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Mi9 Retail Suite
Based on GetApp‘s extensive, proprietary database of in-depth, verified user reviews
Integrated CRM for retailers
Table of Contents
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Mi9 Retail Suite - 2026 Pricing, Features, Reviews & Alternatives
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Mi9 Retail Suite overview
What is Mi9 Retail Suite?
Mi9 CRM is an integrated customer experience and relationship management solution designed specifically to help retailers build customer loyalty and manage customer experiences, as well as enhance sales and margins. The software includes a centralized database, omni-channel customer management and intelligent cross-selling and up-selling tools, plus marketing campaign planning and integrated CRM marketing analytics technology.
Mi9 CRM integrates with the complete suite of Mi9 Retail solutions, enabling users to streamline merchandise, eCommerce, order and demand management operations, as well as customer engagement. Providing users with real-time omni-channel data, Mi9 CRM gives users a holistic view of customer behaviors, preferences, and profile, helping users to identify the most profitable customers. The Mi9 CRM module also aims to enhance user productivity with automated marketing communication and customer service features.
The built-in loyalty program allows users to set up their own white-label loyalty program, with multiple rewards, card types, tiers, and more. Tier-based programs help users nurture their most valuable customers. Users can manage their loyalty program and customer details from a centralized dashboard. Mi9 CRM’s campaign planning and management tools allow users to plan and execute multi-channel, multi-stage marketing campaigns. Integrated CRM marketing analytics help give users valuable insight into marketing campaign performance.
Key benefits of using Mi9 Retail Suite
Starting price
Alternatives
with better value for money
Mi9 Retail Suite’s user interface
Mi9 Retail Suite reviews
Overall rating
4.7
/5
21
Positive reviews
90
%
- Value for money
- Ease of use
- Features
- Customer support
- Likelihood to recommend8.5/10
5
4
3
2
1
19
0
1
0
1
Chris P.
Director of eCommerce
Mark S.
Founder
Mark S.
Founder
Dave A.
Owner
Dave A.
Owner
Jason O.
CEO
Mi9 Retail Suite's features
Features rating:
Mi9 Retail Suite alternatives
Mi9 Retail Suite
Starting from
150
NetSuite
Starting from
No pricing info
QuickBooks Enterprise
Starting from
2210
Per year
Acumatica Cloud ERP
Starting from
No pricing info
Mi9 Retail Suite pricing
Value for money rating:
Starting from
150
Per Feature
User opinions about Mi9 Retail Suite price and value
Value for money rating:
To see what individual users think of Mi9 Retail Suite's price and value, check out the review snippets below.
Chris P.
Director of eCommerce
Mark S.
Founder
Mi9 Retail Suite integrations (1)
Top integrations
Mi9 Retail Suite support options
Typical customers
Platforms supported
Support options
Training options
Mi9 Retail Suite FAQs
Mi9 Retail Suite has the following pricing plans:
Starting from: $150.00
These products have better value for money
Q. Who are the typical users of Mi9 Retail Suite?
Mi9 Retail Suite has the following typical customers:
Large Enterprises, Mid Size Business, Small Business
Q. What languages does Mi9 Retail Suite support?
Mi9 Retail Suite supports the following languages:
English, French
Q. Does Mi9 Retail Suite support mobile devices?
Mi9 Retail Suite supports the following devices:
Android, iPad, iPhone
Q. Does Mi9 Retail Suite offer an API?
No, Mi9 Retail Suite does not have an API available.
Q. What level of support does Mi9 Retail Suite offer?
Mi9 Retail Suite offers the following support options:
24/7 (Live rep), Email/Help Desk, Phone Support, Knowledge Base
