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Prospect CRM Logo

Prospect CRM

4.8
(117)

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#1 CRM for B2B Wholesalers, Distributors & Manufacturers

(8)

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Prospect CRM Pricing, Features, Reviews and Alternatives

Prospect CRM FAQs

Q. What type of pricing plans does Prospect CRM offer?

Prospect CRM has the following pricing plans:
Starting from: $110.00/month
Pricing model: Subscription
Free Trial: Available

These products have better value for money


Q. Who are the typical users of Prospect CRM?

Prospect CRM has the following typical customers:
Large Enterprises, Mid Size Business, Small Business


Q. What languages does Prospect CRM support?

Prospect CRM supports the following languages:
Dutch, English, French, Swedish


Q. Does Prospect CRM support mobile devices?

Prospect CRM supports the following devices:
Android, iPad, iPhone


Q. Does Prospect CRM offer an API?

Yes, Prospect CRM has an API available for use.


Q. What other apps does Prospect CRM integrate with?

Prospect CRM integrates with the following applications:
Cin7 Core, Cin7 Omni, Zapier, Microsoft 365, QuickBooks Online, Microsoft Power BI, Katana Cloud Inventory, Xero, Unleashed


Q. What level of support does Prospect CRM offer?

Prospect CRM offers the following support options:
Email/Help Desk, Chat, Knowledge Base, 24/7 (Live rep), Phone Support

Prospect CRM product overview

Price starts from

110

Per month

Flat Rate

What is Prospect CRM?

Prospect is a cloud-based Customer Relationship Management (CRM) system, designed to help B2B Wholesalers, Distributors & Manufacturers get more customers and maximise customer lifetime value for profitable sales growth.

Key benefits of using Prospect CRM

- Use Sales & Marketing pipelines to get more new customers
- Access Inventory Management/Accounting/ERP data to produce quotes & orders with ease
- Discover detailed sales analysis from your Inventory Management/Accounting/ERP system to understand your customers better
- See a complete & centralised 360-degree view of your customers - even those who are about to churn
- Get actionable customer insights & powerful sales analysis for your whole team

Typical customers

Freelancers
Small businesses
Mid size businesses
Large enterprises

Platforms supported

Web
Android
iPhone/iPad

Support options

Email/Help Desk
Chat
Knowledge Base
24/7 (Live rep)
Phone Support

Training options

Videos
Live Online
Webinars
In Person
Documentation

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Starting from

110

Per month

Flat Rate

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Starting from

7

/user

Per month

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Free trial
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Ease of use
Value for money
Customer support
Ease of use
Value for money
Customer support
Why am I seeing this?

Prospect CRM pricing information

Value for money

4.6

/5

117

Starting from

110

Per month

Flat Rate

Pricing options

Free plan
Subscription
Free trial
Pricing range

Value for money contenders

Prospect CRM features

Functionality

4.7

/5

117

Total features

62

5 categories

Most valued features by users

Reporting/Analytics
Third-Party Integrations
Activity Dashboard
Alerts/Notifications
API
Reporting & Statistics
Data Import/Export
Mobile Access

Prospect CRM users reviews

Overall Rating

4.8

/5

117

Positive reviews

Rating breakdown
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend9.36/10
Rating distribution

5

4

3

2

1

102

11

2

0

2

Pros
Our sales team is only 3 people but we still decided to integrate Prospect CRM into our workflow and we are thrilled about it. It is easy to work in, it is flexible and has very powerful features.
Prospect has without doubt created a seamless platform for our drinks business where we have greatly benefitted from this fantastic CRM software.
It is nice and easy to use software, full functional and has many nice features. Prospect CRM is the awesome sales CRM tool for our brand.
Cons
Awful customer relations and a nonsensical approach to customer service.
There is nothing that I can say is missing. We do not use the software's full features yet.
The key problem we were trying to solve by using Unleashed was to have a way to record our interactions with customers.
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Jethro L.

Sporting Goods, 51-200 employees

Used daily for 2+ years

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend10/10

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10 years and counting

Reviewed 5 years ago

Sales order entry and viewing stock levels is difficult in all the accounting systems we have used. We intially installed Prospectsoft CRM in order to make those tasks easy, which it has done. We are also now taking advantage of the customer relationship pieces, like note taking, lead tracking and problem management.

Pros

Quick order entry functions, clear visibility of inventory data and integration to our back office

Cons

Many things in the past, but Prospectsoft have fixed all those. There are things now which we want changing, but they are logged in an ideas portal and we have an understanding of how long they may take to make it into the live product.

Vendor response

Thanks for your feedback. We love good news stories. We also appreciate all your feedback in the ideas portal. Your product suggestions will help us to do a better and better job at meeting the needs of our b2b distribution & wholesale customers. Thank you.

MC
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Marcus C.

Wholesale, 1-10 employees

Used daily for 1-2 years

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend10/10

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Prospect CRM

Reviewed 3 years ago

A very helpful business that set up us quiclly and efficiently and a very easy to use software. Nothing is a problem.

Pros

We liked the way that we could very quickly pick up if any of our customers were dropping off on specific products or overall on sales.

Cons

A bit slow to ollect the data from sage 50

SM
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Stephen M.

Printing, 1-10 employees

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support

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Bad Customer Service

Reviewed a year ago

Absolutely terrible. Its such a shame becuase on the surface it promised so much and it really suited us as a small business, we cant justify spending $1000 per month on software for some of the super programs and we were so happy to find this but it just does not work and could not get help.

Pros

I liked the idea of what it represented but in reality nothing worked.

Cons

I liked the idea of what it represented but in reality we were unable to get any of the intergrations to work. All we managed to do was to import product but the intergrations would not import contacts, CRM or historical data. To make it worse we are in Australia and we were unable to get any support. It says average time is 15 minutes but it was impossible to get help. Took many hours to even get a response and was un workable. The customer service team really needs a kick up the pantsm they dont read the messages and then also respond with stupid messages like, once the data is uploaded you will love it, problem is 24 hours into uploading and nothing is working and they still say the same thing.

CM
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Clare M.

Food & Beverages, 11-50 employees

Used daily for 6-12 months

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend10/10

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Fabulous CRM

Reviewed 2 years ago

Excellent for the sales team to maintain and grow their current customers; while expanding into new areas.

Pros

Very easy to use and implement. The best CRM for inventory based sales and the dashboard provides an instant view of sales. Excellent support, quick and knowledgeable.

Cons

The training items seem to be outdated or use different screen shots from the platform we use.

RC
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Roxanne C.

Transportation/Trucking/Railroad, 1-10 employees

Used daily for less than 6 months

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend10/10

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Great product even for a service lead client

Reviewed a year ago

It has been a lifesaver for us as a service lead business and the team have really assisted to make it work for us although the platform is ideally for a stock based business. Thankyou for all the great support, the platform has made my job so much easier From [sensitive content hidden] and Roxanne - MDEL

Pros

Easy to use, everything is trackable and you can assign tasks and follow up's which are great. The task section is easy to read and I personally use it as a to do list

Cons

As far as we are concerned it does everything we need it to at this stage

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