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UniFocus Logo
UniFocus

Smart workforce management tools with real-time insights

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UniFocus Pricing, Features, Reviews and Alternatives

UniFocus product overview

What is UniFocus?

UniFocus workforce management delivers smart, innovative tools and powerful business insights that equip managers to make better, faster decisions.

Key benefits of using UniFocus

UniFocus Workforce Management key benefits:

• Equips managers to make better decisions, in real-time with robust data and insights.
• Produces measurable productivity results by efficiently allocating staff to total demand.
• Achieves performance accountability by bringing together forecast, budget, schedule, and actuals.
• Improves guest experience and drives revenue growth through accurate staffing.
• Delivers precise forecasts that match customer demand to staff service, in 15-minute intervals.
• Maximizes productivity with certified labor standards for your unique guest experience model.

UniFocus Time & Attendance key benefits:

• Streamlines timekeeping management and processes, with integrated smart time clocks.
• Reduces punch liability with paperless employee attestation and sign-off.
• Highlights timekeeping errors with timely alerts to accurately close payroll quicker.
• Eliminates calculation errors, reduces administration time and costs, and improves profitability.
• Creates paperless interaction, with a clear audit trail.
• Provides time-sensitive visibility into violations for performance analysis.
• Automatically approves punches at configured parameters based on company policy to reduce admin time.
• Integrates an automated tip-management process.

Typical customers

Freelancers
Small businesses
Mid size businesses
Large enterprises

Platforms supported

Web
Android
iPhone/iPad

Support options

Email/Help Desk
FAQs/Forum
Phone Support
Knowledge Base
Chat
24/7 (Live rep)

Training options

In Person
Live Online
Webinars
Documentation
Videos

UniFocus pricing information

Value for money

4.3

/5

44

Starting from

ic-pricetag

No pricing info

Pricing options

Free plan
Subscription
Free trial
Pricing range

Value for money contenders

UniFocus features

Functionality

4.1

/5

44

Total features

122

20 categories

Most valued features by users

Reporting/Analytics
Reporting & Statistics
Activity Dashboard
Self Service Portal
Third Party Integrations
API
Alerts/Notifications
Employee Database

Functionality contenders

UniFocus users reviews

Overall Rating

4.4

/5

44

Positive reviews

Rating breakdown
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend7.91/10
Rating distribution

5

4

3

2

1

27

11

4

2

0

Pros
Haven’t learned all the tools that it has to offer. I love the ease when it comes to scheduling employees.
Convenient way of scheduling love the LMS tools and I only hear positive feedback from the pack members using it.
It’s user friendly and always have updates that improve functionality.
Cons
The app is very poor, very quirky, almost always have to re-enter credentials before proceeding - the whole thing needs to be re-engineered.
The one thing I don’t like about the UniFocus app is the inability to change the type of time off my employee wants to use.
Many of the reports are very difficult to use for the purpose we need them to be used for.

Overall rating contenders

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend7/10

Share this review:

Meets all of our needs

Reviewed a year ago

The system is much easier to use than our previous system. It has better reporting, and easier for employees to understand their time, and see their shifts, corrections, etc.

Pros

Ease of manager's entering schedules, correcting any employee clock in errors and reporting. The reporting and forecasting tools are an important part of our day to day operations, and allows our managers to easily schedule according to anticipated business levels.

Cons

Maybe I'm doing something wrong, but I wish I didn't have to go in and out of the tabs/screens so often. I wish they would retain all functionality (keep the gear on the screen) so once you correct something, you don't have to go completely out of the tab, and then reopen it in order to export time.

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend7/10

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Overall, a good product

Reviewed a year ago

Support helps on day to day issues, but not as great on the bigger issues. I'm just a local user and the admin for my property - our Corporate office deals with the issues. Many things to like about Unifocus but not being able to get rid of old employees is an ongoing annoyance. We've given up on trying to fix it.

Pros

I like the fact that this software can ensure we never pay less than minimum wage for a tipped employee. I like the fact that we set a rule for holiday pay and the software is able to execute that properly. I like the AUDIT tab so we can see who is touching the timecard and the Job Summary tab

Cons

The reporting feature is less than ideal because the system can't deal with employees having multiple jobs in multiple companies. When we terminate people from the system, mysteriously, they pop back up onto the system. This is the worst problem with Unifocus.

Vendor response

Thank you Linda for your response. We would definitely like the opportunity to discuss your comment regarding employees with multiple jobs. This may be easily remedied. Employees should be deactivated through your interface. Again, please contact us at prmteam@unifocus.com as we can get this issue corrected.

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support

Share this review:

Needs improvement

Reviewed a year ago
Pros

Not a fan of the software. The software is not the most intuitive.

Cons

Not a fan of the software. It is not sync with ADP. The benefit calculations for PTO aren't available. Specialized reports are not easily avail.

Vendor response

Anissia, thank you for taking the time to respond. We strive to provide the best solutions for our partners. We interface well with other systems and would like to discuss your benefits issue and specialized reports. We have a large library of reports that may accommodate. Please reach out to us at prmteam@unifocus.com and we will be happy to help find a solution for you promptly.

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend6/10

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Solid platform for time management

Reviewed a year ago
Pros

Time clocks and labor management synergy

Cons

Many of the reports are very difficult to use for the purpose we need them to be used for.

Vendor response

RodNey, thank you for your review. We would like to review the reports with you. Also, the Labor Dashboard is dynamic and may suit your needs as well. Please contact us at prmteam@unifocus.com and we will review our reporting options with you.

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend10/10

Share this review:

Easy breezy

Reviewed a year ago
Pros

I have been doing payroll for a team of 20+ for just about 5 years. The UniFocus program is very easy to use. I use it daily and have never come across any major issues. If I am on the go and quickly need to view something, I use the UniFocus app, which is convenient. It tells me who is on shift and allows to me approve requests for time off.

Cons

The one thing I don’t like about the UniFocus app is the inability to change the type of time off my employee wants to use. For example, I had an associate input a time off request for 8 hours of personal time, however, they had 0 hours left. On a computer it is easy to swap that to a vacation day or floating holiday, but I cannot complete this function on the app.

UniFocus FAQs and common questions

Q. What type of pricing plans does UniFocus offer?

UniFocus has the following pricing plans:
Pricing model: Subscription


Q. Who are the typical users of UniFocus?

UniFocus has the following typical customers:
Large Enterprises, Mid Size Business


Q. What languages does UniFocus support?

UniFocus supports the following languages:
English


Q. Does UniFocus support mobile devices?

UniFocus supports the following devices:
Android, iPad, iPhone


Q. Does UniFocus offer an API?

No, UniFocus does not have an API available.


Q. What other apps does UniFocus integrate with?

UniFocus integrates with the following applications:
Oracle PeopleSoft, Dayforce HCM, MicroStream, Attendance Enterprise, Trackforce Valiant, Paylocity, OperaDDS, Averox Business Management, Workday HCM, NCR Aloha, NCR Counterpoint


Q. What level of support does UniFocus offer?

UniFocus offers the following support options:
Email/Help Desk, FAQs/Forum, Phone Support, Knowledge Base, Chat, 24/7 (Live rep)

Common UniFocus comparisons

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