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Visibook
4.6
(629)

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Client appointment scheduler & business calendar

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(27)

Visibook Pricing, Features, Reviews and Alternatives

Visibook product overview

What is Visibook?

Visibook is a client scheduling solution for busy, small business service providers looking for a simple way to manage their schedule, book customers, and send appointment reminders. The appointment booking tool serves a variety of industries including fitness trainers, massage therapists, music teachers, acupuncturists, event planners, user research and interview signups, volunteering sessions, and more.

Key benefits of using Visibook

  • Integrated messaging features allow users to communicate with their clients via text, mobile messaging, or email, and stay connected in one organized place.

  • The downloadable app for Android and iOS works for both merchants and their clients, enabling all users to manage their bookings and schedules from the palm of their hand.

  • Visibook helps avoid double-bookings by allowing users to setup Google Calendar sync, enabling them to work around their personal calendar.

  • Clients are sent automatic appointment confirmations and reminders to help reduce no-shows or missed appointments.

  • Visibook helps businesses save time and share their availability by allowing clients to book appointments themselves online or via mobile app.
  • Typical customers

    Freelancers
    Small businesses
    Mid size businesses
    Large enterprises

    Platforms supported

    Web
    Android
    iPhone/iPad

    Support options

    Chat
    24/7 (Live rep)
    Email/Help Desk
    FAQs/Forum

    Training options

    Documentation
    Live Online

    Visibook pricing information

    Value for money

    4.7

    /5

    629

    Starting from

    ic-pricetag

    No pricing info

    Pricing options

    Free plan
    Subscription
    Free trial
    Pricing range

    Value for money contenders

    Visibook features

    Functionality

    4.3

    /5

    629

    Total features

    38

    9 categories

    Most valued features by users

    Alerts/Notifications
    Mobile Access
    Customizable Branding
    Customer Database
    Calendar Management
    Email Management
    Reminders
    Appointment Management

    Functionality contenders

    Visibook users reviews

    Overall Rating

    4.6

    /5

    629

    Positive reviews

    Rating breakdown
    • Value for money
    • Ease of use
    • Features
    • Customer support
    • Likelihood to recommend9.11/10
    Rating distribution

    5

    4

    3

    2

    1

    410

    183

    33

    2

    1

    Pros
    I loved the ease of use of this software. The fact we could set something up quickly either on the computer or on the phone, confirm and have reminders sent for appointments was a very good thing.
    I really appreciate this product and the customer service we have received. Our students also appreciate it, which is a big win.
    The ability to communicate to my groomers and customers via the app is fantastic. Our client list is growing and our appointments are filling up fast thanks to the easy integration with our website.
    Cons
    So I have to write the number down or memorize it to type it in. And once that error is made, the only way to correct it is to cancel adding a customer and start over.
    I sometimes find it inconvenient that you can not respond to the messages that you receive through text.
    There is no option to manually sort my services, apart from the alphabetical or chronological order. I feel that the payment options are not enough.

    Overall rating contenders

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    Cecile P.

    Education Management, self-employed

    Used daily for less than 6 months

    Review source

    Overall Rating
    • Value for money
    • Ease of use
    • Features
    • Customer support
    • Likelihood to recommend10/10

    Share this review:

    The Who, When & What APP

    Reviewed 5 years ago

    I absolutely love having my appointments easily displayed for me to plan daily, weekly or monthly.

    Pros

    The APP helped me to show the days and times that I was available for my clients which saved me lots of time having to fumble through an agenda. It also allowed my clients to see the services that I offer and the fees associated with them. The messenger/notifications aspect was also a bonus! Communicating with clients is simple and effective!

    Cons

    I wanted to have shared photos or documents with my clients directly through the APP. I also would love to send one notification to all clients instead of having to copy-paste (which cannot be done within the APP). I had to type on my phone, message myself and then copy-paste.

    KB
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    Kelsey B.

