App comparison
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Promoter Ninja
5
3
4
1
3
0
2
0
1
0
Based on GetApp‘s extensive, proprietary database of in-depth, verified user reviews
Send Net Promoter Score (NPS) surveys to customers
Last updated: August 2026
Promoter Ninja Alternatives & Competitors (2026)
Top 10 free alternatives
ReviewInc
Reputation management and customer experience software unite
0.1
Value for money
No pricing info
Starting price
0.8
Functionality
Access Controls/Permissions
4/5
API
4/5
360 Degree Feedback
N/A
Top Features
Complaint Monitoring
N/A
Customer Experience Management
N/A
Customer Segmentation
N/A
Listen360
Build a solid reputation with reduced churn & good reviews.
0.1
Value for money
Starting price
0.7
Functionality
Access Controls/Permissions
5/5
Anonymous Feedback
5/5
API
5/5
Top Features
Complaint Monitoring
N/A
Customer Experience Management
N/A
Customer Segmentation
N/A
Jotform
Cloud-based form builder tool for digital forms.
0.3
Value for money
Starting price
0.6
Functionality
Action Management
4.8/5
Activity Dashboard
4.6/5
Alerts/Notifications
4.5/5
Top Features
API
N/A
Complaint Monitoring
N/A
Customer Experience Management
N/A
Zoho Survey
Cloud-based tool for creating and manging surveys
0.5
Value for money
Starting price
0.5
Functionality
Alerts/Notifications
5/5
Customizable Reports
5/5
Activity Dashboard
4.9/5
Top Features
Complaint Monitoring
N/A
Customer Experience Management
N/A
Customizable Templates
N/A
Survicate
Collect, analyze, and act on customer feedback
0.5
Value for money
Starting price
0.3
Functionality
A/B Testing
5/5
Campaign Management
5/5
API
4.6/5
Top Features
Activity Dashboard
N/A
Complaint Monitoring
N/A
Customer Experience Management
N/A
SurveyLegend
Mobile-friendly survey management platform
0.5
Value for money
Starting price
0.5
Functionality
Alerts/Notifications
4.7/5
Anonymous Feedback
4.6/5
API
4.5/5
Top Features
Complaint Monitoring
N/A
Customer Experience Management
N/A
Customer Segmentation
N/A
Typeform
Interactive form builder for data collection
0.6
Value for money
Starting price
0.5
Functionality
API
4.7/5
Activity Dashboard
4.5/5
Access Controls/Permissions
4.4/5
Top Features
Complaint Monitoring
N/A
Customer Experience Management
N/A
Customer Segmentation
N/A
Alchemer
AI-powered feedback and reputation management.
0.8
Value for money
Starting price
0.2
Functionality
Access Controls/Permissions
4/5
360 Degree Feedback
N/A
A/B Testing
N/A
Top Features
API
N/A
Complaint Monitoring
N/A
Customer Experience Management
N/A
0.4
Value for money
Starting price
0.5
Functionality
Anonymous Feedback
4.7/5
Activity Dashboard
4.6/5
API
4.5/5
Top Features
Complaint Monitoring
N/A
Customer Experience Management
N/A
Customer Segmentation
N/A
0.6
Value for money
Starting price
0.4
Functionality
Customer Database
4.8/5
Customer Experience Management
4.4/5
API
4.4/5
Top Features
Customer Segmentation
N/A
Customizable Branding
N/A
Customizable Fields
N/A
0.4
Value for money
Starting price
0.5
Functionality
Annotations
5/5
Activity Dashboard
4.8/5
Activity Tracking
4.7/5
Top Features
Complaint Monitoring
N/A
Customer Experience Management
N/A
Customer Segmentation
N/A
0.3
Value for money
Starting price
0.6
Functionality
Activity Dashboard
5/5
Access Controls/Permissions
4.6/5
Activity Tracking
4.5/5
Top Features
API
N/A
Complaint Monitoring
N/A
Customer Experience Management
N/A
0.2
Value for money
No pricing info
Starting price
0.5
Functionality
Campaign Management
5/5
Access Controls/Permissions
N/A
Activity Tracking
N/A
Top Features
Complaint Monitoring
N/A
Customer Experience Management
N/A
Customer Segmentation
N/A
0.5
Value for money
No pricing info
Starting price
0.3
Functionality
360 Degree Feedback
5/5
Benchmarking
5/5
Chat/Messaging
4.5/5
Top Features
Complaint Monitoring
N/A
Customer Experience Management
N/A
Customer Segmentation
N/A
0.2
Value for money
Starting price
0.6
Functionality
Alerts/Notifications
5/5
Access Controls/Permissions
3.3/5
Access Controls/Permissions
N/A
Top Features
Complaint Monitoring
N/A
Customer Experience Management
N/A
Customer Segmentation
N/A
0.5
Value for money
No pricing info
Starting price
0.3
Functionality
API
4.4/5
Access Controls/Permissions
4.4/5
Alerts/Notifications
4/5
Top Features
Complaint Monitoring
N/A
Customer Experience Management
N/A
Customer Segmentation
N/A
0.1
Value for money
Starting price
0.6
Functionality
Access Controls/Permissions
4.8/5
Alerts/Notifications
4.5/5
Activity Dashboard
4/5
Top Features
Complaint Monitoring
N/A
Customer Experience Management
N/A
Customer Segmentation
N/A
0.3
Value for money
Starting price
0.6
Functionality
Anonymous Feedback
4/5
360 Degree Feedback
N/A
Action Management
N/A
Top Features
Complaint Monitoring
N/A
Customer Experience Management
N/A
Customer Segmentation
N/A
0.6
Value for money
Starting price
0.5
Functionality
API
4/5
Activity Tracking
1/5
360 Degree Feedback
N/A
Top Features
Complaint Monitoring
N/A
Customer Experience Management
N/A
Customer Segmentation
N/A
0.3
Value for money
Starting price
0.5
Functionality
Customizable Forms
5/5
Customizable Branding
4.8/5
Activity Dashboard
4.8/5
Top Features
Complaint Monitoring
N/A
Customizable Questions
N/A
Customizable Templates
N/A