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Tix
5
161
4
30
3
2
2
0
1
0
Based on GetApp‘s extensive, proprietary database of in-depth, verified user reviews
A provider of online and box office ticketing
Table of Contents
Tix - 2026 Pricing, Features, Reviews & Alternatives
All user reviews are verified by in-house moderators and provider data by our software research team. Learn more
Last updated: July 2026
Tix overview
Based on 193 verified user reviews
What is Tix?
By industry, Tix reviewers are most commonly professionals in entertainment (33%). The most frequent use case for Tix cited by reviewers is ticketing (91% of reviewers).
What do users say about Tix pricing?
Most reviewers indicate Tix provides strong value for money, citing competitive fees, robust features, and transparent pricing. Most users consider essential functionalities affordable, though some reviewers report dissatisfaction with specific charges and desire greater fee transparency.
Starting price
Alternatives
with better value for money
Pros & Cons
Customer Support
Ticket Sales
Seating Options
Pricing
Credit Card Processing
Tix’s user interface
Tix review summaries overview
To determine these pros and cons insights, we analyzed responses from
Overall rating
Value for money
4.8
Features
4.7
Ease of use
4.7
Customer support
4.9
Reviews sentiment
What do users say about Tix?
Reviewers indicate Tix offers responsive, knowledgeable customer support and an easy-to-use system for both event organizers and ticket buyers. They say it provides reliable ticket sales, flexible event setup, and competitive pricing, making it suitable for small to mid-sized venues and organizations with varying needs. They find the platform intuitive, with helpful training and quick onboarding for new users.
They report occasional minor bugs or interface quirks, but say issues are resolved quickly by support. Some mention a learning curve for advanced features and desire more automation or modern UI updates, but they value the customization and seating options available.
Select to learn more
Who uses Tix?
Based on 193 verified user reviews.
Company size
Small Businesses
Midsize Businesses
Enterprises
Top industries
Use cases
Tix's key features
Most critical features, based on insights from Tix users:
All Tix features
Features rating:
Tix alternatives
Tix
Starting from
0.25
Purplepass
Starting from
No pricing info
Ticket Tailor
Starting from
0.28
One-time payment
ThunderTix
Starting from
20
Per month
Tix pricing
Pricing plans
Pricing details:
User opinions about Tix price and value
Value for money rating:
Of 20 reviews that provide robust commentary on Tix's price and value, mention it in a positive light.
Most reviewers indicate Tix offers strong value for money, highlighting its competitive and reasonable fees, robust feature set, and affordability for budget-conscious users. They appreciate that essential functionalities, such as event management and customizable fee structures, are included without extra charges. Most users consider the pricing transparent and feel they save money compared to alternatives. Some users say the ability to hide or adjust fees for certain events adds flexibility. However, some reviewers report dissatisfaction with specific charges, like dispute fees or fees for benefit concerts, and a few feel certain fees could be more transparent.
, and
Tix integrations (13)
Integrations rated by users
We looked at 193 user reviews to identify which products are mentioned as Tix integrations and how users feel about them.
Integration rating: 5.0 (4)
Integration rating: 5.0 (3)
“This is where the money is spent and tracked.”
CHRISTOPHER R.
Owner
Integration rating: 4.3 (3)
Integration rating: 4.5 (2)
“To get international payments”
Craig B.
Founder and Owner
Integration rating: 5.0 (1)
Integration rating: 5.0 (1)
“I use SpotOn as my credit card processing company and it was great that Tix supported and integrated with them.”
Collin W.
General Manager
Tix customer support
What do users say about Tix customer support?
Customer support rating:
We analyzed verified user reviews to identify positive and negative aspects of Tix customer support.
Widely noted by reviewers, Tix customer support is consistently responsive, knowledgeable, and genuinely helpful during issues.
A significant portion of users highlight the quick response times and effective problem resolution from the support team.
Common user feedback praises the support staff for being easy to reach, patient, and willing to go above and beyond.
Multiple users appreciate the personalized service, with representatives providing thorough guidance and follow-up.
Support options
Training options
To see what individual users say about Tix's customer support, check out the review snippets below.
“Also, Tix' customer service is excellent with courteous representatives who are responsive and really know the answers.”
Stacey D.
Associate Director
“Have worked with Tix since 2010 in various institutions; Positive all-round experience, both in Tix customer service and issue resolution; Grade A+.”
Christopher M.
Senior Lecturer
Tix FAQs
Tix has the following typical customers:
Freelancers, Large Enterprises, Mid-size Business, Small Business
These products have better value for money
Q. What is Tix used for?
Tix is a cloud-based online ticketing solution that allows organization and event management companies to sell tickets to customers. It enables customers to book tickets through box-office setups i.e. tickets sold from walk-up counters and direct sales channels, through online sales which includes mobile devices, and through Tix’s call center. Tix's email marketing features can be used to send mass email notifications to customers to inform them of upcoming events, season ticket renewals, and pre-event and post-event emails. Organizations can choose to integrate custom merchant accounts with Tix or use Tix for credit card processing. Tix integrates with dozens of credit card payment gateways such as Stripe, Square, Authorize.net, and PayPal. Tix can be used for ticket printing that includes print at home e-tickets as well as printing with purpose-built ticket printers such as boca systems and practical automations, and receipt type printers such as Epson and star printers. Seat selection lets users choose their preferred seats, along with a photographic view of their seats. A real-time social distancing option is also available for reserved seating events to provide a buffer of a configurable number of seats between groups of patrons. Tix integrates with third-party services including MailChimp and SurveyMonkey. Customer and sales data can also be exported for use in external CRM systems. Tix also provides the users with additional features such as barcode scanning, brand promotion, mobile box office, donation & memberships, and analytics. The company caters to the needs of music venues, theatres, colleges & universities, sporting events, casinos, festivals, museums and others.
Q. Does Tix support mobile devices?
Tix supports the following devices:
iPad, Android, iPhone
Q. What level of support does Tix offer?
Tix offers the following support options:
24/7 (Live rep), Knowledge Base, Email/Help Desk, Chat, FAQs/Forum, Phone Support
