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SpiceX
Based on GetApp‘s extensive, proprietary database of in-depth, verified user reviews
Integration Platform as a Service for contact centers
Table of Contents
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SpiceX - 2026 Pricing, Features, Reviews & Alternatives
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SpiceX overview
What is SpiceX?
SpiceCSM is a web based on-demand platform for increasing the efficiency of your contact center agents. Designed as a "point solution," SpiceCSM Guided Services turn your agents into subject matter experts, without additional training. With a unique blend of decision tree technology, data collection, and easy to use creation tools, your contact center will not only provide higher quality service, but at a lower cost.
Key benefits of using SpiceX
Multi-brand Shared agent approach
Increased agent efficiency
Data Collection and Processing
Starting price
per month
Alternatives
with better value for money
SpiceX reviews
Overall rating
4.3
/5
3
Positive reviews
67
%
- Value for money
- Ease of use
- Features
- Customer support
- Likelihood to recommend10/10
5
4
3
2
1
2
0
1
0
0
SpiceX's key features
Most critical features, based on insights from SpiceX users:
All SpiceX features
Features rating:
SpiceX alternatives
SpiceX
Starting from
45
/user
Per month
Salesforce Sales Cloud
Starting from
25
Per month
Freshdesk
Starting from
19
Per month
Zoho Desk
Starting from
20
Per month
SpiceX pricing
Value for money rating:
Starting from
45
/user
Per month
User opinions about SpiceX price and value
Value for money rating:
SpiceX integrations (3)
Top integrations
SpiceX support options
Typical customers
Platforms supported
Support options
Training options
SpiceX FAQs
SpiceX has the following pricing plans:
Starting from: $45.00/month
Pricing model: Subscription
These products have better value for money
Q. Who are the typical users of SpiceX?
SpiceX has the following typical customers:
Freelancers, Large Enterprises, Mid Size Business, Non Profit, Public Administrations, Small Business
Q. What languages does SpiceX support?
SpiceX supports the following languages:
English
Q. Does SpiceX offer an API?
No, SpiceX does not have an API available.
Q. What level of support does SpiceX offer?
SpiceX offers the following support options:
24/7 (Live rep), Chat
