Visibook Pricing, Features, Reviews & Comparison of Alternatives

Visibook

Client appointment scheduler & business calendar

4.59/5 (621 reviews)

Visibook overview

What is Visibook?

Visibook is a client scheduling solution for busy, small business service providers looking for a simple way to manage their schedule, book customers, and send appointment reminders. The appointment booking tool serves a variety of industries including fitness trainers, massage therapists, music teachers, acupuncturists, event planners, user research and interview signups, volunteering sessions, and more.

Visibook allows users to setup their availability on the calendar to let clients know when they are available for an appointment. Customers are able to self-book using the mobile app or online calendar. The online scheduling tool will automatically send appointment confirmations once the booking has been completed, as well as reminders to customers to reduce no-shows or missed appointments. Users can also share their unique online booking calendar URL to clients, and accept payments using the optional payment tool.

Visibook’s multi-platform solution allows both individual and class scheduling, with an organized appointment history for each customer. Users are able to work around their personal calendars by setting up Google Calendar sync, and efficiently make changes to schedules while on the go using the mobile app. Users can add notes, and communicate with clients via text, mobile messaging, or email. Staff management features enable users to add employees to the calendar for instructor scheduling.
visibook.com

Pricing

Pricing options
Free
Subscription
Free trial
Value for money
View Pricing Plans

Devices

Business size

S
M
L

Markets

United States

Supported languages

English
Visibook screenshot: Visibook is accessible via desktop, tablet or mobile phone Appointment Scheduling SoftwareVisibook screenshot: Clients can help save time and hassle by booking themselvesVisibook screenshot: The appointment manager allows users to set when their are free to be bookedVisibook screenshot: Send messages from the app and keep private notes to remember birthdays, preferences, etc.Visibook screenshot: An simple, intuitive scheduling interface on both mobile and desktopVisibook screenshot: Provide company information to take bookings outside the app Visibook screenshot: Keep all clients' contact information in one place, accessible via mobile deviceVisibook screenshot: Schedule clients and send SMS text remindersVisibook screenshot: Add notes to schedules and sync with Google CalenderVisibook screenshot: Chat with clients with built-in messaging Visibook screenshot: Enter service descriptions to provide clients with booking detailsVisibook screenshot: Add employees to the calendar for instant scheduling

Visibook user reviews

Value for money
Features
Ease of use
Customer support
  4.7
  4.3
  4.5
  4.6
Chris Maxwell

Visibook

Used weekly for 2+ years
Reviewed 2019-09-29
Review Source: Capterra

I used to be pretty bad at writing down my appointments in my personal calendar, and I was never organized like the way I am now! I don't have to worry about anyone forgetting and appointment due to the reminders and my productivity has increase greatly due to this.

Pros
I used to have difficulties with communication when it came to my client's knowing my availability because it was always changing due to demand. I was looking for something simple and easy to use. Visibook makes it easy for my client's to know when I have availability. I love the fact that I can put some buffer time between appointments so that I am able to set up for the next client. Customer service is always very friendly and they are able to help me solve any issues I may be having or answer my questions.

Cons
Sometimes the it will work slowly, but it is fixed when I refresh. I sometimes have older clients that have difficulties accessing the site, but I usually sit down with my clients to go over how to properly book appointments.

Rating breakdown

Value for money
Ease of use
Features
Customer support

Likelihood to recommend: 10/10

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Anonymous

Great product!!!

Used daily for 6-12 months
Reviewed 2019-05-18
Review Source: Capterra

It helps me not double book clients and reminds me throughout the week.

Pros
I love how it links with my iCal and reminds me where I have to go ahead Of time. Very easy to use. I love the product!

Cons
I would like to invoice from it. And have the option to put the prices on the clients not the items.

Rating breakdown

Value for money
Ease of use
Features
Customer support

Likelihood to recommend: 10/10

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Frances Fernandez

Not the best

Used daily for 6-12 months
Reviewed 2018-07-27
Review Source: Capterra

Pros
Easy to book people in and add clients in

Cons
I can’t set a different time for days every day has to have the same availability or I have to block it out or change the availability for one at a time for example I had to change my availability to 5-10 on weekdays and 10-7 on weekends . But I have to change every single day individually . And to block out a day was confusing to figure out at first but I finally found it . I feel like this app isn’t easy to use adding services is a pain as well . I only deal with the app cause I have been using it for a while already and it’s a pain to switch to a different one I just wish it was easier to use

Response from Visibook


Hi Frances,

Sorry to hear that you're having this difficulty. Actually, Visibook is optimized for the capability you're looking for, but it seems like you might have seen that when you make a change to an availability, you have the ability to change just the one, or all of the availabilities in that series.

