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eTicketing for the performing arts

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SimpleTix Pricing, Features, Reviews and Alternatives

SimpleTix FAQs

Q. What type of pricing plans does SimpleTix offer?

SimpleTix has the following pricing plans:
Starting from: $5.00
Pricing model: Free, Subscription
Free Trial: Available

These products have better value for money


Q. Who are the typical users of SimpleTix?

SimpleTix has the following typical customers:
Large Enterprises, Mid Size Business, Small Business


Q. What languages does SimpleTix support?

SimpleTix supports the following languages:
English


Q. Does SimpleTix support mobile devices?

SimpleTix supports the following devices:
Android, iPad, iPhone


Q. Does SimpleTix offer an API?

No, SimpleTix does not have an API available.


Q. What other apps does SimpleTix integrate with?

SimpleTix integrates with the following applications:
authorize.net, PayPal, ActiveCampaign, Square for Restaurants, Zapier, Stripe, Salesforce Sales Cloud, Mailchimp, Braintree


Q. What level of support does SimpleTix offer?

SimpleTix offers the following support options:
Chat, Email/Help Desk, 24/7 (Live rep), Phone Support

SimpleTix product overview

Price starts from

5

/user

What is SimpleTix?

SimpleTix is an online ticketing system for performing arts, concerts, festivals, visitor attractions, conferences and tradeshows, sporting events, and more. The platform allows event organizers and venues to sell tickets online through their own website or a dedicated event page. The embeddable widget can be integrated into any website, and lets customers purchase tickets without having to navigate away from the site. Users can create custom seating charts for different venues to allow customers to select their own seats, and freeze or reserve seats as necessary. Various discounted tickets can be offered to different groups, such as students and senior citizens.

Key benefits of using SimpleTix

  • Interactive seating charts can be created, allowing customers to reserve their own seats, with real-time availability updates to ensure that individual seats cannot be double-booked.

  • For tradeshows and conferences, vendors and exhibitors can view and select assigned floor space at any time, check pricing, confirm availability, and make payments online.

  • Tickets can be scanned using SimpleTix’s native mobile apps and a smartphone camera, ensuring that tickets are only used once and enabling real-time attendance tracking.

  • Event tickets can be sold through a custom event page, or a booking widget which can be embedded in existing websites, allowing customers to purchase tickets without navigating away.

  • SimpleTix integrates with a range of third party systems, including PayPal, Square, and Stripe for payment processing, MailChimp and ActiveCampaign for marketing, Salesforce CRM, and more.
  • Typical customers

    Freelancers
    Small businesses
    Mid size businesses
    Large enterprises

    Platforms supported

    Web
    Android
    iPhone/iPad

    Support options

    Chat
    Email/Help Desk
    24/7 (Live rep)
    Phone Support

    Training options

    Live Online
    In Person
    Documentation
    Webinars

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    Why am I seeing this?

    SimpleTix pricing information

    Value for money

    4.8

    /5

    75

    Starting from

    5

    /user

    Pricing options

    Free plan
    Subscription
    Free trial
    Pricing range

    Value for money contenders

    SimpleTix features

    Functionality

    4.6

    /5

    75

    Total features

    47

    4 categories

    Most valued features by users

    Reporting/Analytics
    Third-Party Integrations
    Customizable Branding
    Email Marketing
    Attendee Management
    Attendee Tracking
    Badge Management
    Barcode/Ticket Scanning

    Functionality contenders

    SimpleTix users reviews

    Overall Rating

    4.8

    /5

    75

    Positive reviews

    95

    %

    Rating breakdown
    • Value for money
    • Ease of use
    • Features
    • Customer support
    • Likelihood to recommend9.05/10
    Rating distribution

    5

    4

    3

    2

    1

    62

    9

    2

    2

    0

    Pros
    The main feature our team loved is the ease of use to build, draw, and add seats to a venue and categorize it all with clear ease of use. We also love that it integrates with SquareUp so cleanly.
    All correspondence and requests were met in a very timely manner, the support for customization and edits was absolutely fantastic. Completely wonderful customer service.
    Like any software, there are always issues, but we have been really impressed by the support in resolving issues - really above and beyond.
    Cons
    I ended up having to setup a separate account for each country. That's not the end of the world, but it does make it more confusing for the users in our office.
    We had a problem where the end user PDF ticket retrieval was confusing. SimpleTix staff were prompt to respond and put a solution in place.
    We ran across SimpleTix and within no time we had out ticketing site up and running.

    Overall rating contenders

    KY
    AvatarImg

    Kate Y.

    Executive Director

    Nonprofit Organization Management, 11-50 employees

    Review source

    Overall Rating

    A quick an easy solution

    Reviewed 4 years ago

    Transcript

    Kate Y.: Hi. I am Kate. I'm the executive director of a modern dance company, and I would give SimpleTix...

    TJ
    AvatarImg

    Tim J.

    Used other for 1-2 years

    Review source

    Overall Rating
    • Value for money
    • Ease of use
    • Features
    • Customer support

    Share this review:

    I had missed a step in setting up payment. Received fast response to complete the process.

