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Contact Center Software for Mid Size Business (2026) - Page 5

Last updated: March 2026

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349 software options

ProcedureFlow logo

Cloud-based knowledge management software

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ProcedureFlow is available for Mid Size Business and offers the following support options: FAQs/Forum, Email/Help Desk, Phone Support, Knowledge Base.

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MaxContact logo

AI-powered customer engagement platform

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MaxContact is available for Mid Size Business and offers the following support options: 24/7 (Live rep), Chat, Phone Support, Email/Help Desk, Knowledge Base, FAQs/Forum.

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Sharpen logo

Happy Agents. Happy Customers.

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Sharpen is available for Mid Size Business and offers the following support options: Email/Help Desk, Phone Support, Knowledge Base, FAQs/Forum, 24/7 (Live rep).

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Scorebuddy logo

All-in-One Quality Management Platform for Contact Centers

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Scorebuddy is available for Mid Size Business and offers the following support options: Phone Support, Email/Help Desk, Chat, FAQs/Forum.

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NUACOM logo

All-in-one Cloud Phone System for SMBs

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NUACOM is available for Mid Size Business and offers the following support options: Knowledge Base, Chat, Email/Help Desk, Phone Support, FAQs/Forum, 24/7 (Live rep).

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Efficy CRM logo

Pay-less for more. Europe's most flexible CRM

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Efficy CRM is available for Mid Size Business and offers the following support options: Email/Help Desk, Knowledge Base, FAQs/Forum, Phone Support, Chat.

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User.com logo

The engine of growth. An all in one solution for user data.

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User.com is available for Mid Size Business and offers the following support options: Knowledge Base, Chat, Email/Help Desk, Phone Support, FAQs/Forum.

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ClearTouch Operator logo

Cloud Contact Center Platform Provider

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ClearTouch Operator is available for Mid Size Business and offers the following support options: 24/7 (Live rep), Phone Support, Email/Help Desk.

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Quiq logo

Business messaging solution - SMS, FB Messenger, Kik, & Chat

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Quiq is available for Mid Size Business and offers the following support options: Phone Support, FAQs/Forum, 24/7 (Live rep), Knowledge Base, Chat.

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Voiso logo

AI-first contact center software to drive your growth

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Voiso is available for Mid Size Business and offers the following support options: Email/Help Desk, 24/7 (Live rep), Phone Support, Chat, Knowledge Base.

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Users also considered
WeKall logo

Cloud-based contact center and telephony AI software

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WeKall is available for Mid Size Business and offers the following support options: Phone Support, 24/7 (Live rep), Knowledge Base, FAQs/Forum, Chat.

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Users also considered
3CLogic logo

Cloud Call Center Solutions

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3CLogic is available for Mid Size Business and offers the following support options: Knowledge Base, Chat, Email/Help Desk, Phone Support, FAQs/Forum, 24/7 (Live rep).

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Initiative CRM logo

CRM for B2B companies

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Initiative CRM is available for Mid Size Business and offers the following support options: Knowledge Base, Email/Help Desk, 24/7 (Live rep), Phone Support.

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8x8 Contact Center logo

One solution for every customer interaction.

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8x8 Contact Center is available for Mid Size Business and offers the following support options: Email/Help Desk, Chat, Phone Support, 24/7 (Live rep), FAQs/Forum.

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Users also considered
Dialer360 logo

Call center dialer software

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Dialer360 is available for Mid Size Business and offers the following support options: Email/Help Desk, Phone Support, FAQs/Forum, Chat, 24/7 (Live rep).

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VCC Live logo

All-in-one Cloud Contact Center Software

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VCC Live is available for Mid Size Business and offers the following support options: Chat, Email/Help Desk, Phone Support, FAQs/Forum, 24/7 (Live rep).

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Liberty Converse logo

AI-enhanced contact centre experiences for customers & teams

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Liberty Converse is available for Mid Size Business and offers the following support options: 24/7 (Live rep), Chat, FAQs/Forum, Email/Help Desk, Phone Support.

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Mint Service Desk logo

IT service desk and asset management solution

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Mint Service Desk is available for Mid Size Business and offers the following support options: Knowledge Base, 24/7 (Live rep), Phone Support, Email/Help Desk, Chat, FAQs/Forum.

Read more about Mint Service Desk

Users also considered
CloudAgent logo

Inbound, outbound & blended cloud contact center

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CloudAgent is available for Mid Size Business and offers the following support options: 24/7 (Live rep), Phone Support.

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Users also considered
Oracle B2C Service logo

Cloud-based, multi-channel contact center platform

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Oracle B2C Service is available for Mid Size Business and offers the following support options: Email/Help Desk, 24/7 (Live rep).

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Users also considered
Dialfire logo

Cloud-based outbound call center software

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Dialfire is available for Mid Size Business and offers the following support options: Phone Support, Email/Help Desk, Chat, FAQs/Forum, Knowledge Base.

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Users also considered
Medallia Agent Connect logo

Customer feedback, coaching, and QA for customer support.

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Medallia Agent Connect is available for Mid Size Business and offers the following support options: Chat, FAQs/Forum, Email/Help Desk, Phone Support.

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BroadVoice Cloud PBX logo

Broadvoice b-Hive Cloud Communications for SMBs

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BroadVoice Cloud PBX is available for Mid Size Business and offers the following support options: Email/Help Desk, Phone Support, Knowledge Base, Chat, FAQs/Forum.

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ClickPoint logo

SalesExec for Call Centers and Sales Teams

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ClickPoint is available for Mid Size Business and offers the following support options: FAQs/Forum, Email/Help Desk, Phone Support, Knowledge Base, Chat.

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Users also considered
Replyco logo

Win Back 50% of Time Lost Messaging Customers

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Replyco is available for Mid Size Business and offers the following support options: Chat, 24/7 (Live rep), Phone Support, FAQs/Forum, Email/Help Desk, Knowledge Base.

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