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TicketSource
5
442
4
90
3
6
2
3
1
1
Based on GetApp‘s extensive, proprietary database of in-depth, verified user reviews
Free and easy ticketing
Table of Contents
TicketSource - 2026 Pricing, Features, Reviews & Alternatives
All user reviews are verified by in-house moderators and provider data by our software research team. Learn more
Last updated: May 2026
TicketSource overview
Based on 542 verified user reviews
What is TicketSource?
TicketSource is a ticketing tool offering key features such as sales reports, mobile access, and ticket reservations, among others.
Who uses TicketSource?
By industry, TicketSource reviewers are most commonly professionals in entertainment (23%). The most frequent use case for TicketSource cited by reviewers is ticketing (80% of reviewers).
What do users say about TicketSource pricing?
Most users consider TicketSource to provide strong value for money due to its flexible fee structure and included features. Some users report that fees can be high for small groups, and delayed payouts may impact revenue.
Starting price
Alternatives
with better value for money
TicketSource’s user interface
TicketSource review summaries overview
To determine these pros and cons insights, we analyzed responses from
Overall rating
Value for money
4.7
Features
4.6
Ease of use
4.6
Customer support
4.8
Reviews sentiment
What do users say about TicketSource?
Reviewers appreciate TicketSource for its intuitive setup, flexible event management, and comprehensive reporting tools, which help them efficiently handle ticket sales and bookings. They find the pricing reasonable, value the ability to customize events, and report that payment processing is prompt and reliable. Many highlight the ease of integrating online and in-person sales, as well as the system’s adaptability for small organizations and charities.
Users say customer support is responsive and helpful, resolving issues quickly and providing clear guidance. They note the user interface is generally easy to navigate, though some mention minor usability challenges and occasional technical glitches that are usually addressed promptly.
Select to learn more
Who uses TicketSource?
Based on 542 verified user reviews.
Company size
Small Businesses
Midsize Businesses
Enterprises
Top industries
Use cases
TicketSource's key features
Most critical features, based on insights from TicketSource users:
All TicketSource features
Features rating:
TicketSource alternatives
TicketSource
Starting from
Free
Purplepass
Starting from
No pricing info
Ticket Tailor
Starting from
0.28
One-time payment
ThunderTix
Starting from
20
Per month
TicketSource pricing
Starting from
Free
User opinions about TicketSource price and value
Value for money rating:
Of 41 reviews that provide robust commentary on TicketSource's price and value, mention it in a positive light.
Most users consider TicketSource to offer strong value for money, highlighting its flexible fee structure, reasonable or low costs, and the ability to pass booking fees onto customers or absorb them as needed. Most reviewers indicate that the platform’s range of features, such as discounts, multiple pricing options, and digital ticketing, are included without extra charges and benefit small organizations or charities. Some users report that fees can feel high for charity events or small groups, and a few mention that processing fees and delayed payouts can impact overall revenue. Some reviewers feel booking fees per ticket may deter some customers.
, and
TicketSource integrations (6)
Integrations rated by users
We looked at 542 user reviews to identify which products are mentioned as TicketSource integrations and how users feel about them.
Integration rating: 4.4 (5)
Integration rating: 5.0 (5)
“We have used it in the past, not active anymore but as far as I can remember it was too much data to manage.”
Rushna M.
Donor Care Lead
Integration rating: 5.0 (1)
“I have to use Facebook for marketing- it's where my demographic shares information. It is a huge pain in the butt, however.”
Katherine B.
Owner
Other top integrations
TicketSource customer support
What do users say about TicketSource customer support?
Customer support rating:
We analyzed verified user reviews to identify positive and negative aspects of TicketSource customer support.
Widely noted by reviewers, TicketSource's customer support is quick to respond and resolves issues efficiently.
Common user feedback highlights how easy it is to reach knowledgeable, friendly staff by phone or online when help is needed.
A significant portion of users value the team's willingness to listen, understand problems, and provide practical solutions.
Multiple users appreciate that support staff are proactive, open to feedback, and guide users through setup and technical queries.
Support options
Training options
To see what individual users say about TicketSource's customer support, check out the review snippets below.
“Its so easy to join and use, there is plenty of really useful advice, communications with staff are efficient and friendly and it just works!”
Hilary H.
Founder and volunteer committee member
TicketSource FAQs
TicketSource has the following typical customers:
Freelancers, Small Business, Large Enterprises, Mid-size Business
These products have better value for money
Q. What is TicketSource used for?
TicketSource is a free, professional-level online ticket sales system that’s incredibly easy-to-use and affordable to all. Promote, sell and manage any event in any venue. We’ve been in your shoes, experienced the same ticketing challenges and scaled the same ticketing peaks, so we’ve designed our ticketing system to be simple, cost-and-drama-free, basically, we get it. We are not faceless, rather we are good people, both passionate and keen to provide a valued service for the right reasons. If you want, you can talk to us, we’ve been in your shoes. Unlike other ticking providers, we have no contracts, hidden fees or complicated access tiers. Gain full access to our complete system through one single, easy to understand, affordable booking fee structure. There is no cost to you, as the event organiser to use our box office system. No charge for recording your in-house cash, cheque and complimentary bookings. For paid events, a small booking fee applies to customers paying online by credit or debit card. TicketSource’s online booking fees are among the lowest on the market, lower than all our major competitors. Ready to start selling tickets? Try it free today!
Q. Does TicketSource support mobile devices?
TicketSource supports the following devices:
Android, iPad, iPhone
Q. What level of support does TicketSource offer?
TicketSource offers the following support options:
Knowledge Base, Chat, Email/Help Desk, Phone Support, FAQs/Forum
