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ProProfs Survey Maker

Survey & Feedback Software to Collect Customer Insights

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ProProfs Survey Maker Pricing, Features, Reviews and Alternatives

ProProfs Survey Maker product overview

What is ProProfs Survey Maker?

You can create a survey either from scratch by using your design and theme or choose from our library of professional themes. Customize the survey according to your taste and liking. It is effortless to develop a survey using our Survey Maker. All you need to do is select a survey template, add your videos, images, graphics, and white label it before sharing with your users. If you face any difficulty while developing a survey, just turn to our video tutorials or resolve your queries from our Self-service FAQs. You can also get 24/7 chat, email, and phone support from our team. Further, you can easily download the surveys or import them from Excel. Embed the surveys either on your website or blog, email them to your users, or share on social networks.

Key benefits of using ProProfs Survey Maker

• Increase Website Engagement & Traffic
• Create different kinds of surveys - educational, market research, feedback surveys etc
• Detailed quiz stats for easy interpretation of data
• Instant feedback and quick survey results
• Easy to share and embed surveys

Typical customers

Freelancers
Small businesses
Mid size businesses
Large enterprises

Platforms supported

Web
Android
iPhone/iPad

Support options

FAQs/Forum
Knowledge Base
Email/Help Desk
Chat
Phone Support

Training options

Documentation
Live Online
Videos

ProProfs Survey Maker pricing information

Value for money

5.0

/5

5

Starting from

$

7

/momonth
Per Feature

Pricing options

Free plan
Subscription
Free trial
Pricing range

Value for money contenders

SurveyMonkey
Value for money
#1
Zoho CRM
Value for money
#2
Freshdesk
Value for money
#3
ProProfs Survey Maker
Value for money
#4

ProProfs Survey Maker features

Functionality

5.0

/5

5
Total Features16 8 categories

Most valued features by users

Reporting/Analytics
Email Marketing
Data Import/Export
Customizable Templates
Surveys & Feedback
Survey/Poll Management
Customizable Questions
Skip Logic

Functionality contenders

SurveyMonkey
Functionality
#1
Zoho CRM
Functionality
#2
Freshdesk
Functionality
#3
ProProfs Survey Maker
Functionality
#4

ProProfs Survey Maker users reviews

Overall rating

5.0

/5

5

Positive reviews

100%

Write a review
Rating breakdown
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend8.25/10
Rating distribution

5

4

3

2

1

5

0

0

0

0

Overall rating contenders

SurveyMonkey
Overall rating
#1
Zoho CRM
Overall rating
#2
Pipedrive
Overall rating
#3
ProProfs Survey Maker
Overall rating
#4
Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend10/10

Share this review:

Create a Net Promoter Score Survey in Minutes

Reviewed 7 months ago

In a nutshell, the survey creation using ProProfs Survey Maker has been smooth and effortless. NPS Survey has been a gamechanger for our business. We closely followed up with our dissatisfied customers and solved their pain points. It has turned them into our loyal customers All thanks to ProProfs Survey Maker.

Pros

We were looking for a tool to analyze our customer loyalty. After evaluating several software, we found features like Net Promoter Score survey of ProProfs apt for our business. We could quickly analyze customer loyalty on a simple scale of (0-10). This helped us to rethink and plan our business model.

Cons

It is challenging to point out a disadvantage of ProProfs Survey Maker. So far, we have never faced a significant survey creation issue.

Vendor response

Thanks for sharing your views on ProProfs Survey Maker

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend10/10

Share this review:

Reliable and insightful, overall, it’s one of the best survey tools I’ve used.

Reviewed 2 years ago

The overall experience has been great and I have not been disappointed with this tool as of yet.

Pros

The ready-to-use templates would surely be one of the things I like the most. I would also like to mention the detailed reports provided by ProProfs Survey Maker.

Cons

There’s nothing to really point out as being something I disliked. Of course there have been a few bugs and glitches, but their support team is more than helpful in such cases.

Vendor response

Thank you for your review. We are glad you loved ProProfs Survey Maker.

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend5/10

Share this review:

Top Survey Tool for Website Surveys

Reviewed 7 months ago

ProProfs Survey maker is the best tool available at a nominal cost with flexible features. We could create customized website surveys with engaging questions. In the last four months of using ProProfs Survey Maker, our response rates have spiked. We could collect precise feedback and enhance user experience.

Pros

As an ecommerce business, we have several customers with diverse backgrounds. ProProfs Survey Maker helped us get actionable feedback from them using intuitive and customizable surveys. I love the scored survey option as it allows us to bring a personalized and interactive feature to the survey.

Cons

So far, we had no difficulty while using the tool. Looking forward to seeing more exciting features in the future.

Vendor response

Thanks for sharing your views on ProProfs Survey Maker

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend8/10

Share this review:

Simple and Easy-to-Use Survey Software

Reviewed a year ago

We have been using this survey maker for the past 3 months.This product has eased the process of survey creation, management, and sharing. We are now able to focus all our efforts on improving customer experience. We want to congratulate the team for developing such a great tool.

Pros

I really like the UI of the software. The website is easy to navigate. I found the help and the FAQ sections very useful and interactive. We were able to create and share surveys quickly. The best part of the software is the reasonable cost.

Cons

This is a tough one to answer. Overall the product is a great buy. But here is a suggestion for the product development team that if they can offer a video question type in the surveys, where the responded can share the feelings about a given video content immediately via survey.

Vendor response

Thank You for sharing your views on ProProfs Survey Maker.

ProProfs Survey Maker FAQs and common questions

ProProfs Survey Maker has the following pricing plans:
Starting from: $7.00/month
Pricing model: Free, Open Source, Subscription
Free Trial: Available


ProProfs Survey Maker has the following typical customers:
Freelancers, Large Enterprises, Mid Size Business, Non Profit, Public Administrations, Small Business


ProProfs Survey Maker supports the following languages:
Polish, Italian, French, Danish, Finnish, Ukrainian, Czech, Swedish, Spanish, Norwegian (Bokmal), Chinese (Simplified), Chinese (Traditional), Korean, Arabic, Thai, Irish, Hebrew, Portuguese, Russian, Hungarian, Dutch, Turkish, Indonesian, English, Japanese, German


No, ProProfs Survey Maker does not have an API available.


ProProfs Survey Maker integrates with the following applications:
Constant Contact, Campaign Monitor, Wordpress, Mailchimp, Salesforce App Cloud


ProProfs Survey Maker offers the following support options:
FAQs/Forum, Knowledge Base, Email/Help Desk, Chat, Phone Support

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