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Zinc
5
180
4
35
3
5
2
0
1
0
Based on GetApp‘s extensive, proprietary database of in-depth, verified user reviews
All-in-one employment background-checking software
Table of Contents
Zinc - 2026 Pricing, Features, Reviews & Alternatives


All user reviews are verified by in-house moderators and provider data by our software research team. Learn more
Last updated: March 2026
Zinc overview
Based on 220 verified user reviews
What is Zinc?
Zinc is a reference check solution offering key features such as criminal history verification, background screening, reference request automation, and identity verification, among others.
Who uses Zinc?
By industry, Zinc reviewers are most commonly professionals in financial services (18%). The most frequent use case for Zinc cited by reviewers is background check (89% of reviewers).
Starting price
Alternatives
with better value for money
Pros & Cons
Email Notifications
Employment Verification
Customer Support
Reference Requests
Verification Checks
Education Verification
Zinc’s user interface
Zinc pros, cons and reviews insights
To determine these pros and cons insights, we analyzed responses from
Overall rating
Value for money
4.7
Features
4.8
Ease of use
4.8
Customer support
4.9
Reviews sentiment
What do users say about Zinc?
Zinc is a reference check solution offering key features such as criminal history verification, background screening, reference request automation, and identity verification, among others.
Select to learn more
Who uses Zinc?
Based on 220 verified user reviews.
Company size
Enterprises
Small Businesses
Midsize Businesses
Top industries
Use cases
Zinc's key features
GetApp's analysis of 56 verified user reviews collected between December 2022 and January 2024 identifies Zinc's most critical features and summarizes user sentiment about those features.
Reviewers appreciate Zinc's Criminal History Verification for its quick and easy process, allowing companies to make informed hiring decisions based on risk tolerance and industry standards. They find it helpful for regulated roles and ensuring potential employees do not have a criminal background. Users report the ease of uploading documents, though some mention issues with special characters and format compatibility. They highlight the administrative burden reduction and the prompt notification of results. Of the 29 Zinc users who gave detailed accounts of their use of Criminal History Verification, 100% rated this feature as important or highly important.
Reviewers indicate Zinc's Background Screening is valuable for meeting regulatory requirements and ensuring employee validation. They appreciate the transparent, simple process that creates a positive first impression for new hires. Users find it quick, smooth, and easy to use from both admin and user perspectives. They highlight the importance of fraud prevention and the clarity it provides for employers in decision-making. The seamless experience and user-friendly interface are frequently mentioned. Of the 34 Zinc users who gave detailed accounts of their use of Background Screening, 100% rated this feature as important or highly important.
Users report Zinc's Reference Request Automation simplifies the hiring process by automatically sending emails to referees and notifying users of their responses. They appreciate the integration with Greenhouse and the administrative burden reduction. However, some reviewers mention limitations in setting specific criteria for references and the inability to request multiple types of references simultaneously. They find the process time-saving, easy to navigate, and clear, with a positive impact on new hires' first impressions. Of the 18 Zinc users who gave detailed accounts of their use of Reference Request Automation, 100% rated this feature as important or highly important.
Reviewers highlight Zinc's Identity Verification for its speed, ease of use, and reliability. They appreciate the AI's ability to verify identity documents, though some note occasional data extraction errors quickly resolved by customer support. Users find it helpful for ensuring new hires are legally authorized and for remote workforce compliance. They value the clear, detailed process and the security it provides against identity-related risks and fraud. The quick verification results are frequently praised. Of the 29 Zinc users who gave detailed accounts of their use of Identity Verification, 97% rated this feature as important or highly important.
All Zinc features
Features rating:
Zinc alternatives
Zinc pricing
Value for money rating:
Starting from
No pricing info
User opinions about Zinc price and value
Value for money rating:
To see what individual users think of Zinc's price and value, check out the review snippets below.
Lance M.
Head of Compliance
Yakira G.
Talent Associate
Zinc integrations (14)
Integrations rated by users
We looked at 220 user reviews to identify which products are mentioned as Zinc integrations and how users feel about them.
Integration rating: 5.0 (4)
“Terrible. Brings over wrong data.”
“Mentioned earlier, this is essential to see if candidates have applied to previous roles so we a) don't bombard them with unnecessary messages and b) can see how those previous applications went and read past notes etc.”
Mimi M.
Senior Manager, HR Systems and Data
Integration rating: 5.0 (2)
Integration rating: 5.0 (2)
Integration rating: 5.0 (1)
Integration rating: 5.0 (1)
Integration rating: 5.0 (1)
Zinc customer support
What do users say about Zinc customer support?
Customer support rating:
We analyzed verified user reviews to identify positive and negative aspects of Zinc customer support.
Widespread user sentiment highlights Zinc's customer support as responsive, efficient, and quick to resolve issues.
A significant portion of users found the support team friendly, attentive, and easy to contact when problems arose.
Multiple users appreciated the helpfulness and professionalism of support agents during setup and technical challenges.
Support options
Training options
To see what individual users say about Zinc's customer support, check out the review snippets below.
“It was very fast and easy to go through, and even though I got stuck with sharing my work code, customer service its been efficient and very supportive on the matter.”
Anne M.
Energy Specialist
“I made a mistake initially but got in touch with the team who corrected it for me quickly, with great customer service.”
Megan J.
Team Leader
Zinc FAQs
Zinc is an award-winning, all-in-one global background-checking tool offering 12 checks in 190 countries: Save 90 minutes per employee Turn weeks of manual checks into an automated, one-click process. Request checks directly from your ATS. Screening takes days, not weeks Candidates start jobs faster with Zinc. The average check turnaround time is 3 days.
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