Visibook Pricing, Features, Reviews & Comparison of Alternatives

Visibook Reviews

Visibook

Client appointment scheduler & business calendar

4.55/5 (200 reviews)
90     20

Visibook is a client scheduling solution for busy, small business service providers looking for a simple way to manage their schedule, book customers, and send appointment reminders. The appointment booking tool serves a variety of industries including fitness trainers, massage therapists, music teachers, acupuncturists, event planners, user research and interview signups, volunteering sessions, and more.

Visibook allows users to setup their availability on the calendar to let clients know when they are available for an appointment. Customers are able to self-book using the mobile app or online calendar. The online scheduling tool will automatically send appointment confirmations once the booking has been completed, as well as reminders to customers to reduce no-shows or missed appointments. Users can also share their unique online booking calendar URL to clients, and accept payments using the optional payment tool.

Visibook’s multi-platform solution allows both individual and class scheduling, with an organized appointment history for each customer. Users are able to work around their personal calendars by setting up Google Calendar sync, and efficiently make changes to schedules while on the go using the mobile app. Users can add notes, and communicate with clients via text, mobile messaging, or email. Staff management features enable users to add employees to the calendar for instructor scheduling.
visibook.com

Visibook Reviews (200)

Latest reviews

 Amazing Program!!!!

Have been looking for an application like this for years for my company. The ease of access is phenomenal. Only thing that I would like to see is a reschedule button instead of cancelling an appointment completely, instead being able to change that same appointment to a different time or day. If ...

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Reviewed 9th of March by Sheila Daly

 

 Above and beyond

Ive been looking for an easy to use booking system for months and Visibook has offered a great looking, easy to use and easy to understand service that goes above and beyond my expectations.

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Reviewed 7th of March by Nawa Simone

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Visibook Pricing

Pricing model: Freemium, Subscription

Free Trial: Available (No Credit Card required)

Free: Book up to 50 appointments per month

Standard: $4.99 per month, up to 125 appointments per month

Unlimited: $9.99 per month, unlimited appointments

Key Features of Visibook

  • Appointment reminders
  • Payment processing
  • Recurring appointments
  • Online scheduling
  • Booking and customer tracking
  • Individual and class scheduler
  • Payment tool
  • Client messaging & notes
  • Client scheduling
  • Personal calendar integration
  • Appointment management
  • Self-service booking URL
  • Automatic appointment reminders
  • Overlapping appointments
  • Availability management
  • Mobile scheduling
  • Calendar share URL
  • Contact / client database
  • Customer history
  • Calendar sync with Google
  • Client communication (text, mobile, email)
  • SMS text and email confirmations
  • Instructor scheduling
  • Customer tracking

Visibook Screenshots (12)

Visibook screenshot: Visibook is accessible via desktop, tablet or mobile phone Visibook screenshot: Clients can help save time and hassle by booking themselvesVisibook screenshot: The appointment manager allows users to set when their are free to be bookedVisibook screenshot: Send messages from the app and keep private notes to remember birthdays, preferences, etc.Visibook screenshot: An simple, intuitive scheduling interface on both mobile and desktopVisibook screenshot: Provide company information to take bookings outside the app Visibook screenshot: Keep all clients' contact information in one place, accessible via mobile deviceVisibook screenshot: Schedule clients and send SMS text remindersVisibook screenshot: Add notes to schedules and sync with Google CalenderVisibook screenshot: Chat with clients with built-in messaging Visibook screenshot: Enter service descriptions to provide clients with booking detailsVisibook screenshot: Add employees to the calendar for instant scheduling

Specifications

Intended Users
Small Business
Devices Supported
Android, iPhone-iPad, iPhone, iPad, Web-based, Mobile Web App
Supported Countries
United States
Supported Languages
English
Support Options
FAQs, Online Support

Alternatives to Visibook

Benefits

Integrated messaging features allow users to communicate with their clients via text, mobile messaging, or email, and stay connected in one organized place.

The downloadable app for Android and iOS works for both merchants and their clients, enabling all users to manage their bookings and schedules from the palm of their hand.

Visibook helps avoid double-bookings by allowing users to setup Google Calendar sync, enabling them to work around their personal calendar.

Clients are sent automatic appointment confirmations and reminders to help reduce no-shows or missed appointments.

Visibook helps businesses save time and share their availability by allowing clients to book appointments themselves online or via mobile app.
Sheila Daly

Amazing Program!!!!

09/03/2017

Have been looking for an application like this for years for my company. The ease of access is phenomenal. Only thing that I would like to see is a reschedule button instead of cancelling an appointment completely, instead being able to change that same appointment to a different time or day. If that's not possible that is ok. This is still an amazing program and so very affordable! Don't change!!! My clients love it and so do I!

Pros

Affordability, ease of access

Cons

Can't switch an appointment, you need to cancel the appointment you have then create a new appointment. Would be nice to have the ability to add in days or times that you can't or are unable to book appointments and even have holidays showing on the calendar.

Rating breakdown

Ease of use
Features
Customer support

Time used: Less than 6 months

Frequency of use: Daily

Likelihood to recommend

10/10
Source: Capterra
Helpful?   Yes   No
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Nawa Simone

Above and beyond

07/03/2017

Ive been looking for an easy to use booking system for months and Visibook has offered a great looking, easy to use and easy to understand service that goes above and beyond my expectations.

