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SimpleTix Pricing, Features, Reviews and Alternatives

SimpleTix product overview

Price starts from

$

0.99

/momonth
Per Feature

What is SimpleTix?

SimpleTix is an online ticketing system for performing arts, concerts, festivals, visitor attractions, conferences and tradeshows, sporting events, and more. The platform allows event organizers and venues to sell tickets online through their own website or a dedicated event page. The embeddable widget can be integrated into any website, and lets customers purchase tickets without having to navigate away from the site. Users can create custom seating charts for different venues to allow customers to select their own seats, and freeze or reserve seats as necessary. Various discounted tickets can be offered to different groups, such as students and senior citizens.

Key benefits of using SimpleTix

  • Interactive seating charts can be created, allowing customers to reserve their own seats, with real-time availability updates to ensure that individual seats cannot be double-booked.

  • For tradeshows and conferences, vendors and exhibitors can view and select assigned floor space at any time, check pricing, confirm availability, and make payments online.

  • Tickets can be scanned using SimpleTix’s native mobile apps and a smartphone camera, ensuring that tickets are only used once and enabling real-time attendance tracking.

  • Event tickets can be sold through a custom event page, or a booking widget which can be embedded in existing websites, allowing customers to purchase tickets without navigating away.

  • SimpleTix integrates with a range of third party systems, including PayPal, Square, and Stripe for payment processing, MailChimp and ActiveCampaign for marketing, Salesforce CRM, and more.
  • Typical customers

    Freelancers
    Small businesses
    Mid size businesses
    Large enterprises

    Platforms supported

    Web
    Android
    iPhone/iPad

    Support options

    Chat
    Email/Help Desk
    24/7 (Live rep)
    Phone Support

    Training options

    Live Online
    Webinars
    In Person
    Documentation

    SimpleTix pricing information

    Value for money

    4.9

    /5

    60

    Price starts from

    $

    0.99

    /momonth
    Per Feature

    Pricing options

    Free plan
    Subscription
    Free trial
    Pricing range

    Value for money contenders

    SimpleTix features

    Functionality

    4.4

    /5

    60
    Total Features49 4 categories

    Most valued features by users

    Reporting/Analytics
    Third Party Integrations
    Email Marketing
    Customizable Branding
    Social Media Integration
    Surveys & Feedback
    Customer Data Management
    Room Block Management

    SimpleTix users reviews

    Overall rating

    4.7

    /5

    60

    Positive reviews

    93%

    Write a review
    Rating breakdown
    • Value for money
    • Ease of use
    • Features
    • Customer support
    • Likelihood to recommend8.84/10
    Rating distribution

    5

    4

    3

    2

    1

    48

    8

    2

    2

    0

    Pros
    Simpletix gave my non profit fundraising event a professional quality registration and ticketing system at the most cost effective price. Will be using this again and very happy to recommend.

    SK

    Samuel K.

    All correspondence and requests were met in a very timely manner, the support for customization and edits was absolutely fantastic. Completely wonderful customer service.

    AW

    Adam W.

    Like any software, there are always issues, but we have been really impressed by the support in resolving issues - really above and beyond.

    DP

    Deven P.

    Cons
    I ended up having to setup a separate account for each country. That's not the end of the world, but it does make it more confusing for the users in our office.

    WG

    Whit G.

    We had a problem where the end user PDF ticket retrieval was confusing. SimpleTix staff were prompt to respond and put a solution in place.

    RR

    Rick R.

    We ran across SimpleTix and within no time we had out ticketing site up and running.

    JM

    Jason M.

    Overall rating contenders

    Overall Rating

    A quick an easy solution

    Reviewed a year ago

    Transcript

    Kate Y.: Hi. I am Kate. I'm the executive director of a modern dance company, and I would give SimpleTix...

    Overall Rating
    • Value for money
    • Ease of use
    • Features
    • Customer support
    • Likelihood to recommend10/10

    Share this review:

    Fabulous Ticketing Software

    Reviewed 3 years ago
    Pros

    SimpleTix handles every aspect of ticketing for our classes - from initial sales and roster creation to allergy alerts and easy communication with our guests. And much of it is automated - leaving time for us to focus on other things.

    Cons

    The only thing that would make our experience any better would be how our guests redeem gift cards. That we still need to do manually.

    Vendor response

    Thanks for your review Gwyn. All your cooking classes look really amazing. Thanks for being a SimpleTix customer the past 2 years.

    Overall Rating
    • Value for money
    • Ease of use
    • Features
    • Customer support
    • Likelihood to recommend10/10

    Share this review:

    Highly Recommend

    Reviewed 6 months ago

    After a thorough review of multiple timed ticketing platforms, it was an easy decision for us to move forward with SimpleTix. The software met all of the requirements we were looking for and our customer experience rep, [SENSITIVE CONTENT HIDDEN], went above and beyond in making sure it was the right fit and that we were completely comfortable with the software.

