ShareCRM - 2026 Pricing, Features, Reviews & Alternatives

ShareCRM is an artificial intelligence powered enterprise customer relationship management system that integrates and unifies business operations through data connectivity. The platform spans customer lifecycle management within marketing automation, sales automation and service automation.

The solution supports industries such as manufacturing, healthcare, new energy, consumer goods, professional services, logistics, information communication, software as a service and education. ShareCRM offers functionality to manage complex sales processes, analyze lead generation effectiveness and track customer engagement outcomes.The sales automation component includes centralized lead management across channels and a comprehensive customer profiling capability for prospective opportunity identification. The platform manages sales pipelines through multiple stages and configurable product pricing with quotation.

Marketing automation integrates website, email and social media channels with event management and social marketing workforce enablement. A consolidated content repository supports form creation and email campaigns while analytical tools track return on investment. Service automation consolidates customer inquiries from email, phone and chat into a ticketing system and applies standardized on-site service workflows with quality monitoring. Detailed expense reporting links service orders to financial systems while on-site assessments leverage QR codes and customizable templates.

The enterprise collaboration suite delivers one-to-one and group communication, internal approval workflows, task tracking and document version control. Performance dashboards provide real-time insights into marketing channels, sales activities, service metrics and partner data. Business intelligence reports generate visualizations for key performance indicators and process efficiency analysis. The platform architecture supports deep customization through visual business object mapping, module-driven interface adjustments and drag-and-drop process configuration. Multi-level access control with role-based permissions and low-code development tools accommodate complex business logic.

ShareCRM integrates with enterprise resource planning and financial systems through application programming interfaces. The solution is available on mobile and desktop operating systems including iOS, Android, Mac and Windows while delivering automatic updates and data backups. Advanced security and compliance measures protect organizational data within a software as a service environment. The vendor provides onboarding assistance, training programs and comprehensive documentation resources to support user adoption.