Chat/Messaging
5/5

Odoo
Based on GetApp‘s extensive, proprietary database of in-depth, verified user reviews
All-in-one open-source business software


0.3
Value for money
Starting price
0.4
Functionality
Commenting/Notes
5/5
Catalog Management
5/5
SKU/UPC Codes
5/5
Top Features
Real-Time Notifications
5/5
Activity Tracking
5/5
Chat/Messaging
5/5

Typeform
Based on GetApp‘s extensive, proprietary database of in-depth, verified user reviews
Build forms at the drop of a prompt


0.2
Value for money
Starting price
0.1
Functionality
Lead Generation
5/5
Employee Onboarding
5/5
Workflow Management
5/5
Top Features
Real-Time Notifications
5/5
Activity Tracking
5/5
Chat/Messaging
5/5


0.4
Value for money
Starting price
0.6
Functionality
Collaboration Tools
5/5
Task Management
5/5
Knowledge Base Management
5/5
Top Features
Real-Time Notifications
5/5
Activity Tracking
5/5
Chat/Messaging
5/5


Value for money
Starting price
0.3
Functionality
Discussions/Forums
5/5
Reporting/Analytics
5/5
Recurring/Subscription Billing
5/5
Top Features
Real-Time Notifications
5/5
Activity Tracking
5/5
Chat/Messaging
5/5


0.6
Value for money
Starting price
0.1
Functionality
Financial Management
5/5
Contact Management
5/5
Bank Reconciliation
5/5
Top Features
Real-Time Notifications
5/5
Activity Tracking
5/5
Chat/Messaging
5/5


Value for money
No pricing info
Starting price
0.2
Functionality
Dues Management
5/5
Lead Capture
5/5
Template Management
5/5
Top Features
Real-Time Notifications
5/5
Activity Tracking
5/5
Chat/Messaging
5/5


Value for money
Starting price
0.2
Functionality
Chat/Messaging
5/5
Alerts/Escalation
5/5
Alerts/Notifications
5/5
Top Features
Real-Time Notifications
5/5
Activity Tracking
5/5
Chat/Messaging
5/5
