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Visibook

4.6
(630)

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Client appointment scheduler & business calendar

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(28)

Visibook Pricing, Features, Reviews and Alternatives

Visibook FAQs

Q. What type of pricing plans does Visibook offer?

Visibook has the following pricing plans:
Pricing model: Free, Subscription
Free Trial: Available

These products have better value for money


Q. Who are the typical users of Visibook?

Visibook has the following typical customers:
Freelancers, Small Business


Q. What languages does Visibook support?

Visibook supports the following languages:
English


Q. Does Visibook support mobile devices?

Visibook supports the following devices:
Android, iPad, iPhone


Q. Does Visibook offer an API?

No, Visibook does not have an API available.


Q. What other apps does Visibook integrate with?

Visibook integrates with the following applications:
Google Calendar


Q. What level of support does Visibook offer?

Visibook offers the following support options:
Chat, 24/7 (Live rep), Email/Help Desk, FAQs/Forum

Visibook product overview

What is Visibook?

Visibook is a client scheduling solution for busy, small business service providers looking for a simple way to manage their schedule, book customers, and send appointment reminders. The appointment booking tool serves a variety of industries including fitness trainers, massage therapists, music teachers, acupuncturists, event planners, user research and interview signups, volunteering sessions, and more.

Key benefits of using Visibook

  • Integrated messaging features allow users to communicate with their clients via text, mobile messaging, or email, and stay connected in one organized place.

  • The downloadable app for Android and iOS works for both merchants and their clients, enabling all users to manage their bookings and schedules from the palm of their hand.

  • Visibook helps avoid double-bookings by allowing users to setup Google Calendar sync, enabling them to work around their personal calendar.

  • Clients are sent automatic appointment confirmations and reminders to help reduce no-shows or missed appointments.

  • Visibook helps businesses save time and share their availability by allowing clients to book appointments themselves online or via mobile app.
  • Typical customers

    Freelancers
    Small businesses
    Mid size businesses
    Large enterprises

    Platforms supported

    Web
    Android
    iPhone/iPad

    Support options

    Chat
    24/7 (Live rep)
    Email/Help Desk
    FAQs/Forum

    Training options

    Documentation
    Live Online

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    Why am I seeing this?

    Visibook pricing information

    Value for money

    4.7

    /5

    630

    Starting from

    ic-pricetag

    No pricing info

    Pricing options

    Free plan
    Subscription
    Free trial
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    Value for money contenders

    Visibook features

    Functionality

    4.3

    /5

    630

    Total features

    37

    9 categories

    Most valued features by users

    Alerts/Notifications
    Mobile Access
    Customizable Branding
    Customer Database
    Calendar Management
    Email Management
    Appointment Management
    Appointment Scheduling

    Functionality contenders

    Visibook users reviews

    Overall Rating

    4.6

    /5

    630

    Positive reviews

    Rating breakdown
    • Value for money
    • Ease of use
    • Features
    • Customer support
    • Likelihood to recommend9.11/10
    Rating distribution

    5

    4

    3

    2

    1

    410

    184

    33

    2

    1

    Pros
    I loved the ease of use of this software. The fact we could set something up quickly either on the computer or on the phone, confirm and have reminders sent for appointments was a very good thing.
    I really appreciate this product and the customer service we have received. Our students also appreciate it, which is a big win.
    The ability to communicate to my groomers and customers via the app is fantastic. Our client list is growing and our appointments are filling up fast thanks to the easy integration with our website.
    Cons
    So I have to write the number down or memorize it to type it in. And once that error is made, the only way to correct it is to cancel adding a customer and start over.
    I sometimes find it inconvenient that you can not respond to the messages that you receive through text.
    There is no option to manually sort my services, apart from the alphabetical or chronological order. I feel that the payment options are not enough.

    Overall rating contenders

    KB
    AvatarImg

    Kelsey B.

    Education Management, self-employed

    Used daily for 1-2 years

    Review source

    Overall Rating
    • Value for money
    • Ease of use
    • Features
    • Customer support
    • Likelihood to recommend10/10

    Share this review:

    Worth It!

    Reviewed 5 years ago

    Very pleased with the amount of time it takes me to book clients and the reminders really help keep my customers aware of schedules.

    Pros

    I like how easy it is to book customers and that It sends reminders.

