Naylor AMS Solutions Pricing, Features, Reviews & Comparison of Alternatives

Naylor AMS Solutions

Online association management software with website design

4.23/5 (26 reviews)

Naylor AMS Solutions overview

Naylor Association Management Software (AMS) is an all-in-one cloud hosted solution that bundles membership administration features with website content management. Via the assignment of dedicated setup, implementation and on-going customer support, association users can seamlessly migrate existing membership data over to the Naylor platform. From a selection of three subscription-based editions offering unlimited staff access, scalability ranges from 10-75k contact records with optional feature modules. As standard each includes membership and dues management, event/committee management, registration, website development with hosting, financial/donation management, reporting and messaging support.

Advanced modules go on to include exhibitor and booth sales management, support for serving blogs, online quizzes/polls, surveys, forms, membership forums and job boards. Naylor can also facilitate product sales and digital downloads, banner ads, newsletter distribution, subscriptions, task management and the establishment of a document resource library. More generally, integrated website design services include consultation on branding, content and how advertising maximizes monetization. Choose to integrate the system with an existing website design, any third-party domain or opt to develop a new online presence from scratch.
www.naylor.com

Pricing

Starting from
$195/month
Pricing options
Subscription
Value for money

Devices

Business size

S
M
L

Markets

United States

Supported languages

English
Naylor AMS Solutions screenshot: Timberlake AMS showing interface home screen

Naylor AMS Solutions reviews

Value for money
Features
Ease of use
Customer support
  4.1
  3.8
  3.9
  4.3
Merideth Webber

Website, event registration and online directory work together seamlessly.

Used daily for 2+ years
Reviewed 2016-10-26
Review Source: Capterra

We've been using Timberlake now for about 3 to 4 years. The website, event registration portals and online membership directory work seamlessly together. Now, no AMS is 100% "everything," but I think Timberlake comes pretty close. And, when issues arise, their customer service and support staff are on it. I would recommend it. Combines the things we needed all together in one platform: website, membership directory, "true" online event registrations capable of accepting credit card payments, or members can choose to be invoiced. The system also tracks continuing professional development hours if the certification is linked to the event, though this has been somewhat problematic for whatever weird reason. The Timberlake team/developers continue to investigate. I think all the people at Timberlake are very helpful, friendly, supportive and knowledgeable--and quick to respond if there is an issue.

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Alyssa Trongaard

Excellent. The software and website update process went very smoothly and stayed on schedule.

Used daily for 2+ years
Reviewed 2017-04-28
Review Source: Capterra

The database tying in with the website is definitely the best feature. Members are able to update their profile, register for events and monitor their account through the website on their own. This feature allows staff members to easily setup event forms, invoices and track members who regularly attend functions. Without this feature it would be extremely time consuming on all staff members to prepare for events. After our update the ease of use on the administrative side was much better than before. In the beginning we were not 100% satisfied with the product. Through conversation with Timberlake support we realized that we needed the updated software and a facelift for our website. I can honestly say that Timberlake is a great software for AMS solutions, and it's very user friendly.

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Tony Baldwin

The Naylor team is incredibly professional and supportive.

Used daily for less than 6 months
Reviewed 2017-10-04
Review Source: Capterra

We looked for an AMS solution for more than a year. We are extremely happy we chose Naylor. This product exceeded our need for cost, functionality, implementation time frame, and professional website interface. NASS now has a professional AMS which we are all very proud to present to our membership.The ease of use and feature set for the price cannot be beaten. I have experience with other AMS solutions, including custom software. The Naylor AMS is very full-featured, very easy to use and looks great on the web - all at a very reasonable price. The user experience within the finished product is very high quality. The website offers great options for appearance and navigation, and the software is able to meet our unique pricing, payment options and member benefit offerings. The workflow necessary to support the system is very streamlined. Our AMS Manager was able to train our processing folks and have the software fully operating within days. The ongoing work tasks necessary to manage the data, transactions and support our members are also streamlined - we spend much less time processing member, event and professional learning data than we used to while presenting a much more professional website front-end than we used to.

