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Top Rated Contact Center Software with Mid size business - Page 2

Last updated: October 2026

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425 software options

Squaretalk logo

All-in-one contact center platform for sales automation

Squaretalk is a cloud contact center platform that helps you engage prospects and customers more effectively, convert more opportunities, and scale operations. Combine voice calls, Power Dialer, WhatsApp messaging, email, SMS, AI automation, and cost-effective scalability to accelerate sales cycles.

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Playvox logo

WEM Software for customer service teams.

Enhance contact center efficiency using Playvox WEM. Streamline operations via Playvox WFM, automate feedback via Playvox QM, and track KPIs for optimal performance.

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Bright Pattern logo

Cloud Contact Center Software with Embedded AI

Bright Pattern is the most effective cloud contact center software which helps businesses to simplify omnichannel service.

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Voiptime Cloud logo

Great contact center software for SMB and Enterprises

Connect with your customers across all communication channels (voice, web chat, SMS, email) and control all customer interactions with the Voiptime Cloud contact center platform. Enjoy the capabilities of Voiptime Cloud software trusted by 1000+ companies!

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FreJun logo

Call automation for data-driven teams

FreJun is a call automation platform for outbound teams. FreJun meets your end to end communication needs and integrates with your workflow tools seamlessly.

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Creatio AI CRM logo

AI CRM where people and AI agents work together.

Creatio Service is a full-cycle AI-native service management platform that enhances customer experience through efficient case and request management, a unified agent desktop, omnichannel communications, collaborative tools, and flexible ITSM workflows.

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AVOXI logo

Hosted business phone system and call center solution

AVOXI is a cloud-based global voice and contact center solution that helps enterprises streamline customer service processes. With its interactive voice response (IVR) module, managers can configure the user interface and automatically route incoming calls to specific agents.

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XM for Customer Experience logo

Customer experience management (CXM) platform

Improve customer satisfaction and reduce costs with the world's most advanced, AI-driven platform for contact centers.

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websms logo

Worldwide messaging service

The Messaging Portal by LINK Mobility is a service for companies to send messages worldwide via delivery channels such as SMS, WhatsApp, and Threema which can be selected by the customer. These particular services are utilized according to their respective advantages and disadvantages.

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LogMeIn Rescue logo

Enterprise remote support. Secure, fast, always reliable.

Quality enterprise remote support software: secure, reliable, and AI-powered for IT and customer support teams.

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Lime Connect logo

Live chat and customer messaging for businesses of all sizes

Lime Connect is the leading GDPR-compliant software for messaging & automation that helps businesses transform customer communication.

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Dialshree logo

Cloud-based contact center solution

DialShree is a cloud-based software designed to help businesses manage customer interactions. It can be deployed on any web server or cloud platform and can be used to manage interactions across multiple channels.

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Spoke logo

Great customer conversations anywhere, on any device.

Spoke Phone is the leading platform for high-value, complex, and regulated conversations. Spoke guides employees to say and collect the right things so deals move forward and customers get better experiences. Compliant calls, SMS, and WhatsApp conversations on mobile phones and desktops devices.

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ProcedureFlow logo

Cloud-based knowledge management software

ProcedureFlow is a cloud-based knowledge management software which enables contact centers to create simple visual maps to support customer service operations

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Channels logo

Power up your customer service

Calling software tailored to Contact Center. Use features such as Auto Dialer, Call Monitoring and Call recordings to improve your performance. Plus, it takes less than 5 minutes to get started with CrazyCall so new agents can start calling right away!

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Kavkom logo

Predictive dialer and telephony software for telemarketers

Kavkom Predictive Dialer is designed to help businesses automate dialing and routing of calls to live agents. The application enables supervisors to manage and optimize prospecting, sales, and recruitment campaigns, track the productivity of agents, and provide access to specific agents to view information about leads or campaigns.

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Kustomer logo

Modern Customer Service Software For Customer-First Brands

Kustomer is the omnichannel customer management platform focused on delivering standout experiences - not resolving tickets.

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HoduPBX logo

VoIP and communication management system

HoduPBX is a VoIP communication system tailored for global businesses that provides various features including auto attendant, call monitoring, call routing, and real-time analytics and reporting, and more. Furthermore, it integrates with various CRM systems and supports a range of hardware devices.

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VirtualPBX logo

One simple plan. Everything included.

VirtualPBX is radically simple: one plan, no contracts, at just $15/user/mo, plus real U.S.-based expert support—not a runaround.

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SparkTG VCC logo

Top Contact Center solution that ensures your business grows

SparkTG VCC is a cloud-based contact center solution that provides businesses with tools to improve customer service processes and convert leads on a centralized platform. Supervisors can use the dashboard to generate reports and manage call recordings to boost agents' overall productivity.

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Plum Voice logo

Voice Automation Solutions

Plum Voice powers innovative automated solutions for IVR systems, virtual agents, chatbots, messaging campaigns & other applications.

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Convoso logo

AI virtual agent for call center automation

Dramatically increase contact and lead conversion rates with Convoso's omnichannel contact center software.

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wolkvox logo

Communication management system for contact centers with AI

wolkvox is an innovating Contact Center solution that allows to connect calls, videocalls, social media interactions, create bots, manage web chat and overflow agents, its expense is variable and adjusted to the fluctuation of the operation and has automatic updates of new functionalities at no cost

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Kixie PowerCall & SMS logo

Cloud-based sales engagement platform for sales teams

Cloud-based sales engagement platform combining a multi-line power dialer, business SMS, bi-directional CRM sync, and call analytics.

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msg91 logo

Cloud communication tool for handling multi-channel comms

MSG91 is a cloud communications platform that offers a diverse range of services to facilitate streamlined communication. With MSG91, users gain access to a suite of channel APIs, including SMS, email, WhatsApp, voice, authentication, and more, allowing for multi-channel communication. The platform also provides serverless tools and fully programmable solutions such as Hello, Campaign, Segmento, SendOTP, ShortURL, and KnowledgeBase, offering ready-to-use capabilities.

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