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SITE123
5
201
4
78
3
20
2
7
1
11
Based on GetApp‘s extensive, proprietary database of in-depth, verified user reviews
Free website builder and landing page solution
Table of Contents
SITE123 - 2026 Pricing, Features, Reviews & Alternatives


All user reviews are verified by in-house moderators and provider data by our software research team. Learn more
Last updated: March 2026
SITE123 overview
Based on 317 verified user reviews
What is SITE123?
SITE123 is a website builder program with key features that include website management, real time editing, landing pages and web forms, design management, customizable templates, and more.
Who uses SITE123?
Reviews for SITE123 come from a wide variety of industries, including arts and crafts (7% of reviewers), health, wellness and fitness (6%), and information technology and services (5%). The most frequent use case for SITE123 cited by reviewers is website builder (68% of reviewers).
What do users say about SITE123 pricing?
Most reviewers indicate SITE123 offers strong value for money, and they appreciate the free plan, affordable paid tiers, and honest pricing. Some users say paid plans become expensive, and some reviewers feel ad removal costs are disappointing.
Starting price
per month
Alternatives
with better value for money
Pros & Cons
User Interface
Website Building
Templates
Customer Support
Pricing
Drag and Drop
SITE123’s user interface
SITE123 pros, cons and reviews insights
To determine these pros and cons insights, we analyzed responses from
Overall rating
Value for money
4.3
Features
4.2
Ease of use
4.5
Customer support
4.6
Reviews sentiment
What do users say about SITE123?
SITE123 is a website builder program with key features that include website management, real time editing, landing pages and web forms, design management, customizable templates, and more.
Select to learn more
Who uses SITE123?
Based on 317 verified user reviews.
Company size
Small Businesses
Enterprises
Midsize Businesses
Top industries
Use cases
SITE123's key features
GetApp's analysis of 76 verified user reviews collected between July 2021 and February 2024 identifies SITE123's most critical features and summarizes user sentiment about those features.
Reviewers appreciate SITE123's website management capabilities for their simplicity and ease of use. They find the dashboard intuitive and helpful for monitoring key areas. Users report that the tools are user-friendly, although some feel there is limited room for differentiation. They highlight the platform's reliability and the ability to make changes anytime. They also value the professional look and ease of navigation. Users mention that the support is fantastic and responsive, which enhances the overall management experience. Of the 38 SITE123 users who gave detailed accounts of their use of Website Management, 97% rated this feature as important or highly important.
Users report that SITE123's real-time editing allows them to make changes instantly without needing to preview or publish separately. They find this capability helpful for correcting mistakes and updating content quickly. Reviewers appreciate the ability to edit from mobile devices and the ease of adding, editing, and deleting site elements. They note that while there can be occasional lags, the overall experience is positive, with changes reflecting immediately and making the editing process efficient. Of the 28 SITE123 users who gave detailed accounts of their use of Real Time Editing, 96% rated this feature as important or highly important.
Reviewers indicate that SITE123 offers great options for creating landing pages and web forms. They find these tools valuable for attracting potential guests and gathering feedback. Users appreciate the variety of layouts and the ease of customization. They highlight the professional appearance and simplicity of use, which is particularly beneficial for small business owners. They also mention that the forms add functionality and help in creating a visually appealing and navigable website. Of the 21 SITE123 users who gave detailed accounts of their use of Landing Pages/Web Forms, 95% rated this feature as important or highly important.
Users report that SITE123's design management is straightforward and easy to use. They appreciate the simplicity and effectiveness of the design options, which contribute to creating professional-looking websites. Reviewers mention that while the design tools are generally good, they could benefit from more flexibility and variety. They find the templates attractive and suitable for different needs, although some users feel that the design management could be more robust and less restrictive. Of the 17 SITE123 users who gave detailed accounts of their use of Design Management, 94% rated this feature as important or highly important.
Reviewers appreciate SITE123's customizable templates for their ease of use and ability to personalize websites. They find the templates professional-looking and suitable for various purposes. Users highlight the importance of having a wide selection of templates, although some feel there could be more options. They report that the templates save time and provide great design ideas. However, a few users mention that the customization options could be more flexible to better meet specific needs. Of the 16 SITE123 users who gave detailed accounts of their use of Customizable Templates, 88% rated this feature as important or highly important.
All SITE123 features
Features rating:
SITE123 alternatives
SITE123 pricing
Value for money rating:
Starting from
12.8
Per month
Per Feature
User opinions about SITE123 price and value
Value for money rating:
To see what individual users think of SITE123's price and value, check out the review snippets below.
Maryke W.
Specialist Wellness Counsellor
Maryke W.
Specialist Wellness Counsellor
SITE123 integrations (45)
Integrations rated by users
We looked at 317 user reviews to identify which products are mentioned as SITE123 integrations and how users feel about them.
Integration rating: 5.0 (4)
Integration rating: 4.0 (3)
Integration rating: 4.5 (3)
“This gives us actionable conversion data tied to our google campaigns and feeds it back into Google Ads so that we can track campaign effectiveness.”
Brad M.
Sales and Marketing Technologist
Integration rating: 1.0 (2)
Integration rating: 5.0 (2)
“Our wordpress sites collect leads via 123 and send contacts to Mailchimp.”
Jeff C.
Marketing Director
Integration rating: 4.5 (2)
SITE123 customer support
What do users say about SITE123 customer support?
Customer support rating:
We analyzed verified user reviews to identify positive and negative aspects of SITE123 customer support.
Widespread user sentiment highlights SITE123's 24/7 customer support, with consistently fast and helpful responses.
A significant portion of users find the support team easy to contact, especially through the live chat and texting portal.
Broad user base appreciates that customer service explains solutions clearly, making it accessible for beginners and non-tech users.
Common user feedback praises the proactive, friendly, and courteous approach of SITE123's support staff.
Support options
Training options
To see what individual users say about SITE123's customer support, check out the review snippets below.
“I am not young and not that adept at IT/digital stuff but managed to create my own website in an afternoon with the excellent help of the customer service people at Site123”
Margaret H.
Artist
“It has taken me a week to build, I could not get the paypal integrated only because I did not understand what was needed and adding the different components such as Gateway keys and understanding where on my website I had to place them, but I feel I have accomplished the task and learnt a lot on the way.”
Kath F.
Boss
“While SITE123 integrates with some third-party tools and services, users looking for extensive integration options or specific integrations may find the platform lacking compared to more advanced website builders.”

Tichaona R.
Graphic designer
“I understand that there have been some performance issues for other customers when they exceed 200 pages on their site, but that is Site123's issue to figure out.”
David E.
Owner
SITE123 FAQs
SITE123 is a free website builder that helps users to build multilingual, SEO-friendly websites and landing pages without coding. It comes with an admin dashboard, which enables users to create multiple groups, grant access permission to employees and view previous messages with clients on a centralized platform. SITE123 provides users with tools to design business logos, create customized response forms, and add images or icons from a built-in media gallery. Our comprehensive solution lets users offer services to clients, set participant numbers, add service locations, schedule appointments and process payments, enhancing customer experience with the brand. It also allows users to create personalized blog posts using custom templates/layouts, and share published blogs on various social media platforms, improving marketing operations. SITE123 offers integration with various third-party applications such as Facebook, Twitter, Woopra, Authorize.net, Paypal, Braintree, Lucky Orange, Pure Chat and more. We enable businesses to claim top-level domain (TLD) extensions, and enforce SSL/HTTPS encryption to prevent cyber threats.
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