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SpinOffice Logo
SpinOffice
4.7
(16)

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CRM solution for small to midsize firms

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(3)

SpinOffice Pricing, Features, Reviews and Alternatives

SpinOffice product overview

Price starts from

27.50

/user

Per month

What is SpinOffice?

SpinOffice is a customer relationship management (CRM) solution designed to help small to midsize enterprises manage emails, business contacts, appointments, tasks, projects, folders, files & notes. The platform offers centralized access to customer data via an interactive dashboard to facilitate collaboration with team members and clients.

Typical customers

Freelancers
Small businesses
Mid size businesses
Large enterprises

Platforms supported

Web
Android
iPhone/iPad

Support options

Chat
Email/Help Desk
Phone Support

Training options

Documentation
Webinars
Live Online
In Person

SpinOffice pricing information

Value for money

4.6

/5

16

Starting from

27.50

/user

Per month

Pricing options

Free plan
Subscription
Free trial
Pricing range

Value for money contenders

SpinOffice features

Functionality

4.6

/5

16

Total features

31

2 categories

Most valued features by users

Activity Dashboard
API
Alerts/Notifications
Data Import/Export
Email Marketing
Mobile Access
Customizable Templates
Contact Management

SpinOffice users reviews

Overall Rating

4.7

/5

16

Positive reviews

Rating breakdown
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend9.13/10
Rating distribution

5

4

3

2

1

12

3

1

0

0

Pros
It fits our needs perfectly, has paid for itself in saved time an effort and, most importantly, the customer service has been excellent.
Also, the viewing screens are very clean and clear , and we have the system set up so that delegates, contacts, suppliers etc screens are different colours - a small detail but a nice touch.
As the title shows, the simplicity is my personal favorite. By just look and feel it's so easy to start and go forward from there on.
Cons
Also when I said I will stop using it there is no way to transfer data to a new system, and the system turn very slow if you want to maintain the data acquired into Spinoffice.
The calendar option isn't as simple to use as the rest of the SpinOffice platform, and there is no Android based App yet.
Overall the system worked ok for me in the time I used it as my main CRM system, but when I started discovering its flaws things started getting difficult.
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Richard Allen R.

Music, 1-10 employees

Used weekly for less than 6 months

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend10/10

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Outstanding Customer Service

Reviewed 4 years ago

I could not be happier. I am using Spin Office to assist members of our board of directors (we are a non-profit) in fundraising activities. The customer service from HQ is outstanding. I have spoken on the phone, used chat, and e-mail to cover a few initial issues related to start up, tweaks, really, and received a thorough training via phone. They are committed to getting their product up and running flawlessly, because they understand how important the tool is to organizations like ours. I could not be happier.

Pros

It was easy to set up. It had a place to include process notes on clients, even photos. Each client was really a snap to set up. I got my entire CRM up and running in a few hours. There are a LOT of features that we are not using presently, which may make our work easier in the future as we grow. Meanwhile, those features do not stand in the way of our current usage.

Cons

None. I could not be happier. They are committed to success.

Vendor response

Thank you for your feedback, Richard!

TJ
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Trevor J.

Business Supplies and Equipment, 1-10 employees

Used daily for 2+ years

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend10/10

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Contact Management

Reviewed 3 months ago

We have been using SpinOffice for over 5 years and it has met or exceeded our expectations.

Pros

We chose this software as we needed a central repository of all email contacts with customers / prospects / suppliers and staff that was accessible to all users. We are a small staff that needs access to the history of correspondence.

Cons

As we are in a timezone very different from Europe we sometimes wait a day for support email responses.

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Trond J.

Renewables & Environment, self-employed

Used daily for 2+ years

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend5/10

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Spinoffice is a typical small business CRM system

Reviewed 3 years ago

Overall the system worked ok for me in the time I used it as my main CRM system, but when I started discovering its flaws things started getting difficult. In the aftermath I regret choosing the Spinoffice as my system mostly because I am not in charge of my data and they dont help me transfer data to me.

Pros

The system is easy to use and somewhat intuitive to learn.

Cons

Spinoffice have big limitation in a typical BtoB type of sales. Its not possible to organize contacts in more than one level up. The only way around this is to make a normal relation between them, but if you have many contacts this will become very unorganized. Also when I said I will stop using it there is no way to transfer data to a new system, and the system turn very slow if you want to maintain the data acquired into Spinoffice. The only way is to manually transfer the data, in 2019???? Not satisfactory and dangerous for most businesses.

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Paul F.

Information Technology and Services, self-employed

Used daily for less than 6 months

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend10/10

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What fantastic software package

Reviewed 2 years ago
Pros

The way it links everything together! So simple to find anything, your emails all in one pace, along with your contacts, your tasks, a gorgeous Kanban board for planning your time. All in all its fa bulls!

Cons

In general no. The software works just as it says on the box. I would like the IOS applications to be a little more refined perhaps, but that's not a major when you have a brilliant application like this on the Mac.

Vendor response

Thanks, Paul!

AR
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Verified reviewer

Education Management, 11-50 employees

Used daily for 1-2 years

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend10/10

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Perfect for our small business

Reviewed 3 years ago

Customer support is excellent and we were able to migrate a number of operational spreadsheets into one place. Having this CRM has enabled us to put the majority of customer/supplier data in on place and saved lots of time managing our day-to-day operations. The cost of the licences, although already low, are more than offset by the improved efficiencies.

Pros

I like the fact that you can customise the fields to make them relevant to our needs. Integrated SMS is very useful for texting simple confirmation messages, and the mail merge is very simple, with user templates very easy to set up. The calendar function allows us to book and easily view delegates for our training courses. Also, the viewing screens are very clean and clear , and we have the system set up so that delegates, contacts, suppliers etc screens are different colours - a small detail but a nice touch.

Cons

The reports are perfectly usable but the column titles don't always replicate the user-defined fields. It's not a huge issue as we know what the data in each column means.

SpinOffice FAQs

Q. What type of pricing plans does SpinOffice offer?

SpinOffice has the following pricing plans:
Starting from: €27.50/month
Pricing model: Free, Subscription


Q. Who are the typical users of SpinOffice?

SpinOffice has the following typical customers:
Mid Size Business, Small Business

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Q. What languages does SpinOffice support?

SpinOffice supports the following languages:
Danish, Dutch, French, German, Italian, Portuguese, Romanian, English

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Q. Does SpinOffice support mobile devices?

SpinOffice supports the following devices:
Android, iPad, iPhone

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Q. Does SpinOffice offer an API?

No, SpinOffice does not have an API available.

See alternatives

Q. What other apps does SpinOffice integrate with?

SpinOffice integrates with the following applications:
ActiveCampaign, WhatsApp, e-Boekhouden.nl, Microsoft 365, MessageBird, Mailchimp

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Q. What level of support does SpinOffice offer?

SpinOffice offers the following support options:
Chat, Email/Help Desk, Phone Support

See alternatives

Common SpinOffice comparisons

SpinOffice logo
Salesforce Sales Cloud logo
SpinOfficevsSalesforce Sales Cloud

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