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Unifocus Logo

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Smart workforce management tools with real-time insights

(3)

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Unifocus Pricing, Features, Reviews and Alternatives

Unifocus FAQs

Q. What type of pricing plans does Unifocus offer?

Unifocus has the following pricing plans:
Pricing model: Subscription

These products have better value for money


Q. Who are the typical users of Unifocus?

Unifocus has the following typical customers:
Large Enterprises, Mid Size Business


Q. What languages does Unifocus support?

Unifocus supports the following languages:
English, Chinese (Simplified), French, German, Italian, Japanese, Portuguese, Russian, Spanish


Q. Does Unifocus support mobile devices?

Unifocus supports the following devices:
Android, iPad, iPhone


Q. Does Unifocus offer an API?

No, Unifocus does not have an API available.


Q. What other apps does Unifocus integrate with?

Unifocus integrates with the following applications:
Oracle PeopleSoft, Dayforce HCM, MicroStream, Attendance Enterprise, Trackforce Valiant, Paylocity, OperaDDS, Averox Business Management, Workday HCM


Q. What level of support does Unifocus offer?

Unifocus offers the following support options:
Email/Help Desk, FAQs/Forum, Phone Support, Knowledge Base, Chat, 24/7 (Live rep)

Unifocus product overview

What is Unifocus?

Time and attendance systems are software solutions that help businesses manage and track employee attendance, hours worked, and leave time. These systems are often used to ensure compliance with labor laws and company policies, as well as to streamline payroll processes and improve the accuracy of time tracking.

Key benefits of using Unifocus

Unifocus Workforce Management key benefits:

• Equips managers to make better decisions, in real-time with robust data and insights.
• Produces measurable productivity results by efficiently allocating staff to total demand.
• Achieves performance accountability by bringing together forecast, budget, schedule, and actuals.
• Improves guest experience and drives revenue growth through accurate staffing.
• Delivers precise forecasts that match customer demand to staff service, in 15-minute intervals.
• Maximizes productivity with certified labor standards for your unique guest experience model.

UniFocus Time & Attendance key benefits:

• Streamlines timekeeping management and processes, with integrated smart time clocks.
• Reduces punch liability with paperless employee attestation and sign-off.
• Highlights timekeeping errors with timely alerts to accurately close payroll quicker.
• Eliminates calculation errors, reduces administration time and costs, and improves profitability.
• Creates paperless interaction, with a clear audit trail.
• Provides time-sensitive visibility into violations for performance analysis.
• Automatically approves punches at configured parameters based on company policy to reduce admin time.
• Integrates an automated tip-management process.

Typical customers

Freelancers
Small businesses
Mid size businesses
Large enterprises

Platforms supported

Web
Android
iPhone/iPad

Support options

Email/Help Desk
FAQs/Forum
Phone Support
Knowledge Base
Chat
24/7 (Live rep)

Training options

In Person
Live Online
Webinars
Documentation
Videos

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Starting from

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Free plan
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Pricing range

Starting from

29

Per month

Flat Rate

Free plan
Free trial
Pricing range
Ease of use
Value for money
Customer support
Ease of use
Value for money
Customer support
Why am I seeing this?

Unifocus pricing information

Value for money

4.2

/5

48

Starting from

ic-pricetag

No pricing info

Pricing options

Free plan
Subscription
Free trial
Pricing range

Value for money contenders

Unifocus features

Functionality

4.1

/5

48

Total features

122

23 categories

Most valued features by users

Reporting/Analytics
Activity Dashboard
Self Service Portal
Third-Party Integrations
Alerts/Notifications
Reporting & Statistics
API
Customizable Reports

Functionality contenders

Unifocus users reviews

Overall Rating

4.4

/5

48

Positive reviews

85

%

Rating breakdown
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend7.87/10
Rating distribution

5

4

3

2

1

29

12

4

3

0

Pros
Haven’t learned all the tools that it has to offer. I love the ease when it comes to scheduling employees.
Convenient way of scheduling love the LMS tools and I only hear positive feedback from the pack members using it.
It’s user friendly and always have updates that improve functionality.
Cons
When we terminate people from the system, mysteriously, they pop back up onto the system. This is the worst problem with Unifocus.
However, lately its been much worse. For at least a month now, I have not been able to view my past timecards to check my paystubs.
The app is very poor, very quirky, almost always have to re-enter credentials before proceeding - the whole thing needs to be re-engineered.