    Reviewed 7 years ago
    Pros

    As a small non-profit with only one major annual fundraiser, SimpleTix provides great pre/post reporting, it's easy to navigate, most importantly-easy for my guests to purchase tickets. I've only needed customer support one time. I reached out at end of business day and would have been pleased to have received a response the next morning. I leave the office, go to dinner, check my emails and had received a response by email with the solution less than an hour after submitting a ticket. I was able to correct the issue with my phone using the link provided and we were ready to sell tickets! Additionally, when I got to the office the next morning I had received a phone call from Aron on how to address the issue. Impressive!

    Cons

    No cons were added to this review

    Vendor response

    Thanks for your review Tim!

    AW
    AvatarImg

    Adam W.

    Marketing and Advertising, 201-500 employees

    Used daily for less than 6 months

    Review source

    Overall Rating
    • Value for money
    • Ease of use
    • Features
    • Customer support
    • Likelihood to recommend9/10

    Share this review:

    SimpleTix is simply a great ticketing and events platform

    Reviewed 5 years ago

    Overall our experience with SimpleTix was tremendous! I cannot say enough good things about the communication, care, responsiveness, and helpfulness that our reps offered. All correspondence and requests were met in a very timely manner, the support for customization and edits was absolutely fantastic! Completely wonderful customer service!! 5 stars!

    Pros

    There were several aspects of the SimpleTix platform that were extremely beneficial. We vetted many options for ticketing platforms for our event, and SimpleTix was a clear front-runner from our first discussion. The pricing was very reasonable and competitive, and the functionality of the platform met our essential needs for the customization that was required for the specific event, which called for a custom floor plan and reservation system.

    Cons

    There were some seemingly very basic features that we were told couldn't be done. Needs and requests such as changing the color of a reserved seat to the color red or black upon reservation, or the specific numbering of seats in a certain configuration were not met, as we were told things like this couldn't be done. From the outside, functionality requests such as these seem very simplistic, so it was a shame these smaller things couldn't be accomplished.

    BM
    AvatarImg

    Beth M.

    Nonprofit Organization Management, self-employed

    Used weekly for less than 6 months

    Review source

    Overall Rating
    • Value for money
    • Ease of use
    • Features
    • Customer support
    • Likelihood to recommend2/10

    Share this review:

    Total time waster.

    Reviewed 7 years ago

    saved a little bit of money on the onset

    Pros

    I initially thought that it would be worth it to save money for my non-profit. It's slightlyl less intuitive than it's counterparts, but seemed a fair trade off at the time.

    Cons

    The UI is so buggy and slow, that it's really not worth it. It also is not as inexpensie as it purports, because connecting to Square actually adds the same cost per ticket as Eventbrite would have.... grrrrr. As I write this, I'm watching the wheel on my open tab for SimpleTix go round and round.... it's been doing this for 20 minutes with NO progress.... going back to Eventbrite. My time and sanity are in the balance.

    Vendor response

    Beth thanks for your feedback! Last week we looked into the issues you had and have rectified them. ABOUT THE FEES.... Eventbrite charges 2.5% + $1.99 per ticket sold, plus the credit card fee. SimpleTix charges just $0.99 per ticket (you'll pay your own credit card processing fees). While the Eventbrite interface may be easier to use at a first, you will see it's extremely limited n features and over-priced. NON-PROFIT INTEGRATIONS Non-profits love SimpleTix. We're the only ticketing app compatible with both: Donor Perfect and BlackBaud. Today over 2,000 Non-profits trust SimpleTix for their events.

    RP
    AvatarImg

    Roger P.

    Review source

    Overall Rating
    • Value for money
    • Ease of use
    • Features
    • Customer support

    Share this review:

    The Solution We Needed

    Reviewed 13 years ago

    We like working with SimpleTix because they are a young, growing company and we feel we can grow with them. The service is 5 star and if a problem does crop up, they are quick to remedy the situation. The site has so many features that we have not utilized all of them yet. It's by far the best bang for the buck on the market today, hands down.

    Pros

    We started looking for an event ticketing solution and we reviewed many differerent providers. We chose SimpleTix based on the fact that it offered not only a ticketing solution, but also a shopping cart solution. The learning curve for SimpleTix is not too steep, the company offers dozens of self-help video tutorials that helped alot in the beginning. Since I am not a web developer, it probably...

    Cons

    For what we use SimpleTix for, I really can't think of any con's.

    NB
    AvatarImg

    Nadia B.

    Entertainment, 11-50 employees

    Used daily for 6-12 months

    Review source

    Overall Rating
    • Value for money
    • Ease of use
    • Features
    • Customer support
    • Likelihood to recommend10/10

    Share this review:

    Simpletix Easy to Use

    Reviewed a year ago

    Good - better pricing would be nice for our small venue.

    Pros

    Simpletix helps us to organize and maintain ticket sales for over 140 shows a year at our 110 seat venue.

    Cons

    Pricing - expensive. Would be better if they offered a monthly plan vs. a fee on every ticket sold as we hold many events and have a 110 seating capacity.

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