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accesso ShoWare

Venue management and ticketing solution

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Table of Contents

accesso ShoWare - 2026 Pricing, Features, Reviews & Alternatives

All user reviews are verified by in-house moderators and provider data by our software research team. Learn more

accesso ShoWare overview

What is accesso ShoWare?

accesso ShoWare is a PCI-certified cloud-based ticketing system for live events of all kinds, with tools for general admission and reserved seat ticketing. Teams can sell tickets and showcase the brand with the customizable, white-label platform. Administrators can drive revenue and increase ROI with features, such as donations, bundles, dynamic pricing, and the ability to set custom fees.

Build loyal customers with the customer relationship management features that help businesses better understand the audience and market to the targeted customers. Gain insights into the patron journey by generating various reports, creating targeted email campaigns and more.

Key benefits of using accesso ShoWare

Users can sell tickets to live streaming events through an integration with WOWZA.

Spaced seating features help keep guests safe and allows teams to follow CDC guidelines.

Patron credits allow the venue to refund ticket sales to an individual credit, as an alternative to direct refunds.

The system includes templates to use for contact tracing.

Special messaging provides more room for the business to notify guests about updates and important protocol.

Teams can sell more tickets with intuitive eCommerce storefronts, engaging and customizable ticketing pages, flexible packages and real-time seat selection.

It helps stakeholders increase ROI with features, such as dynamic pricing, bundles, an optional call center, donations, memberships, group sales and more.

The system offers integrated access control systems to prevent double scanning of tickets at different entry points and allow for re-entry by scanning tickets in and out.

Clients can set custom fees, including convenience fees, facility fees, order processing fees, and delivery fees, and either include these in the ticket price, or show them separately.

The accesso ShoWare solution captures sales and contact information from every ticket purchase, which users can then access directly. Guest checkout is also available.

Users can create an unlimited number of venues and seat map configurations, both of which can be copied and edited.

Streamline email marketing with targeted segmentation tools and the ability to schedule and send emails directly from your ticketing system.

Understand the patron journey with over 70 reports that give business insights needed to optimize operations.

Starting price

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Alternatives

accesso ShoWare’s user interface

Ease of use rating:

4.6

(76)

accesso ShoWare pros, cons and reviews insights

To determine these pros and cons insights, we analyzed responses from

Overall rating

Reviews sentiment

3-4(25)

5(51)

What do users say about accesso ShoWare?

Users say accesso ShoWare offers outstanding customer support, with responsive staff who address issues quickly and value user feedback for improvements. They appreciate the collaborative approach and find assistance readily available, which makes the experience feel more like a partnership than a typical provider-client relationship.

Reviewers indicate the ticketing system is flexible and customizable, allowing for efficient event management and smooth patron experiences. They report some limitations in patron data management and occasional confusion for users, but feel the platform improves sales, marketing, and overall satisfaction for both venues and attendees.

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Who uses accesso ShoWare?

Based on 76 verified user reviews.

Company size

Small Businesses

Enterprises

Midsize Businesses

Top industries

Entertainment

Performing Arts

Events Services

Gambling & Casinos

Others

Use cases

Ticketing

Event Management

Venue Management

Reservations

accesso ShoWare's key features

Most critical features, based on insights from accesso ShoWare users:

Reserved seating

4.7

(22)

Customizable branding

4.6

(11)

Seating map

4.4

(10)

Sales reports

4.4

(9)

Event management

4.8

(8)

Ticket reservations

4.3

(7)

All accesso ShoWare features

Features rating:

4.4

(76)

Dynamic pricing

4.0

(1)

Data import/export

5.0

(2)

Customizable templates

5.0

(1)

Electronic payments

5.0

(1)

Email marketing

4.7

(3)

Event scheduling

5.0

(1)

Customer history

5.0

(1)

Customer data management

4.4

(11)

Cross selling functionality

2.0

(1)

Reporting & statistics

4.0

(2)

Group reservations

5.0

(2)

Contact management

5.0

(1)

Confirmations/Reminders

5.0

(1)

Real-Time data

5.0

(1)

Point of sale (pos)

4.5

(2)

Attendee management

1.0

(1)

Attendance management

5.0

(1)

Online booking

4.8

(4)

Venue management

5.0

(1)

Activity dashboard

5.0

(3)

Payment processing

5.0

(5)

Website management

4.7

(6)

Print-at-Home

4.8

(15)

Mobile access

3.9

(11)

Reporting/Analytics

4.3

(6)

Customizable reports

4.3

(13)

Multi-Event

4.7

(3)

Discount management

4.2

(9)

Barcode/Ticket scanning

4.0

(2)

Third-Party integrations

3.0

(3)

Employee management

4.0

(3)

