App comparison
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ProductMix
5
22
4
3
3
0
2
0
1
0
Based on GetApp‘s extensive, proprietary database of in-depth, verified user reviews
Product Owners Managers, Product People, Product Designers
Last updated: September 2026
ProductMix Alternatives & Competitors (2026)
Top 9 free alternatives
ReputationStacker
Reputation management software
Value for money
Starting price
0.1
Functionality
Alerts/Notifications
5/5
API
5/5
Automated Responses
5/5
Top Features
Communication Management
5/5
Customer Experience Management
5/5
CRM
4/5
LiveAgent
Cloud-based customer service platform for all sizes
0.3
Value for money
Starting price
0.2
Functionality
Agent Interface
4.8/5
Alerts/Escalation
4.6/5
Activity Dashboard
4.6/5
Top Features
Communication Management
5/5
Customer Experience Management
5/5
CRM
4/5
Birdeye
Cloud-based agentic marketing for multi-location brands
0.4
Value for money
No pricing info
Starting price
0.2
Functionality
AI/Machine Learning
5/5
Activity Dashboard
4.8/5
Alerts/Notifications
4.4/5
Top Features
Communication Management
5/5
Customer Experience Management
5/5
CRM
4/5
Jotform
Cloud-based form builder tool for digital forms.
0.4
Value for money
Starting price
0.2
Functionality
Action Management
4.8/5
Activity Dashboard
4.6/5
Alerts/Notifications
4.5/5
Top Features
Communication Management
5/5
Customer Experience Management
5/5
CRM
4/5
Freshservice
A complete IT service management (ITSM) tool for business
0.5
Value for money
Starting price
0.4
Functionality
Alerts/Notifications
4.4/5
Access Controls/Permissions
4.3/5
API
4.3/5
Top Features
Communication Management
5/5
Customer Experience Management
5/5
CRM
4/5
Freshdesk
Cloud-based AI help desk for teams of all sizes
0.5
Value for money
Starting price
0.5
Functionality
Activity Dashboard
4.9/5
Alerts/Notifications
4.5/5
Alerts/Escalation
4.4/5
Top Features
Communication Management
5/5
Customer Experience Management
5/5
CRM
4/5
HelpDesk
AI-powered ticketing system
0.5
Value for money
Starting price
0.4
Functionality
Activity Tracking
5/5
API
4.7/5
AI Copilot
4.4/5
Top Features
Communication Management
5/5
Customer Experience Management
5/5
CRM
4/5
Survicate
Collect, analyze, and act on customer feedback
0.6
Value for money
Starting price
0.5
Functionality
A/B Testing
5/5
Campaign Management
5/5
API
4.6/5
Top Features
Communication Management
5/5
Customer Experience Management
5/5
CRM
4/5
Typeform
Interactive form builder for data collection
0.7
Value for money
Starting price
0.3
Functionality
API
4.7/5
Activity Dashboard
4.5/5
Access Controls/Permissions
4.4/5
Top Features
Communication Management
5/5
Customer Experience Management
5/5
CRM
4/5
Zendesk Suite
AI powered customer service across all channels
0.7
Value for money
Starting price
0.4
Functionality
Account Management
5/5
Archiving & Retention
4.6/5
Activity Dashboard
4.5/5
Top Features
Communication Management
5/5
Customer Experience Management
5/5
CRM
4/5
Weave
Customer communication and appointment scheduling solution
0.8
Value for money
Starting price
0.5
Functionality
Activity Dashboard
4.5/5
Activity Tracking
4.3/5
Appointment Management
4.3/5
Top Features
Communication Management
5/5
Customer Experience Management
5/5
CRM
4/5
Alchemer
AI-powered feedback and reputation management.
0.9
Value for money
Starting price
0.6
Functionality
Access Controls/Permissions
4/5
360 Degree Feedback
N/A
A/B Testing
N/A
Top Features
Communication Management
5/5
Customer Experience Management
5/5
CRM
4/5
0.5
Value for money
Starting price
0.3
Functionality
Anonymous Feedback
4.7/5
Activity Dashboard
4.6/5
API
4.5/5
Top Features
Communication Management
5/5
Customer Experience Management
5/5
CRM
4/5
0.7
Value for money
Starting price
0.4
Functionality
Customer Database
4.8/5
Customer Experience Management
4.4/5
API
4.4/5
Top Features
Communication Management
5/5
Customer Experience Management
5/5
CRM
4/5
0.4
Value for money
Starting price
0.2
Functionality
Activity Tracking
5/5
AI/Machine Learning
4.6/5
Alerts/Notifications
4.6/5
Top Features
Communication Management
5/5
Customer Experience Management
5/5
CRM
4/5
0.9
Value for money
Starting price
0.4
Functionality
Activity Dashboard
4.7/5
Campaign Management
4.4/5
API
4.3/5
Top Features
Communication Management
5/5
Customer Experience Management
5/5
CRM
4/5
0.6
Value for money
No pricing info
Starting price
0.5
Functionality
360 Degree Feedback
5/5
Benchmarking
5/5
Chat/Messaging
4.5/5
Top Features
Communication Management
5/5
Customer Experience Management
5/5
CRM
4/5
0.2
Value for money
Starting price
0.2
Functionality
Activity Dashboard
5/5
Competitive Analysis
5/5
Complaint Monitoring
4.8/5
Top Features
Communication Management
5/5
Customer Experience Management
5/5
CRM
4/5
0.4
Value for money
Starting price
0.2
Functionality
Anonymous Feedback
4/5
360 Degree Feedback
N/A
Action Management
N/A
Top Features
Communication Management
5/5
Customer Experience Management
5/5
CRM
4/5
0.6
Value for money
Starting price
0.4
Functionality
Activity Dashboard
5/5
Anonymous Feedback
4/5
A/B Testing
N/A
Top Features
Communication Management
5/5
Customer Experience Management
5/5
CRM
4/5