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TimelinesAI

Shared WhatsApp inbox and CRM integration for sales teams

Table of Contents

Is this product right for your business?

Find out with a

TimelinesAI - 2026 Pricing, Features, Reviews & Alternatives

All user reviews are verified by in-house moderators and provider data by our software research team. Learn more

Last updated: August 2026

TimelinesAI overview

What is TimelinesAI?

TimelinesAI is a tool that helps you to streamline your business communication on WhatsApp. It includes:

* Integrate WhatsApp business communication with your CRM.

* Get a shared inbox for multiple WhatsApp numbers. Get a 360° view of your business communication on WhatsApp.

* Send personalized WhatsApp messages and automate your workflows via TimelinesAI native WhatsApp & Zapier integration.

* No credit card is required.

* Fully functional trial right out of the box - start sending and receiving messages instantly.

* Quick setup, No WhatsApp API required.

* Onboarding and around-the-clock in-app support to get your team started quickly.

Starting price

25per user /
per month

Alternatives

with better value for money

TimelinesAI’s user interface

Ease of use rating:

4.6

(116)

TimelinesAI reviews

Overall rating

4.6

116

Positive reviews

Rating breakdown

Value for money
Ease of use
Features
Customer support
Likelihood to recommend0.84/10

Rating distribution

Pros

“Using timelines.ai has been very helpful for my businesses management of our chats and also how efficiently we manage the team that handles the chats.”

Toni A.

Director

“This means that anytime I receive a message on WhatsApp, a record is entered into my CRM system to follow up with that enquiry manually.”

Mark O.

CEO

“We're able to easily create labels, and assign chats, trace response times and create filters.”

Toni A.

Director

Cons

“Sometimes the load times for the chats are not great. When a user loads files, it sometimes takes a lot of time to see the file.”

Vicente C.

Software Developer

“Not able to save messages on the app. ”

Greg S.

Director

“It's easy to click on the wrong tab, and then mistakenly send out multiple versions of the messaging from all of our users.”

B P.

COO

Who uses TimelinesAI?

Based on 116 verified user reviews.

Company size

Small Businesses

Midsize Businesses

Enterprises

Top industries

Real Estate

Marketing and Advertising

Professional Training & Coaching

Health, Wellness and Fitness

Others

Use cases

CRM

Customer Communications Management

Live Chat

TimelinesAI's key features

Most critical features, based on insights from TimelinesAI users:

Chat/Messaging

4.7

(43)

Multi-Channel communication

4.3

(21)

Interaction tracking

4.4

(27)

All TimelinesAI features

Features rating:

4.5

(116)

API

4.8

(22)

Autoresponders

4.7

(9)

Chat/Messaging

4.7

(43)

Collaboration tools

4.3

(27)

Contact management

3.8

(8)

CRM

4.9

(11)

Interaction tracking

4.4

(27)

Lead management

(0)

Multi-Channel communication

4.3

(21)

Personalization

4.2

(14)

Real-time consumer-facing chat

5.0

(1)

Reminders

4.3

(10)

Reporting & statistics

4.3

(11)

Segmentation

4.6

(11)

Third-Party integrations

4.6

(53)

Workflow management

4.4

(33)

TimelinesAI alternatives

TimelinesAI

4.6

(116)

Starting from

/user

Per month

Free trial

Free version

Ease of Use

4.7

Features

4.5

Value for Money

4.5

Customer Support

4.6

Bigin by Zoho CRM

4.7

(742)

visit website

Starting from

/user

Per year

Free trial

Free version

Ease of Use

4.8

Features

4.5

Value for Money

4.7

Customer Support

4.5

eWay-CRM

4.5

(825)

visit website

Starting from

/user

Per month

Free trial

Free version

Ease of Use

4.4

Features

4.3

Value for Money

4.4

Customer Support

4.6

HubSpot CRM

4.5

(4.4K)

visit website

Starting from

/user

Per month

Free trial

Free version

Ease of Use

4.4

Features

4.4

Value for Money

4.3

Customer Support

4.4

TimelinesAI pricing

Value for money rating:

4.5

Pricing plans

Pricing details:

Free plan

Free trial

Subscription

CRM Integration

/user

Per month

Features included:

Shared Inbox

/user

Per month

Features included:

Mass Messaging & Automation

/user

Per month

Features included:

User opinions about TimelinesAI price and value

Value for money rating:

4.5

(116)

To see what individual users think of TimelinesAI's price and value, check out the review snippets below.

“Using timelines.ai has been very helpful for my businesses management of our chats and also how efficiently we manage the team that handles the chats.”

Toni A.

Director

“This means that anytime I receive a message on WhatsApp, a record is entered into my CRM system to follow up with that enquiry manually.”

Mark O.

CEO

TimelinesAI integrations (13)

Integrations rated by users

We looked at 116 user reviews to identify which products are mentioned as TimelinesAI integrations and how users feel about them.

Pipedrive

Integration rating: 4.9 (17)

HubSpot CRM

Integration rating: 4.6 (10)

HubSpot Marketing Hub

Integration rating: 4.3 (4)

ChatGPT

Integration rating: 4.5 (4)

“The ChatGPT integration bridges text generation and visual design, letting you turn written ideas directly into customized layouts through plain prompts. It eliminates tool switching by instantly mapping AIgenerated copy onto on-brand Canva templates”

samantha s.

Customer Relations

Make

Integration rating: 4.3 (3)

Zapier

Integration rating: 5.0 (3)

“The Zapier integration is important because it helps us connect Thinkific with Monday CRM we use and automate tasks between them. It reduces manual work, keeps our data more organized, and makes it easier to build workflows around enrollments an”

Daphnie C.

Operations Manager