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CRM solution for small to midsize firms
SpinOffice is a customer relationship management (CRM) solution designed to help small to midsize enterprises manage emails, business contacts, appointments, tasks, projects, folders, files & notes. The platform offers centralized access to customer data via an interactive dashboard to facilitate collaboration with team members and clients.
Typical customers
Platforms supported
Support options
Training options
Value for money
4.6
/5
16
Starting from
27.50
/user
Per month
Value for money contenders
Functionality
4.6
/5
16
Total features
31
2 categories
Functionality contenders
Overall Rating
4.7
/5
16
Positive reviews
12
3
1
0
0
Overall rating contenders
Richard Allen R.
Music, 1-10 employees
Used weekly for less than 6 months
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I could not be happier. I am using Spin Office to assist members of our board of directors (we are a non-profit) in fundraising activities. The customer service from HQ is outstanding. I have spoken on the phone, used chat, and e-mail to cover a few initial issues related to start up, tweaks, really, and received a thorough training via phone. They are committed to getting their product up and running flawlessly, because they understand how important the tool is to organizations like ours. I could not be happier.
It was easy to set up. It had a place to include process notes on clients, even photos. Each client was really a snap to set up. I got my entire CRM up and running in a few hours. There are a LOT of features that we are not using presently, which may make our work easier in the future as we grow. Meanwhile, those features do not stand in the way of our current usage.
None. I could not be happier. They are committed to success.
Thank you for your feedback, Richard!
Trevor J.
Business Supplies and Equipment, 1-10 employees
Used daily for 2+ years
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We have been using SpinOffice for over 5 years and it has met or exceeded our expectations.
We chose this software as we needed a central repository of all email contacts with customers / prospects / suppliers and staff that was accessible to all users. We are a small staff that needs access to the history of correspondence.
As we are in a timezone very different from Europe we sometimes wait a day for support email responses.
Trond J.
Renewables & Environment, self-employed
Used daily for 2+ years
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Overall the system worked ok for me in the time I used it as my main CRM system, but when I started discovering its flaws things started getting difficult. In the aftermath I regret choosing the Spinoffice as my system mostly because I am not in charge of my data and they dont help me transfer data to me.
The system is easy to use and somewhat intuitive to learn.
Spinoffice have big limitation in a typical BtoB type of sales. Its not possible to organize contacts in more than one level up. The only way around this is to make a normal relation between them, but if you have many contacts this will become very unorganized. Also when I said I will stop using it there is no way to transfer data to a new system, and the system turn very slow if you want to maintain the data acquired into Spinoffice. The only way is to manually transfer the data, in 2019???? Not satisfactory and dangerous for most businesses.
Paul F.
Information Technology and Services, self-employed
Used daily for less than 6 months
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The way it links everything together! So simple to find anything, your emails all in one pace, along with your contacts, your tasks, a gorgeous Kanban board for planning your time. All in all its fa bulls!
In general no. The software works just as it says on the box. I would like the IOS applications to be a little more refined perhaps, but that's not a major when you have a brilliant application like this on the Mac.
Thanks, Paul!
Verified reviewer
Education Management, 11-50 employees
Used daily for 1-2 years
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Customer support is excellent and we were able to migrate a number of operational spreadsheets into one place. Having this CRM has enabled us to put the majority of customer/supplier data in on place and saved lots of time managing our day-to-day operations. The cost of the licences, although already low, are more than offset by the improved efficiencies.
I like the fact that you can customise the fields to make them relevant to our needs. Integrated SMS is very useful for texting simple confirmation messages, and the mail merge is very simple, with user templates very easy to set up. The calendar function allows us to book and easily view delegates for our training courses. Also, the viewing screens are very clean and clear , and we have the system set up so that delegates, contacts, suppliers etc screens are different colours - a small detail but a nice touch.
The reports are perfectly usable but the column titles don't always replicate the user-defined fields. It's not a huge issue as we know what the data in each column means.
SpinOffice has the following pricing plans:
Starting from: €27.50/month
Pricing model: Free, Subscription
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