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Elizabeth Simpson

It's scary to move, but I'm sure glad we did

Reviewed 2016-04-20
Review Source: Capterra

This is our association's third web site in the 16 years I've been with this organization. I was not involved in the build out of the first. I was heavily involved in the second (which was custom built for us and eventually started breaking for lack of updating...which we didn't understand we needed to do until it was too late). And I was heavily involved in this third Timberlake decision and build out. It took us a while to get the build started. Day-to-day association matters were more pressing and the Timberlake team was patient (though our contact kept changing because there were changes going on there as a result of the Naylor purchase). Finally, we buckled down and started learning how to build. The build itself was not all that intuitive and I relied heavily on our contact. Too late in the process we realized we could simply pay Timberlake for them to transfer the content to the site. Things would have gone much faster had we known that earlier, but I think Timberlake web development folks aren't trained in sales so I had to mention that we were thinking about hiring a third party before our Timberlake contact said "oh we can do that". Things went a lot faster after that and we were able to launch on schedule. One of our team members who'd been through multiple web site builds said they'd never seen a web launch go so smoothly. We've been thrilled with the robustness of the admin side of the site and, more importantly, our members are very happy with some of the new features were offering them via Timberlake. There are always improvements from our view, but the thing we're most excited about is the fact that the Timberlake team is actively listening as they plan module/feature improvements. Not only do they ask for feedback directly, but they also have a users group that meets monthly. Our new site has been up for 4 months now and I'm so pleased with how it works for our team and our members. We're looking forward to continuing to work and grow with Timberlake.

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Christine Haerich

Outstanding Experience in All Aspects

Used daily for less than 6 months
Reviewed 2017-03-09
Review Source: Capterra

PACE made the decision to migrate from our current platform to something that was more user friendly for our staff and our members. We were also looking for a platform that could save us money as well since we are a non-profit. From the moment we viewed Timberlake, we knew it was the system for our Association. There was far less programming on our side and the ease of use when adding events, removing events, adding members, etc. was unbelievable, The implementation process was relatively painless. The last time we switched platforms, it took us 6 months. While we did have a quick turn with Timberlake, we were able to complete the migration in 3 months! What's even more astonishing is that Timberlake did the bulk of the heavy lifting and communicated progress every step of the way. They made the implementation process so easy for us and even after we launched, they have been there to hold our hand as we train our staff and our members. We are only 2 months into our live launch, but we have been so happy that we made this move! From the contract negotiations, to implementation, training and finally launch, I have nothing but positive things to say! First rate organization and team!Easy of use for staff and membership, communication and expectations from Timberlake to us!

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Naylor AMS Solutions pricing

Starting from
$195/month
Pricing options
Subscription

Naylor AMS Solutions features

API
Contact Database
Electronic Payments
Social Media Integration

Activity Dashboard (166 other apps)
Activity Tracking (121 other apps)
Automatic Notifications (157 other apps)
Automatic Reminders (153 other apps)
CRM Integration (110 other apps)
Calendar Management (143 other apps)
Custom Fields (127 other apps)
Customer Database (117 other apps)
Customizable Branding (146 other apps)
Customizable Reporting (129 other apps)
Customizable Templates (127 other apps)
Data Import/Export (143 other apps)
Email Integration (144 other apps)
Mobile Integration (117 other apps)
Reporting & Statistics (164 other apps)
Third Party Integration (161 other apps)

Additional information for Naylor AMS Solutions

Key features of Naylor AMS Solutions

  • Application Management
  • Association Membership
  • Automatic Renewals
  • Committee Management
  • Dues Management
  • Event Management
  • Optional provision of online jobs boards
  • Scalable contact database with import and migration support
  • Member Database
  • Build, integrate & manage member-facing websites or portals
  • Member Portal
  • Module available for product sales & digital downloads
  • Nonprofit Membership
  • Payment Processing
  • Integration options for popular social media channels
  • Integrate with an existing site or third-party URL
  • Website Management
  • Document resource library module available
  • Mail blasts and online newsletters
  • Daily automatic data backups
  • Exhibition & Booth Management
  • Banner Ad management module available
  • Surveys, ballots and form building capabilities
  • MS Excel import, plus data conversion from multiple sources
View All Features

Benefits

Naylor AMS promises an all-in-one solution for supporting membership management, contact recordkeeping, event registration and financials.
Cloud-based packages are scalable by members, bundling website design services for building new public portals or integration with existing domains.
A “concierge”-style implementation package supports the migration phase from older existing processes and databases, with personalized setup and start-up training.
Data improvement services are provided to cleanse membership records, remove duplicates and optimize database performance to improve overall member management.
Import data from Microsoft Excel or convert from a single file competitor format as standard, while advanced options offer data conversion from multiple sources.