    Cons

    When trying to find my customers, sometimes it will not allow me to scroll to find them. Sometimes I must plug in their name... also for some reason over time, some of my emails/numbers for customers have a big exclamation mark beside it- like it is no longer their contact... but it is correct.

    Vendor response

    Thanks for your feedback and review! If you're seeing the red exclamation point, it may also mean that the user has unsubscribed to emails from Visibook or blocked their phone number from receiving our text messages.

    AR
    AvatarImg

    Verified reviewer

    Education Management, 51-200 employees

    Used daily for 1-2 years

    Review source

    Overall Rating
    • Value for money
    • Ease of use
    • Features
    • Customer support
    • Likelihood to recommend9/10

    Share this review:

    Good for Basic Scheduling

    Reviewed 5 years ago

    I loved it and would use it again! It's easy to use and affordable.

    Pros

    I used Visibooks when I was working at a physical rehab center to schedule appointments with patients. It's a great tool because you can schedule using both you laptop and your smartphone and send reminders to your supervisors and patients as well. What was also nice about it was that you can share information on your social media accounts which I thought was a cool marketing tool. They also have a free version that works just as well (you can only book 40 appointments though).

    Cons

    Sometimes the app froze and they do not currently have a phone number available for customer service.

    Vendor response

    Thank you for your review! Please email us at hello@visibook.com with any information about the app freezing. We'd love to learn more about how that happened for you so we can fix it.

    BW
    AvatarImg

    Brandon W.

    Health, Wellness and Fitness, self-employed

    Used daily for less than 6 months

    Review source

    Overall Rating
    • Value for money
    • Ease of use
    • Features
    • Customer support
    • Likelihood to recommend3/10

    Share this review:

    Decent Starter scheduler

    Reviewed 7 years ago

    This is a really decent app, I like being able to color coordinate and book multiple therapist appointments. I did not like their payment system through the app which is a third party going and I think linking to PayPal; it has been a while since I messed with that option, but I wasn't interested in something that didn't link straight to my checking account. So for me that was a big turn off. Also...

    Pros

    Color coordinating appointments Multiple booking appointments

    Cons

    Client payment options (want something linked directly to my account) Unable to block off personal time

    Vendor response

    Brandon, thx for your comments. It sounds like you've decided to move on, but just so you are aware, our payments integration does go directly to your checking account. We will also be rolling out the ability to block off personal time. That update will be coming in the near future.

    AR
    AvatarImg

    Verified reviewer

    Financial Services, 1,001-5,000 employees

    Used daily for 1-2 years

    Review source

    Overall Rating
    • Value for money
    • Ease of use
    • Features
    • Customer support
    • Likelihood to recommend9/10

    Share this review:

    Never Forget an Appointment Again!

    Reviewed 5 years ago
    Pros

    Such a simple idea, yet incredibly effective--exactly what I've been looking for at my practice. Customer feedback has been great, and it's been easy to book appointments from both sides. The reminders, however, are what I love the most. I can't count the number of no-shows I've had in previous years due to both clients (and myself) forgetting that we had appointments scheduled. Never again!

    Cons

    Sometimes can get a bit hairy with clients signing up for appointments really close to their appointment time. Also would like a feature to send automated personal messages to clients.

    Vendor response

    Thanks for your feedback! Fyi, you can set your advance booking time so you don't get surprised by last minute appointments. You can do this under your Calendar Settings.

    AR
    AvatarImg

    Verified reviewer

    Sports, 1-10 employees

    Used daily for 1-2 years

    Review source

    Overall Rating
    • Value for money
    • Ease of use
    • Features
    • Customer support
    • Likelihood to recommend10/10

    Share this review:

    Visibook is Client Booking Heaven

    Reviewed 5 years ago
    Pros

    I love that Visibook makes my calendar a constant access for my clients! It is viewable from the same link, shows all of my availability and allows me to communicate directly through the app when clients have questions. The best part is that I receive an email, text and push notification each time a client books as well as a 24 heads up for my next day appointments!

    Cons

    I wish there was a way to customize my breaks in between sessions without it being a mandatory 15 min increment. I'd do 10 min between each session.

    Vendor response

    Hi, Thanks for your review! And I've made a note of your feature request! Thanks! Brian

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