GetApp offers objective, independent research and verified user reviews. We may earn a referral fee when you visit a vendor through our links.
Our commitment
Independent research methodology
Our researchers use a mix of verified reviews, independent research, and objective methodologies to bring you selection and ranking information you can trust. While we may earn a referral fee when you visit a provider through our links or speak to an advisor, this has no influence on our research or methodology.
How GetApp verifies reviews
GetApp carefully verified over 2 million reviews to bring you authentic software experiences from real users. Our human moderators verify that reviewers are real people and that reviews are authentic. They use leading tech to analyze text quality and to detect plagiarism and generative AI.
How GetApp ensures transparency
GetApp lists all providers across its website—not just those that pay us—so that users can make informed purchase decisions. GetApp is free for users. Software providers pay us for sponsored profiles to receive web traffic and sales opportunities. Sponsored profiles include a link-out icon that takes users to the provider’s website.
Kustomer
Modern Customer Service Software For Customer-First Brands
Last updated: October 2024
Kustomer Alternatives & Competitors
Top 1 free alternatives
Total
75
179
97
features in common
75
features in common
Zendesk Suite user ratings
Top features
Audit Trail
Customer Complaint Tracking
Voice Mail
Kustomer user ratings
Top features
Real-Time Notifications
Activity Tracking
Multi-Channel Communication
Pricing
Starting from
$55/month
Value for money
What users say about Zendesk Suite's value for money
Total
66
112
97
features in common
66
features in common
Freshdesk user ratings
Top features
Problem Management
Customer Complaint Tracking
Drag & Drop
Kustomer user ratings
Top features
Real-Time Notifications
Activity Tracking
Multi-Channel Communication
Pricing
Starting from
$15/month
Value for money
What users say about Freshdesk's value for money
Total
80
158
97
features in common
80
features in common
Zoho Desk user ratings
Top features
Customer History
Workflow Configuration
SMS Messaging
Kustomer user ratings
Top features
Real-Time Notifications
Activity Tracking
Multi-Channel Communication
Pricing
Starting from
$14/month
Value for money
What users say about Zoho Desk's value for money
Total
80
188
97
features in common
80
features in common
LiveAgent user ratings
Top features
Real-Time Monitoring
Customer Segmentation
Routing
Kustomer user ratings
Top features
Real-Time Notifications
Activity Tracking
Multi-Channel Communication
Pricing
Starting from
$19/month
Value for money
What users say about LiveAgent's value for money
Total
43
77
97
features in common
43
features in common
Gladly user ratings
Top features
Voice Mail
Text Analysis
Issue Tracking
Kustomer user ratings
Top features
Real-Time Notifications
Activity Tracking
Multi-Channel Communication
Pricing
Starting from
$150/year
Value for money
What users say about Gladly's value for money