    Education Management, self-employed

    Used daily for 1-2 years

    Review source

    Overall Rating
    • Value for money
    • Ease of use
    • Features
    • Customer support
    • Likelihood to recommend10/10

    Share this review:

    Worth It!

    Reviewed 4 years ago

    Very pleased with the amount of time it takes me to book clients and the reminders really help keep my customers aware of schedules.

    Pros

    I like how easy it is to book customers and that It sends reminders.

    Cons

    When trying to find my customers, sometimes it will not allow me to scroll to find them. Sometimes I must plug in their name... also for some reason over time, some of my emails/numbers for customers have a big exclamation mark beside it- like it is no longer their contact... but it is correct.

    Vendor response

    Thanks for your feedback and review! If you're seeing the red exclamation point, it may also mean that the user has unsubscribed to emails from Visibook or blocked their phone number from receiving our text messages.

    BW
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    Brandon W.

    Health, Wellness and Fitness, self-employed

    Used daily for less than 6 months

    Review source

    Overall Rating
    • Value for money
    • Ease of use
    • Features
    • Customer support
    • Likelihood to recommend3/10

    Share this review:

    Decent Starter scheduler

    Reviewed 6 years ago

    This is a really decent app, I like being able to color coordinate and book multiple therapist appointments. I did not like their payment system through the app which is a third party going and I think linking to PayPal; it has been a while since I messed with that option, but I wasn't interested in something that didn't link straight to my checking account. So for me that was a big turn off. Also...

    Pros

    Color coordinating appointments Multiple booking appointments

    Cons

    Client payment options (want something linked directly to my account) Unable to block off personal time

    Vendor response

    Brandon, thx for your comments. It sounds like you've decided to move on, but just so you are aware, our payments integration does go directly to your checking account. We will also be rolling out the ability to block off personal time. That update will be coming in the near future.

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    Gourav M.

    Human Resources, 51-200 employees

    Used daily for 6-12 months

    Review source

    Overall Rating
    • Value for money
    • Ease of use
    • Features
    • Customer support
    • Likelihood to recommend8/10

    Share this review:

    It's so mobile-friendly and damn beautiful

    Reviewed 4 years ago

    We've just started the RTIwala 10 mins Micro Consultation division and looking for a perfect tool for our remote first team to schedule the meetings. And, Visibook is the perfect choice.

    Pros

    It's UX and UI for the mobile phones. As most of our customers are using and booking the 10 mins RTIwala Micro Consultation from the mobile and they're loving it so much.

    Cons

    I just wish to have some more options and features at chat box and

    Vendor response

    Thanks for your review and feedback!

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    Damian B.

    Used daily for 6-12 months

    Review source

    Overall Rating
    • Value for money
    • Ease of use
    • Features
    • Customer support
    • Likelihood to recommend10/10

    Share this review:

    I've had a good experience with this app so far. It has helped my business grow as well.

    Reviewed 5 years ago

    This app help my business to grow.

    Pros

    What I like the most about this app is the ability for my clients to text me without making it personal on my personal phone. It's almost as if I have a electronic secretary.

    Cons

    This app tends to have glitches sometimes with scheduling and times which has a tendency to make things more difficult when it comes to a signing appointments.

    Visibook FAQs

    Q. What type of pricing plans does Visibook offer?

    Visibook has the following pricing plans:
    Pricing model: Free, Subscription
    Free Trial: Available


    Q. Who are the typical users of Visibook?

    Visibook has the following typical customers:
    Freelancers, Small Business

    See alternatives

    Q. What languages does Visibook support?

    Visibook supports the following languages:
    English

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    Q. Does Visibook support mobile devices?

    Visibook supports the following devices:
    Android, iPad, iPhone

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    Q. Does Visibook offer an API?

    No, Visibook does not have an API available.

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    Q. What other apps does Visibook integrate with?

    Visibook integrates with the following applications:
    Google Calendar

    See alternatives

    Q. What level of support does Visibook offer?

    Visibook offers the following support options:
    Chat, 24/7 (Live rep), Email/Help Desk, FAQs/Forum

    See alternatives

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