    Pros

    The SimpleTix management interface is user-friendly and offers customization options flexible enough to meet the specific needs, but simple enough that content changes can be easily made in-house. Additionally, the interface offers great front-end customization options so that the customer experience on the website is seamless with the ticketing system experience. SimpleTix doesn’t require a fee for individual reservations compared to some of the enterprise solutions explored.

    Cons

    SimpleTix doesn't offer a built-in CRM with their platform, however, that's how they're able to keep the cost low. This actually worked out well for us since we were able to integrate a separate CRM via Zapier and save money.

    Vendor response

    Thanks for your review Abygail!

    Overall Rating
    • Value for money
    • Ease of use
    • Features
    • Customer support

    Share this review:

    Does not work for events that have multiple event times and locations

    Reviewed 3 years ago

    I was skeptical about it working for our festival, but the support team assured me it would and even set it up for us after I gave them all the necessary information. But when registrations started coming in and I couldn't get reports that I needed and event tickets listed one location and time for all events. Then team told me I had to set it up differently, so I spent 3 hrs doing it. During test...

    Pros

    Many options You can add your own graphics Option to scan pre-purchased tickets at the door

    Cons

    -It couldn't work for our festival, as we have multiple events at different times, like 3 bus trips and a banquet. -2 different support staff told me it would work, and in the end, it did not

    Vendor response

    We worked with this client, gathered the ticket price details, and put together the event page very early on. Then after going live we learned that each of the ticket prices were for totally different events at different locations and different times. If we knew this up front we should have suggested going another route. While it's still quite simple, we just needed to know that in the beginning. SimpleTix is a great solution for festivals and conferences.

    Overall Rating
    • Value for money
    • Ease of use
    • Features
    • Customer support
    • Likelihood to recommend8/10

    Share this review:

    we just had to come up with the idea and SimpleTix did the rest

    Reviewed 4 months ago

    I very much enjoyed SimpleTix and am looking forward to our next event. All aspects of the service went without a hitch, and their Customer Service agents are such a delight. Every attendee and member of the event teams have had great experiences with our events, thanks to Simple Tix.

    Pros

    SimpleTix integrates with all our favorite tools and software. With Zoom to make remote planning sessions easy, with Stripe for safe and secure payment processing, and with Salesforce to easily coordinate our events with other associated project activities.

    Cons

    I have no complains from my experience with SimpleTix. And all my team members enjoyed using it as well.

    Vendor response

    Hi Emmanuel, thanks for your review. Glad to see the SimpleTix + Zoom integration worked well for your organization.

    Overall Rating
    • Value for money
    • Ease of use
    • Features
    • Customer support
    • Likelihood to recommend10/10

    Share this review:

    We're an annual community event that happens once-a-year, this is our first time using SimpleTix.

    Reviewed 4 years ago

    Organizing attendees for a five-day festival and contest, so we want to track who is interested in attending and be able to promote with discount codes and other perks. Also able to issue manual tickets, have them emailed, or sent as text to phone. Also lots of ways to set up your site with a theme, though I decided the standard look was the best for me. Honestly, I like having the ability to customize and this site allows so much customization. Also, they don't hold back all the features for the premium membership, they're generous with the features you get compared to other, more expensive sites even if you stick to the basic level. I would totally use the premium features, but we aren't at that budget level yet. However, under a less amount for each ticket is a great deal.

    Pros

    Everything I could imagine needing from this software is included in the basic features. The cost-per-ticket is less (less if you pre-print) AND SimpleTix helps us figure out the Square pass-through fees and include them in the service fee cost. Had no issues setting up Square. I like that anyone can use their phone to scan with the app. To be fair, at the time of this review I have used the website to setup a pretty decent ticket portal, but we haven't tested it at the door yet. We are excited that we can change the email form letters that people get when they order. I think getting actual labeled tickets makes the guests feel more confident as well.

    Cons

    I don't think it's a con, but in order to maximize the program/website, you may have to ask a few questions. There was no issue for me on that part, I received a more-than-thorough response any time I needed it. (I accessed help by phone and email, both were outstanding and easy.)

    Vendor response

    Thanks for your review Adam!

    SimpleTix FAQs and common questions

    SimpleTix has the following pricing plans:
    Starting from: $0.99/month
    Pricing model: Free, Subscription
    Free Trial: Available


    SimpleTix has the following typical customers:
    Large Enterprises, Mid Size Business, Small Business


    SimpleTix supports the following languages:
    English


    SimpleTix supports the following devices:
    Android, iPhone, iPad


    No, SimpleTix does not have an API available.


    SimpleTix integrates with the following applications:
    Authorize.net, PayPal, ActiveCampaign, Square for Restaurants, Zapier, Stripe, Salesforce Sales Cloud, Mailchimp, Braintree


    SimpleTix offers the following support options:
    Chat, Email/Help Desk, 24/7 (Live rep), Phone Support

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