Overall rating contenders

NK
AvatarImg

Nikki K.

Hospitality, 51-200 employees

Used daily for 2+ years

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend7/10

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Meets all of our needs

Reviewed 3 years ago

The system is much easier to use than our previous system. It has better reporting, and easier for employees to understand their time, and see their shifts, corrections, etc.

Pros

Ease of manager's entering schedules, correcting any employee clock in errors and reporting. The reporting and forecasting tools are an important part of our day to day operations, and allows our managers to easily schedule according to anticipated business levels.

Cons

Maybe I'm doing something wrong, but I wish I didn't have to go in and out of the tabs/screens so often. I wish they would retain all functionality (keep the gear on the screen) so once you correct something, you don't have to go completely out of the tab, and then reopen it in order to export time.

EO
AvatarImg

Elizabeth O.

Hospitality, 201-500 employees

Used daily for 2+ years

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend10/10

Share this review:

Easy breezy

Reviewed 3 years ago
Pros

I have been doing payroll for a team of 20+ for just about 5 years. The UniFocus program is very easy to use. I use it daily and have never come across any major issues. If I am on the go and quickly need to view something, I use the UniFocus app, which is convenient. It tells me who is on shift and allows to me approve requests for time off.

Cons

The one thing I don’t like about the UniFocus app is the inability to change the type of time off my employee wants to use. For example, I had an associate input a time off request for 8 hours of personal time, however, they had 0 hours left. On a computer it is easy to swap that to a vacation day or floating holiday, but I cannot complete this function on the app.

AA
AvatarImg

Anissia A.

Hospitality, 51-200 employees

Used daily for 2+ years

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support

Share this review:

Needs improvement

Reviewed 3 years ago
Pros

Not a fan of the software. The software is not the most intuitive.

Cons

Not a fan of the software. It is not sync with ADP. The benefit calculations for PTO aren't available. Specialized reports are not easily avail.

Vendor response

Anissia, thank you for taking the time to respond. We strive to provide the best solutions for our partners. We interface well with other systems and would like to discuss your benefits issue and specialized reports. We have a large library of reports that may accommodate. Please reach out to us at prmteam@unifocus.com and we will be happy to help find a solution for you promptly.

SS
AvatarImg

Sasha S.

Hospitality, 5,001-10,000 employees

Used weekly for 2+ years

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend8/10

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Unifocus is a Great Application

Reviewed a year ago

Very good and over the course of the years that I have been using it, there have been quite a few updates which have made it easier to use.

Pros

I find the most useful features are the attendance management, so tracking when people have called in sick or have been on holiday or going on holiday. The fact that employees can submit holiday request through the app, which streamlines the process and also being able to approve shifts and check when employees have clocked in and out.

Cons

The scheduling of employee shifts every month is very time consuming and takes many hours. Although they have features to do automatic examples it does not apply to the business as we have to change shifts very regularly and sometimes last minute.

CR
AvatarImg

Claudia R.

Hospitality, 501-1,000 employees

Used daily for 2+ years

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend10/10

Share this review:

Great labor management tool

Reviewed 3 years ago

Very satisfied with the software.

Pros

I like the labor management tools that are available on a daily basis. It is a very easy program to use and understand. The forecasting and integration with our other systems is seamless.

Cons

Fixing the issue of UniFocus, Snag and DDHP not being able to communicate properly when an employee is not removed in a timely fashion. If an employee is still scheduled in UF after an employee is termed.

Common Unifocus comparisons

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