If you need further help, please feel free to send us an email at hello@visibook.com!

Rating breakdown

Ease of use
Features

Likelihood to recommend: 1/10

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Tecara Bredenkamp

So Convenient

Used daily for less than 6 months
Reviewed 2019-05-07
Review Source: Capterra

I enjoy the convenience of booking a client in just a few clicks

Pros
The email notifications for bookings and cancellations

Cons
The customer view. I’d like to see the spaces available in the initial view. Similar to calendar owner view

Response from Visibook


Thanks for your feedback! Just fyi, the customer view does show the spaces available after a customer taps on the availability.

Rating breakdown

Value for money
Ease of use
Features
Customer support

Likelihood to recommend: 10/10

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Chris Perry PMP CSM

Everything We Needed

Used daily for 1-2 years
Reviewed 2018-07-30
Review Source: Capterra

We needed an option to keep track of dozens of students coming and going each week scheduled to different classes with the ability to send mass communications with changes and updates at a price that a brand new business could afford and we got all of that with Visibook. Could there be some enhanced features and functionality? yes, there could. But in terms of bang for the buck, Visibook is an option that is hard to beat.

Pros
In no particular order - the customer service is outstanding - the ease of use - the ability to sync with google calendar and our website - the ability to message and interact with an entire class scheduled for training - of course the price we are getting feature and functionality at a fraction of what other applications are charging

Cons
- The single threaded availability/appointments, we have several instructors that need to be scheduled in different classes at the same time or with times that overlap and getting this done is a bit of a chore - while the customer service is very good the FAQ's are a little thin

Rating breakdown

Value for money
Ease of use
Features
Customer support

Likelihood to recommend: 8/10

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Visibook pricing

Pricing options
Free
Subscription
Free trial
View Pricing Plans

Free: Book up to 25 appointments per month

Basic: $6.99 per month, up to 50 appointments per month

Standard: $13.99 per month, up to 100 appointments per month

Unlimited: $19.99 per month, unlimited appointments

Visibook features

Calendar Management
Customer Database
Electronic Payments
Email Integration
Reminders

API (465 other apps)
Activity Dashboard (313 other apps)
Activity Tracking (203 other apps)
Automatic Notifications (248 other apps)
Contact Management (172 other apps)
Custom Fields (166 other apps)
Customizable Branding (258 other apps)
Customizable Reporting (194 other apps)
Customizable Templates (221 other apps)
Data Import/Export (234 other apps)
Real Time Data (161 other apps)
Reporting & Statistics (333 other apps)
Social Media Integration (206 other apps)
Surveys & Feedback (187 other apps)
Third Party Integration (315 other apps)

Videos and tutorials

Additional information for Visibook

Key features of Visibook

  • Appointment reminders
  • Payment processing
  • Recurring appointments
  • Online scheduling
  • Booking and customer tracking
  • Individual and class scheduler
  • Payment tool
  • Client messaging & notes
  • Client scheduling
  • Personal calendar integration
  • Appointment management
  • Self-service booking URL
  • Automatic appointment reminders
  • Overlapping appointments
  • Availability management
  • Mobile scheduling
  • Calendar share URL
  • Contact / client database
  • Customer history
  • Calendar sync with Google
  • Client communication (text, mobile, email)
  • SMS text and email confirmations
  • Instructor scheduling
  • Customer tracking
View All Features

Benefits

Integrated messaging features allow users to communicate with their clients via text, mobile messaging, or email, and stay connected in one organized place.

The downloadable app for Android and iOS works for both merchants and their clients, enabling all users to manage their bookings and schedules from the palm of their hand.

Visibook helps avoid double-bookings by allowing users to setup Google Calendar sync, enabling them to work around their personal calendar.

Clients are sent automatic appointment confirmations and reminders to help reduce no-shows or missed appointments.

Visibook helps businesses save time and share their availability by allowing clients to book appointments themselves online or via mobile app.