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SapphireOne Logo

Enterprise Resource Planning software

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SapphireOne - 2026 Pricing, Features, Reviews & Alternatives

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Last updated: March 2026

SapphireOne overview

What is SapphireOne?

SapphireOne is a premier integrated Enterprise Resource Planning (ERP) and accounting software solution, meticulously crafted to streamline and enhance the complex operations of medium to large organisations. Designed with a focus on efficiency, data accuracy, and informed decision-making, SapphireOne is the ideal choice for businesses seeking a robust, user-friendly platform that caters to a diverse array of industries. One of the standout features of SapphireOne is its commitment to data sovereignty. As a 100% on-premises solution, it ensures complete control over your data, eliminating reliance on external cloud services. This is particularly crucial for organisations with stringent data sovereignty requirements, providing peace of mind and security.

SapphireOne boasts comprehensive capabilities that cover a wide range of business operations without the need for additional software. It seamlessly integrates across various devices, platforms, and locations, making it perfect for organisations with a mobile workforce or multiple sites. The Sapphire Web Pack allows real-time access to live SapphireOne data from any internet-enabled device, facilitating on-the-go management of operations such as point-of-sale and inventory management. This ensures your team can make informed decisions anytime, anywhere, enhancing operational efficiency and responsiveness.

Customisation and scalability are at the core of SapphireOne's offerings. It provides unparalleled customisation options, including permission-based access for precise control over data visibility and editing. Its scalable nature supports an unlimited number of companies and Web Pack users, adapting seamlessly to your organisation's growth. Our dedicated Australian-based support team, enhanced by AI capabilities, ensures prompt and effective issue resolution. An extensive online Knowledge Base is also available for self-service assistance, empowering your team to find solutions quickly and efficiently.

SapphireOne encompasses eight primary modes, each designed to address specific operational areas within your organisation. These include comprehensive financial management, powerful inventory tools, complete job project management, and tailored fixed asset management. Additionally, SapphireOne simplifies payroll processing and human resources management, offers business intelligence tools for customisable reporting and data analysis, and provides a versatile set of utilities for system settings and security. The Workbook mode offers a general set of inquiries, including contact management and document management, further enhancing your organisation's operational capabilities.

Beyond these core functionalities, SapphireOne includes CRM capabilities to manage customer interactions and drive sales growth, with optional soft phone functionality. The Document Management System (DMS) enables efficient document and digital media management, further enhancing your organisation's operational efficiency. SapphireOne's operational philosophy is centred on simplicity, efficiency, and partnership. We transform complex business processes into practical solutions that enhance daily operations. Our collaborative approach ensures that SapphireOne is tailored to meet the specific challenges faced by your organisation, allowing your team to focus on critical tasks.

Implementing SapphireOne is a strategic decision that streamlines your ERP, CRM, and accounting processes. The transition is designed to be smooth, with minimal disruption to daily operations. Sapphire Gateways facilitate efficient data migration from legacy systems, and SapphireOne supports a wide range of third-party integrations. In conclusion, SapphireOne is dedicated to excellence, offering a comprehensive ERP solution that upholds the highest standards of quality and performance. Explore how SapphireOne can enhance your organisation's efficiency and support growth objectives by taking the next steps with us.

Starting price


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SapphireOne’s user interface

Ease of use rating:

SapphireOne reviews

Overall rating

4.8

/5

6

Positive reviews

60

%

Rating breakdown
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend0.60/10
Rating distribution

5

4

3

2

1

5

1

0

0

0

SapphireOne's key features

Most critical features, based on insights from SapphireOne users:

Access controls/permissions
Accounting
Accounting integration
Accounts payable
Accounts receivable
Activity dashboard
Activity tracking
AI/Machine learning
Alerts/Notifications
API

All SapphireOne features

Features rating:

Access controls/permissions
Accounting
Accounting integration
Accounts payable
Accounts receivable
Activity dashboard
Activity tracking
AI/Machine learning
Alerts/Notifications
API
Approval process control
Approval workflow
Audit management
Audit trail
Automatic billing
Bank reconciliation
Bid management
Billing & invoicing
Bill of materials
Bills of material
Budgeting/Forecasting
Budget management
Budget tracking
Business intelligence
Business process automation
Cash flow management
Cash management
Change order management
Chart of accounts
Claims management
Collaboration tools
Communications management
Compliance management
Compliance tracking
Core accounting
Cost management
Cost tracking
CRM
Currency conversion
Customer database
Customizable reports
Dashboard
Data analysis tools
Data import/export
Data integration
Data security
Distribution management
Document management
Document storage
Driver settlements
Email templates
Encryption
Enterprise asset management
Equipment tracking
Expense management
Expense tracking
File sharing
Financial analysis
Financial consolidation & close management
Financial Data Protection
Financial management
Financial reporting
Fixed asset management
Fleet management
For aec industry
For distributors
Forecasting
For medical purposes
For trucking industry
Fuel tracking
Fund accounting
Gantt/Timeline view
General ledger
HIPAA compliant
HR management
IFTA reporting
Income & balance sheet
Income/Expense tracking
Integrated business operations
Inventory control
Inventory management
Inventory tracking
Invoice management
Job tracking
Journal entry processing
Manufacturing planning
Marketing management
Materials management
Medical billing
Medical coding
Mileage tracking
Mobile access
Multi-Currency
Multi-Location
Multiple projects
Notes management
Online payments
Order management
Payment processing
Payment reconciliation
Payroll management
Procurement management
Profit/Loss statement
Project accounting
Project costing
Project management
Project planning/scheduling
Project time tracking
Purchase order management
Purchasing & receiving
Quotes/Estimates
Real-Time data
Receipt management
Recurring/Subscription billing
Reminders
Reporting/Analytics
Resource allocation & planning
Resource scheduling
Revenue recognition
Sales management
Sales order management
Sales tax management
Search/Filter
Secure data storage
Status tracking
Subcontractor management
Subscription management
Supply chain management
Task management
Tax management
Third-Party integration
Third-Party integrations
Time & expense tracking
Timesheet management
Transaction history
Transaction management
Trip logs
Visual analytics
Warehouse management
Workflow management

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SapphireOne pricing

Value for money rating:

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Pricing details
Subscription
Free trial
Free plan
Pricing range

User opinions about SapphireOne price and value

Value for money rating:

SapphireOne support options

Typical customers

Freelancers
Small businesses
Mid size businesses
Large enterprises

Platforms supported

Web
Android
iPhone/iPad

Support options

Chat
24/7 (Live rep)
Email/Help Desk
FAQs/Forum
Knowledge Base
Phone Support

Training options

Live Online
In Person
Documentation
Videos

SapphireOne FAQs

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