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SimpleTix Pricing, Features, Reviews and Alternatives
SimpleTix FAQs
SimpleTix product overview
What is SimpleTix?
SimpleTix is an online ticketing system for performing arts, concerts, festivals, visitor attractions, conferences and tradeshows, sporting events, and more. The platform allows event organizers and venues to sell tickets online through their own website or a dedicated event page. The embeddable widget can be integrated into any website, and lets customers purchase tickets without having to navigate away from the site. Users can create custom seating charts for different venues to allow customers to select their own seats, and freeze or reserve seats as necessary. Various discounted tickets can be offered to different groups, such as students and senior citizens.
Key benefits of using SimpleTix
Typical customers
Platforms supported
Support options
Training options
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SimpleTix
Starting from
5
/user
Starting from
0.99
One-time payment
Usage Based
SimpleTix pricing information
Value for money
4.9
/5
71
Starting from
5
/user
Pricing options
Value for money contenders
SimpleTix features
Functionality
4.6
/5
71
Total features
49
4 categories
Most valued features by users
Functionality contenders
SimpleTix users reviews
Overall Rating
4.8
/5
71
Positive reviews
- Value for money
- Ease of use
- Features
- Customer support
- Likelihood to recommend9.11/10
59
8
2
2
0
Overall rating contenders
Kate Y.
Executive Director
Nonprofit Organization Management, 11-50 employees
Review source
Transcript
Kate Y.: Hi. I am Kate. I'm the executive director of a modern dance company, and I would give SimpleTix...
Gwyn N.
Hospitality, 11-50 employees
Used daily for 1-2 years
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SimpleTix handles every aspect of ticketing for our classes - from initial sales and roster creation to allergy alerts and easy communication with our guests. And much of it is automated - leaving time for us to focus on other things.
The only thing that would make our experience any better would be how our guests redeem gift cards. That we still need to do manually.
Thanks for your review Gwyn. All your cooking classes look really amazing. Thanks for being a SimpleTix customer the past 2 years.
Andrew C.
Performing Arts, 11-50 employees
Used monthly for 6-12 months
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We decided to switch to SimpleTix after a bad experience with another provider. We just had our opening weekend of a show using SimpleTix and everything worked very well indeed!
Very easy to set up by non-technical staff. Platform does everything we need as a performing arts organization. Square integration awesome. It's also great seeing our revenue flow directly into our bank account on a daily basis instead of being held in escrow somewhere! Very good technical support.
User interface for ticket purchasers sometimes confusing - especially widget with limited real estate. Would like more comprehensive library of support topics. Would like better tech support over weekends (this is being improved as of Feb 2023, according to SimpleTix team)
Karla B.
Museums and Institutions, 1-10 employees
Used weekly for less than 6 months
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I was skeptical about it working for our festival, but the support team assured me it would and even set it up for us after I gave them all the necessary information. But when registrations started coming in and I couldn't get reports that I needed and event tickets listed one location and time for all events. Then team told me I had to set it up differently, so I spent 3 hrs doing it. During test...
Many options You can add your own graphics Option to scan pre-purchased tickets at the door
-It couldn't work for our festival, as we have multiple events at different times, like 3 bus trips and a banquet. -2 different support staff told me it would work, and in the end, it did not
We worked with this client, gathered the ticket price details, and put together the event page very early on. Then after going live we learned that each of the ticket prices were for totally different events at different locations and different times. If we knew this up front we should have suggested going another route. While it's still quite simple, we just needed to know that in the beginning. SimpleTix is a great solution for festivals and conferences.
Taylor H.
Entertainment, 11-50 employees
Used weekly for less than 6 months
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The integration of the online ticketing system with my Square account. Also, I struggled to properly set up and manage online tickets.
The ease of use of their system. Coming from another ticketing system, this has been easy to learn, understand and set-up!
So far, nothing! All features have been there that I need and the customer support has been phenomenal!
Taylor, thanks for your business. We really appreciate it.
Heather P.
Arts and Crafts, self-employed
Used daily for 2+ years
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I really appreciate the almost immediate response I get each time I reach out to the customer service team at Simpletix. They always respond quickly and clearly with the answers I need...even sending a video to walk me through the process step-by-step! They do an amazing job!!! Thanks!
Easy to use and the customer service is AMAZING! Where other companies are lacking, the responsiveness at Simpletix is bar none!
The only thing negative I could think of would be that I can't always find what tools I need, but they are there. They've thought of everything!
Hello Heather, Working with you and your art center has been a pleasure!
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