Pros

Easy to use and attractive

Cons

Nothing honestly, all the updates I would have suggested have been done. Seems like y'all are on it.

Rating breakdown

Value for money
Ease of use
Features
Customer support

Time used: 6-12 months

Frequency of use: Daily

Likelihood to recommend

10/10

Recommendations to others considering Visibook

Keep updating as much as you do. Im less likely to complain when your already on top of potential problems.

Source: Capterra
Helpful?   Yes   No
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James Chavis

The Barber Den

07/03/2017

I love everything about the site. The only negative or downfall for me is that you can add pictures to the service that you are offering. Being a barber most client's would love to see pictures of your work.

Pros

Very straight forward , easy to use.

Cons

Picture's, you can't upload pictures

Rating breakdown

Value for money
Ease of use
Features
Customer support

Time used: Less than 6 months

Frequency of use: Daily

Likelihood to recommend

8/10
Source: Capterra
Helpful?   Yes   No
Read more
Molinda  McGhee

I love visibook

07/03/2017

I've been using visibook for the past few months and I absolutely love it! My clients love it as well! Very easy to use!

Rating breakdown

Value for money
Ease of use
Features
Customer support

Likelihood to recommend

10/10
Source: Capterra
Helpful?   Yes   No
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Violetta kennel

love this app

07/03/2017

Love this app, it is easy and it is free ,specially for just starting business IT IS AMAZING.They keep updating and it is getting better and better to use.I am Happy with it

Cons

Just one thing kind of on my way when i schedule my clients through the phone "set an availability" tag keep popping out right where i try to put schedule timing

Rating breakdown

Value for money
Ease of use
Features
Customer support

Time used: Less than 6 months

Frequency of use: Daily

Likelihood to recommend

9/10
Source: Capterra
Helpful?   Yes   No
Read more
Andrew  Healy

Best business app!

05/03/2017

This app has become a staple in my daily business operations. All features are extremely easy to manage and the Google calender synchronicity is phenomenal! Easy to communicate with customers, easy to manage appointments.

Pros

Calendar sync with Google, easy setup, communication with customers, appointment reminders for customers and myself, easy to follow calendar link, much more

Cons

I would like to have the ability to set a location for each appointment. I perform my services at local fields in our area.

Rating breakdown

Value for money
Ease of use
Features
Customer support

Time used: Less than 6 months

Frequency of use: Daily

Likelihood to recommend

10/10

Recommendations to others considering Visibook

It's great! Thanks.

Source: Capterra
Helpful?   Yes   No
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Jerrel McCoy

Simple, Clean, User-Friendly Product

05/03/2017

Booking appointments can be a hassle when going back and forth with clients while playing phone tag. Visibook helps free you from setting appointments. The user experience is clean and simple for both the calendar administrator and the customer. The Technical/Customer Support team responds quickly too. You can't beat that with a stick.

Pros

It was free. This gives small businesses and startups the opportunity to test out the product and see if it truly helps, which I am sure it will.

Cons

There's no feature to block out time. It would be nice to have a feature on the calendar where you can block out time so that customers cannot schedule anything during that time. So maybe the ability to click on the calendar to create a block, then click and drag the bottom (or top) of the block to expand it to block out the time desired. Or even if there was a "Hidden Service" option where you can manually create your Services that customers would not be able to see or select. I spoke with customer service and was told that they were working on this feature.

Rating breakdown

Value for money
Ease of use
Features
Customer support

Likelihood to recommend

8/10

Recommendations to others considering Visibook

I haven't used this software enough, but so far, I do not have any additional advice.

Source: Capterra
Helpful?   Yes   No
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Keelan  Walker

It's just AMAZING!

28/02/2017

I just told someone yesterday about how awesome this service is. It's the best booking application I have used. I use this to book my sessions as a photographer. Makes booking easy and takes care of everything on the back end by texting my clients reminders

Pros

The ablity to text reminders

Cons

I wish you could book an appointment for any time of the day for example like 3:25 or 6:45 instead of 6:30

Rating breakdown

Value for money
Ease of use
Features
Customer support

Time used: Less than 6 months

Likelihood to recommend

10/10
Source: Capterra
Helpful?   Yes   No

Response from Visibook


Hi Keelan,

Thanks for your review. Just fyi, you can book at an appointment on any quarter hour increment, for example 6:00, 6:15, 6:30, or 6:45.

Hope that helps!

Brian

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Jennifer Vierck

Simple and inexpensive

28/02/2017

Thank you for an inexpensive way for appointments two months per year! I have looked for years for a simple plan and something less then $30 per month for my small single person tax office. The app is simple to use and a great help in tax time to keep me organized and not missing a client.

Rating breakdown

Value for money
Ease of use
Features
Customer support
Source: Capterra
Helpful?   Yes   No
Read more
Raven  Washington

Service picture

28/02/2017

Overall I like Visibook and think it's a very easy and useful site. I just wish you could add pictures in the description or a service picture for the title, would make it a lot more easier for customers.

Pros

Easy to use

Cons

No pictures for the service

Rating breakdown

Value for money
Ease of use
Features
Customer support

Time used: Less than 6 months

Frequency of use: Daily

Likelihood to recommend

8/10

Recommendations to others considering Visibook

No

Source: Capterra
Helpful?   Yes   No
Read more

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