Ticket brokering

4.0

(1)

Access controls/permissions

(0)

Website integration

(0)

User management

(0)

Personalization

(0)

Ticketing

(0)

Promotions management

3.7

(6)

Real-Time analytics

(0)

Task management

(0)

Real-Time monitoring

(0)

Surveys & feedback

(0)

Real-Time updates

(0)

Registration management

(0)

Reminders

(0)

Support ticket management

(0)

Sponsorship management

1.0

(1)

Reservations management

(0)

Social promotion

3.0

(3)

Role-Based permissions

(0)

Sales trend analysis

(0)

Social media integration

(0)

Season tickets

3.0

(1)

Activities booking

(0)

Alerts/Notifications

(0)

API

(0)

Audience engagement

(0)

Billing & invoicing

(0)

Booking management

(0)

Channel management

(0)

Credit card processing

(0)

CRM

5.0

(1)

Customer database

(0)

Customer management

(0)

Customer support

5.0

(1)

Customizable fields

(0)

Email reminders

(0)

Event calendar

(0)

Event ticketing

(0)

Financial analysis

(0)

For Film Festivals

(0)

For Music Festivals

(0)

For virtual events

(0)

GDPR compliance

(0)

Guest list management

(0)

Inventory management

(0)

Mobile ticketing

(0)

Multi-Currency

(0)

Multi-Facility

(0)

Multi-Language

(0)

Multi-Location

(0)

Online ticketing

(0)

Onsite ticketing

(0)

accesso ShoWare alternatives

accesso ShoWare

4.6

(76)

visit website

Starting from

No pricing info

Free trial

Free version

Ease of Use

4.5

Features

4.4

Value for Money

4.6

Customer Support

4.9

Purplepass

4.9

(298)

visit website

Starting from

No pricing info

Free trial

Free version

Ease of Use

4.8

Features

4.7

Value for Money

4.9

Customer Support

4.9

Allcal

4.8

(16)

visit website

Starting from

500

One-time payment

Free trial

Free version

Ease of Use

4.4

Features

4.8

Value for Money

4.9

Customer Support

4.9

Afton Tickets

4.9

(53)

visit website

Starting from

0.79

One-time payment

Free trial

Free version

Ease of Use

4.9

Features

4.8

Value for Money

4.9

Customer Support

5.0

accesso ShoWare integrations (5)

Integrations rated by users

We looked at 76 user reviews to identify which products are mentioned as accesso ShoWare integrations and how users feel about them.

Meta for Business

Integration rating: 4.0 (1)

Other top integrations

Google Analytics 360

Emma by Marigold

Salesforce.org Nonprofit Cloud

GoodData

accesso ShoWare customer support

What do users say about accesso ShoWare customer support?

Customer support rating:

4.6

We analyzed 37 verified user reviews to identify positive and negative aspects of accesso ShoWare customer support.

Widespread user sentiment highlights the support team's responsiveness and quick solutions, even during urgent event times.

A number of users appreciate the friendly, patient, and knowledgeable staff who go above and beyond to resolve issues.

Multiple users value the availability of support after hours and on weekends, ensuring help is accessible when needed.

Support options

24/7 (live rep)

Phone support

Email/help desk

Knowledge base

Faqs/forum

Training options

Webinars

In person

Documentation

Live online

Videos

To see what individual users say about accesso ShoWare's customer support, check out the review snippets below.

“The team at accesso ShoWare has been great at answering questions and finding ways to make their software work for us rather than making us fit into their mold.”

Trampas B.

Director of Theatre Operations

“Even their 24hr support line has been extremely helpful in getting me the answers I need when I need them...NOW! and you know how that is; on event night when everything is happening at once)”

Bill P.

Box Office Manager

“The software platform is relatively simplistic to use and easy to navigate, while the customer service remains top notch, with support being readily available.”

Edward M.

General Manager

accesso ShoWare FAQs

Q. Who are the typical users of accesso ShoWare?

accesso ShoWare has the following typical customers:
Large Enterprises, Mid Size Business, Small Business

Q. What languages does accesso ShoWare support?

accesso ShoWare supports the following languages:
Chinese (Simplified), Chinese (Traditional), English, French, German, Japanese, Korean, Portuguese, Spanish

Q. Does accesso ShoWare offer an API?

Yes, accesso ShoWare has an API available for use.

Q. What other apps does accesso ShoWare integrate with?

accesso ShoWare integrates with the following applications:
Google Analytics 360, GoodData, Salesforce.org Nonprofit Cloud, Meta for Business

Q. What level of support does accesso ShoWare offer?

accesso ShoWare offers the following support options:
24/7 (Live rep), Phone Support, Email/Help Desk, Knowledge Base, FAQs/Forum